RealPage Reviews

After using Yardi for more than a decade, I was nervous to learn a new program. OneSite has been a breeze! My absolute favorite feature is the ability to customize my 'Today' page. As my role in the company has changed, so has my need for at-a-glance information.

Rent posting is a little slower than with other software I've used. I get slowed down having to enter each apartment number. Having all current residents pull up numerically, by apartment number, is easier to enter everything quickly.

The tools are fairly simple and are quick to learn. The design is useful and functional, presenting a clear and simple picture of the information you care about. You have a lot of control over your data and there are also more tools that I could ever hope to use.

My only complaint is that the UI appears incredibly outdated. It looks like one of those houses built in the 70s with shag carpet and popcorn ceilings - not attractive. This also causes work flow issues. And doesn't work in Chrome? Come on guys.

Accounting products are great. They have most if not all solutions for property management software to help onsite teams and management companies get their job done. They see good products and buy them.

Most of the products Onesite purchases and projects they take on are completed to about 80% then the 20% lacking functionality leads to inefficiencies on most of their products. The products they buy are not 100% integrated ever and the customer service and promises are always unfounded. The company is so big they lack in communication.

Easy to use, seamless transitions between leases, work orders, owner information, etc., excellent reporting features that can be tailored or customized depending on our need. Available on any device so we're able to pull information on the go.

The mobile apps have been slower to sync with the desktop which do not always correspond with real time information if we're trying to pass it along between offices.

The thing I like the most about OneSite is how user friendly and easy it is to use. I have used at least 3 other property management softwares and none are as easy to use. There are many reports that can be generated and functions that can be completed that you can't necessarily do in Yardi, MRI, etc.

The only con would be the monthly price. It is a bit steep compared to its competitors but well worth it.

Reporting was convenient (though sometimes a little slow) and I loved the , recurring work order feature. I also felt interfacing with certain data services was very good.

Purchasing control and make ready scheduling doesn't interface ( or interface well) with service providers or suppliers.

-Everything you need for reporting financials, tracking leasing statistics & other operations was in one place.
-Easy lead follow up system
-Delinquency Management was easy to navigate
-I liked that you could switch between multiple properties

-System would go down often
-System was hard to navigate
-After using other leasing operating systems, I became aware that it could have been more user-friendly.

I liked the automatic data backup, smart search and customizable reports. This all helped to enhance the customer service experience for tenants and landlords.

It was slow when saving data but I think that was more of an Internet connection issue. Other than that, there were no other issues.

The product is great and easy to use. It is easy to customize for your needs. Almost anything you need to know is in the reports!

The customer service is hit or miss. Sometimes when you call the person is able to help you right away, other times they are not able to and it takes a while to solve the problem. Some information you need in a report doesn't exist.

most functions are easy to use and user friendly - lots of helpful reports to choose from. I don't have experience with any other leasing software, but from what I have heard of the others, this one is much easier to use

occasionally glitchy, but typically gets corrected quickly. facilities options are a bit confusing when trying to add items, etc.

It was impossible to miss a daily task using OneSite since it would not let you go to the next day without taking care of any issues. It was user friendly and easy to learn.

Just learning the names of the reports needed. That's about all the cons I can come up with. Once I knew the name of the report, I could easily get around.

Product is easy to use and very user-friendly. I enjoy working with real-time features, and the reporting functionality is easy to utilize.

Connectivity issues related to server connection problems, lack of ability to reach knowledgeable customer service techs was frustrating at times, however, ultimately the issues were resolved in a timely manner.

OneSite is user friendly. It is easy to operate and hard to "mess up". I enjoy it's functionality. The accouting system is superior to other products I have used.

I have not experienced excellent customer service. The response time when I do have an issue is unreasonable.

Ease of use, portability between different types of housing communities (rules, voucher info, resident info, certifications, etc.)

Small learning curve if user is accustomed to other software. Other than that, I found it to be easy to learn and become savy with.

Can create custom letters; find past, current or future residents easily; reports were easy to read and understand

you can't use the system for creating purchase orders or tracking renters insurance policies. It is a simple platform that serve most needs

This software truly allows you to do your daily necessities with ease. What you don't realize is how much it helps with all the extra bc it can interface with so many additional software programs to help make it even easier for you.

bumps in the road for interfaces at times or utilites going in incorrectly but those are things with all systems.

One of the pros, in regards to One site, is how easy it is to navigate. Getting from one task to another is seamless

One of the cons, in regards to One site, is the response time for support could be a little bit quicker.

User Friendly
Easy to Correct Mistakes
Great Reporting Features

none really

Onesite is extremely easy to navigate. I would recommend this software to any management company that wants software that is easy to train new hires on.

You have to manually forward the date on a daily basis. The interval between switching dates can take a while.

I love how easy it is to work in. I have used other softwares and OneSite is the most user friendly.

This software is a great product for contacting and managing leads it is also helpful In managing rental pricing and competitor rents.

The software takes a little bit to get used to compared to other lead and rent programs. However once exploring and knowing where things are it is easy.

There was a report to pull for everything with simple clicks. I also enjoyed the process of keeping up with prospects.

Someones OneSite would run slow causing you to have to log out and log back in, which would be frustrating.

the software is easy to use and learn. it makes the day to day run smooth

no complaints!

I like this program because it has all of the features located in one software program, miss using the invoice processing for this software

on some day its runs slow due to numerous users using at the same time and sometimes having printing documents and the system freezes have to reboot the system back up.

I used this OnePage for over 5 years and since I left the company, I have tried many other programs and Onesite has it down! Other are playing catch up and nesite does it all! Very easy to track, change, receive and pay bills. One Stop Shopping!

Nothing, It did everything I wanted it too.