---
description: Detailed reviews on SurveyMonkey based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare SurveyMonkey with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Survey Tools](/directory/234/survey/software) > [SurveyMonkey](/software/2371/surveymonkey)

# SurveyMonkey

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> SurveyMonkey is an AI-based survey platform designed to help teams collect actionable feedback. The platform offers expert templates for various use cases including customer satisfaction, employee engagement, and event feedback. Organizations can distribute surveys to targeted audiences, analyze results with AI-based insights, and integrate with various business tools for streamlined workflows.
> 
> Verdict: Rated **4.6/5** by 10458 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of SurveyMonkey

Enables fast creation of surveys and forms using AI and a wide selection of expert templates.
Offers actionable insights through automated analysis, helping to identify key patterns and trends.
Connects with a global audience panel and provides multiple distribution options for targeted feedback.
Integrates with over two hundred business tools to streamline workflows and automate processes.
Supports a variety of use cases, including employee feedback, customer satisfaction, market research, and event management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10458 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support Software | 4.3/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Momentive
- **Location**: San Mateo, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$30.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish
- **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more

## Features

- 360 Degree Feedback Software
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Anonymous Feedback
- Autofill
- Benchmarking
- Brand Guidelines
- CES Survey Structure
- CRM Software
- CSAT Survey Structure
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Conditional Logic
- Continuous Feedback
- Customer Database
- Customer Experience Management

## Integrations (102 total)

- ActiveCampaign
- Administrate Training Management
- Airbyte
- Airtable
- Apptio Platform
- Appy Pie
- Arlo Training Management Software
- BHN Rewards
- BigID.me
- Birdeye
- Chattermill
- Claris Connect
- ClicData
- Conduitly
- Constant Contact

... and 87 more integrations

## Support Options

- Email/Help Desk
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)

## Related Categories

- [Survey Tools](https://www.getapp.ca/directory/234/survey/software)
- [AI Marketing Tools](https://www.getapp.ca/directory/3873/ai-marketing-tools/software)
- [Market Research Software](https://www.getapp.ca/directory/889/market-research/software)
- [Forms Automation Software](https://www.getapp.ca/directory/589/forms-automation/software)
- [Polling Software](https://www.getapp.ca/directory/1061/polling/software)

## Alternatives

1. [Typeform](https://www.getapp.ca/software/91581/typeform) — 4.7/5 (967 reviews)
2. [Survicate](https://www.getapp.ca/software/101401/survicate) — 4.6/5 (99 reviews)
3. [SurveyLegend](https://www.getapp.ca/software/106501/surveylegend) — 4.6/5 (965 reviews)
4. [UmfrageOnline](https://www.getapp.ca/software/131259/enquetes-maken) — 4.6/5 (1651 reviews)
5. [Google Forms](https://www.getapp.ca/software/112857/google-forms) — 4.7/5 (11444 reviews)

## Reviews

### "Fit-for-purpose, simple surveying tool" — 5.0/5

> **Amanda** | *March 2, 2026* | Oil & Energy | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and simple interface for both creating and answering surveys. Easy to share results with the appropriate audience.
> 
> **Cons**: Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions.

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### "Relieved SurveyMonkey actually gets the job done" — 5.0/5

> **Cody** | *May 21, 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: The chat style surveys are good I guess. Im honestly shocked the automation triggers didn't completely crash when we hooked them up to Slack. It takes less time than the old boring forms.
> 
> **Cons**: The reporting dashboards are so confusing. When you click into individual questions to check the skip conditions it takes literally forever to load and it lags so bad which drives me crazy when I am trying to finish a campaign.
> 
> This tool was instrumental for us to avoid employees shying away from filling our HR questionnaires for the company. The Employees are filling in the questionnaire right now on his/her cell phone and WhatsApp connector is like crazy cool.

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### "Survey Monkey - Quick and Easy" — 3.0/5

> **Natalie** | *March 6, 2026* | Education Management | Recommendation rating: 5.0/10
> 
> **Pros**: I am able to easily poll students about a variety of questions.  It's quick, and very easy to use to gather information at school.
> 
> **Cons**: The number of questions I can use with the free programming are limited.  Also, the number of students that can respond is capped as well.
> 
> It's easy to use and serves its purpose.  For longer, or more in depth surveys where I need lots of responses, I usually use google forms.

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### "Great Tool for Surveys" — 4.0/5

> **Jenny** | *May 18, 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10
> 
> **Pros**: SurveyMonkey has been great for collecting feedback and organizing data. The platform is incredibly user-friendly, making it easy to create professional-looking surveys in just minutes. I especially appreciate the variety of question types, customization options, and detailed analytics that help turn responses into actionable insights. SurveyMonkey makes the entire process smooth and efficient.
> 
> **Cons**: The major downside is the cost and you cannot share passwords, each team member has to have their own account.

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### "Simple and effective platform for surveys and feedback" — 5.0/5

> **Antoine** | *May 1, 2026* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: What I liked most is how fast you can create a survey. Templates are useful, interface is clear, and results come in organized way. Good for customer feedback, employee surveys or event questionnaires.
> 
> **Cons**: Advanced logic or reporting options are in paid plans. Also if survey design is basic, it can look less personalized than custom solutions.
> 
> Very useful tool for surveys and feedback collection. Good for companies or any team that needs ask questions and analyze answers quickly.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2371/surveymonkey)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/2371/surveymonkey> |
| de-AT | <https://www.getapp.at/software/2371/surveymonkey> |
| en | <https://www.getapp.com/customer-management-software/a/surveymonkey/> |
| en-AE | <https://www.getapp.ae/software/2371/surveymonkey> |
| en-AU | <https://www.getapp.com.au/software/2371/surveymonkey> |
| en-CA | <https://www.getapp.ca/software/2371/surveymonkey> |
| en-GB | <https://www.getapp.co.uk/software/2371/surveymonkey> |
| en-IE | <https://www.getapp.ie/software/2371/surveymonkey> |
| en-NZ | <https://www.getapp.co.nz/software/2371/surveymonkey> |
| en-SG | <https://www.getapp.sg/software/2371/surveymonkey> |
| en-ZA | <https://www.getapp.za.com/software/2371/surveymonkey> |
| es | <https://www.getapp.es/software/2371/surveymonkey> |
| es-CL | <https://www.getapp.cl/software/2371/surveymonkey> |
| es-CO | <https://www.getapp.com.co/software/2371/surveymonkey> |
| es-MX | <https://www.getapp.com.mx/software/2371/surveymonkey> |
| fr | <https://www.getapp.fr/software/2371/surveymonkey> |
| fr-BE | <https://fr.getapp.be/software/2371/surveymonkey> |
| fr-CA | <https://fr.getapp.ca/software/2371/surveymonkey> |
| nl | <https://www.getapp.nl/software/2371/surveymonkey> |
| nl-BE | <https://www.getapp.be/software/2371/surveymonkey> |
| pt | <https://www.getapp.com.br/software/2371/surveymonkey> |
| pt-PT | <https://www.getapp.pt/software/2371/surveymonkey> |

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