--- description: Detailed reviews on PagerDuty based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare PagerDuty with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PagerDuty Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Website Monitoring Software](/directory/113/website-monitoring/software) > [PagerDuty](/software/91574/pagerduty) # PagerDuty Canonical: https://www.getapp.ca/software/91574/pagerduty Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/91574/pagerduty?page=2) > PagerDuty is a cloud software that connects people, systems \& data into a single view - creating visibility \& actionable intelligence across their operations. > > Verdict: Rated **4.6/5** by 219 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PagerDuty Alerting that works (and wakes you up) When your systems go down, PagerDuty will wake you up. You choose how you want to be alerted - via phone, SMS or email, to multiple numbers, with retries. Integrate all your existing monitoring tools PagerDuty works great with almost all monitoring tools including: Nagios, Icinga, Keynote, New Relic, Pingdom, Cloudkick, Circonus, Splunk, Zenoss, Monit, Munin, SolarWinds and many others. If it can send email, it works with PagerDuty. Native apps with push notifications iOS and Android native apps with push notifications and a cross-platform mobile website ensure you can respond to alerts wherever you are, even on the go. On-call duty scheduling Easily set up schedules to fairly share on-call duty responsibilities with your team. Automatic escalation of alerts If you're paged but don't respond in time, the alert is auto-escalated to a team member. Ensures nothing slips through the cracks - ever. Reliable, distributed architecture PagerDuty's infrastructure is fully replicated in multiple data centers with fast failover when problems occur. Works internationally (Yes, really\!) Phone alerts can be delivered to over 170 countries and territories; SMS alerts are available virtually worldwide. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 219 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PagerDuty - **Location**: San Francisco, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$10.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Starter: $10/month billed monthly or $10/month billed annually for up to 6 users Platform: $35 per user/month billed monthly or $29 per user/month billed annually Platform business: $47 per user/month billed monthly or $39 per user/month billed annually Enterprise: $119 per user/month billed monthly or $99 per user/month billed annually - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Access Controls/Permissions - Alerts/Escalation - Alerts/Notifications - CPU Monitoring - Dashboard Software - Data Aggregation - Data Storage Management - Email Alerts - Email Management Software - Event Logs - IT Monitoring - IT Reporting - Incident Management Software - Incident Reporting - Inventory Management Software - Issue Management - Issue Tracking Software - Knowledge Base Management - Mail Server Monitoring ## Integrations (42 total) - Amazon EC2 - AppDynamics - BigPanda - Bitium - Circonus - Crashlytics - Datadog - Dynatrace - Freshservice - Front - Google Workspace - HaloPSA - Incapsula - Integrate.io - Jira ... and 27 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Website Monitoring Software](https://www.getapp.ca/directory/113/website-monitoring/software) ## Related Categories - [Website Monitoring Software](https://www.getapp.ca/directory/113/website-monitoring/software) - [Application Performance Management Tools](https://www.getapp.ca/directory/270/application-monitoring-performance/software) - [Data Center Management Software](https://www.getapp.ca/directory/277/data-center-management/software) - [ITSM Software](https://www.getapp.ca/directory/292/it-service-management-itsm/software) - [Server Management Software](https://www.getapp.ca/directory/647/system-administration/software) ## Alternatives 1. [Freshservice](https://www.getapp.ca/software/91351/freshservice) — 4.5/5 (685 reviews) 2. [Site24x7](https://www.getapp.ca/software/91129/site24x7) — 4.7/5 (344 reviews) 3. [JIRA Service Management](https://www.getapp.ca/software/91811/jira-service-management) — 4.5/5 (763 reviews) 4. [New Relic](https://www.getapp.ca/software/20443/new-relic) — 4.5/5 (195 reviews) 5. [ilert](https://www.getapp.ca/software/187171/ilert) — 4.7/5 (64 reviews) ## Reviews ### "Top tier alerting system" — 5.0/5 > **Brian** | *March 26, 2024* | Financial Services Software | Recommendation rating: 10.0/10 > > **Pros**: It allowed me to setup any kind of complicated 24/7 scheduling across the team with backups and escalations. > > **Cons**: Some parts of the interface were a bit hard to navigate, but this was minor and not that bad. ----- ### "Value for money" — 5.0/5 > **Vedarth** | *November 19, 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Seamless workflow management, once the workflow is setup everything works just as expected. PagerDuty has many integrations which allows us to setup alerts just by choosing the application, which is a great thing for small teams where development costs are very high. > > **Cons**: Cannot think of anything from my standpoint, we are a small team and PagerDuty has everything we need and it works as expected every single time. > > Web application is seamless and we had to contact support for any kind of question. ----- ### "On-call software with rich features" — 3.0/5 > **M. Serhat** | *April 2, 2020* | E-Learning | Recommendation rating: 7.0/10 > > **Pros**: PagerDuty does the job. It's gonna wake you up in the middle of the night, no matter what. The number of ways they are providing for acknowledging an incident is great. You can get a call, an SMS message, a push notification on the browser, or a mobile notification for an incident. > > **Cons**: PagerDuty has some latency when it comes to acknowledging incidents. After acknowledging an incident by using the mobile app, getting an additional phone call about the incident is a little bit annoying. > > I have been using PagerDuty for 1 year now, and I'm with the product so far. The only negative thing about the PagerDuty is the big latency during the incidents. ----- ### "Operations Platform which works" — 4.0/5 > **Daiana** | *November 7, 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: -multiple integrations with many tools. -easy to set up and use -mobile App -stable > > **Cons**: Some of the integrations, at least at the moment, are not ways. Such as Zendesk and PagerDuty where you can only create incidents when a Zendesk case is created but not the other way around. The mobile App does not have all the features as the web platform. ----- ### "PagerDuty Is an Accurate Tool that Has Excellent Capabilities" — 5.0/5 > **Mahatma** | *August 3, 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I am impressed by the advanced features of this incident management solution. PagerDuty has been secure and reliable to use. I love its ease of use. > > **Cons**: PagerDuty has been a powerful and highly reliable incident management solution. I have no dislikes for PagerDuty. ----- Page: 1 / 10\ Next: [Next page](https://www.getapp.ca/software/91574/pagerduty?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91574/pagerduty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data