Jobber Reviews

I love jobber is so easy to use and they always help me and helped grow my business

The customer service is slow to
Answer calls

Jobber is constantly adding new integrations, so my expanding business can add other apps and services that pair well with Jobber. I love how fast my quote process has become with Jobber. As soon as I am done speaking with a prospect, I can upload pictures to jobber, and send out the quote in just a few minutes.

Down times have been few and far between with Jobber, but any day time issues with the app are a huge inconvenience when they do happen.

Everything is linked making it easy to track and make changes. We also are trying the marketing suite out, which so far is very user-friendly.

Not all features are available on the app, so we have to wait till were back in the shop or log into the desk top version. Also, it would be nice to be able to drag and drop photos instead of having to download then upload them.

When we started with Jobber, we replaced Google Sheets as our "CRM". Jobber was a HUGE improvement and we have expanded our business several times over thanks to Jobber. It suited our needs quite well and I am very grateful.

As we expanded more, there were new things we needed that Jobber could not do. Jobber is great at what it does and for a small operation up to maybe 20 or so people, it is amazing - and a great value, too! However, we eventually reached a level, where we needed to implement more and more Google Sheets again to track things Jobber could not be made to report on and to record other things.

Easy to use, always updating and making it better, quickbooks integration, great software!

A little pricey, but worth it.
I would also like it so that my employees can contact clients directly without having all the permissions.

At ScreenMobile of South Shore, switching to Jobber three years ago was one of the best decisions we’ve made for our business. After struggling with another CRM that didn’t meet our needs, Jobber has completely transformed how we operate. It has simply grown with us. Its intuitive dashboard simplifies invoicing and payment collection, while the customer notification feature keeps communication seamless. Jobber has helped us scale our business significantly over the past three years, delivering an excellent ROI by enhancing our organization and improving customer contact. It’s been a true game-changer for our growth and success!

We don’t have any dislikes. Everything seems pretty simple and intuitive. No complaints.

It is a time saver, I have never gotten so many meanial tasks reduced in an application before. It also is an all in one solution for our cleaning and restoration company we don't use anything else.

I wish that the app would have some better styling when it comes to schedule I would like to see multiple colors on a job instead of one color when multiple people are assigned that what I can quickly assess who is on a job without clicking on each individual job. Other than that overall a great experience.

Jobber has funnelled my clients and helped streamline my automation. I love the chat option that is accessible anywhere in the world. Clients know when I'm arriving, the price they're paying and can do all this with a click of a button

The monthly fees are fairly high for Canadians , with the conversion. I wish it integrated with gmail calendar so I don't have to use two calendars

The automated communication between company and customer is great! This alone makes it a great tool for a good customer experience. It’s also clear to the technicians what to install

It’s only useful quoting and installing. I made the mistake thinking this is a CRM. We’ve lost thousands until we got a CRM that does customer follow up for those that receive a quote but don’t sign up.

Jobber offers a platform that allows exceptional automation tools, systematic process structure and reporting and a team of innovative minds trying to take their offer to the next phase of success.

Like any tool there are always some glitches and bugs and a few things I do believe should exist that do not yet exist

Jobber is a tool that works well out of the box. Having worked in complex health and manufacturing organizations, I have seen firsthand what sort of messes happen when the software as seen as the solution to all operational facets. Jobber works well to support companies that have good standard processes. It is also priced in an extremely accessible way for small business to get the advantages of such a complete field service management tool. They are savvy in that they can make money on credit card transactions but also provide this seamless transaction experience with the lowest transaction cost that we have encountered.

Change orders, pulling quoted options to a job, being able to update a job location once the job is created. Small inconveniences that we have workarounds for until the functionality is added.

How good the program looks. It's seamless, easy to use, clients love the look of proposals. It's the iPhone of home service software.

The only thing I could say is that Jobber is a jack of all trades, literally. It works for plumbers, HVAC, cleaning companies, and landscapers like my self. They add features and integrations to help tailor the product to each trade.

Being able to provide options on quotes, with photos, is a huge perk. I get compliments from clients about the ease of the quoting/ payment process

The cost is quite high if im honest, I fortunately use it for a seasonal business where I dont eat that cost all year round. The cost isn't enough that I will leave for someone cheaper, but I definitely feel it could be more affordable.

Outside of cost, I cannot stand [sensitive content hidden] Jobber ads. Of all things, those bring me the closest to finding another platform lol.

I've found Jobber to be a game-changer for our business, New England Foundation Crack Repair. Its intuitive interface makes managing jobs a breeze, allowing us to schedule and dispatch tasks effortlessly.

Jobber's invoicing system has streamlined our billing process. We can generate and send professional invoices promptly, and the automated follow-up reminders help us maintain a steady cash flow.

The mobile app is also a great asset, enabling us to manage schedules and invoices on the go, which enhances our responsiveness to client needs.

Overall, Jobber has boosted our operational efficiency, allowing us to focus more on delivering top-notch service to our clients.

Implementing a stripe color-coding system in Jobber's schedule would significantly enhance immediate visibility of team member assignments when there are multiple team member's assigned.

The simplicity of use! The ease of scheduling & collecting payments without visiting other forums.

Not being able to transfer notes from a one off job to a recurring job simply by customer name and property.

The freedom it has given me with collecting cc on file, scheduling jobs easy and the automatic quote follow ups have been a huge success!

The review platform still needs work. It’s not quite there yet like its competitor NiceJob.