---
description: Detailed reviews on FieldAware based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare FieldAware with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: FieldAware Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [FieldAware](/software/91412/fieldaware)

# FieldAware

Canonical: https://www.getapp.ca/software/91412/fieldaware

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> FieldAware's mobile app and web-based software provide businesses with the power, intelligence and flexibility to build high-performance field service teams with the aim of improving revenue. Features include scheduling, dispatch, task management, invoicing, asset management, time tracking and more.
> 
> Verdict: Rated **3.4/5** by 66 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of FieldAware

 Automate workflows in order to improve scheduling and dispatch for outstanding jobs.&#10;&#10; Improve first time fix rate and customer satisfaction by intelligently deploying the right field technicians with the right equipment, armed with accurate information about the job, tasks and assets from the job site&#10;&#10; Dispatch planned, preventative maintenance and emergency tasks to the right, skilled technicians and engineers&#10;&#10; Improve back-office and customer communications with real-time job status updates&#10;&#10; Improve operational visibility, reporting and decision making with an advanced, flexible analytics and reporting engine

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.4/5** | 66 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support Software | 3.3/5 | Based on overall reviews |
| Value for Money | 2.9/5 | Based on overall reviews |
| Features | 3.2/5 | Based on overall reviews |
| Recommendation percentage | 50% | (5/10 Likelihood to recommend) |

## About the vendor

- **Company**: GPS Insight
- **Location**: Scottsdale, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$70.00
- **Pricing model**: Per User
- **Pricing Details**: Minimum 20 users with a monthly subscription fee. Contact FieldAware for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Irish
- **Available Countries**: Australia, United Kingdom, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling Software
- Automated Scheduling
- Availability Management
- Barcode Recognition
- Barcode/Ticket Scanning
- Billing & Invoicing
- CRM Software
- Calendar Management
- Change Order Management
- Charting
- Client Management
- Client Portal
- Clock In/Out
- Commercial Properties

## Integrations (5 total)

- CBOS
- NetSuite
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Xero

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.ca/directory/255/field-service-management/software)
- [Service Dispatch Software](https://www.getapp.ca/directory/520/service-dispatch/software)
- [HVAC Software](https://www.getapp.ca/directory/657/hvac/software)
- [Work Order Software](https://www.getapp.ca/directory/705/work-order/software)
- [Field Activity Management Software](https://www.getapp.ca/directory/655/field-activity-management/software)

## Alternatives

1. [Jobber](https://www.getapp.ca/software/90723/jobber) — 4.6/5 (1420 reviews)
2. [Connecteam](https://www.getapp.ca/software/105401/connecteam) — 4.6/5 (5058 reviews)
3. [BuildOps](https://www.getapp.ca/software/131331/buildops) — 4.5/5 (151 reviews)
4. [ServiceTitan](https://www.getapp.ca/software/104311/servicetitan) — 4.3/5 (325 reviews)
5. [Service Fusion](https://www.getapp.ca/software/103289/service-fusion) — 4.3/5 (290 reviews)

## Reviews

### "Field Aware" — 4.0/5

> **John** | *December 3, 2018* | Furniture | Recommendation rating: 9.0/10
> 
> **Pros**: It has provided the framework to plan our activities from local to national in a scalable fashion.&#10;&#10;The ease of data capture from the end user (installer in the field) means that trend analysis provided by the system has helped us cut waste \&amp; malpractice from the business saving costs.&#10;&#10;Strongly recommend for any business wanting to modernise their processes\!
> 
> **Cons**: The road-map process for new feature requests can be vague at times. However, I appreciate that there needs to be a business case and relevance for other business users.

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### "Fieldaware is easy to use" — 4.5/5

> **Steve** | *March 10, 2015* | Electrical/Electronic Manufacturing | Recommendation rating: 9.0/10
> 
> **Pros**: We've been a happy Fieldaware user since 2012. It's easy to use, especially for the remote users, and adaptation for our technicians was a snap. Fieldaware is virtually "bugless" and new releases are filled with enhancements. The best software feature is the tight link between customers and assets (serialized machines in our case). Fieldaware as a company has some of the best tech support and documentation I've ever experienced.
> 
> **Cons**: Fieldaware's reporting features are limited but I'm told a new report writer is coming soon. Also, they consider timekeeping for a "crew" (only one crew member can log time for all members) as a benefit, but we feel it's restrictive and cumbersome.

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### "LISTEN TO THESE REVIEWS\!" — 1.0/5

> **Sean** | *February 16, 2017* | Facilities Services
> 
> Starts off strong with sales and customer service. Once you actually get past the learning the complicated method to using the program and actually find out all the glitches, they no longer want to respond. Typical response you start getting is "unable to duplicate". My review is almost EXACTLY like all the other ones. Add a user? price goes up. (understandable) delete a user? price doesn't go down. Didn't realize that's what the contract meant? no problem, you can just keep paying for it because it auto renews.

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### "Fieldaware Business Review" — 5.0/5

> **Andrew** | *March 29, 2019* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, pictures, and operation. Dispatching was smooth and reports are good.
> 
> **Cons**: Tailored to Commercials Contracting. Would like it to interact with quickbooks better and be more Residential Contractor friendly.
> 
> We have run our Business with this software for many years and it has worked well

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### "There could be some changes they need to make as other software is easier to use" — 4.0/5

> **Diane** | *February 23, 2018* | Recommendation rating: 3.0/10
> 
> **Pros**: It is a good Scheduling program.  - easy to use in the mobile app. Gives us the ability to access all documents
> 
> **Cons**: I think they are charging too much for multiple users . I don't like that you can't delete things after they are created by mistake. Customer service is not consistent on there advise.  Setting up the software to track key customer information is difficult, and report design is very limited.

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## Links

- [View on GetApp](https://www.getapp.ca/software/91412/fieldaware)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91412/fieldaware> |
| de-AT | <https://www.getapp.at/software/91412/fieldaware> |
| en | <https://www.getapp.com/operations-management-software/a/fieldaware/> |
| en-AE | <https://www.getapp.ae/software/91412/fieldaware> |
| en-AU | <https://www.getapp.com.au/software/91412/fieldaware> |
| en-CA | <https://www.getapp.ca/software/91412/fieldaware> |
| en-GB | <https://www.getapp.co.uk/software/91412/fieldaware> |
| en-IE | <https://www.getapp.ie/software/91412/fieldaware> |
| en-NZ | <https://www.getapp.co.nz/software/91412/fieldaware> |
| en-SG | <https://www.getapp.sg/software/91412/fieldaware> |
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| es | <https://www.getapp.es/software/91412/fieldaware> |
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| fr | <https://www.getapp.fr/software/91412/fieldaware> |
| fr-BE | <https://fr.getapp.be/software/91412/fieldaware> |
| fr-CA | <https://fr.getapp.ca/software/91412/fieldaware> |
| nl | <https://www.getapp.nl/software/91412/fieldaware> |
| nl-BE | <https://www.getapp.be/software/91412/fieldaware> |

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