It's Here Reviews
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10 Reviews
- Industry: Chemicals
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Effortless Logistics with "it’s here"
Reviewed on 2024-05-30
As a Logistics Manager at our company, I’ve been using "it’s here" for our logistics, and I’ve got...
As a Logistics Manager at our company, I’ve been using "it’s here" for our logistics, and I’ve got to say, they’re amazing. We sell chemicals for construction like Bitumen and Sulfur, so we need someone who knows their stuff.
Their software is super user-friendly and lets us easily manage everything from start to finish. One of the best things about it is the real-time tracking. I can always see where our shipments are, which takes a lot of stress off my shoulders.
Handling Bitumen and Sulfur isn’t easy, but these guys really know what they’re doing. They’ve totally nailed the handling and delivery process.
We’ve had our fair share of problems with other delivery services—delays, bad communication, and damaged goods. But with it’s here, all that’s in the past. Their team is always ready to help, and they keep us updated every step of the way.
Every shipment can have different needs, and they always adapt to what we need. This has really helped us improve our logistics and keep things running smoothly.
Their innovative solutions and various services make them a partner we can rely on. If you need a solid logistics service, especially for construction chemicals, I can’t recommend them enough.
Pros
Of course, their flexibility and ability to adapt to our specific needs. Each of our shipments can have unique requirements, and they always customize their services to meet those needs perfectly. This level of customization has really helped us. Their real-time tracking feature is also very helpful. Plus, their excellent communication and readiness to help whenever needed make them an invaluable partner.
Cons
I haven't found anything negative about it’s here yet. They've been very accommodating and attentive to our needs, so there haven't been any major issues to mention.
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Gamechanger for our team
Reviewed on 2024-03-06
Pros
I was skepticle at first because we have been doing business for more than ten years just fine, but after seeing the demo, I realized how much my business could improve. And improve it did. We went from six dispatchers often working overtime to one dispatcher working part-time. Our drivers are much more efficient and scheduling has been so easy. The tracking feature has also been effective because our deliveries hardly ever get missed. People know exactly where their package is and what time it's arriving. They are either at home or on their phone to let us in the building, etc. We are super happy with it's here so far.
Cons
I seriously can't think of anything I don't like about it. When there's a new feature, it does take some learning but their new features have all been very helpful for our business and I love that they are always improving their system even more.
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good design and Customer support
Reviewed on 2024-03-27
Pros
It was easy to set up.
Lots of feature that covers a wide range of activities useful for both small and growing companies.
Cons
It is over delivering in some aspects that would make some activities feel redundant.
- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great App for last mile.
Reviewed on 2024-02-16
Customer services is ok; they even have somebody who might not be customer support but speaks...
Customer services is ok; they even have somebody who might not be customer support but speaks Spanish and has helped us a lot.
Pros
The onboarding process was fast and straightforward. They perfectly understand the need to control routing and have optimized dispatching time. The chance of human error has also been reduced.
Cons
So far we haven't had a problem with them, we have been working with them for a year only.
- Industry: Furniture
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
it's here Delivery provides the best all-in-one DMS,WMS, Delivery Scheduler, Fulfillment and...
Reviewed on 2024-03-07
Pros
It is easy to use
It has all the required and additional features
Its price is good with respect to features and other similar applications
Cons
I have not faced any bad experiences while using the application
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great software! Love the Auto-Route feature for routing!
Reviewed on 2024-03-05
Pros
It was really easy to set up and get started. Easy integration with Shopify store. App is very intuitive and runs smoothly.
Cons
So far, haven't encountered any issue with it.
- Industry: Furniture
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Usability and very practical
Reviewed on 2024-03-06
Pros
it has so many great features, like proof of delivery, which is great for making sure that package has arrived safe and sound.
another feature that is really helpful is live tracking and route optimization
Cons
I have no specific cons in mind, and I think it's doing a great job.
- Industry: Packaging & Containers
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent app
Reviewed on 2024-03-15
Pros
I like how interactive and easy the app is to use.
Cons
I think the breadth of the directions could be improved a little.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great app for business
Reviewed on 2024-03-11
Pros
Is friendly user and gives useful information
Cons
Nothing important to mention, in overall everything is good.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Delivery Solution
Reviewed on 2024-03-12
Pros
Consolidation of different packages and flat rate
Cons
Not same delivery day for some areas in town
