Vinchin Backup & Recovery

4.7 (109)
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Easy-to-use & Powerful VM Backup Software.

Overall rating

4.7 /5
(109)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support Software
4.6/5
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109 Reviews

Pascal
Pascal
Overall rating
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great alternative to Veeam

Reviewed on 2024-12-16

We have migrated our vm environment to proxmox and were looking for a good backup solution. This...

We have migrated our vm environment to proxmox and were looking for a good backup solution. This product was perfect for us.

Pros

Good products to backup proxmox vm
intuitive interface

Cons

A little bit hard to setup
lack of security feature as competitor

Suranto
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

great multi cloud backup system

Reviewed on 2024-07-10

Vinchin is excelent backup solution for cloud provider, the ability to do backup restore across the...

Vinchin is excelent backup solution for cloud provider, the ability to do backup restore across the cloud-provider, regardless their cloud technology, is the advantages of vinchin.

Pros

Vinchin is supported many cloud virtualization including vmware, the migration across different cloud is just one click away.

Cons

its not yet supported metered billing (pay as you go).

Alternatives Considered

Acronis Cyber Backup

Reasons for Switching to Vinchin Backup & Recovery

Support to Openstack Cloud OS, can migrate virtual machine from vmware to openstack.
David
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

worst experience ever "waiting for help that never arrived"

Reviewed on 2025-03-10

Bad very bad
could not get it to work, could not resolve my issue, could not get any help, no tech...

Bad very bad
could not get it to work, could not resolve my issue, could not get any help, no tech support

Pros

Tech Support;
they never respond many emails and request no response

Cons

could not get it to work, could not resolve my issue, could not get any help, no tech support

Response from Vinchin

Dear David,

Thank you for your feedback. We sincerely apologize for the delayed response and any inconvenience caused. At Vinchin, we strive to provide timely support, and we regret falling short this time.

To ensure faster assistance, please submit a ticket via our VIP system: https://vip.vinchin.com/#/login. We’re also improving our processes to reduce response times.

For immediate help, contact us at [email protected]. We value your patience and are committed to better service.

Best regards,
Technical Support Team
Vinchin

Emanuel
Emanuel
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Backup every kind of platform

Reviewed on 2024-06-18

Pros

Vinchin backup each kind of vm,db,cloud service, with a nice price

Cons

nothing for the moment, just some issue with the license activation

Joerg
Overall rating
  • Industry: Computer Hardware
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A very good backup software

Reviewed on 2025-03-03

A very reliable program with easy-to-use features.

A very reliable program with easy-to-use features.

Pros

I like it´s simple and easy to understand menues and working methods.

Cons

It´s very complicated to find something negativ to this backup software

Rafael
Overall rating
  • Industry: Computer Hardware
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good backup software

Reviewed on 2025-02-20

The software works well for several applications and environments like virtual and physical, for...

The software works well for several applications and environments like virtual and physical, for Citrix is a great backup tool.

Pros

The integration with several platforms is a great point.

Cons

The poor support in other countries like Mexico

Mark
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Vinchin The Game Changer in Backup & Recovery

Reviewed on 2025-03-03

Very great product. I liked the Agentless VM backup feature. this in addition to the Instant VM...

Very great product. I liked the Agentless VM backup feature. this in addition to the Instant VM recovery and the V2V migration experiece was realy great

Pros

The software is very easy to deploy in the customer environment. in addition to that, the product has quite a great interface which most customers prefer

Cons

The major Con i have had with the product has been on the duration of the free trial license. one of our potential customers wanted an extended period for the POC

Thitiwat
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Vice president for sales

Reviewed on 2025-02-20

Fast and Reliable, Performance, good support.

Fast and Reliable, Performance, good support.

Pros

Performance, High Rate data, good support.
Native backup.

Cons

Recovery options, price when you compare
MA price as least for customer ‘s public sector.

Mohamed
Overall rating
  • Industry: Insurance Software
  • Company size: 51–200 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Vinchin has the features we want in a backup system and it is very easy to use.

Reviewed on 2025-02-20

Good, reliable and very easy to understand the interfaces.

Good, reliable and very easy to understand the interfaces.

Pros

Easy interface with clear system flow that helps to do things.

Cons

Having to have a separate server to host the main application.

Emrah
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Reas Bilisim, Turkey

Reviewed on 2025-01-17

I do backups on Proxmox and Hyper-V servers, I use the free version in small businesses. It does...

I do backups on Proxmox and Hyper-V servers, I use the free version in small businesses. It does fast backups and restores, I am generally very pleased.

Pros

What I liked most about Vinchin Backup & Recovery is the granular restore feature.

Cons

There isn't a feature I didn't like about Vinchin Backup & Recovery so far.

Claudio
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Powerful backup tool for multiple platforms, including Sangfor and VMware

Reviewed on 2022-08-17

We are using Vinchin Backup in multiple environments with a very positive experience.
It probably...

We are using Vinchin Backup in multiple environments with a very positive experience.
It probably doesn't have all the features of other more famous software (for ex. Veeam), but it has a simple and clear license model, it has all major features you need, and it's easy to install and maintain.

Pros

Easy to install, interface user friendly.
It covers most of the features you need in a backup solution.
Technical support is very efficient, they answer very quick and the operators are technically prepared.
It supports Sangfor HCI platforms.

Cons

The software miss some features like:
- allow easy monitoring of backup jobs from external tools (like SNMP for example). Actually it supports only e-mail notifications.
- It does not allow to schedule a job to run when another job finish.
- It does not support VM replication

Patrick
Overall rating
  • Industry: Computer & Network Security
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Reliable and User-Friendly Backup Solution

Reviewed on 2024-11-08

Overall, Vinchin offers solid, friendly backup solutions. It supports multiple environments...

Overall, Vinchin offers solid, friendly backup solutions. It supports multiple environments (physical, virtual, cloud) and provides efficient features. There are some drawbacks such as ransomware detection. Despite these, it is a reliable and flexible option for most data protection needs.

Pros

What I like most about Vinchin is its combination of ease of use, flexibility, and costs. The product supports physical, virtual, and cloud environments, and offers efficient backup options like incremental backups and compression.

Cons

Unlike some other backup platforms, Vinchin doesn't include ransomware detection or immutable backup, which are becoming more critical in today's cybersecurity solutions.

Vito
Overall rating
  • Industry: Computer & Network Security
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good Product

Reviewed on 2024-11-15

Veri good product, installation veri simple

Veri good product, installation veri simple

Pros

Veri High Speed for backup, Sure Backup, Compatribility with Sangfor HCI

Cons

Nothing all are good, vewri good product

Verified Reviewer
Overall rating
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software

Reviewed on 2024-07-24

Pros

Friendly UI, fast data recovery, comprehensive VM protection, and cross-platform support.

Cons

I didn't find any problem about Vinchin software

Rashid
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

One of the best reliable solution

Reviewed on 2024-11-13

Pros

Less complexity and agent less backup for vms

Cons

Compatibility with older versions but still provides agent solution

Ankit
Ankit
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Backup and Recovery Tool

Reviewed on 2024-03-14

Pros

Ease of use, affordability, data security, multi-functional approach, customer service etc.

Cons

Missing replication feature, no option for physical server backup and complex deployment process.

Ghada
Overall rating
  • Industry: Animation
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Vinchin Review

Reviewed on 2023-11-08

I do A lot of jobs and Backup my Vms and Vsphere daily

I do A lot of jobs and Backup my Vms and Vsphere daily

Pros

I am very Happy to use it because is very easy and has alot of features
I recommended it

Cons

It is very easy and Technical Support is very very Friendly and clever to solve your issues in least time

Albert
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Value for Money

Reviewed on 2023-12-12

Great Experience and good product. As welll as their quick response technical matters

Great Experience and good product. As welll as their quick response technical matters

Pros

Support cross platform Recovery and instant virtualization

Cons

Cannot support replication and granular restore for database running in VM

Francesco Maria
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The VPS backup software that we really needed

Reviewed on 2023-09-25

The experience was optimal. Simple to use, high number of feature, reactive support, goog price!

The experience was optimal. Simple to use, high number of feature, reactive support, goog price!

Pros

Rock solid, simple to user, good pricing, support really reactive, easy to setup (virtually od phisically). All the backup feature, archiving, cloud backup, deduplication and now also Files Server and DB backup!

Cons

If I want to find a weakness? the lack of some advanced feature that it's still only available for VMware (like VM verification lab)

Anthony
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great Integration Options

Reviewed on 2024-04-24

Pros

I recently started using Vinchin for my backup and disaster recovery needs, and I'm thrilled with its flexibility. One of the standout features is the platform integration; it seamlessly supports various hypervisors like VMware, Hyper-V, ZStack, and XenServer. This makes it incredibly easy to manage backups across my diverse infrastructure without having to switch between different tools. This level of versatility is exactly what I was looking for, and it's made my backup management much more streamlined and efficient. Highly recommended!

Cons

I only wished all the platforms are included in the Standard License, but for platforms like ZStack, you need to use the Enterprise license.

Gilberto
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

VinChin Backup & Recovery as an alternative to migrate VM from VMWare to Proxmox VE.

Reviewed on 2024-04-03

Pros

I am using Vinchin Backup & Recovery to migrate VM from VMware and others virtualization platform to Proxmox VE and works perfect.

Cons

It's need more customization in the recover forms, regarding Proxmox VE options, but this can changed in the Proxmox VE WEB GUI.

Shilpa
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good backup soultion

Reviewed on 2024-03-19

My experience with it is good, its ease of use is what I liked the most.

My experience with it is good, its ease of use is what I liked the most.

Pros

The best part of the software is that it is easy to use and simple interface that makes it easy for people like me who are new to backup software. I used it for backup purposes and it served well.

Cons

I haven't explored much about it, my need was just simple backup.

Daniel
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Review by ion2s System Administrator

Reviewed on 2021-06-18

A few months ago, while the Exchange ProxyLogon Attacks, Vinchin helped me restore our Exchange...

A few months ago, while the Exchange ProxyLogon Attacks, Vinchin helped me restore our Exchange Server in different Versions. Every Backuprestore creates a new VM automaticly. So i was able to switch between day-versions for running testscripts to find IoCs and export overwritten logs.

Pros

I decided for Vinchin Backup and Recovery to save time for me for writing and for my collegues for explaining bash scripts. Vinchin gives me a nice and easy to use GUI to manage backup and restore processes for our oVirt VMs.

Cons

The backup log ist not showing the task duration for a single VM.
Sometimes Vinchin is not able to delete a backup snapshot (not furter investigeted yet - maybe my fault)
Since the update to v6 the backupjob duration increased by about 6 hours (not furter investigeted yet - maybe my fault)

Giuliano
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Reliability Backup solution

Reviewed on 2022-07-14

Good experience, For maintenance you pay renew only for upgrade new version of software after first...

Good experience, For maintenance you pay renew only for upgrade new version of software after first year, but support is for lifetime

Pros

IT is very good to have a solution dedicated to Sangfor HCI Cluster with a very fast service support.

Cons

Very good and fast support. IT is easy to use

Response from Vinchin

Hi, thanks for your generous praise, we are dedicated to improving our products and services and hope we can continue a good cooperation :)

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

A great backup solution for your VMs!

Reviewed on 2022-06-26

We use Vinchin to back up our VMs on a daily basis. We were able to secure our infrastructure and...

We use Vinchin to back up our VMs on a daily basis. We were able to secure our infrastructure and also seamlessly recover our data if needed.

Pros

Easily backs up high volumes of data within a short period of time
Set backup schedules according to need
Creates a VM job with a few minutes
The Cloud Archive feature is of great value to quickly recover data

Cons

The documentation needs a bit of improvement
Need option to back up physical servers