Bitrix24 Reviews
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906 Reviews
- Industry: Internet
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Reliable CRM platform
Reviewed on 2021-04-07
We have a great experience deploying Bitrix24 as our main platform to organizing and managing our...
We have a great experience deploying Bitrix24 as our main platform to organizing and managing our customer related service. We also use the task management tools provided as our alternative task management platform and to manage my basic daily task.
Pros
Bitrix24 has almost everything that a "Customer Relationship Management" needs and it is very easy to implement this platform to work flawlessly with our current system. It has a very good tool for contact management that we use to manage our employees profile, customer ticket and contact details.
Cons
There are some report details that are left out in the report generated that are very important for us to have a clearer analytics and insight. They should also fix the integration feature, as some of the integration is not properly integrated and no data are shown in the software after it is connected.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
An all-inclusive project management software
Reviewed on 2023-03-14
It has helped us with task management, Gantt chart creation, task delegation, document integration,...
It has helped us with task management, Gantt chart creation, task delegation, document integration, and software that can work with our other company applications.
Pros
As a company wide platform, Bitrix24 has been implemented. For us, this project management software has been the most comprehensive and powerful one we've ever used. Bitrix also provides simple integrations that can be implemented immediately.
Cons
The product's UI leaves much to be desired. While the learning curve is shorter than that of other software, it is still noticeable when first using the program.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Very good software, but they are choking it themselves with their own hands by cutting their...
Reviewed on 2024-10-31
We've been using it for 8 years now, were very happy about it but are now looking for alternative...
We've been using it for 8 years now, were very happy about it but are now looking for alternative because of their crazy package plans.
Pros
Very good software, but they are choking it themselves with their own hands by cutting their plans.
Cons
Absurd pricing for essential things like recurring tasks.
- Industry: Medical Practice
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A review from an implementation specialist
Reviewed on 2024-08-21
The overall experience is going well with us and with our clients.
Some minor changes might give us...
The overall experience is going well with us and with our clients.
Some minor changes might give us more flexibility with the clients.
Like TikTok integration , ability to connect more than 1 Meta ad account with Bitrix24.
Also in the automation part , if we can add some more tools to deal with the product section it will be better.
And thanks for your efforts!
Pros
The on premise version and the customization of it.
Cons
It doesn't support connecting more than 1 ad account on Meta and UTM parameters are not being sent from Meta to Bitrix24
Response from Bitrix
Thank you for your detailed review and for sharing your experience, Amer! Your insights are valuable, and we'll consider them for future improvements. Thank you for your support and for being a part of the Bitrix24 community!
- Industry: Printing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Digital business enterprise.
Reviewed on 2024-02-09
Exciting and mostly informative with all features
Exciting and mostly informative with all features
Pros
Bitrix24 often allows users to customize project workflows and set granular permissions. This flexibility enables organizations to tailor the platform to their specific project management needs and control access to sensitive information.
Cons
too many templets that has been used by other users of the platform
Reasons for Choosing Bitrix24
Checking more project management tools that can assist business.Reasons for Switching to Bitrix24
Automatically Growing Client Database: Whenever you receive an email, phone call, or message from a new contact, Bitrix24 can automatically add them to your CRM contact list. This ensures that your contact base keeps growing as you interact with clientsResponse from Bitrix
Thank you for taking the time to leave a review. It's great to know you find the platform exciting and informative, and we're pleased that the automatic growth of your client database through our CRM has been beneficial for your business. Your decision to switch to Bitrix24 for more comprehensive project management tools is valued, and we're committed to supporting your business's success.
- Industry: Market Research Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
A Strong CRM for Growing Businesses and Sales Teams
Reviewed on 2022-11-13
Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new...
Bitrix24 is a great CRM for advanced users and professional sales teams and marketers. For new users, it's important to highlight the learning curve to achieve the maximum results with this platform.
Pros
Bitrix24 has an extensive CRM module, where we can track and store the data we need about our leads and clients. Even though Bitrix24 offer other modules like Websites builder, the CRM is the feature I like the most about this great app.
Cons
Me and some members of my team felt Bitrix24 user interface was a little bit overwhelming compared to other CRM platforms out there. I believe Bitrix24 user interface could be simpler.
Alternatives Considered
TaskadeReasons for Choosing Bitrix24
Business partner recommendation.Switched From
monday.comReasons for Switching to Bitrix24
Our business partner convinced me that Bitrix24 was the best fir for our company.- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Bitrix24 - Good CRM for Small and Mid Business
Reviewed on 2022-12-21
Overall it's a good CRM to run your business. You will easily add and manage leads, attach files to...
Overall it's a good CRM to run your business. You will easily add and manage leads, attach files to them and add custom fields. Task tracking is focused on collaboration and does its job great. We use Bitrix to hire new workers and track analytics of the HR department
Pros
- Easy to use CRM for any needs- Audio Calls and Chats- Very easy to collaborate with shared tasks, files - Live feeds of events, you will be fully aware of all events in your company- In-depth marketing ananyltics with tracking sources of your leads
Cons
- It's not easy to integrate with HTML static websites, you will require development. The easiest way to add leads is to use webhooks- There is a lack of customization in reports, you can't create fully custom reports
Alternatives Considered
KommoReasons for Switching to Bitrix24
Bitrix has free version, so you can try and use it for free for solving simple tasks. Price is very reasonable.- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My favorite CRM
Reviewed on 2023-12-20
I tried and worked with many CRM's before I stuck with Bitrix24
I tried and worked with many CRM's before I stuck with Bitrix24
Pros
So simple and collect all the tools for managing your leads together
Cons
When the connection goes wrong, we can lose so many unsaved updates
- Industry: International Trade & Development
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
One of the perfect
Reviewed on 2024-03-18
We are a team of 4 people, which is in different location and country. We chose Bitrix for its...
We are a team of 4 people, which is in different location and country. We chose Bitrix for its simplicity, multi-language and are used on android.
Pros
There are a maximum of options with an easy to use interface.
Cons
What I like about plsu is the application on android. I did not find an application that has other resemblance with the web version.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Bitrix24 was okay but not too impressive
Reviewed on 2024-10-03
Bitrix24 has its place in the CRM world but there are much better options out there.
Bitrix24 has its place in the CRM world but there are much better options out there.
Pros
Very comprehensive CRM with a lot of features included.
Cons
A bit too clunky and complex for my taste.
Response from Bitrix
Thank you for taking the time to share your feedback and experiences with Bitrix24, Damien.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 0.0 /10
Good Product but Poor Service - Definitely not located in USA
Reviewed on 2020-01-31
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech...
I'm a partner, their sales team is in UTC+2 9:00 AM to 6:00 PM. Support is UTC 8 - 5:30, tech support is UTC+3 8:30 to 5. You have to be awake between Midnight and 4 to get support from them or even a simple response. If a thing doesnt work for their customers they have to goto their partners. and subscribe a paid plan for them to fix it. OTP was working and suddenly stopped working. and Only my account was setup with OTP and not my clients. Client wants to do monthly plan and bitrix wants me to sign them for quarterly plan. Poor ethics. Partners cant sell you one month, they have to sell only 3 months minimum. I lost a client because of my client wanted one month and bitrix wants me to sign them up for three months. there are way better CRMs which will support you in US time zone. Bitrix sales and tech support uses google translator for responding. so if they dont understand what you are saying them, its googles fault. Its lot of hassles, and if you have great customer service you can manage any software. try few other crms and read a lot of reviews before going for bitrix else you will be stuck like my customer after an year half way down deep.
Pros
User Interface.
Easy navigation
Less Learning Curve
Cons
They use google translator for responding. so if they dont understand what you are saying them, its googles fault.
You have to be awake between Midnight to 4 to get support from them or even a simple response.
Most of them are Untrained and Inexperienced support techs.
Reasons for Choosing Bitrix24
Just a better interface, but zoho support makes it all worth to be using zoho.Switched From
Zoho CRMReasons for Switching to Bitrix24
Just better user interface- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
A good software, but if only you live in CIS
Reviewed on 2021-01-31
Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure,...
Well, I used Bitrix a lot of time and you know, the things doesn`t change a lot of time. For sure, Bitrix is got a lot of features and integrations. But the question of quality of these features are opened. For 100% benefits of features, you should to charge the money for add-ons, or you should to do some of dev-jobs. This is not cool for the small teams.
Overall: for employees and some teams from CIS this software is 'must-have'. If you want to change something, you can do it, because a lot of software are available. And a lot of these are good enough for any-sized teams.
Pros
A lot of features, a lot of integrations
Cons
First of all: a heavy widgets. Your website will be slow if you will use widgets, like openlines and etc. Second one is an old interface of admin. Like 'Permissions' and etc. Third: the reports are really bad. Also email marketing isn`t good. And the last one is that you should always charge the money: for example, it`s hard to find a useful free add-ons.
Alternatives Considered
KommoReasons for Choosing Bitrix24
Because I want to got an 'all-in-one' solution, like: organizer of calls, leads, tasks and etc. I want to use the only one software for all of these features.Switched From
Zoho CRM- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Bitrix Virtual Office Solution
Reviewed on 2022-06-24
My overall experience with Bitrix24 has been great. I have no complaints and would easily recommend...
My overall experience with Bitrix24 has been great. I have no complaints and would easily recommend it to anyone.
Pros
The free version is more than adequate to manage business functions. The intranet/portal feature allows me to manage my company and staff. My company is a virtual company and thanks to Bitrix24 it allows all members of my time to collaborate, communicate and work together just as if they were in the office. I have been using this software for many years and have tried other options and always come back to Bitrix24. I am yet to find any other software as versatile as Bitrix24.
Cons
The only issue we have is sometimes new Associates find it difficult to access the platform for the first time. I personally did not experience that issue, and this is only for a small percentage of new recruits.
Reasons for Switching to Bitrix24
HubSpot was a good CRM but did not have the other functionality like Bitrix24. It was only good as a CRM. Workplace by Facebook was too expensive. Even when we tried the free version it was still not as good as Bitrix24.- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Functional and collaborative communication tool
Reviewed on 2023-01-23
It improves work flow by enabling secure, remote online communication. This solution uses profession...
It improves work flow by enabling secure, remote online communication. This solution uses professional-grade tools to satisfy all needs, from collecting team opinions to monitoring financial operations and trade.
Pros
Tasks, projects, and pipelines are Bitrix24's best features. It helps manage project roles. Functions can also classify members. It defines workflow management, project organization, and scheduling skills.
Cons
It is thorough and straightforward to integrate into business, so far. It's simple and customizable to your company's needs.
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome Solution
Reviewed on 2022-12-12
Bitrix24 helped my company stay organized in its conversations with exisiting & potential clients....
Bitrix24 helped my company stay organized in its conversations with exisiting & potential clients. Using their website widgets, we were able to easily integrate real-time chat for customer support on our website.
Pros
Using Bitrix24 may provide the following benefits among others:It includes a variety of tools that can support teams in maintaining organization and good communication.Because it is offered in both cloud-based and on-premises versions, teams can select the one that best suits their needs.It offers a free plan with many of the tool's essential capabilities, which can be a smart choice for individuals or small teams that are just getting started.It interacts with a wide range of other programs and services, including CRM, email marketing, and document management programs, which can assist teams in streamlining their work processes.
Cons
The following are some potential downsides of utilizing Bitrix24:Like any new tool, it could require some getting used to. Users may need some time to become used to the features and learn how to use them efficiently.Some teams may not find it to have all the capabilities they want in a project management and collaboration solution. It might not have as many cutting-edge features, for instance, as some other tools on the market.Every team or use case might not be a good fit for it. It's critical to consider whether the features and cost fit the demands of your team.The free plan has several restrictions and might not be appropriate for larger teams or teams with more complex requirements.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
All-in-one platform, organize daily work and improve collaboration.
Reviewed on 2023-05-15
Bitrix24 made a difference me unravel issues related to separate whereas working with a few...
Bitrix24 made a difference me unravel issues related to separate whereas working with a few accomplices and colleagues from other cities or nations, I can effectively share and track any assignment related to our company. We utilize Bitrix24 at work for everything, it is our entry to communicate, send records, video calls, chats, it too has numerous highlights and devices for successful CRM, such as the Gantt chart to screen assignments and their advance. We utilize it over all divisions to make strides execution and collaboration. Bitrix24 is making a difference us oversee our lead era pipeline and makes a difference us analyze and venture income from distinctive trade channels, it too makes a difference computerize certain forms inside lead era.
Pros
It is simple to utilize and explore, it is an amazing collaboration instrument that permits you to bunch all your ventures, records, assignments, contacts and messages, I am astounded with the speed and accuracy of the AI (manufactured insights) chatbot that permits you to make errands , reminders and notes with fair some clicks. As a group pioneer, this program has made a difference me organize my group way better and made a difference us get our assignments done speedier. Its interface is exceptionally simple to utilize since it is like our inner social arrange, which makes it energetic and simple to utilize, records and archives are sent and transferred rapidly and video calls are perfectly capable of being heard and see exceptionally clear. The truth that it is within the cloud makes everything effortlessly open and our computer does not get over-burden with data.
Cons
In some cases the program can feel a bit overwhelming, maybe it could be a computer issue or a terrible configuration when installing the computer program, in spite of the fact that it could be a fairly total program, it seem utilize a few other integrative so that everything is within the same program . The client interface is the worst, it is simple to utilize but after you have experience in comparable computer program since it really isn't as natural as I would like. No matter how long you employ it, you'll still conclusion up befuddled attempting to discover diverse alternatives over stages, furthermore the analytics isn't simple to utilize and design.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Provides comprehensive features for telemarketing
Reviewed on 2024-01-28
Overall, It's a great telemarketing service provider, I like it because it's not only limited to...
Overall, It's a great telemarketing service provider, I like it because it's not only limited to telemarketing but offers a variety of other services -It could be even more amazing if some improvements are made in sectors with poor performance and I might probably consider using it again in the future.
Pros
Bitrix24 is one of the best telemarketing tools that I've used so far, despite a few drawbacks, I still recommend its services for the following reasons:
-It's an integrated platform that provides a comprehensive set of telemarketing features like CRM, project management, and collaboration which are ideal for streamlining workflows and enhancing productivity all in one place.
-It endorses team collaboration and improves teamwork.
-It's cost-effective and I find it to be far way more affordable than some competitors
- It provides a great customer support. Bitix24 has dedicated support teams spread out across various countries including my country- a great way to serve customers.
Cons
Negative remarks with Bitrix24 are :
-Call volume is limited. There are limitations in the number of concurrent calls that can be handled which tremendously affects operations that require high-volume calls. For instance, we are used to making at least 700 phone calls daily.
-There is limited customization
-Call quality and reliability are highly affected by unstable internet connection, an issue we face in our country. Sometimes you're on the phone with a client and suddenly, you'll lose them due to network instability -It's mainly because of this factor that we had to switch to a different service provider.
Response from Bitrix
Thank you for your detailed review and for recommending Bitrix24 despite the challenges you've faced, Delly. We're thrilled to hear that our platform has been beneficial for your telemarketing needs, enhancing productivity and teamwork while being cost-effective. Your positive remarks about our customer support are greatly appreciated. We hope to have the opportunity to serve you again in the future with an even more robust solution.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
BITRIX 24 CRM Review
Reviewed on 2023-06-08
Great product that I recommend to everyone.
Great product that I recommend to everyone.
Pros
Ease of use and ability to customise and deploy. Great Product.
Cons
I think the reporting is difficult , we struggle to get activity reports for note capture in CRM and sales calls made on the road etc.
Alternatives Considered
Maximizer CRMReasons for Choosing Bitrix24
CostSwitched From
Maximizer CRMReasons for Switching to Bitrix24
Cost and ease of use- Industry: Logistics & Supply Chain
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Review of Bitrix24
Reviewed on 2021-05-11
The Problems we are settling is our Project the board and correspondence issues. Yet, with...
The Problems we are settling is our Project the board and correspondence issues. Yet, with everything taken into account Bitrix is taking care of its work for our organization
Pros
What I like when utilizing Bitrix is that there are various types of how to deal with a venture. The client the executives is likewise a major in addition to us in our organization as we are partitioned into independent divisions that has every one of its own workgroups. For each errand you can designate, track, have cutoff times and fuse it to your functioning arrangement when you time in to their underlying working day include.
Client Dashboard
Having your own profile and can transfer records unto your drive is an immense assistance to us as we would require a distributed storage and across the board to keep our work streaming.
Group Collaborations
Additionally, the capacity to have a visit in a CRM which has call/video empowered truly assisted our group with working and convey better as we are generally working distantly. You can utilize the searchbar when utilizing the visit which I think helps when you failed to remember a few things when to conversing with a colleague.
Cons
What I don't care for is the point at which I am remarking to an assignment you can't utilize your standard tab keys to embed a few spaces. I realize it's a matter of inclination yet when you are utilizing the projectile alternatives of their rich content manager you can't utilize internal slugs see reference model [SENSITIVE CONTENT HIDDEN] which is discover irritating as we use it regularly. What we do is we make a different google docs that way we can indent into the list items.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Everything your team needs to get things done on one page, which can be a bit of a problem
Reviewed on 2018-06-27
Pros
Bitrix24 has an astonishing number of advanced services available in its free tier -- basically everything except Advanced CRM and Tasks or a lot of online storage, restricted to 12 users. That has to be some kind of record for a service of this type and power. 12 users! For a small business that needs a comprehensive space to communicate, collaborate, get things done, follow up leads, even answer emails and make telephone calls! I really can't think of a more powerful solution at this price. The Activity Stream is among the best of its kind.
The paid plans are also very reasonable considering what you get. There's even a special plan at $69/month for businesses that don't need a lot of users or storage space but have a lot of sales to make and/or leads to follow up on. That strikes me as very very smart. The price is this aggressive, I would imagine, because of the traction of well-known solutions like Salesforce, which all the better for consumers, of course.
Cons
Even though I appreciate everything there one page ready for me to use, the sheer amount of choices can be a bit daunting. Luckily, the lefthand nav can be configured so you can hide stuff you don't need. The design looks to my eyes about 5 years out of style so the UI could use an upgrade, for sure. I'm not sure design is this company's strong point. For instance, the default desktop image makes the menu items hard to read. These seems like quibbles though, don't they. My team ultimately decided on another collaborative space because our needs were half-editorial and Bitrix24 can't really help you there.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Brilliant!...All in one solution for Internal communication and project management
Reviewed on 2019-02-14
We are using Bitrix24 for internal communication and basic task management. Its been a great...
We are using Bitrix24 for internal communication and basic task management. Its been a great experience especially with a lot of features. I would surely keep on using.
Pros
- Bitrix24 consist of lots of features and modules that can be switched on or off as needed which is huge plus because it makes it really easy to manage your projects while keeping software simple
- Implementation and learning of the software is very easy and that's what our staff loved about it
- It has great value for money and pricing is unbeatable as compared to other software solutions in the market for same purpose
- Brilliant within the company social feature.
- Accessible on multiple platform which is huge plus. Can be accessed through Web site, Mobile apps and Desktop application for WIndows, Mac and even Linux platform. That's a brilliant thing I would say
Cons
- There is a lot of room in improvement of user experience. If developers can work on User Experience that would be great
- Navigation is not that easy and is really confusing for project management features again this might be related to user experience. I would say they can really improve that.
- Configurations are not very flexible i.e you can not configure the software according to your needs you have to work with what is provided by the developers itself.
- It would have been great if they had a training scheduler or calendar management feature.
- Industry: Research
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Mastering the art of collaboration in project management with Bitrix24.
Reviewed on 2023-10-17
Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come...
Bitrix24 helps us to run our projects more effectively and efficiently by allowing us to come together and work closely as one team. This allows us to put focus on the things that matters to us and the end result is excellent projects. The experience has been outstanding and we are intending to keep using Bitrix24 for forever.
Pros
We always get an upper hand when using Bitrix24 to manage our projects as it brings us all together under the same roof and allows us to work in unison and collaborate effectively. It has good communication channels like instant messaging, video and audio calling and files sharing which makes it easy for us to keep every updated and on the know. Bitrix24 has a good and easy to engage with dashboards which help us to have a unified view over our projects in order to know what has been done and what's pending.
Cons
Bitrix24 has a been straightforward to use product and having not experienced a single issue, i can say it has been giving me a perfect experience.
- Industry: Utilities
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Bitric24 10/10 Rating
Reviewed on 2024-05-06
Pros
Qualifications for multi-purpose functions,
Online meeting bookings and scheduling.
Employee intranet portal and mass messaging.
Online P/TM capabilities.
OKR and KPI monitoring.
Project completion time estimate.
Online proofing and digital marketing tools.
Cons
Bitric24 is awesome software with all we need.
Response from Bitrix
Thank you for the stellar review and 10/10 rating, Norah! We're thrilled to hear Bitrix24 meets all your needs, from project management to digital marketing tools. Your switch from multiple platforms to Bitrix24 underscores the versatility and comprehensive features we strive to offer. We appreciate your support and look forward to continuing to serve your business needs.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Revolutionizing Teamwork
Reviewed on 2023-05-13
Pros
If you're looking for a robust collaboration platform that can help streamline your team's workflow, then Bitrix24 is worth checking out. One thing that sets Bitrix24 apart is its high level of customization. You can easily tailor the interface to fit your team's specific needs and preferences, which can help improve productivity and collaboration. And with a range of affordable pricing plans, Bitrix24 is accessible to businesses of all sizes and budgets. Plus, with a free option available!
Cons
Learning to use Bitrix24 can be challenging, especially for those new to the platform. With so many features and capabilities, getting the hang of everything can take some time. Although the free program offers many valuable tools, some users may discover that the customization options could be improved. This may be a drawback for businesses that have specific needs. Additionally, while Bitrix24 does offer some integrations with other apps and services, the selection is somewhat limited compared to other platforms.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Bitrix24 review
Reviewed on 2021-08-31
Pros
The free edition does an excellent job of allowing you to have a sense of whether Bitrix24 will be of value to you or whether it will not. The user interface is attractive and straightforward to use. The program is very responsive to changes in the calendar, making it a fantastic tool to keep track of your daily routine.
Cons
Compared to using the Bitrix24 application that can be accessed from the web browser, the desktop client has far less functionality. Overall, adding email templates and exporting items to be emailed is available, but it kind of confusing and i don't use it too often.