Circle Reviews

When I say Circle is "Facebook-like" I mean it as a compliment. I believe a lot of modern social community solutions like Discord, Slack, or member platforms like Patreon don't have the proper feel of being a "destination" or home for a community. Circle has this, and has features for just about every type of community interaction you would like to create.

The subscription is on the high side compared to member platforms like Patreon and Supercast (and especially Discord), but I hope this sets a high bar for their feature delivery and customer service.

Circle has EXCELLENT support and a community to help you really develop your community and strategy to help your members. The platform is always innovating and releasing new features and listening to what people would like. Their customer support will even follow up on requests you made months ago just with suggestions when those ideas are implemented. Plus ongoing weekly training and office hours have helped so much as we worked out how our membership would look.

There is a LOT to go into building a community, and Circle appreciates that and is there to help. We would have liked to have launched our community faster but they are doing everything I feel they can to support us through this process and to truly do it right!

Circle was very easy to onboard and integrate. The company is very involved in their own community, and seemed to be extremely engaged with user feedback and activating on it. We've been live for 7 months now and many of the features I was disappointed weren't available have already been pushed live, with more on their roadmap coming in the next several months.

Out of the box, it's very easy to use but only comes with one template making all Circle communities look very homogenous and restricted in customizations. The analytics dashboard is sorely lack and needs a complete overhaul. Very little access to editing user profiles on the backend. Not great for content organization with lack of content tags or a knowledgebase template to organize FAQs or content libraries.

Circle is intuitive, the customer support is fantastic, and they walk their talk creating an incredible community of Circle users!

So far, I haven't found anything I've disliked. Any help I've needed has been addressed with Circle support and in a friendly and timely manner, too!

The Circle team, customer support, layout and support material is AMAZING! Mostly I love the Circle team members and how they engage with us! I feel so supported and celebrated! I can't wait to see how far this platform goes! I am a big big fan of Circle!

Maybe just the newness of this platform for users, but I think everyone will get onboard soon enough. And not being able to see other Communities inside a directory or list inside Circle.

It’s refreshing to have a space in which we can build engaging communities while we actively live into the purpose of adding value to those we connect with and serve. That there isn’t the toxic environment found on other platforms makes it a joy to be here. We look forward to all the ways we’ll be able to do our work as Circle continues to grow in the tools offered to community builders/curators.

I personally need to spend more time on the platform as we grow - and don’t yet have a least liked thing about it.

The ease of use, features to run and scale my business, sales process, support, and customization.

This is the best platform and had pretty much everything on my list AND for such an affordable price! Their staff are great and the product is quality compared to what else is out there. I would love phone support but other than that it's great and they continue to add features I need. Their roadmap and pipeline for new features already has whatever I would have considered "missing" on my wish list.

I love the navigation and ease of use, it's beautiful and very user friendly

Updates which mean I lose features or have to update whole group spaces due to the the styling updates. Also there are glitches which means sometimes I see things that are incorrect or inaccurate which causes confusion and frustation

I love how beautiful the UI is for the this software. The UX is also intuitive and constantly be improved upon every year.

I feel like they could work on have direct integrations with other software rather than having to use third-party glue platforms like Zapier or Make.

The software is very simple and easy to use and easy to setup the different functionality in the platform

I have no issue with Circle software this far, the creators did a great job building the platform

The features and how all kinds of content can be published & organized are incredible. Incredible product/community building tool with all the best of other social sites without the data-mining, lack of control over who sees what & when and all the other “BS.” Circle is the cream of the crop!

So far, nothing. Very grateful that the app is now on Android and look forward to when more of the features—for the product builders & community managers are available on pads!

Love the clean look and feel of the product.

Real time chat is a bit bulky and missing a few valuable features.