---
description: Detailed reviews on Gigwell based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Gigwell with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Gigwell Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [Gigwell](/software/2060090/gigwell)

# Gigwell

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> Gigwell is a cloud-based booking management software, designed to help marketing, event management, media production, artist management, and other entertainment sectors, streamline reservations, payment processing, sales tracking, and more. It helps event managers track booking status, view upcoming events, access agent details, and manage artists’ profiles from a centralized platform.
> 
> Verdict: Rated **4.5/5** by 98 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 98 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gigwell
- **Founded**: 2013

## Commercial Context

- **Starting Price**: US$33.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Pricing ranges between $33-$399 per month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Billing Portal
- Booking Management
- Confirmations/Reminders
- Contact Database
- Contact Management Software
- Credit Card Processing
- Customizable Branding
- Customizable Invoices
- Customizable Reports
- Customizable Templates
- Document Management Software
- Electronic Payments
- Email Management Software
- Event Calendar
- Event Management Software
- Event Scheduling
- Event Ticketing

## Integrations (9 total)

- Apple Pay
- Dropbox Sign
- Facebook Business Suite
- GCalToolkit
- Genius Sheets
- Google Calendar
- Google Maps
- PayPal
- Stripe

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Billing and Invoicing Software](https://www.getapp.ca/directory/240/billing-invoicing/software)

## Related Categories

- [Billing and Invoicing Software](https://www.getapp.ca/directory/240/billing-invoicing/software)
- [Event Booking Software](https://www.getapp.ca/directory/1107/event-booking/software)

## Alternatives

1. [Ticket Tailor](https://www.getapp.ca/software/111155/ticket-tailor) — 4.9/5 (595 reviews)
2. [Perfect Venue](https://www.getapp.ca/software/2061127/perfect-venue) — 4.8/5 (78 reviews)
3. [SignUpGenius](https://www.getapp.ca/software/105637/signupgenius) — 4.6/5 (1987 reviews)
4. [Wix](https://www.getapp.ca/software/90955/wix) — 4.4/5 (10708 reviews)
5. [Fienta](https://www.getapp.ca/software/114100/fienta) — 4.8/5 (184 reviews)

## Reviews

### "GigWell" — 4.0/5

> **M. Blaise** | *August 3, 2018* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: I love the functions and capability of this software. The staff at Gigwell are 2nd to None. They are extremely helpful and very open to assisting anytime.
> 
> **Cons**: I don't have any complaints at all so far ... Its been great\!
> 
> This is very useful software platform for Agents and Bands. It has tons of capabilities that streamline the booking process and helps me work more efficiently.

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### "Sole Proprietor Agency User" — 5.0/5

> **Karen** | *December 28, 2022* | Performing Arts | Recommendation rating: 8.0/10
> 
> **Pros**: Gigwell has stood out from the beginning for its support. Love the staff\! I get responses immediately if something is not working, and they pay attention to my requests for improvements to the product, if it's viable to implement.
> 
> **Cons**: Noted above -- would prefer a few more "Roles" feature (Community Engagement, Executive Director). would prefer a date-delineated notepad that augments the Notes feature in Contact files.On itineraries, would like to see "Activities" separated out from "Ground Transportation". My artists often do school visits, or other community engagement, and it muddies the Itinerary to have that grouped with car rentals, etc.
> 
> Excellent. Staff is terrific in responding to issues and fielding questions. System is easy to use. My issues noted above that would help me streamline for my business.

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### "Review of Gigwell" — 3.0/5

> **Joe** | *January 5, 2023* | Music | Recommendation rating: 5.0/10
> 
> **Pros**: The flow of contract creation, editing, and sending is very intuitive.  If the deal is straightforward I could have a contract put through in 2-3 minutes.  I also like the variance of features offered and mostly in on place (though I think having the three different buckets is rather obtuse); I only lament I don't have the time enough to use them more.
> 
> **Cons**: As mentioned above, when the deals are exceptionally straightforward there aren't significant issues (aside from payments taking a while to clear).  The issues start when the deals get more complicated and then the process becomes quite trying.

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### "Gigwell: the Solution for Booking Agencies" — 4.0/5

> **Madison** | *December 23, 2022* | Music | Recommendation rating: 7.0/10
> 
> **Pros**: Gigwell is definitely the right place to go if you are a company that represents touring talent of any kind and in need of a streamlined resource to manage/organize all of your contracts, connect calendars with artists, and more. I like that it was built for businesses like ours, and for the most part, is comprehensive in terms of functionality for us to execute and organize our work between clients and talent.
> 
> **Cons**: There is a big learning curve in training on this software partly due to updates being regularly made (which is a positive, but it's not always clear what updates were made and how they will impact your immediate use of the platform). Also, the payment processing aspect is a huge challenge for us. We transitioned to Gigwell in order to streamline as much of our business operations as possible, including directing clients to make payments there, however Gigwell charges percentage based fees on TOP of the processing fees, that go straight to them and are incurred by your clients. We have a bit of a moral issue with that as it feels like our clients are paying more in order for us to have them use the software, so oftentimes our clients will pay another way to avoid the excessive fees.

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### "Amazing capabilities,  needs some work on primary function" — 4.0/5

> **Maryl** | *December 16, 2017* | Performing Arts | Recommendation rating: 6.0/10
> 
> **Pros**: I love that I can pull all of my data in one report. I love that I can easily see a calendar with all of our upcoming engagements and share this with our artists and our embed it in our website.
> 
> **Cons**: A MAJOR setback for us in using Gigwell fully is the inability to make changes to a contract that has gone to a venue, without the ability to negotiate points on the contract through the system, we are unable to contract through the system and do this completely outside of the system. This is HUGE and a primary part of the venue/artist/agent contracting process. Because we are lacking this step our engagements are never registered in the correct status which confuses the artist and has lost our staff in relying on Gigwell as the correct source of information on contract status. I can not stress how important it is for us to have a way to communicate with presenter directly in Gigwell regarding contract changes. &#10;While I love the export feature and use it about 10 times a day, I really wish I could customize which columns I to pull, it would save so much editing on the excel document. I also wish we were able to add more contacts on a booking so it was easy for the whole team to know every personnel we are working from programming, technical, education, marketing, to security. Currently our team is using too many work arounds to bypass these issues and I fear it will cause the company to look for another platform to better suit our needs.
> 
> This is a robust software that is perfect for any growing agency, it will streamline many areas for a growing company and will allow you to offer clean reports and numbers at a glance as to where you are with bookings and what last year/month/etc. looked like. I feel like as an active user and decision maker on systems in our company and industry, I would like it if I felt more "in the know" on how to best use the new roll outs, features, etc. I follow your videos and find you guys SO responsive and helpful, but I would love to have a group of other industry professionals that are using Gigwell to have a forum to discuss issues, how we are using it etc.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2060090/gigwell)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-management-software/a/gigwell/> |
| en-AE | <https://www.getapp.ae/software/2060090/gigwell> |
| en-AU | <https://www.getapp.com.au/software/2060090/gigwell> |
| en-CA | <https://www.getapp.ca/software/2060090/gigwell> |
| en-GB | <https://www.getapp.co.uk/software/2060090/gigwell> |
| en-IE | <https://www.getapp.ie/software/2060090/gigwell> |
| en-NZ | <https://www.getapp.co.nz/software/2060090/gigwell> |
| en-SG | <https://www.getapp.sg/software/2060090/gigwell> |
| en-ZA | <https://www.getapp.za.com/software/2060090/gigwell> |

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