Geckoboard Reviews
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115 Reviews
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Fantastic tool to anyone that manages a business
Reviewed on 2022-06-14
I love Geckoboard. Its helped me manage the business with so much ease. I only need to glance at...
I love Geckoboard. Its helped me manage the business with so much ease. I only need to glance at the screen I have hanging on the wall to know the health of the business and customer demands.
Pros
Easy or implementation and use. Once its set up you can forget about it. It will run itself
Cons
It was easy to integrate. You will be fine if you have basic/intermediate computer skills.
Response from Geckoboard
Thanks so much for this lovely review Stephen!
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 4.0 /10
A cool looking dashboard creator
Reviewed on 2021-02-15
Mostly good.
Mostly good.
Pros
Definitely how the dashboards look. The information can be seen in a compelling way, which is super important considering that sometimes you need to communicate hard to understand KPIs. Dashboards are easy to create and deploy, there are some very pretty prebuilt ones.
Another positive thing is how the Geckoboard Team constantly adds new data sources to increase compatibility.
Cons
When I was using it, the integration with Google Analytics was relatively limited, unfortunately, I needed to add a calculated metric on the dashboard and Geckoboard didn't allow me to do it.
Reasons for Choosing Geckoboard
DS is fully integrated with GA, I knew that the Geckoboard team was improving its integration but I didn't have time to wait, its a shame.Switched From
Google Data Studio- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
It was good few years ago but now its fading away with higher monthly charges
Reviewed on 2022-05-31
I used them for few years and it was serving the purpose for me, showing analytics on big screen TV...
I used them for few years and it was serving the purpose for me, showing analytics on big screen TV in our ecommerce command center. Out of nowhere, my billing department got an email on May 12th saying , we will change your monthly fee from $59 to minimum of $149 and I was given the option to cancel the subscription completely . I was a legacy customer and I was paying $59 per month for 35 dashboards. now 10 dashboard is going to be $149 and 30+ dashboard will be somewhere between $300 to $500 probably.
I am not against price increases and I think healthy businesses should do this overtime to makeup for the inflation and increased cost. But I certainly dont appreciate it when you raise prices suddenly with a short notice, specially for customers who have been on your platform for many years. I signed up back in 2018 when your dashboards only had 2 colors . I feel like I need to get out of this platform now, as I dont think their platform is worth few hundreds a month. I wish they had increased their prices over time so we didnt have to migrate our command center elsewhere within few weeks.
Pros
I can show my operational data to my team members and users in almost real time.
It was great to show the unshipped orders, orders with problems and so on.
customization was not that hard on basic data reporting.
Cons
Sudden price increases which just happened for us.
Data connectors are limited , they add new ones but not useful for us.
they got rid of the iphone app too which was a big disappointment.
refreshing takes a long time specially if you use salesforce reports/data.
Text on tiles is very small, not the best solution if you want to show the numbers on large TVs. You can make the text Bold but that's pretty much it. We used our dashboard TV within 15ft away from our desk, so it was OK when we were sitting right Infront of TVs.
Response from Geckoboard
Hi there,
We're sorry to hear your disappointment with the recent price increase. We are always open to discussing your options and reviewing pricing to help meet your needs so please contact our Support team on [email protected].
As for your other feedback, this has been shared with the Product team for consideration. We're always looking to improve what we do so feedback like this is really valuable.
Thanks,
The Geckoboard Team
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Chat-based customer support second to none - friendly and inviting app
Reviewed on 2018-01-26
Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics...
Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.
Pros
I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself.
I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on.
I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well.
I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.
Cons
There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it.
One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard.
And another is that there is no way to select multiple objects and copy them to another dashboard quickly.
But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future.
Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy and Simple for our SME
Reviewed on 2022-06-15
Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and...
Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and project business performance.
Pros
It's really easy for us to project those key metrics that run our business. We are by no means tech guys and it's the spearhead data that helps managers continually improve
Cons
On the roadmap but duplicating dashboards would have been helpful early days. Some of the widget creation is a bit repetitive especially of data moves in an excel spreadsheet. Minor moan! For us as well we could do with a data connection to Zoho.
Response from Geckoboard
Hi Dan,
Thanks so much for your review - really appreciated.
Absolutely get the need for duplicating dashboards, it's very much on our radar. We've shared your other comments around widget creation from a spreadsheet and the need for Zoho with our product team for consideration.
Thanks again :)
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing visualization tool for KPIs
Reviewed on 2022-06-13
I have used Geckoboard for several years now and within different companies. I have always found...
I have used Geckoboard for several years now and within different companies. I have always found it incredibly useful and beneficial within each company I have implemented it.
Pros
I love how easy and quick it was to integrate with our existing platforms and CRM
The support is second to none. I have always found it pleasent and informative when reaching out to the team.
Cons
I think some additional customization options that allow further digging into specific data but it's not hard to work around it and the dashboards allow plenty of room.
Response from Geckoboard
Thanks for this Matt, really appreciate your review. We've shared your feedback about customization and being able to dig into specific data so it's on our Product team's radar!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A clearer picture of your business
Reviewed on 2022-06-13
- Topline information summarised in an instant
- Live sales tracking
- Able to compare week-on-week...
- Topline information summarised in an instant
- Live sales tracking
- Able to compare week-on-week data
- Forecasting
Pros
Geckoboard is super easy to use. Thanks to its integration with several APIs, it is an extremely powerful SAAS software that can really help any business gain a deeper understanding of their business in only. few steps - be it through website performance and analytics tools, through to sales tracking with visual summaries. This is now the second company I've introduced Geckoboard to and I could not be happier!
Cons
I think the fact that spreadsheets lose their formatting in the integration process can be problematic and confusing for the user at first. The spreadsheets are definitely harder to navigate when you are setting up the cells Geckoboard needs to be navigating somewhere. Also a better Instagram connection is needed, although I understand that is down to Meta.
Response from Geckoboard
Thanks so much for your review Jonathan. We're always keen to hear about your experiences with our integrations and spreadsheets, in particular, is one we continually work on. I've passed your comments over to the Product team to review. Thanks!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Geckoboard is simple, easy to use and has powerful integrations
Reviewed on 2022-06-16
Geckoboard is easy to use, has powerful integrations and an absolutely awesome support (!).
Geckoboard is easy to use, has powerful integrations and an absolutely awesome support (!).
Pros
Creating a dashboard is very easy and the data for it can be pulled through the various integrations.
Cons
The amount of dashboards is quite restricted if you are not in the enterprise plan. If you want to make your company more data-driven at every edge and corner, this limitation must be removed.
Response from Geckoboard
Hi Tim,
Thank you for your review :)
I've shared your feedback with the team around the need for more dashboards. If you'd like to add additional dashboards on an ad hoc basis (rather than moving up to the next plan) then please contact us, we'd be more than happy to help out: [email protected]
Thanks again!
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Geckoboard is a great product, giving easy access to important metrics within our organisation.
Reviewed on 2022-06-16
Pros
Geckoboard creates a place that anyone from within our company, can review all our company metrics we regard as important. Making things very transparent for any employee.
Deployment and adding components is really easy, integrating with almost all of our tech stack which makes Geckoboard the one place where we get to view metrics, which are usually spread across various platforms.
Cons
I don't have many con's to mention, but if there was one it would be great to be able to change the color of each component.
Response from Geckoboard
Hi Danny,
Thanks so much for your review - it's really appreciated.
We've shared your comment around the colors with our design team for their consideration.
Thanks again!
- Industry: Insurance Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Good product
Reviewed on 2022-06-14
Allowed us to easily visualize our performance.
Allowed us to easily visualize our performance.
Pros
Easy to set up, cost effective and goof support team
Cons
Some modules can take a bit of time to load but not sure if this is on Geckoboard's side
Response from Geckoboard
Thanks for your review Daniel - we really appreciate it. We'd be keen to know which modules are taking longer to load, please drop us an email at [email protected] so we can look into this for you. Thanks again!
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Addictive Data Visualization and Monitoring Tool
Reviewed on 2023-03-30
Addictive dashboard that you can't keep your eyes off!
Addictive dashboard that you can't keep your eyes off!
Pros
The ability to connect to a wide range of data sources, including tools we use like Google Analytics, Salesforce, and Zendesk, as well as custom data sources through APIs or spreadsheets. This makes it easy for our company to track and display our key metrics in real-time.
Cons
It's only designed for data visualization and monitoring, rather than data analysis or manipulation! You will need an additional tool for that.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Geckoboard in a small sports organization
Reviewed on 2023-03-27
With Geckboard dashboards in the office, everyone in organization is always able to track and be...
With Geckboard dashboards in the office, everyone in organization is always able to track and be aware of our key metrics and performances.
Pros
What we like the most about Geckoboard is that it is SO easy to use, it's easy to set up and in an organization where visual metrics were never used before, the benefits and response to the dashboard have been immense.
Cons
We would like to see even more third-party integrations, i.e. for social media accounts etc.
- Industry: Facilities Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
GotJunkQuebec review
Reviewed on 2023-03-24
Once of the best customer service I have ever interact with ! Very comprehancive , very cliver and...
Once of the best customer service I have ever interact with ! Very comprehancive , very cliver and helpfull !
Pros
It is very sharp and nice visualing , once you understand how it works , it is kinda easy to use
Cons
It could be easier for user that is not using external app or sofware that can extract data from it, we should be able to just setup data directly from geckoboard
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Geckoboard Overall
Reviewed on 2023-01-31
The overall experience as been good overall.
The overall experience as been good overall.
Pros
The data visualization, API, automation and the screen share features.
Cons
Some missing APIs and not enough colored option for the gauge widget.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The fun dashboard!
Reviewed on 2022-06-17
Very easy to use, you can add information from so many sources, and the support is extremely fast,...
Very easy to use, you can add information from so many sources, and the support is extremely fast, always kind, and amazing.
Pros
Geckoboard is very easy to use, with an overwhelming number of sources to choose from. We use it daily in our team, not only for work-related purposes but also for fun, sharing pictures and gifs. We have a tradition of "decorating" the dashboard with a tree and lights during Christmas. The majority of our widgets are Zendesk related - from solved tickets per person to a total number of solved tickets, etc. We also manage our holidays, check the latest company Tweets and news.
Cons
To be completely transparent - we're not really into the new, updated design. It's clean and modern but we prefer to stick with the old version for now.
Response from Geckoboard
Hi Nikolay,
Thanks so much for your review. We LOVE that you decorate your dashboard for the holidays - how fun!
We understand that the new layout isn't for everyone. If there's anything we can do to improve it, please let us know: [email protected]
Thanks again :)
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Highly Reccommended
Reviewed on 2022-06-13
So easy to use and allows me to build my own boards specific to my needs. Cant fault Also the...
So easy to use and allows me to build my own boards specific to my needs. Cant fault Also the Gekoboard team are a dream to work with. I have worked in Customer Operations all my life and I am extremely impressed by their customer support.
Pros
I find Gekoboard so easy to use and navigate too. I particularly like the customisation element as it allows me to tailor my boards to my exact specification.
Cons
There are some merging of data points that I would like to see available but have discussed these with Gekoboard and they already have these in the pipline which was music to my ears.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Geckoboard
Reviewed on 2022-07-07
Pros
The ease of getting data to visualization is the best.
Cons
I wish we had more flexibility to make the boxes different sizes on our own instead of letting it snap to sizes.
Response from Geckoboard
Hi Dan,
Thanks for your review. We've heard that customers would like widget sizing and layout so that is definitely something we're already looking into. Appreciate your feedback!
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Expensive, but good tool
Reviewed on 2018-09-11
Geckoboard makes your data pretty and can be put on a screen. Very easy to use, but also comes with...
Geckoboard makes your data pretty and can be put on a screen. Very easy to use, but also comes with a price.
Pros
Geckoboard makes it fairly easy for developers to connect database data with a good looking dashboard. The dashboard has the features that are needed, and it even has a pre-made set of graphics that you can use to visualize your data.
Cons
The price is high for this type of tool. Mixpanel and other similar data tools have similar dashboards, which are agree not at pretty as Geckoboard, but they have the same functionality.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
An excellent tool, which offers immediate and actionable insights
Reviewed on 2022-06-24
A wonderful experience, both in terms of my experience with the product, and with the support...
A wonderful experience, both in terms of my experience with the product, and with the support provided. A great company indeed!
Pros
The simplicity in connecting it to our tools in order bring our data to life.
Cons
It does have limits to what data can be viewed, and the manner in which it can be viewed, but the core fundamentals are certainly present and accessible.
Response from Geckoboard
Thanks so much for your lovely review Oliver - we really appreciate it!
- Industry: Accounting Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Data analysis platform
Reviewed on 2022-11-15
This is what I was looking for
This is what I was looking for
Pros
Geckoboard is one of the many data analysis platforms that are revolutionizing the way we look at data. Thanks to its interface, its features and its incredible customer support
Cons
just the subscription price which is a bit expensive I think
Alternatives Considered
DataboxSwitched From
Databox- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Excellent for TV dashboards
Reviewed on 2019-10-16
Overall if you are looking for a way to get metrics on a TV to drive team performance, this is...
Overall if you are looking for a way to get metrics on a TV to drive team performance, this is perfect. If you are looking for a BI tool, look elsewhere.
Pros
Geckoboard is very easy to use and get set up. If you have basic knowledge of data, you will be able to get metrics and dashboards created easily. They also have a wide variety of prebuilt dashboards. The metrics looks great and getting them up on a TV can have a huge impact on team performance.
Cons
There aren't many options for working with your data but that's to be expected here. You really need to have your data in the format you want it displayed before you bring in into Geckoboard.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great for Managing with KPIs
Reviewed on 2018-05-10
Pros
Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.
Cons
It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great bit of software that enables us to share KPI's so they are visibile to all
Reviewed on 2022-07-26
Pros
easy to set up, good customer service, used a raspberry PI to always display the dashboard
Cons
More customisation with sizing and appearance
Response from Geckoboard
Thanks for the review Sean, really appreciated!
- Industry: Financial Services Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
You get a dashboard! YOU get a dashboard!
Reviewed on 2019-07-18
Pros
Who doesn't love dashboards? We were able to take our Zendesk data and showcase our customer service stats using Geckoboard.
Cons
It's kind of confusing to use at first and doesn't always pull in all of the data, but with a little elbow grease (not really) we were able to get it to work for us.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Easy, Functional Dashboards.
Reviewed on 2022-06-24
Our overall experience with Geckoboard has been great.
Our overall experience with Geckoboard has been great.
Pros
Easy to use and integrations are a plenty
Cons
Limited dashboard gauge types would be of an advantage
Response from Geckoboard
Thanks for the review Robert!