Constant Contact Reviews

It is easy to create aesthetically pleasing emails that get read!

Most features are very intuitive, but a few (inserting gifs, for instance) can be frustrating.

I liked Constant Contact because it's user-friendly, has customizable templates, and provides valuable reporting insights.

Limited integration options and basic analytics were the only downsides to Constant Contact, but they didn't significantly impact my experience.

Dont like it. I have not been using this and tried to cancel the account. They do not have an option for this. Every time I try to follow the steps it does not work. They want us to call the call centre to cancel but also does not work. Big Scamming money takers

No way to cancel the account. Not assisting in helping. Arranged a google call and they did not pitch up

The drag-and-drop functionality is incredibly intuitive. The live chat and phone support have been stellar.

We wish there were more options for setting up complex workflows.

I am very familiar with it as I have used it for 7 years. I am able to send out newsletters that look decent with ease.

Formatting the pictures always causes problems. They pictures often get flipped and it very difficult to get them to face the right direction.

I liked it best for the user friendly platform and the drag-and-drop is very useful and intuitive.

Some of the design elements lack flexibility.

Constant contact allows you to send highly customizable emails out to clients and potential clients.

There is a little bit of a learning curve at first.

I love that i can email my clients all at once and I get great open rates

I would like to see more training options available

In the past I would send out emails to clients one at a time which took a lot of time as my email list grew. Using Constant Contact not only saves me time but helps me reach more people increasing my online sales.

I absolutely love the system...I just wish more of my clients would open the emails which has nothing to do the Constant Contact.

The best aspect about Constant Contact is how it offers not only e-mail marketing tools but also landing pages and website builder capabilities.

What I was missing on mobile application was updated during the last update on my Android system.

CC is eacy to deploy and easy to use. With just some basic knowledge of design, you can create compelling emails that catch a readers attention.

There are issues with the syncing feature with both WIX and NeonCRM. It creates too many duplicate accounts. WIX synced accounts remain "unassigned to any list" until you manually open each account and assign it.

I not only use Constant Contact for marketing automation, but also for website and landing pages creation.

Some products such as domain registration and premium plugins are quite pricey on Constant Contact compared to some alternatives.

How it is effective to create landing pages and responsive websites is what I like most about Constant Contact.

I have not yet come across any challenge with Constant Contact.

Constant Contact combines website builder, landing pages creation, WYSIWYG editor with marketing automation capabilities in one place.

Well, some products such as domain registration are expensive to acquire on Constant Contact.

Not a thing. I have used many CRMs, lead gen and email at scale tools. I have never used a tool so clunky and complicated as this. I am opening support tickets on a daily basis, this tool seems outdated, too complex and more often than not leaves me frustrated and takes me away from my work.

There isn't even a title field available to fill out when adding new contacts to an account. Examples like this cause redundancy. I have noticed a lot of bugs, and struggle with the clunky interface. When you import contacts via CSV they then can't be added to your workflows easily and requires the process to be very manual, defeating the purpose. I have had to request support almost on a daily basis while I have appreciated the help of [sensitive content hidden], I can't help help but feel like things should not be this complex. I never had this much difficulty when using other platforms like salesforce, hubspot, salesloft and could easily use their platforms without in depth training, they were intuitive out of the box.

I love how easy Constant Contact is to use. I've used it with multiple organizations I've worked with and have been happy with the results.

Sometimes the design elements don't work the way I want them to. Also, I think there are many corporate domains that don't accept mass emails from sites like Constant Contact or MailChimp, so critical emails may not be getting through to recipients.

THE ATTENTION YOU GET FROM YOUR COACH AND STAFF

THE PRICE WAS A LITTLE TOO NOT FRIENDLY

Easy place to 1) store your contact database with easy add/delete/edit/upload features, 2) send emails to all or part of said database, 3) get feedback on open/read/click rates seeing who is or is not engaging with your emails.

Would love more customizing design abilities in developing an email especially color and background choices. Would like easier ways to re-arrange contacts into and out of lists. Would like more customization ability when linking with social media.