LoyaltyXpert

4.3 (3)
Customer Loyalty Platform

Overall rating

4.3 /5
(3)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support Software
4.7/5

100%
recommended this app
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3 Reviews

Venkatesh Naik
Overall rating
  • Industry: Construction
  • Company size: 1,001-5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Carpenter Loyalty app

Reviewed on 12/14/2022

Very professional approach towards problem

Pros

The QR code scanner and redemption catalogue uniquely created for our use has been outstanding.

Cons

Everything is good, no cons soo far. Will have to wait and see the process

Response from LoyaltyXpert

Thank you for choosing our platform and for being a valued client. We look forward to continuing to provide you with exceptional service in the future.

krushna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to Implement

Reviewed on 12/19/2022

Its been more than 2 year and we are happy to grow end user base through this app to create consumer pull for a brand.

Pros

Its Simple SAAS base platform and end user / technician can easily use this without any difficulty

Cons

Client features takes time to implement, since its SAAS base common for all.

Response from LoyaltyXpert

Thank you for your feedback regarding the time it takes to implement client features on our platform. We understand that as a SAAS-based solution, it is important to ensure that any changes or additions are made with the best interest of all our clients in mind and are stable and bug-free.

We apologize for any inconvenience and hope you will give us the opportunity to demonstrate our ability to provide fast and efficient custom solutions.

Meghna
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Over All It has helped us set up a program that can be easily used by our channel partners.

Reviewed on 12/26/2022

Over All It has helped us set up a program that can be easily used by our channel partners. And the platform can be easily accessed by our technicians as it's a simple SaaS-based platform.

Pros

The interface is easy to understand for the channel partners and the end users can easily use it without any trouble.

Cons

Synchronization of data takes a long time and so it becomes very time-consuming. Other than that it is a great platform for providing loyalty to your channel partners.

Response from LoyaltyXpert

We appreciate your valuable feedback regarding the synchronization of data on our platform. We sincerely apologize for any inconvenience this may have caused and assure you that we are fully committed to addressing this issue as our top priority. We understand the importance of timely and efficient data synchronization, and we are actively working on improving this feature to ensure a better user experience for our valued customers.

Thank you for choosing our platform for providing loyalty to your channel partners. We will work tirelessly to keep earning your trust and loyalty.