SAP Concur

4.3 (2,132)
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Travel, expense and invoice—automated and in control

Overall rating

4.3 /5
(2,132)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.0/5
Customer Support Software
4.1/5

86%
recommended this app
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2132 Reviews

Grace
Grace
Overall rating
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A simple tool to track expenses and travel management

Reviewed on 2023-09-19

Concur streamlines the process of reserving flights, hotels, and rental vehicles, as well as...

Concur streamlines the process of reserving flights, hotels, and rental vehicles, as well as keeping track of my trip spending. It's challenging to multitask while constantly moving, but Concur makes it easy and safe.

Pros

It's also highly safe to use on any gadget, thanks to the necessity of a passcode. The expense is generated instantly thanks to the receipt upload function in Expenseit. This makes dealing with the massive monthly spending reports a breeze.

Cons

Especially when it comes to making travel arrangements, Concur could use a more user-friendly design. Once a day and time have been selected, it would be great if the flights could be filtered more precisely.

Hu
Overall rating
  • Industry: Financial Services Software
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Integrated travel booking and expense claiming

Reviewed on 2024-11-23

Overall it's the portal to claim expense and book business travel, generally gets things done but...

Overall it's the portal to claim expense and book business travel, generally gets things done but can improve in terms of user friendliness and efficiency in hotel booking

Pros

integrated expense claim and travel booking system

Cons

very cumbersome way to search for hotels in a city as it's not alphabetically listed

Nick
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 4.0 /10

Not Worth The Cost

Reviewed on 2024-08-09

My overall experience was not great. Though it has nice features, it seemed to limit quite a bit of...

My overall experience was not great. Though it has nice features, it seemed to limit quite a bit of customization. This could have been from how things were originally setup with the companies file prior to my working with it, but I can't say for sure.

Pros

Our field users did not have a hard time logging into SAP Concur.

Cons

It wasn't easy for us to update our own information in SAP Concur without it de-syncing the export. There were also extra fields that users had to select N/A for on many transactions. Adding extra clicks and time, which lowered employees ambitions in completing their expenses.

Kasey
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 1.0 /10

Inconsistent and unreliable

Reviewed on 2024-09-16

If I can’t trust the system, why use it at all

If I can’t trust the system, why use it at all

Pros

The idea that it’ll track my mileage for the purpose of making my work life easier

Cons

It’s just an idea because it has been extremely unreliable, deletes data and will stop tracking without notification which is the overall purpose.

Christopher
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Efficient app

Reviewed on 2024-11-23

This app is convenient because it has specific prompts to help you find what you are looking to...

This app is convenient because it has specific prompts to help you find what you are looking to submit right from your phone on the go.

Pros

I like the efficient response and timely turn around when submitting receipts. The updates are easy to follow.

Cons

Initial set up was time consuming. Once the app was set up then everything went very smooth.

Amanda
Overall rating
  • Industry: Packaging & Containers
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Improves productivity reducing repetitive busywork. Powerful reporting.

Reviewed on 2024-10-21

Having used SAP Concur for over 10 years, the interface has become better and better, with features...

Having used SAP Concur for over 10 years, the interface has become better and better, with features that eliminate hours of data entry. Any monthly expenses, such as subscriptions, can be copied rather than re-entered from scratch each month. And reporting features are above and beyond any other solution on the market.

Pros

Improves productivity immensely when submitting monthly expense reports.

Cons

Slightly clunky navigating to old expense reports.

Tiffani
Overall rating
  • Industry: Religious Institutions
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Most convenient way to track your company spending!

Reviewed on 2024-10-21

This system is easy and convenient for keeping track of receipts and reporting spending for your...

This system is easy and convenient for keeping track of receipts and reporting spending for your company credit card statements. It has a lot of great features and the app makes it easy to keep track of things on the go!

Pros

Makes credit card statement reporting easy and is a convenient way to keep track of receipts.

Cons

The app version of the program does not allow you to see account numbers, just names.

Corey
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

SAP Concur Review

Reviewed on 2024-11-14

As someone who infrequently travels for business, Concur made it easy to understand exactly what...

As someone who infrequently travels for business, Concur made it easy to understand exactly what was necessary to book my trip in its entirety.

Pros

I like that the interface is very friendly and easy to navigate.

Cons

Sometimes can feel like the process flow is clunky and hard to follow.

Vicky
Overall rating
  • Industry: Financial Services Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

First-time User

Reviewed on 2024-11-11

it was a bit hard to use at first, but over time, SAP Concur is an easy way to book and expense...

it was a bit hard to use at first, but over time, SAP Concur is an easy way to book and expense business travels

Pros

lots of firms use this product and users do not have to learn everything again when switching jobs

Cons

a bit hard to navigate as a first-time user

Tolga
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Tool for Expense and Travel Management

Reviewed on 2024-10-25

SAP Concur has streamlined our travel and expense management significantly, reducing paperwork and...

SAP Concur has streamlined our travel and expense management significantly, reducing paperwork and improving compliance for our team.

Pros

streamlined expense reporting and it is great for travel booking and compliance, also has automated workflows and approval processes.

Cons

It has a complex user interface and has a steep learning curve.

Eliud
Overall rating
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

All in one dashboard,all invoicing processes are now simplified.

Reviewed on 2024-01-31

We've experience a five star experience.Its the true definition of greatness, you should all go for...

We've experience a five star experience.Its the true definition of greatness, you should all go for it.

Pros

It's a secure and very straightforward tool which simplifies all traveling costs and invoicing.It is basically created to sustain all it's users even for the one with the small business.It reduces paper work and it saves alot of time.You can clearly see all your expenses data in one place.With SAP Concur you can submit and approve your expenses reports.

Cons

Everything about this software is incredible .No cons.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

SAP concur, a must have for expenses management fairly

Reviewed on 2024-03-29

Pros

1. Excellent interface for end user
2. Quick action
3. Can upload large files
4. Very secure

Cons

1. App is not very user friendly
2. Needs authentication even for remembered devices
3. Can’t change approvers specially when he/she is OOO

Mrima
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Invoicing and Payments Automation Tool

Reviewed on 2024-08-06

2- & 3- way POS, receivables and invoices matching eradicate errors hence reducing loses.

2- & 3- way POS, receivables and invoices matching eradicate errors hence reducing loses.

Pros

SAP Concur is used in few selected departments in my organization, my business unit being the main. I like that it offers iOS and Android mobile apps which makes it easy to carry out accounting tasks on the go.

Cons

However, the mobile app has limited features compared to cloud-based.

Monika
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Robusta Tool for AP and AR Automation

Reviewed on 2024-05-22

Pros

SAP Concur automate expense and spend management which eradicate fraud in my agency.

Cons

Unlike many other spend management tools that I have tried, SAP Concur has a mobile App which is an added advantage. Thus, I do not have any flaw.

Ibrahim
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

AP and AR Automation Software

Reviewed on 2024-08-07

Matching POS, invoices and receivables reduce financial errors.

Matching POS, invoices and receivables reduce financial errors.

Pros

SAP Concur has a mobile application that enables me to automate AP and AR on the go for 24/7.

Cons

SAP Concur has never posed any drawback ever since I implemented it.

Ryan
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

SAP Concur takes the chore out of tracking expenses

Reviewed on 2024-06-10

Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for...

Overall I have had a great experience with SAP Concur, and would recommend it to anyone looking for an expense tracking system.

Pros

I like how easy SAP Concur integrates into my everyday life. I do not have to think about it for expenses. Take a picture of the receipt, create the expense and submit at the end of the month. No more piles of receipts.

Cons

Since I work primarily from my mobile devise some of the little thumb nails of the receipt images are a bit small and can be hard to see.

Nelly
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

SAP Concur in Real Estate

Reviewed on 2024-09-17

Pros

SAP Concur’s 2 and 3 way matching tools enables me to rapidly detect discrepancies when paying vendors thus reducing financial losses.

Cons

SAP has the most bug-free tools - Mobile application anyways lack some features available on cloud apps.

Maria
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Concur user experience

Reviewed on 2024-09-25

My overall experience is great as I spend a lot of time using the platform.

My overall experience is great as I spend a lot of time using the platform.

Pros

Mostly I like the user experience - the platform is easy to use and very well organized.

Cons

The only thing that I have noticed is that when approving it aways returns to the "expenses" queue.

Verified Reviewer
Overall rating
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Automate Your Expense and Travel Management Program with Ease!

Reviewed on 2024-05-16

Pros

SAP's fully-built integrations with Frequent Flyer programs, Lyft, travel agencies, and Google make my travel planning experience enjoyable and automated. I no longer have to worry about adding flyer status, marking calendars, upload receipts, etc. Everything is done for me by Concur, saving time and money in the process.

Cons

The UI/UX can be a little clunky and slow at times. It definitely takes some time to get used to how things are laid out and how the workflows operate. But, once you get the hang of it, it's smooth sailing ahead.

Andrew
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Concur is fun to use

Reviewed on 2024-05-26

I have always been able to process my expensive effortlessly using concur

I have always been able to process my expensive effortlessly using concur

Pros

ease of use and flexibility. It allows for quick processing

Cons

I like it all . There is nothing I do not like?

Shaq
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Just pay attention

Reviewed on 2024-09-02

Once you get it down you’re fine. It’s hormone of those programs you can Bs on you have to pay...

Once you get it down you’re fine. It’s hormone of those programs you can Bs on you have to pay attention but it’s also very in depth to [sensitive content hidden] thinks easier for us so I think it’s great being that I’m a detailed person anyway.

Pros

With a lot of training it’s really detailed

Cons

You have to really pay attention and it could be really hard to navigate sometimes . One of the other ASM are still struggling

Mahmoud
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Established platform with vast range of features

Reviewed on 2024-09-02

Pros

Used for expense logging and CRM. Comprehensive training and information available.

Cons

Not necessarily a negative but given the vast range of features available, if not familiar or trained on its use can be daunting to use at first

Michaela
Overall rating
  • Industry: Financial Services Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Online Accounting Conquerer of All Times

Reviewed on 2023-10-04

Accounts payable and receivable automation.Creation of expense reports.

Accounts payable and receivable automation.Creation of expense reports.

Pros

There’s nothing tedious and time consuming like carrying out repetitive tasks. SAP Concur automate repetitive accounting tasks which save time and reduce errors. Mobile application help me work on the go from anywhere over the internet.

Cons

For a while now, I haven’t encountered issues on SAP Concur. I wholeheartedly congratulate SAP vendor for such move.

Paul
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

SAP Concur User Review

Reviewed on 2024-05-21

Overall, the experience with SAP Concur is good, and I find it a useful and easy to use expense...

Overall, the experience with SAP Concur is good, and I find it a useful and easy to use expense management tool.

Pros

With SAP Concur I can create accurate, detailed expense reports, automate expense management processes, and have visibility anytime and anywhere. I can submit and approve expense reports from anywhere via the mobile app.

Cons

The AI technology, incorporated in the platform can be challenging. When taking a picture and uploading the receipt information, Concur doesn't always correctly capture the information which can lengthen the process.

Steve
Overall rating
  • Industry: Machinery
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Concur Expense program

Reviewed on 2024-06-11

Concur is used for staff expenses and is easy to learn and ensures that expenses are tracked quickyl

Concur is used for staff expenses and is easy to learn and ensures that expenses are tracked quickyl

Pros

Concur is very easy to use and reports are generated in a timely manner

Cons

There is nothing that I do not like about the program