Jonas Construction Software Reviews

Great flexibility once you learn how to use it! Put the effort in ahead of time and during setup, get the buy in from your staff and given a little time you will have a solid package that is able to be tailored to your business. We were able to eliminate separate data bases we were keeping on different platforms due to the limitations of our previous software package!

Report writer could be a little more robust but overall it is not difficult to get the information you need from the system

eMobile and Dispatch Scheduler have helped us to respond to customer service requests in a more organized and timely manner. The integration part of this software has increased our productivity enormously. No more paper work orders! And has made the accounting side of our business seamless from service tech to customer invoice. Payroll accuracy has increased and timeliness of getting invoices out to customers has increased because of the techs ability to use devices to complete work orders and we are not waiting for them to be turned into the office.

I find the Job Costing module very cumbersome. The job invoicing is a little arduous. When doing multiple customers for monthly draws, it is very time consuming to have to go in and out of each job to invoice. Also, if you do not have a bill to set up in accounts receivable you have to exit the job master, then go to AR to set up the bill to and back into the job master to finish your set up.

complete set of modules

reporting and user interface and ease of use

I have enjoyed working with the VP Business Development, hopefully he will be able to move us forward and enable us to give a better review in the future.

Many of the screens are not linked for example I had to search an invoice but couldn't jump from that invoice to the Work Order associated with it, I had to go out of the A/R area and then into the Service Billing area. It takes a LONG time to run reports. One report that I need to run twice a month takes 3 hours. We have owned one module for 3 years and have not been able to implement it due to certain set-up items in our system but we have still been charged every year for this module and no one at Jonas has been concerned that we are not using it.

What I liked most is that it is easy to use and unique

Most of all, I did not like the greeting, and it was caused by a sudden failure, perhaps from the internet and its quality

Lots of features and fairly easy to use.
Customer support, when we've needed it, has be good and typically provided in a timely manner.

Old interface. 15 character limit on inventory items (and having to use alternate part numbers) needs to be fixed. Even the alternate part numbers are too small for many of our parts.
Purchase order numbers, and cheque numbers are too short.
New modules seem like add-ons to the base program, rather than a complete integrated solution.
Inability to access some fields for custom reports. Some built in reports are poorly implemented.

The software gives us all the tools we need to run efficiently with modules for Financial Reports, Payroll, Inventory, Project Management, Subcontracting, and more.
There is plenty of training available both online, by phone, and in person so all questions are answered in a very reasonable time. Comparable products are considerably more expensive and do the same things Jonas does for a far more reasonable price. the value cannot be overstated.
Most importantly, Jonas is one of those companies that truly takes an interest in their clientele and it shows.

The transition process is intensive so time and dedication is required initially, but once it is done things flow very smoothly.

We are using this software over 10 years, since we have grown and need to track labour and materials per job site, Jonas does this for us.

I have 2 monitors, when I open a new window, it ways opens twice... this just started after my last upgrade. its annoying.

The one entry accounting system is the best feature, everything flows from one module to the other, payroll to cost reports, A/P, A/R etc.
You basically get excellent reports that you can customize to your companies needs directly from your standard accounting functions.

One of the few cons would be the mobility between modules and some of the limited selection features when printing, etc.

Logical, intuitive software to work with and timely, accurate reports
Actually able to be creative with Design your own report module.

I find that Help Docs search is not giving the desired outcome. I like better Video Tutorial Section.

Fully featured, integrated accounting package. The Job Costing is detailed and the range of reports is extensive.

Setup was time consuming and the inability to enter field hours and usage without an internet connection is not good.

After investing in this software and using it for six months in the construction industry, hoping it would provide a solution to integrating a full service project management, doc control and accounting system, our general contracting company had no choice but to return to Sage 100 Software. Jonas was horrible.

Jonas overpromised in their sales, and underdelivered to the point of negligence in both the product and the service. We paid for add on modules that were never installed or followed up on, the training was inadequate, and the support was horrible. Please do yourself a favor, if you are a general contractor looking for a solution as above, and do NOT consider Jonas. It was a very expensive mistake for our company, in terms of the issues that it caused us. I was never so glad to go back to an imperfect program as Sage 100. We cleaned up our files and worked with a consultant, and I am so happy with Sage now after our nightmare experience with Jonas.

Jonas is one of the most versatile software systems for our type of business in the construction industry.

There are very little cons that I encountered. There may be other ways to approach the Digio that may facilitate saving emails and documents in to the projects.

The one thing I do like is that you can customize reports. This is probably the only good thing about this software.

Everything else about this software is bad. The customer service us horrible, the accounting system has glitches all the time, Information is hard to find in all of the menus they list. These menus are ones that were customized for other companies but show up on your menus. There are some items within the menus that cannot be accessed because they are old yet they do not remove them. Trying to pay out retention is a nightmare. Do not make any mistakes or have to change anything in parables because anything you do will print on the suppliers remittance slip. Lets not even go into customer service what a joke this company is horrific.

That it has good Job Cost reporting features / E-Time Sheets / Direct Deposit / Work Orders that work very well. All modules work well.

Sometimes support takes a little to long. Some of the modules don't seem like they have been finished.

Accounts payable module works, but any accounting software can do that.

I have been using this software for the past 7 years and find the support staff doesn't really know what they are doing. When you finally get to a programmer (which typically takes days), they fix the problem. Not always. Then if you do have a procedural question, the help manuals are impossible to navigate to the specific spot you need help with. So again you call support and your question get put onto log. Lately it takes over a day to get a phone call back. It's not helpful at all, and it's frustrating really.

- Very robust reporting, and easy to customize reports
- Easy to use and easy for new employees to learn
- Support is pretty quick at resolving any technical issues
- Everything is integrated, accounting, scheduling, project management, time entry in the field
- Jonas really understands the industry

They are always developing and releasing new modules. I'm always excited to see new modules being released. Currently waiting for geofencing to be added to Field Time.

I like the Accounting part of this product, being able to drill down and see exactly where the information is coming from as well as being able to see who did what and on what terminal. I also like the reporting capabilities that Jonas offers. I also think that the customer support is outstanding! Thank you Jonas! You have a great team!

I think that the contracts have been probably the weakest link for me. I would like to see more discussions on the service contracts. It would be nice to have more than one session offered at the conference on Service Contracts. We are still relatively new with this software (April 2013) so I am still learning.