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106 Reviews
- Industry: Commercial Real Estate Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
OneSite
Reviewed on 2017-05-19
Pros
It was impossible to miss a daily task using OneSite since it would not let you go to the next day without taking care of any issues. It was user friendly and easy to learn.
Cons
Just learning the names of the reports needed. That's about all the cons I can come up with. Once I knew the name of the report, I could easily get around.
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
OneSite: It covers all the basics
Reviewed on 2017-05-19
This is a great choice for properties who need flexibility with rentable items, lease terms, and...
This is a great choice for properties who need flexibility with rentable items, lease terms, and lots of foot traffic. This is a bad choice for properties that allow lease assignment or reletting. Also, properties with a lot of online traffic might have better results using a third-party lead managing software!
Pros
Search functionality is great, best I've ever used! A report for almost anything you can think of. The functionality for each account individual account is great.
Cons
Packet management is clunky and buggy at times. There is no way to merge accounts, and each account has SEPARATE 'prospect' and 'applicant/resident' portion. Follow ups are confusing and counter-intuitive. The resident interface is dated.
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Absolute Worst Software
Reviewed on 2018-11-13
There are lots of other great software platforms that WORK and less expensive. Avoid this one!
There are lots of other great software platforms that WORK and less expensive. Avoid this one!
Pros
The day I pulled the plug on this piece. The day I pulled the plug on this piece, was the best thing about it.
Cons
Worst software platform ever! After months and months of software glitches, support kept sending it back to development for fixes. Was never able to fully implement the over priced software into our portfolio. The real kicker was Realpage wanting to set us up with specialized support and charge us for it. After a year of non-functional product, we pulled the plug! Learned from employees of what really goes on behind the scenes, and was shocked. I would never recommend this software to anyone. Run and Don't Look Back. You'll have less headaches and your budget will benefit.
- Industry: Commercial Real Estate Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great software that is very user friendly!
Reviewed on 2017-06-01
Overall, the best feature of the software is the simplicity of accessing different modules and...
Overall, the best feature of the software is the simplicity of accessing different modules and being able to easily navigate through the system without any issues.
Pros
- Easy to navigate
- Budget formulation is direct and concise
- Bank reconciliation process is straight forward
- System features updated periodically
Cons
- Needs improvement on report functionality options
- Customer Service was not the most helpful
- I do not like how the Leasing and Accounting roles are on two different platforms
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Used Onesite in the past and found it to be very user friendly!
Reviewed on 2017-05-23
I've used many types of software applications and this has to be one of the most user friendly...
I've used many types of software applications and this has to be one of the most user friendly applications!
Pros
I liked the automatic data backup, smart search and customizable reports. This all helped to enhance the customer service experience for tenants and landlords.
Cons
It was slow when saving data but I think that was more of an Internet connection issue. Other than that, there were no other issues.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Should be more user friendly
Reviewed on 2019-03-17
I was not impressed with this software. It seemed to be less functional and more time consuming...
I was not impressed with this software. It seemed to be less functional and more time consuming than the others I’ve used.
Pros
The reminders were nice. It helps that you are given the names of prospects for follow up. Maintenance orders were easy to put in.
Cons
Incredibly outdated and lacking ease of access features. Also not fond of the inability to go back if end of month was accidentally finalized. Leaving the company in a bind for several weeks while support assisted with this problem.
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
OneSite software review
Reviewed on 2017-06-01
Software is the most common I have seen for property management/property rental companies and...
Software is the most common I have seen for property management/property rental companies and widely used throughout the industry
Pros
Ease of use, very Intuitive, used by many property management companies and easily intergrated with out software
Cons
Learning curve to understand the ins and outs of the software, room for improvement on some of the modules
- Industry: Commercial Real Estate Software
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Good, Budget Conscious Product
Reviewed on 2017-05-19
The product is great, easy to roll out to new users and well worth the costs associated. I found...
The product is great, easy to roll out to new users and well worth the costs associated. I found it to be budget friendly as well, which is always a plus!
Pros
Product is easy to use and very user-friendly. I enjoy working with real-time features, and the reporting functionality is easy to utilize.
Cons
Connectivity issues related to server connection problems, lack of ability to reach knowledgeable customer service techs was frustrating at times, however, ultimately the issues were resolved in a timely manner.
- Industry: Commercial Real Estate Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Love it
Reviewed on 2017-05-26
Pros
The ease and fluidity of the system. Being able to shift from one tab to another without having to backtrack to the beginning makes it so much easier than many systems I've used.
Cons
I have struggled in the past uploading system wide messages to broadcast out to all tenants, or all tenants within a certain grouping.
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Onesite is awesome!
Reviewed on 2017-05-19
Pros
Helps to keep data organized! Easy to pull reports and integrates with other software. Staff is very helpful.
Cons
There isn't much I can say bad about it, but if there was one thing I would like, it would be more ability to create custom reporting. There might be options for this that are existing that I am not aware of
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
OneSite Property Management Software
Reviewed on 2017-05-19
Pros
OneSite is very user friendly, it is a great way to organize especially for a moderate sized property. All functionality is in one place which makes keeping concise files for each unit/resident really easy. It keeps track of empty units/leasing percentages as well as notes for payments and service requests for actively rented units.
Cons
You have to have some prior knowledge of terminology and leasing organizations to feel confident with this product. Support and education is limited from the developer. My company created personalized training for our site instead of using resources provided by the developer.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Streamline property management solution
Reviewed on 2017-09-06
Pros
Easy to use, seamless transitions between leases, work orders, owner information, etc., excellent reporting features that can be tailored or customized depending on our need. Available on any device so we're able to pull information on the go.
Cons
The mobile apps have been slower to sync with the desktop which do not always correspond with real time information if we're trying to pass it along between offices.
- Industry: Commercial Real Estate Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Onesite was an overall good operating system, but wasn't always the most user friendly service.
Reviewed on 2017-05-19
Overall I enjoyed using Onesite. While it would not be my first recommendation, I still felt it was...
Overall I enjoyed using Onesite. While it would not be my first recommendation, I still felt it was organized well to gather needed data for weekly reporting.
Pros
-Everything you need for reporting financials, tracking leasing statistics & other operations was in one place.
-Easy lead follow up system
-Delinquency Management was easy to navigate
-I liked that you could switch between multiple properties
Cons
-System would go down often
-System was hard to navigate
-After using other leasing operating systems, I became aware that it could have been more user-friendly.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
switched to Entrata after learning what was missing
Reviewed on 2019-09-13
overall it was not a good experience and the reason we no longer use them is that some issues we...
overall it was not a good experience and the reason we no longer use them is that some issues we were having almost cost us a multi-million dollar deal. When we used it, I didn't realize everything we were missing until we switched to another product
Pros
fairly intuitive software even with limited capabilities. Reports were generally accurate and clea and easy to generate. Resident management and ledgers were easy to follow and train.
Cons
I used it a few years ago and after switching to a newer software my eyes were opened to the flaws with Realpage. Functionality was extremely limited and the system worked best on only internet explorer. You couldn't use multiple tabs which made some projects very difficult and time-consuming. The interface looked dated and if you ever had any issues, customer support was almost non-existent and you were left to fend for yourself. Overall the system is just 5-10 years behind other competitors.
- Industry: Commercial Real Estate Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great management software for site personnel
Reviewed on 2017-05-19
Great product for the price. Differently my #2 management software.
Great product for the price. Differently my #2 management software.
Pros
Easy to use software. Very similar to most others with requards to application, move-in and move-out features. Love the notes option for delinquencies.
Cons
Not being able to drill into actions like receivables and expenses makes the software slower when trying to find the answers fast.
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Very easy software!!
Reviewed on 2017-05-26
Pros
I have used other software in the past, and no others are as easy to use and train with as this system. Very simple even for those that are not that tech savy!
Cons
Sometimes the system gets too slow, freezes up, and then you lose all of the data that you just input.
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
I love working on OneSite, it is the best tool out there!
Reviewed on 2017-06-01
Pros
I love that there are many ways to complete any single task. This makes OneSite easy to teach and learn.
Cons
I wish upper management was more informed on the different functions available. When OneSite is not used to its full capability teams are lacking great tools.
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
I used Onesite at multiple property management firms and was easy to use
Reviewed on 2017-05-26
Pros
Can create custom letters; find past, current or future residents easily; reports were easy to read and understand
Cons
you can't use the system for creating purchase orders or tracking renters insurance policies. It is a simple platform that serve most needs
- Industry: Commercial Real Estate Software
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Property Management 101
Reviewed on 2019-11-19
Pros
This software truly allows you to do your daily necessities with ease. What you don't realize is how much it helps with all the extra bc it can interface with so many additional software programs to help make it even easier for you.
Cons
bumps in the road for interfaces at times or utilites going in incorrectly but those are things with all systems.
- Industry: Commercial Real Estate Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
OneSite provides a fully intergated solution package.
Reviewed on 2017-06-05
Pros
A full suite of integrated products are offered by RealPage. Ease of use. User friendly. User mistakes easily corrected.
Cons
Custom reporting. Most outside integrations are complicated or non-existent. Others are very costly.
- Industry: Commercial Real Estate Software
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Previously used OneSite as our property management software and had no complaints with the...
Reviewed on 2017-05-26
A great resource for multifamily property managers looking for a data servicing site.
A great resource for multifamily property managers looking for a data servicing site.
Pros
Really liked the ease of allowing residents to switch from one room to another (bulk roommate shuffle). I liked the ease of the account ledger visibility/delinquency reports.
Cons
Would like to see a different roommate matching tool. This would be beneficial for student housing property managers.
- Industry: Commercial Real Estate Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing Experience!
Reviewed on 2017-05-26
I love onesite!
I love onesite!
Pros
The product is very User friendly, and very efficient software. I will recommend. If you have any technical issues the support team is amazing, as well.
- Industry: Commercial Real Estate Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
OneSite is one of the better systems out there
Reviewed on 2018-10-12
Pros
It has a lot of great features and details that can be recorded and easily found for units and residents. Also nice to have many of the daily tasks in one system versus using multiple softwares.also customizable which was important for us!
Cons
It is pricey so a definite investment. Also there is a learning curve but once you know it, it is great! A small note -My boss thought the font was too small.
- Industry: Logistics & Supply Chain
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Document management using Real Page
Reviewed on 2019-09-24
RealPage products are excellent and very user friendly.
RealPage products are excellent and very user friendly.
Pros
This software is very customizable to whatever your needs are. So it is a blank canvas essentially that you can decide what information you want to bring in for your documents.
Cons
The hardest part of using this software is figuring out how you are going to use the software and what is best for your company. I spoke to many companies that have used this product to get guidance on how they developed their doc management system just to make sure I was going about it correctly. Hopefully they have made some changes so there is more training on "how to".
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
review realpage
Reviewed on 2017-11-09
Pros
This is a windows based program and I can switch to other projects. i can see the tenants information on one screen.
Cons
very slow to post, and the windows are too small. the information that was imported from the old system wasnt done complete.