Carketa Reviews

Our favorite feature of Carketa is the reconditioning tool tracking ability - the abilty to see where any of our dealership's vehicles are at any one particular time in the recon process.

Somtimes Carketa is diffcult to use, functionality-wise. It provides a lot of information, and sometimes too much. We do not use all of the features.

Beats using pen/pad/word of mouth to keep track of vehicles and their needs.

*More complicated to get to information pertinent to parts ordering and repair (submodel/awd or fwd/ engine size and model/ect...)
*Comment section all funky. When I have been notified of a comment it takes me to a page with all the comments for everything on it without even telling which vehicle were talking about. I have to click again and go to another page to find all the info im looking for.

CarKeta has allowed us to spend more time selling and less time chasing cars around. It has significantly improved the overall organization of our business. The digital condition reports also gives consumers the transparency and trust they have been looking for “the missing piece to digital retail”.

The organization of their products could be a little better but I think they are releasing a full product menu this month.

As an independent dealer with multiple locations, the new location filter on Carketa is a great asset for us! Before this feature was implemented, it was more time consuming for our store managers to see where their vehicles were in the recon process. Now our managers can easily identify where their vehicles are without the clutter of the vehicles from other locations. Another benefit for us is being able to compare metrics between stores which was not possible before. This allows us to properly optimize inventory flow and identify inefficiencies for each store.

I have no complaints, everything from the software to customer service has been excellent!

I love customer service and the way they help us improve our work. I also love that it still hasn't become slow, I thought it was going to work fast 1-2 months but it's still working very fast

What I least liked about Carketa is that we didn't have reports for 1-2 months, now the excellent customer service I solve it and we have our daily reports

The staff is the best! They are always listening and improving the software.

I didn't have it ten years ago. It would have helped us make more money

Now it's simple. You get the keys, you get the Carketa sticker on there and you get the car put into the recon process.

The only inconvenience I've ran into is the necessity to have to email reps to get more stickers, is there a auto-delivery system?

Recon/Workflow keeps our team in the same page.

Slow and kicked completed work back out from archive.

Smooth sailing onboarding. Helped us ship a car right away that saved 700$ so it basically paid for itself day one.

Talked about implementing a easier tagging option for ordering parts to notify direct contact on approval in recon

Hands down the easiest software I’ve used to keep track of a vehicle through the entire process from start to finish!

Honestly there’s really nothing to complain about!

The valuation software being the money it saves me

My employees not using to full extent that it can be

I really like how easy it is to use and how seamless it was to learn

Don't really have any to talk about its great!