--- description: Detailed reviews on Avalara based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Avalara with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Avalara Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Sales Tax Software](/directory/1255/sales-tax/software) > [Avalara](/software/91105/avatax) # Avalara Canonical: https://www.getapp.ca/software/91105/avatax Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/91105/avatax?page=2) > Avalara offers automated tax compliance software that simplifies sales tax reporting and filing for businesses of all sizes. Its agentic AI handles tax calculations, returns preparation, and exemption certificate management across jurisdictions. > > Verdict: Rated **4.0/5** by 350 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Avalara Automates sales tax compliance processes to help streamline reporting and filing across multiple tax types and jurisdictions Integrates with a wide range of ERP, ecommerce, point-of-sale, and financial systems for seamless data flow Supports compliance for sales tax, VAT, GST, property tax, communications tax, and cross-border duties Centralizes exemption certificate management, e-invoicing, and IRS form filing to reduce manual workload Provides tools for tax risk assessment, audit preparation, and business license management to help reduce compliance risks ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 350 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Avalara - **Founded**: 2004 ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - API - Accounting Integration - Accounting Software - Accounts Payable Software - Accounts Receivable Software - Address Validation - Alerts/Notifications - Audit Trail - Bank Reconciliation - Billing & Invoicing - Compliance Management - Consumer Use Tax - Corporate/Business - Data Import/Export - Document Management Software - Electronic Filing - Exemption Management - Financial Reporting Software - For eCommerce - General Ledger ## Integrations (32 total) - Acumatica Cloud ERP - Adobe Commerce - BigCommerce - Drupal - Dynamics 365 - Dynamics 365 Business Central - Enterprise - Epicor Advanced MES - EtsyHunt - Infor CloudSuite - MYOB Acumatica - Mandata TMS - NetSuite - Pinnacle Cart - PrestaShop ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Sales Tax Software](https://www.getapp.ca/directory/1255/sales-tax/software) ## Related Categories - [Sales Tax Software](https://www.getapp.ca/directory/1255/sales-tax/software) - [Accounting Software](https://www.getapp.ca/directory/236/accounting/software) - [Corporate Tax Software](https://www.getapp.ca/directory/1815/corporate-tax/software) ## Alternatives 1. [QuickBooks Online](https://www.getapp.ca/software/20428/quickbooks-online-edition) — 4.3/5 (8395 reviews) 2. [hellotax](https://www.getapp.ca/software/160367/hellotax) — 4.6/5 (107 reviews) 3. [QuickBooks Online Advanced](https://www.getapp.ca/software/100262/quickbooks) — 4.4/5 (1037 reviews) 4. [123 Sheets](https://www.getapp.ca/software/2057296/123-sheets) — 4.7/5 (220 reviews) 5. [QuickBooks Enterprise](https://www.getapp.ca/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews) ## Reviews ### "Takes the hassle out of filing taxes" — 4.0/5 > **Reanna** | *November 27, 2018* | Security & Investigations | Recommendation rating: 8.0/10 > > **Pros**: - Portal is easy enough to navigate. Lots of training and tutorials provided - "Set it and forget it" .. well not exactly .. you still have to monitor and reconcile monthly to ensure everything is running smoothly. But saves a lot of time logging in and figuring out how to file taxes monthly for each state. - Reporting is very transparent. Easy to download reports, and compile and save info for auditing purposes. > > **Cons**: - Use Tax functionality is not fully automated for all software. We use NetSuite, and there's no way to capture Use Tax on Expense Reports so these must still be entered into Avalara manually. - Customer Support is sometimes lacking. It takes forever to get a hold of someone on the phone, and when you do, many of the times the case just gets escalated to someone else so no immediate help. Also, they may point you to an article online that you've already found by Googling on your own. ----- ### "Avalara tax interpretation is easiest of the 4 tax software engines I use today" — 5.0/5 > **Joseph** | *June 27, 2024* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Avalara has created a logical well thought out tax calculation product that allows for laymens terms interpretations with our customers. related to surcharges, tax on tax implications, that many traditional CPA's and accountants are not familiar with, and the Telecommunications industry is loaded with tax on tax at the Federal and State levels. > > **Cons**: Avalara implementations and customer support are generally NOT good. Every implementation I have done with Avalara has required myself or my company, accountants, engineers to do 85% of the work to implement, test, and go live. This has been a problem for years across numerous products we use today. Please start addressing this. > > The product is great, the reporting tool with data results are logical. Customer support stinks, and migrations, implementations, cause a huge problem and strain our relationship with Avalara regularly to the point that we have a number of other tax solutions winning the bid in newly acquired entities and migrations because Avalara is not reliable in this area. ----- ### "Software is the only thing worth using - RETURN & PROFESSIONAL TAX SERVICES ARE QUESTIONABLE" — 3.0/5 > **Mira** | *September 18, 2024* | Machinery | Recommendation rating: 4.0/10 > > **Pros**: Their software that is used and intergrated into woocommerce to determine correct tax rate > > **Cons**: Customer Service - non existent Account Rep - just a sales person, literally tells us she cannot help us with issues Tax Expertise - questionable - they state they will ensure you will "Submit returns to the right places at the right times with an automated filing" and they literally have been filing our LA returns to the wrong tax entity for 3 years and when I brought it to their attention and asked how they would resolve this their reply is "it is \[your company\] responsibility to ensure that state registration aligns with the schedule return setup in Avalara Portal, \[your company\] will need to resolve this notice directly with the LA" or pay for additional services from Avalara. Also This was not the first misunderstanding we had with one of the states and we did use their backservices to pay for another state error. Took Avalara 3 months to get the back returns filed. > > It was great for 3 years as we assumed they were doing their job of tax assessment and tax returns well but the house of cards began to fall when we started getting notices from State entities that our taxes had been filed incorrectly for YEARS. ----- ### "Avalara 10 year review" — 4.0/5 > **Tracey** | *February 13, 2025* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: Avalara provides information on tax situations throughout the 46 taxing states + District of Columbia. As well as how to use their systems. > > **Cons**: Avalara support for it's software applications. > > Avalara is a straight-forward software. Avalara provides many avenues to gather information about Indirect taxes. ----- ### "Avalara Cert and Tax" — 5.0/5 > **Val** | *January 20, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Tsx calculations and tax return preparations for US SAles tax > > **Cons**: customer service and su\[\[prt for clients > > ovaral great experience in the past 10 years ----- Page: 1 / 15\ Next: [Next page](https://www.getapp.ca/software/91105/avatax?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/91105/avatax) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data