Sage HR Reviews

CakeHR app easy track maintenance college,school and employees details and easy to set up
Convenient dashboard

Easy to understand and good features
mobiles app is available
Overall it is good compare to other tools

Its simple, does what it says it will do. Personally I like how it syncs with the calendar.

I took a week off during easter. We have down on it a company day on Good Friday and Bank Holiday on the Monday. Both days were taken from Annual leave.

it's easy to use. has nice interface.
n/a

1. unfortunately phone application it's not comfortable for managers. Computer version is more friendly than mobile app
2. support team does not support in professional and western manner, couple of times they didn't answer my e-mails and removed me from correspondence and contacted my IT manager instead, when the issues were very specific related to HR and couldn't be answered by IT alone
3. Presence monitoring is not relevant. If employee takes first half of the day as an annual leave, you see it all day long (i.e. it doesn't disappear in the second part of the day and information is so long that you should scroll down a lot to see all staff leave data) , if employee adds second part of the day as annual leave it shows employee's data twice on bar. same goes with all type of leaves. If employee is late, it shows whole day long, why? what't the value? My IT contacted support team as they don't answer me and he said that it's like this though illogical.
4. Support team uploaded staff info provided by me, and they didn't even check that some data were missing i.e. personal information of employees were missing and they didn't double-check if every box was filled or missing something

Easy to use the product, and well structured

seems all perfect, did not use other product to compare the same

When it comes to personnel management, it works flawlessly. It does an excellent job in this regard. Employees can use this service to request time off, vacations, and sick days. It's also great for sharing documentation. It is simple to grasp, modular, and adaptable. Because it is based on the cloud, it is also efficient and scalable. It is particularly developed to turn potential into an advantage for small and medium-sized businesses.

Though the user interface could be much better, allowing for a more seamless user experience. It is customisable, but the basic remains the same for everyone. It is currently not able to add two events on the same day, and some work is required to fulfil international rules and requirements for multinational corporations.

The ease of use, easy to input information and navigate through the software, it took abit of getting use to but after that was perfect

It takes some getting used to, but once you get the hang of it, nothing negative to say. I would just say spend time learning and playing through the system for easier faster use

CakeHR software design is simple and user friendly, the tool is very useful for organization set up it helps to know who is off duty and reason they're off duty. Their well designed mobile app makes the software more easier to use. Their customer support response rate is great.

Uploading document can not be segmented to some specific member of the team, the document will be sent to the whole team, unless the document is uploaded individually and this can be so stressful to do. CakeHR needs to improve their service feature in order to perform advanced functions.

this software is an incredible, efficient management of my staff, editing pay slips, remote management. I love this software.

adding certain headings is complicated in my opinion.

Time sheet management was quite easy with this product in comparison to others that I've used, and the tracking was clear.

The interface was not as user-friendly as other products that I've used, and it took longer than expected to be comfortable with the software.

The basic functionality that the software offers is really great simple to get around the UI.

It might be too basic for me but it is okay.

It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration.

It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though.

I like how simple the software is to use and setup. Your business can be good to go in a matter of minutes. The UI looks good and is a very helpful tool to the organisation I work in. Gives me a good overview of who is off and for what reason that day!

I don't like the permissions model. The reason I stated for a smaller company is because as you grow, it feels the permission model can become a bit more problematic if you want to be setting up complex permissions. E.g. Users able to see everyone off on holiday that day, even if not in your own team.

The Cake is very convenient for employees in terms of usage: it is simple, understandable, and solves the problem with the time-off policies' usage tracking.

There were quite a few issues that weren't particularly to my liking; however, after mentioning them to the CakeHR support team - they were quickly fixed and changed in the way we wanted them to. Still, there is one thing that I think needs an improvement.

As of now, when you want to upload the documents - you cannot filter/restrict them by location or the team. You can either upload it for everyone within the company to see it or upload it individually. As you might have already realized from that - if you want only one department or only one country's branch to see a certain document - you will have to upload it individually every time.

Loved using this for onboarding as it made the process seamless, especially with the app. The perfect option for growing teams who want a consistent employee experience across the board (form onboarding, to reviews, benefits, etc.) it all lives in one place and makes it so easy to access.

The only thing that would be nice to change is the ability to be more specific with requesting an exact number of hours so you can be more specific with your request for time off.

Simple - user friendly where you can jump right in with little to no training necessary on most features

no sample templates or surveys for performance management to start using right away that can be edited/customized towards specific organization needs - would be great if there was a starting base to better understand how to use those features with best practices and samples showing ways to measure performance based on newer trends (OKRs, 360 evals, 1 to 1 meetings).

- saves all our time-offs
- overview above vacation and sickdays
- reminder for birthdays and work anniversaries
- Slack integration

- a bit too less flexibility regarding time off policies (e.g. it would be great to have a policy where working students could enter when they are in the office, not out)

Well presented and easy to use for admin and for users.

Still Missing features I would like to see from an HR control package

Cake HR helps to fix the basics, to have a structure for people management matters. Excellent soft, have helped a lot in case where we needed to start from scratch and move from excel to something more up to date in HR .

some functionality is missing what I have experienced with global providers. example - access rights, management between different companies if on holding.

Very easy for staff to be able to request time off and for managers to approve these requests. The interface is laid out well and is very easy to use for both management and staff alike.

The app has limited functionality, there is no option to facilitate scheduling and rotas for staff members, it is not possible to define different hours on a weekend (each day worked is assumed to be the same number of hours). There has also been an issue that i believe remained unfixed where the annual leave year commences on the same day as a public holiday. It throws the whole system off.

I like that my staff can see who else is requesting time off, so they can work as a team. Our workspace requires that no more than 1 person can be off at one time (due to ratio) so this feature is great. The customer service is outstanding and fast! Love the chat room.

That when a new staff joins, the future black out days need to be "re-checked" for the new employees and this can lead to mistakes/misunderstandings since the code "blackout" wont' read correctly for them.

it can house the basics of HR reporting, quite intuitive when you use it, support team takes time but they are generally very helpful and really helps to resolve cases

support team replies on time and sometimes takes time due to time difference, Lack of detailed reports, downloading of all employee basic info, data integrations to other platforms, further customization and visualisations of org chart and reports could be made better

The dashboard is my favorite feature. After about a year I have the perfect system set up to control all my own tasks while managing and overseeing everyone's tasks in the company. Timesheets are also great.

Creating recurring tasks can be tedious. Support helped me figure out a way to duplicate entire projects, but then making changes don't apply across the board. If there was more ease of use, Wrike would be perfect.

Easy set-up of policies
Flexible recipes
Good integration to Slack

No option the save configurations for reports! Really needed! Automated reporting cannot be configured in detail and custom reports cannot have their parameters saved.

Org chart is not flexible enough, only based on the direct managing lines. Hard to reflect the administration structure of approvals in it.

Also need urgently an option

It’s easy to use, and has all the info of people in the organization. The names, job description, if the employee is in or out, and/or on holiday. You can set up meetings and schedule on boarding of employees in your department. Request for days off through the app, and set goals and tasks for yourself and other employees. You can also send support and vote for people that contribute most in your organization, or give credit to others that help a lot. Selecting your absence policy and time of absence is also great

Does not have enough features to get users engaged on a daily basis. Needs that extra functionality and features to get the users more engaged,