Ventus Reviews

Overall a great experience. I stared my position with no petroleum experience and sat with our estimating team for 3 months to learn the industry, using Ventus from day one. After a couple weeks I was fluent enough to build my own quotes or create PO's for our team. This software was easy to learn and makes it easy to learn, and it's very intuitive in the sales process.

I would like to know more about Ventus. The demo was detailed, and it was cool to see the updated version of GUI.

The people are great. Not always very good at getting back with you. Feel like a small fish and not as important in comparison to other companies that use the software so we sometime get bumped.

We have had the software for 10 years and it has worked out great for us.

We were lacking in the inventory/bar coding processes and are slowly becoming better at using this feature. It made Physical Count a lot faster. I know we will see better tracking between warehouses once everyone gets it under control.

Also, the ability to transfer estimates to a job or service ticket will change things for us and make us more efficient.

Ventus provides a comprehensive solution for managing various aspects of our business, including construction, service, billing, accounting, and mobile technician management. It allows for seamless integration across different business functions, making it easy to keep track of projects, financials, and field operations in one place. The mobile app for technicians ensures real-time updates and communication, enhancing efficiency and reducing response times. While the software is robust and offers a wide range of features, there might be a learning curve initially, especially for users unfamiliar with all-in-one platforms. Overall, it significantly streamlines processes, improves data accuracy, and enhances collaboration across teams, making it an invaluable tool for businesses in the service and construction industry.

I have been using Ventus since 2011. It has transformed our ability to become more efficient and profitable in Job Costing, Service, and Inventory. Also allows for security in who can do or see certain modules. We set up bar coding and mobile data with this software. It is great and highly effective!

We have had our Ventus software for 6 years now. It has worked well for us and we have enjoyed the updates and great customer service. Over the years we have been able to transition from paper job tickets to mobile tickets for our techs and now are integrating time cards. It truly is an all in one system.

Ventus is helping us find ways to keep our costs lower and we have not implemented all of the capabilities yet. It does take awhile to learn the functions. However, the software makes more sense if you understand how it functions!

We have been able to drastically reduce the time for our inventory with the barcoding solution. We have gone from 2 weeks of a 8 person team to 2 days with a 3 person team. We are getting accurate counts, transfers and costing. It has eliminated duplicate item files for the same product (you can use cross reference to link multiple skus to the same item).

The job costing has allowed us to run more efficiently and know when we are going to do way better (or way worse) on an estimate.

The service reports help us understand which technicians are profitable and which need help.

They are always improving and coming out with new features and add-on's to help with processing.

We make it a point to attend the annual user conference. At the conference we are able to meet and talk with other users, as well as VMS staff. We can voice concerns or problems we have and also are encouraged to suggest new ideas or features we would like to see added to the software. We always come back from the conference with new information and ideas for improving our workflow.
Above everything else, we value the Vertical Market Support staff. All software has issues and the client portal allows us to log issues and check the progress. The staff is courteous, helpful, and knowledgeable.

Our company has been using VMS software to run our business for 17 years and rely on their software as the heart of our back-office. Their software is a great asset for us and I honestly don't know what we would do without it. The software does all of the tracking and number crunching our business needs from taking an initial service call all the way through accounting for the payments from our customers , it is constantly evolving so you are not stuck on an antiquated platform after a few years. Their support team is excellent and is quick to remedy any issues be they user caused errors, or the occasional software issue. I have evaluated several other software packages over the last few years and have seen nothing better on the market for the needs of our business. In a market with out many guarantees, I feel like they always deliver and more importantly they want to help us benefit from their product, not just sell it to us and then walk away.

Enjoy working with VMS. They seem to be able to fix most problems in a timely manner and willing to listen to ideas and new problems when they arise.

We have used Ventus products for over 20 years with predominantly great success. The software can do everything we need to run our business and is a great tool to do so.

Through the years we have grown along with VMS in our needs and usage of our software. Had the need 3 years ago to research new software after having been on the VMS (GUI) product over 20 years. After much talk, many demos and group conversations, we stayed with VMS and went with the VENTUS product and have not regretted the decision. The software is great and the people are even better!

If you are considering purchasing Ventus for your company - the first thing I would recommend you to consider is that implementing ANY new software will be a headache. Not everyone learns at the same rate and everyone hates change. When we first started, [SENSITIVE CONTENT HIDDEN] told me very clearly to plan on a year to get all of the bugs (both software and personnel based) ironed out. He was right. We have actually gotten most of the rough waters behind us in six months. The customer support system is exceptional. We are a petroleum based company and because of the specialized nature of our business Ventus has made MANY customizations. While no software will be able to do everything your company needs, I feel like Ventus bends over backward to get you the information you need for your business.

It's a great software for any HVAC contractor looking to have every platform under "one roof".

Ventus is very accommodating to our needs and offers current and updated programming working efficiently and quickly to fix or update customer needs.

I have had a good experience with VMS. If I have a question about how something works they will show you how to use their program so it works for you.

We are in the process of making things more automated and less labor intensive through use of mobile data portion of this software. Looking forward to discovering more efficiencies we were unaware of previously.

We did a lot of research before we purchased this software in 1996. We have been using it since
then and have had no real problems with the software. The customer support is awesome and
they are quick to respond. They have expanded the capabilities of the software, we have not kept up with all the enhancements. The support has been a 9 out of 10 even though I realize we are a very small company and do not use the software to the extent, they are still supportive and do not make us feel unimportant. I do admit there are a few items that I have sent to them that are still not resolved, but it is not a game changer and the software still works great without the issues being resolved.

We have been with VMS since the text-based user interface days. Teams are wonderful. It is great to visit with them every year and to know there is a friend on the other end of the support line when we need it.

Ventus software has helped us to handle all of property, consulting, and training aspects easily in one program.

Overall the Ventus software is an important part of our business operations. The mobile dispatch for field techs has allowed us generate service invoices at the time of service and improve service cash flow.