VTS Reviews

Accessibility and ability to use on the go. It's straight forward and user friendly.

It doesn't update information I input sometimes, and the stacking plans and spaces available / not available aren't accurate even if I send our stacking plans and updates to support.

I think it is very intuitive to use. This has been a perfect tool for agency leasing, and our team has enjoyed adopting it.

They have made some changes over the past 6 months that I like less than the original interface. There were some pipeline graphs I loved. Also, the continual gripe is that VTS is only a solution for one part of the CRE business, it would be great to have a one-stop-shop regarding software for CRE (CRM, tenant-rep, agency leasing, sale DD, mapping...etc.).

Intuitive interface.
Web-based.
Great app for iPhone.

Would like an archive function for archived properties.
Would like a pipeline graph to show at what stage prospects go to "dead."

VTS has become a very valuable tool within our commercial division. It allows us to have up to date information across our whole portfolio 24 hrs a day. Instead of requesting an update from our broker, i can sign in and get it there and then. A massive time saver.

The main issue that I have with VTS is the fact that reports are not fully customization. The reports need to become easier to tailor to make them even more fit for purpose

Easy to enter and update prospects. My team can keep all of our leasing reports up to date with minimal effort. Saves time in preparing for leasing meetings. Because it is easy to enter prospects we enter all inquiries and do not lose any potential tenants.

Our clients are telling me that it is getting expensive.

The ease of use and a very straightforward interface. Allows me to easily utilize the program for exactly what I need on a day-to-day basis.

I am not well educated or familiar with additional functions/capabilities within the program. I almost strictly use the program for tracking and have not been exposed to other capabilities.
I also hate how if you upload a contact info as a 'contact' as opposed to a 'broker', I can't pull this information up on the mobile app.

Electronic monitor of enquiries avoiding the use of clumsy word/excel schedules. Easy of monitor and update between joint agents and clients.

Complications of administration to update property records.

I don’t feel we are using many of the key features of the software to analyse the data to present to our clients.

Quick; easy in and out of the software. It is very intuitive and the placement of the inputs is good. I really like it.

I am fortunate in that my real estate owner pays for my access - I've heard that other independent agents feel it is too expensive.

- Zero training time
- Automated transaction reporting to ownership
- Ease of setting up assets
- Ease of adding spaces
- Deal comments / changing deal stages
- Easy reporting - pulling activity reports

The technical service has declined significantly, in terms of responsiveness and transparency.

It is a perfect way for my property managers and leasing team to work collaboratively on deals. There is also an easy to use app for access to the portfolio on the go.

Not great use as a CRM. We wanted the ability to be able to record calls/emails and schedule follow ups with notification reminders. Maybe thats not the intended use but having that would give us a one stop shop for the deal process.

People can update on their own time and everyone can see those updates once they are completed. Stacking plans are also very helpful when walking buildings (through the App).

When my leasing brokers do not make updates, but that is on them.

This product is very helpful is staying organized and keeping track of what you and your teammates are doing.

I wish the reports had more flexibility.

it is easy to use and for clients to understand, it's intuitive.

that you have to refresh it so much in order for the updates to show up

VTS is very user friendly. I appreciate all the options and reporting capabilities. I also love the mobile app and the ability to calculate deals in the field.

Inability to lock certain fields, would like more custom reporting options.

Good communication between brokers and landlords. Easy for owners to get real time updates.

Functionality is not seamless. Needs to be more intuitive.

The best leasing workflow process management software out there.

Not customizable enough. Need to be able to set up the dashboard better.

Easy to use and great way to track leasing progress across multiple assets. Streamlines our leasing process and has made the process from touring to executed lease faster and easier to manage.

The only negative is you can't modify much, but the software is simple to use and we have quickly adapted.

Being able to input all leasing deals being worked on, track the status, and provide analysis on each round of negotiations as it relates to the financial terms of the deal.

Would like to see improvements to the stacking plan feature and how it interfaces in multi-building parks.

I find the feature where a proposal, LOI, floor plan and construction pricing can be uploaded to be very valuable for my owner when doing deals.

Sometimes it is difficult to include all specifics of a deal. For example when doing a renewal and expansion it is difficult to delineate and compare the deals in one proposal.

keeps all details of a deal in one place for easy access

should be able to connect "new deals" to existing leases when they are entered through the new deals navigation and not just the lease

The information tracking and ability to have all the details in one location. Good reporting once you figure it out.

At times entering information can be cumbersome. It takes a while to get the hang of it but once you do it works well.

Easy to Use; Report directly to Landlords; ability to export reports.

Depending on who has control, if a broker loses a leasing assignment and the Landlord controls the VTS, the broker will lose all of his/her information.

I like the organizational features that help delineate between active deals, tours, deals in proposal stage, etc.

It is not easy changing spaces from vacant to available and vice versa.

That it integrates with Yardi. Mobile app.

Just seems harder to use than Hightower. It's not vert intuitive.