SumUp Reviews

no monthly fee, just a ver small percentage of income which is taken before it goes into account. cheaper than any band or world pay option for small companies. machine is also portable and stylish

nothing. does exactly what I need. wouldn't change anything

- Very simple to use, other programs should follow their example as for UI / design
- Relatively competitive prices
- One of the very few apps available for the Spanish market/taxation

- No Stripe integration
- Very primitive and problematic Paypal integration
- WooCommerce integration is through IEX Debitoor integration (external, not free)
- Really messed up data export (all in Spanish, btw) and importing your data into a new program might turn out difficult not relying on third party professionals.

The user interface is very simple.
I write all my offers and bills exclusively with debitoor. I have my finances totally under control and can easily digitally review all my expenses.
The app runs seamlessly (android). I honestly do most of my work on my phone while I'm on the go, thanks to debitoor.
The customer service is quick to reply and friendly.

I don't have anything negative to report.

It’s easy to input sales, and also create payment links if you are having an issue with the card machine.
The variety of features such as gift vouchers and online shop are great.

There is no user guide to let you know how the gift cards work, and it’s a bit fiddly.

Ease of use when it works. simple pricing structure.
Nice interface and like the ability to create shop items and groups.

Reporting in web interface is very limited. Sales and revenue reports need to be customisable. Items defined in the shop need to be reporting on as configured in their groups. Otherwise what is the point of having groups in the POS software/
Would be good if there was a web version that can integrate with online payment systems so that I only need to preocess reports from 1 system rather than 2
Blue tooth connecting is very flakey. Especially when pairing with another device. We have had lots of issues getting blue tooth connection to work and stay working.

It's simple to take customer card payment wherever you are. You just need the handheld device

Sometimes it can be difficult to reach customer support and the chatbot is useless.

The perfect Integration in other tools and bank accounts like Elster and Kontist.

The Customer Support has not a good knowledge base about their tool, when I had questions I had to help me by myself.

It's easy, it's fast and contains many functionalities that easy my working day

Once you selected the way to pay your taxes, you cannot reverse it but have to create a new account

Most complete accounting tool on the market for freelancers and very good Interface.
Good invoicing funtionality & great app

If you do the yearly tax declaration on your own, I sometimes find it hard to transfer the data. I miss something like an "Anlagenverzeichnis" on a yearly basis

I love how I can easily invoice, track my payments, record expenses, report VAT etc.

Unfortunately after shifting from external support of bank accounts to internal it started to work poorly, with many important options dropped completed, like support of Amazon cards.

A great app with a great product. Stylish design and intuitive app. In was nervous about how much talking card payments would cost me but the fees are so reasonable I can't fault the product

The only issue I have found with the software that in would think of as a con is if you start a transaction and the customer asks to add a tip you can't cancel the transaction you have to wait till it times out.

You can write a new invoice for a new customer in a few minutes !

You can do the complete accounting with his software, but I still use an easy excel-chart for this.

The battery in the card reader lasts FOR AGES. The software is really easy to use and the ability to text or email receipts is good. The best bit is that it pays out the next day.

To be honest the only issue I’ve had it sometimes it is slow to connect to the cars scanner but other then that it’s great.

- Easy to use
- Automatic bank transactions reconciliation
- Comprehensive features for day-to-day accounting
- Very fast customer support replies
- An easy to use API

It would be nice to have a roadmap of the planned features / be able to suggest new features in an easy way.

the helpfull people and the product category

that I not can change the number of the bill later

The app design is simple and clean, and very user friendly. It didn't take me long to get our payment system up and running with SumUp.

I haven't found anything wrong with this software as I have had lots of support and good outcomes.

So easy to use, generates professional receipts for customer

What's not to like? Maybe Sum-Up could come up with a waterproof cover

The slick integration between EPOS and card payments, stock control, goodeats and reporting. The customisation options and intuitive interface are a lot slicker than other systems we've used.

We've found that some of the custom payment and cheque options including custom service charge amounts is slightly clunkier than other systems we've used.