giftmate Reviews

As someone who frequently conducts surveys, I rely heavily on GiftMall to source a wide range of gift cards for rewarding participants. Their international selection allows me to find the perfect incentive for clients regardless of location, keeping them engaged and motivated to participate in future endeavours.

The entire process, from selecting gift cards to swift (e)delivery, is remarkably smooth.

GiftMall has surpassed my expectations in every way. If you're looking for a user-friendly platform with a diverse selection of gift cards, GiftMall is an excellent choice. It's a valuable partner in my survey initiatives, and I wholeheartedly recommend their services.

giftmate helped us change our approach to maintaining strong relationships with our B2B customers and partners. Prior to this cooperation, we had a chance to try and manage our sales motivation and reward programs on our own, and let me say it was rather hectic. Mostly, we struggled with keeping it predictable, scalable, and systemized. It was also hard to track our random actions in rewarding our partners and to evaluate the results.
Later, we found giftmate's software and decided to give it a try. Now it serves as a pivotal tool in our arsenal, driving our customer loyalty programs to new heights and ensuring repeat purchases.
It was valuable for us that with giftmate we were able to install a system of ready-made bonuses and to get detailed analytics of our spending and to see whether the rewards we sent were used by the clients. Since we track the repeat purchase rate among our clients at our company, we can confirm that our loyalty program investments were successful.

My overall experience with gift mate has been. Exceptional.

Our company specializes in organizing various loyalty campaigns for our customers in Poland. Having a partner that can supply us with gift cards from many popular desired brands to use as prizes in such activities is super important for us. We highly recommend the giftmall team, as they provide great support and can even expand their already wide catalog for specific requests.

Giftmate has been a fantastic addition to our company’s employee engagement strategy. As a logistics company, keeping our staff motivated is key, and this platform has made it easy to set up and manage various reward programs. The flexibility in reward options is a big plus, and the strong support we get is very reassuring. Highly recommend it for companies looking for an easy and impactful way to motivate their teams!

We've been using Giftmate’s services for a while now, and we're quite satisfied. As a web and mobile development studio, we understand how competitive our market is, therefore finding the right way to add extra value to customers is crucial. Incentives are one of the options to go with. Giftmate’s marketplace, Giftmall, offers a wide range of both tangible and e-gift cards, covering various categories. The e-cards make instant rewards easy to send anywhere, anytime, and the multi-brand card allows our clients to choose what they love. We appreciate the ability to add our company's identity for a personalized touch. Can confirm that all this enhances our client experience

giftmate has become an invaluable partner for our marketing team as we use it as a tool for our customer loyalty programs aimed at stimulating general sales and increasing repeat purchases, while also serving as a channel for our consistent brand communication with our customers.
The tool that matched our company’s tasks and goals was giftmate’s Benefit System. Surprisingly, from the very beginning of using it, we did not face any troubles with understanding how the software works, even though none of our team members had prior experience managing ready-made loyalty program solutions. Monthly analytics were a deal-breaker for us; it is definitely something that not many players in the market offer, therefore kudos to giftmate for understanding business needs.
The purchase journey is smooth and hassle-free. The great range of brand partners on their brand marketplace, giftmall, is diverse and allows us to offer flexibility to our customers, empowering them to choose rewards that resonate with them.

I received a giftmall multicard by giftmate for my birthday from a company I work for as a contractor sales associate. That was my first time using the card and I was surprised by the pleasant user experience and the amount of nice stores I could exchange the value of my multicard for. Kudos to my employee for choosing giftmate, it is a high quality incentive for me.

Let me tell you about our experience with giftmate since it's been a great asset for our sales team. We've found it incredibly useful for our incentive programs, helping us drive sales by giving our customers an extra reason to return. And they do, in fact, return.

In the beginning of our path with sales stimulation, something we were looking for was a flexible solution that could be tailored to numerous specific needs of ours, such as detailed data analytics on sent incentives and our spending, customizable gift catalog etc.
The turnkey software for sales motivation giftmate offers is what caught our eye as it matched the majority of our key requests.
In addition, something that is surely worth mentioning - a truly decent catalog of incentives.

Have been receiving incentives via giftmate for a couple of months now, everything is running super smoothly and I truly enjoy all the gifts.

Our employees receive Giftmall cards for various occasions: as bonuses, for achievements at work, for different holidays like International Women's Day, for anniversaries, and many more. We used to give traditional gifts, but the cards are definitely more popular because everyone can choose something for themselves.

Two important aspects of employee benefits are flexibility and personalization. Thanks to Giftmall we were able to address these challenges easily and effectively. Giftmall cards are universal because of their impressive list of brand partners. They are significantly more utilized than the solution we had before.
From the administrative side - the Giftmall cards are easy to order, they are delivered in an instant.
From a user perspective - there is no better incentive and token of appreciation than one that you can tailor to your own needs. And this is what Giftmall offers.

I received a multibrand gift card from Giftmate as part of a loyalty program from a cosmetic brand I use. Initially, I wasn’t familiar with it, but I quickly found their website. It was incredibly easy to transfer the value from the multibrand card to the brand I wanted (I chose Allegro). I hope more companies start offering these universal gifts because, sometimes, brand-specific rewards can be impractical. I would definitely be pleased to receive Giftmate gift cards again in the future.

Perfect find for those who handle a lot of giveaways or other similar marketing activities. There is always a need for relevant gifts and that’s how we started working with giftmate. There are many merchants represented in their marketplace giftmall, we use certificates from various brand for our giveaways depending on the subject of them. We often use their multibrand card too, participants love it.

My employer gifted me one of multibrand gift cards for giftmate’s gift marketplace, that is called giftmall. That’s such an easy yet smart thing. Smoothly activated, chosen brand gift cards are being delivered super swiftly

giftmate has been a game-changer for our customer care team.
We've integrated it into our workflow so that agents can easily reward customers for positive interactions or to quickly resolve issues.
Our customers love the variety of gift cards they can choose from.
It's like giving them a little surprise gift, and it really makes a difference in how they feel about our company.
We've seen a huge improvement in customer satisfaction since we started using giftmate.
It's a simple tool with a big impact.

giftmate is good value for money for medium businesses, who want to keep employees and customers loyal. Recommended

We've been using giftmate’s gift card solutions to boost employee engagement at our university. The platform is easy to navigate, and the wide variety of gift cards makes it simple to find something that fits our employees' interests. We've seen a noticeable increase in employee satisfaction since implementing these programs. The gift cards serve as a great way to reward hard work and recognize achievements, fostering a positive and motivated work environment.

great platform, easy manageable with vast international gifts catalogue.
great support

It’s quite often that I place orders or send requests to giftmate team and it seems nice to leave a review, hence the great and helpful customer service I get. At my marketing agency we run a lot of loyalty programs and chose giftmate as a gift card based solution to help us out with the incentives part of loyalty programs in question. All running smoothly and we don’t see a need to look for something else. Can recommend.

Have been successfully working with giftmate for quite some time now therefore it feels like the high time to share our experience.
We manage a complex loyalty program for our customers by ourselves though we needed a partner in reward supply. giftmate was just the right fit since their marketplace giftmall has many beloved brands that our customers appreciate receiving as their gifts and rewards for purchases or certain actions. giftmate’s team usually reacts and operates quickly and professionally so we haven’t experienced any issues so far.

It was fast, nice and easy to use. What to expect more from gift cards?

My experience is smooth and customer oriented.
I want to mention that [sensitive content hidden] is a high professional and I love working with her. I believe [sensitive content hidden] does a really good job and the way she communicates makes me wanna come back and continue our cooperation.

great solution with convenient multi-card, vast verity of brand-partners and fast support. recommended

I don’t know who thought about it but it’s an amazing thing that you can give a person one universal gift card and then they can exchange it for a brand gift card of their choice. I was happy to get to know about Giftmate and their marketplace Giftmall. First, I received a universal gift card at work. Now I sometimes give such cards to my friends as well.