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208 Reviews
- Industry: Executive Office
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Aconex is very easier to use and also reliable, easy search, making reports and dashboards.
Reviewed on 2018-02-24
we can mentioned our record better and also numbering system if we have missed any document in file...
we can mentioned our record better and also numbering system if we have missed any document in file so we can download from the web.
Pros
Export to excel, Aconex is very Friendly software, I have 1 suggestion on this software. To improve the design.
Cons
We can open 4, 5 taps at the same time that's a good feature. bulk uploading of drawings processing is great feature.
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Solid Project Management Platform
Reviewed on 2017-11-13
If you're an EPC company it'd be hard to go wrong with Aconex. We ended up selecting another...
If you're an EPC company it'd be hard to go wrong with Aconex. We ended up selecting another platform, but it was a fierce competition. In the end, we opted for one with more market-ready integrations with other tools that we currently have in place (to avoid more siloes) and that also had a UI/UX that was more intuitive for creating processes and finding files/records (viz. a modular-tool setup). There were other considerations, but bottom line, Aconex is a solid platform that really offers a wealth of value for standardizing and automating key processes. They'll definitely be around for a while.
Pros
- Clean UI/UX experience
- Configurable workflows created on front-end by user
- Metadata based system allows for rich tagging and organization of files (Document Register) and other types of correspondence (Mail Types)
- Views can be saved (and shared) for filtered searches that take place a lot (e.g. RFIs or Pending RFIs)
- Mail types offer extreme configurability to formalize/standardize certain types of exchanges between parties that require user input or approval (e.g. Daily Logs, Meeting Minutes, RFIs)
- Can pay per user or go with unlimited user option and pay a percentage/fee based on how much company commits to running through Aconex for set period of time; having options are nice though
- Reinvest 20% into R&D
- Support Central contains outstanding documentation
- Great mobile apps with wide-functionality
Cons
- Takes some mental training to know which Register to go look in, whether that's the Document or Mail Register. In my experience, this was because currently, our company stores RFIs as documents/files, whereas Aconex treats them as a Mail Type; so looking for an RFI requires searching in the Mail Register (since it's a type of correspondence) not the Document Register (note: Aconex can also handle RFI process as a document, I believe buy sending it around via Workflows, in which case it *would* be a file located in the Document Register)
- Meta data is the smartest way to organize big data however it *does* require a solid tagging system; some companies may not have this (but I'm sure Aconex would assist with this setup)
- A few Auzzy-isms are distracting to look over (e.g. Tender vs. Bid)
- Has technical potential to integrate with other software/tools through APIs but not many market-ready connections that can be demonstrated
- Almost handles entirety of project life-cycle, but a little weak on POs (i.e. not a P2P tool, Procure to Pay) and integrating the Connected Cost tool with other ERPs (note: see previous remark, it *is* technically feasible)
- Industry: Architecture & Planning
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 0.0 /10
Beware projects that use this tool, it is incredibly inefficient and redundant.
Reviewed on 2022-03-07
Terrible.
Terrible.
Pros
Not much. I would note to potential users that this may make sense for slow paced projects with full staffs of documental control teams that have hundreds of hours in their budgets for document control.
Cons
The fact that the metadata is so redundant while at the same time unintuitive. If the software was smart enough to extract metadata from a file number or name that would make sense, but it isn't, so everything must be slowly added in triplicate.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A recommended management tool for large scale construction projects
Reviewed on 2021-03-04
Keeping track of what happens in a major construction project where not only civil but other...
Keeping track of what happens in a major construction project where not only civil but other disciplines such as electrical and mechanical have to work together can be extremely difficult. This software has enabled everyone in this project to work with greater cohesion due to the ability to know what issues others are facing which makes problem solving much more efficient for the project as a whole.
Pros
I am currently using this software in an immense construction project known as "Cinnamon Life" in Sri Lanka. The project consists of 6 buildings. The ability to easily access drawings, reports and other documents from various disciplines such as architectural, electrical or civil truly helps my work. Furthermore, the ability to track approvals of site inspections, reports and drawings is crucial to keep up to date with project progress.
Cons
My biggest frustration comes from the rare occasion when the system crashes. This can be very disruptive especially if I am in the middle of completing a site inspection reply.
- Industry: Architecture & Planning
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We use Aconex on every major project in the office.
Reviewed on 2018-01-15
this software has allowed us to achieve better project outcomes by minimising the amount of admin...
this software has allowed us to achieve better project outcomes by minimising the amount of admin required to track and file project correspondence and coordination.
Pros
The ability to coordinate complex projects across multiple discipline is aided by the use of aconex. The accountability of each of the consultant team is critical in ensuring successful project delivery.
Cons
The most painful process that Aconex has is its document register and performing bulk supersedes through from pre-tender issues to tender documentation.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
The overall use is great for a building site and organising documentation and correspondence.
Reviewed on 2018-02-22
Being organised
Being organised
Pros
Documentation and correspondence control.
Able to track old correspondence by topic.
Able to see who was issued what documentation and when.
Cons
Sometimes unstable to use and crashes.
It doesn't go back to the same spot if you go back a page.
If you have multiple pages open and you search say architectural in one and hydraulic in another. When you go back to the previously used one it changes to the former format. It doesn't stay on the one it was opened too.
- Industry: Civil Engineering
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Aconex has cut our document processing time in half and provides easy access from anywhere.
Reviewed on 2018-03-19
Pros
Unlimited file size, the information/documents is always received and never lost. Easy to search for documents and able to track changes. Support Central is always available and provide excellent assistance. It is cloud based software which is accessible from any location.
Cons
Modules do not interact. Limitations to download multiple files at once. Mail Forms - characters are limited. Bulk Uploads - can't copy file names to Excel without the use of SharePoint.
- Industry: Renewables & Environment
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Clear tracking of documentation and correspondence, great customizations
Reviewed on 2018-01-09
Aconex was a great tool to keep a clear record of documentation and correspondence between many...
Aconex was a great tool to keep a clear record of documentation and correspondence between many stakeholders for the duration of my project. It was easily and successfully customized to suit my project's needs.
Pros
I like that the customization makes it very easy to meet a given project's needs. I also like the very clear correspondence and documentation the Aconex offers during the project execution.
Cons
I'm not certain if this is a weakness of Aconex or at my company, but getting clear and easily searchable records from Aconex beyond the project timeline (after completion) seems very difficult.

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
Awesome and amazing
Reviewed on 2018-02-23
Pros
I like the most of this software, is the easiness accessibility. Easy to use. Exact details and Good Electronic Documentation Management System.
Cons
I have 1 suggestion on this software. To improve the design. Innovative design. The more innovative the design the more it capture the attention of the clients or the users.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Very useful tool, easy to use, easy implementation at the start
Reviewed on 2018-03-29
We achieve documentation management of all our projects.
We achieve documentation management of all our projects.
Pros
Easy to use, simple configuration of the projects, very intuitive , user-friendly, good manage of users
Cons
Not enough Reportability to Bid module.
Documents search tool seems to be hard at the start
It needs continous use to full understanding
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
Great to see Aconex continue to improve their products.
Reviewed on 2018-02-26
Pros
* Always get the latest version of drawings
* Can track previous versions of drawings
* Nothing can ever be deleted
* Being able to view all the mail that has been sent and received from your company
* Do not have to save anything on your own hard drive
* Reporting tools are very useful
* Being able to create excel spreadsheets from Document Register
* Can access Aconex from any electronic device which has the internet
* Project Directory list
* Global Directory list
* Mutiple File Upload
* Being able to set up Projects how you want.
* List of projects to be able to access easily - when invited onto
* Organising mail into Types - makes it easier to sort.
* Multiple fields to search for documentation and drawings eg. Subject, Date, From Organisation, Recipients etc.
* Help instructions and videos are excellent.
* Help Desk is excellent
Cons
* Issues with teaching consultants and sub-contractors on how to upload documents into the document register- ie. education
* Sometimes time delay in viewing and downloads
* Site going down.
* Generally happy with the product.
* 95% of the time the Aconex Helpdesk are very knowledgeable. However occasionally I have come across someone that is not sure about an answer but all operators have always been very friendly and helpful.
- Industry: Mechanical or Industrial Engineering
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
After 7 years of use on many projects, Aconex has been the most efficient collaboration tool...
Reviewed on 2018-01-22
Aconex is a good online collaboration tool that aids in the overall maintenance of the day to day...
Aconex is a good online collaboration tool that aids in the overall maintenance of the day to day running of a project.
Pros
The implementation of using metadata to tag documents, makes searching easy. Searching within the document contents is quite helpful. The new online viewer has made online document reviews a lot easier to process and keep track of. The Mail module is an overlooked plus that assists in keeping all of the project communications in one place. The online training videos have improved a lot and are essential in getting projects up and running.
Cons
The price is high compared to some of the other collaboration solutions and this keeps of from using Aconex more than we do now. Some of the administrative restrictions prevent the organization administrators from being as effective as they need to be (i.e. can't remove users from a project, can't change labels of metadata, can't create and add our own document statuses or document types, dashboard reporting is restrictive and really should offer more). The workflow reporting is limited and doesn't allow much customization. Sometimes our designated Aconex system consultants just quit or disappear and the communication surrounding it all is sometimes non existent.
- Industry: Construction
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Really easy to use, minimum training required and user-friendly.
Reviewed on 2018-03-26
Reduce document controller, reducing email communication with large files as well. Centralization...
Reduce document controller, reducing email communication with large files as well. Centralization for all document control management.
Pros
Aconex is used by all entities involved for our project. This make document control management efficient and productive.
The best thing about Aconex is the document register : unlimited size of files, easy access to previous version of a file, link to all transmittal used to exchange the file and, the search is powerful. Easy and fast to update files for all document register that have already received a file.
Cons
Having to ask for a report of our distribution list, we should have this accessibility. The Insights should be editable by the project Management to represent what we should see.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Normal everyday use of programs to read notifications and download necessary files for work.
Reviewed on 2018-02-23
Pros
A lot of simple organizations and as such is easy to use. For example: a basic screen in the form of a table with all the necessary data.
Cons
There is no table listing all design reviews. For instance: the rows would be entered in the codes - the names of all the designs and the column numbers of the revisions. The dates of the revisions would be entered in the fields of their cross-section. Nevertheless, whether the table will be updated automatically (based on the code and the data of the document itself) or the document controller on the project will do so. This would easily and quickly find the required revision of a document that has huge number on large projects.
Second: notes when my tasks are approaching should be on INBOX screen in the form of a light signal - a bright-colored button, because the inbox screen is open for most of the time.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Aconex is easy to use due to unlimited upload and downloads file for official submission.
Reviewed on 2018-03-06
It helps to reduce times and make works easier.
It helps to reduce times and make works easier.
Pros
The workflow submission is very practical and suitable for project engineering. It reduce paper usage and helps to monitor the progress. The uploads and downloads file is unlimited which is very good for drawing submission in CAD format. It is also summarized the submission status because every submission is reviewed by many trades. Good job Aconex.
Cons
During workflow submission process, there is a bug which appear unidentified codes. It required to refresh page but it will return to the beginning and we have to start all over again. Aconex should fix these issues.
- Industry: Civil Engineering
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent Document Management System
Reviewed on 2018-07-24
I use it daily to upload documents that are transmitted to the Client and Vendor. It will also be...
I use it daily to upload documents that are transmitted to the Client and Vendor. It will also be used for auditing purposes, reporting and permanent document storage.
Pros
That most Clients and Vendors/Customers are beginning to see the value of this software and will use it making it an easy way to transmit and receive documents.
Another great thing about this software is I can log in from anywhere, not just my workplace.
Cons
I am not sure there is anything I don't like about this software. I guess if the system is down is what I may like least but it is usually back up and running in a short amount of time.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Convenient and reliable
Reviewed on 2018-02-27
Aconex is one of the useful tool in document control. If used with full efficiency, we can trace...
Aconex is one of the useful tool in document control. If used with full efficiency, we can trace the history of not just the document but the project itself. It already has the workflow and its own transmittal
Pros
We can access anywhere. We can show traceability on the history of each document. We can conveniently create transmittal to transmi the document. The workflow is functional and worl well in the project.
Cons
Like the other software it is also has its downtime, sometimes it is slow, sometime some functionality is not working especially when doing the bulk upload.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Its Graet Software
Reviewed on 2018-02-28
Saving a lot of paper works and old method of tracking any Engineering ,design documents, save much...
Saving a lot of paper works and old method of tracking any Engineering ,design documents, save much space, specially for Mega project like Riyadh metro project, tracking the previous Eng. Design , site , letters, much much documents , you canot track without this great and rich software., really I appreciate this software and strongly recommend, specially for Big /Mega projects like I did.
Pros
Actually Aconex Software is Easy to use , downloading speed is fast, search ability tool is rich,
Cons
Its Great software, but Some times goes out and other rear times get hanging, and goes out without saving .
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
worked on a number of large complex projects using Aconex and it was very useful.
Reviewed on 2018-03-01
Pros
I think the best thing about Aconex is the document registry. All drawings in one place and you can see previous versions of the same drawing and how it has progressed. Also being able to see emails on a specific subject and tracking RFIs is a very good option.
Cons
The automatic numbering system of documents is not very useful. I wonder if this option can be changed from within the system. In my company we have a very specific way of naming files so it's not very useful to have automatic naming.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Very reliable and easy program to use.
Reviewed on 2018-03-01
Online database which tracks projects and correspondence in real time.
Online database which tracks projects and correspondence in real time.
Pros
Reliable source of documentation. Easy to track, find and share documents. It's great to have a database that everyone can obtain easily and effectively.
Cons
Could do with a couple extra features to simplify use. Selecting bulk drawings by individually ticking is a real pain and hassle especially when transmitting large amounts of drawings. Also after bulk superseding, there should be a transmit all feature.
- Industry: Translation & Localization
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool
Reviewed on 2018-01-12
better management of documents
better management of documents
Pros
User friendliness
Customer support
Different modules
Mail module in particular
Workflows
search
Cons
The fact that if you make a mistake you can not completely hide it. You can superseded it ( which is not helpful because it is still in the system)
You can make it confidential, but the user still can see it.
You should have an option to be able to hide it and still keep in only on a background to be visible for auditing purposes
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We have had a very positive experience with Aconex
Reviewed on 2018-01-09
Other than the general benefit of good document management, we save a lot of staff time.
Other than the general benefit of good document management, we save a lot of staff time.
Pros
In general, Aconex saves the project team a significant amount of time in locating documents and facilitating processes (design reviews, submittal reviews, RFI's, etc).
Cons
Although I haven't compared many other project management software packages, the cost seems high. Even though the cost seems high we have probably realized enough savings to justify the purchase.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
I utilize ACONEX on a daily basis and find that most features are easy to access.
Reviewed on 2018-01-12
Pros
I like that you can search for documents, see history and the transmittal process is very easy. The multiple document upload (bulk process) is a time-saving feature.
Cons
The con I have found is that you can't undo an upload if you find that you have uploaded the incorrect document without have to transmit and then redo which is confusing to users on the other side, wondering why there were multiple uploads.
- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User friendly
Reviewed on 2018-02-25
Quick and easy to use, everyday work is getting lighter
Quick and easy to use, everyday work is getting lighter
Pros
Quick and easy to respond through workflows and to all other submittals, uploading smoothly, searching fast. All I can say is, it was very helpful to everybody who were using Aconex .
Cons
It is getting slow and hanging only some of the time.
For more than 3 years of using Aconex, it just happens once in a while and not always.
- Industry: Renewables & Environment
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User friendly, comfortable interface, lots of options
Reviewed on 2018-02-22
Ease of use; online accessibility, capturing version history and tons of megadata, variety of...
Ease of use; online accessibility, capturing version history and tons of megadata, variety of document types
Pros
I like the interface. It's clean and easy to maneuver. The sheer amount of options available are staggering, in a good way. Revision history, super search, etc.
Cons
Many, many bugs. Can't attach document when a mail is opened in a new tab. Can't go back in certain places. Certain words used are unfamiliar outside of the system's software . Can't find documents containing words in Search (must be the beginning of the document's name)