QAD Redzone Reviews

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254 Reviews

- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Increasing the associates' engagement and communication for 1000+ associates!
Reviewed on 2022-05-24
We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks...
We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks to Redzone, it is much easier to communicate major/minor news/issues across the factory. It also gives voices to the operators to notify issues and also take actions real time to resolve it!
Pros
I like how easy it is to understand/relate issues that is happening on the shopfloor. This helps to provide voices to associates to be able to take actions real time. It is also very to see who is winning and losing at any given time where people work harder to get recognition by winning.
Cons
Initial set up of getting infrastructure was little bit challenging with the long lead time of the TVs and iPads and installations.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
QAD Redzone Review by Ampro Industries
Reviewed on 2024-09-05
Pros
From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, [sensitive content hidden], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition!
Cons
I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Maximize efficiency
Reviewed on 2020-02-23
Productivity is the only problem we use redzone for its it works great shows trends and real time...
Productivity is the only problem we use redzone for its it works great shows trends and real time data information on production numbers.
Pros
Redzone is a great way to promote competition among employees we constantly are trying to beat each hour and the previous shift the real time productivity tracking shows us how we are doing allowing me to figure out when and where we can improve
Cons
It has some glitches. In all fairness it could be the sensors not the program. But it can be a pain to get back online when it does stop working.
Response from QAD
Mark,
Thank you for your generous rating. We would love to hear how we might increase your Likelihood to Recommend. I would suggest speaking with your Community Coach.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Value of using Redzone.
Reviewed on 2024-06-04
Overall experience has been really good, the support we have received from [sensitive content...
Overall experience has been really good, the support we have received from [sensitive content hidden] has been outstanding! I think Redzone is a great tool and a positive move forward for our team.
Pros
Redzone has provided us with a tool to help our front-line workers have a voice to communicate with their team. The use of Redzone has brought supporting departments together with our production team to work as one unit to solve problems and improve processes. Not only does Redzone provide a ton of useful data, but it has also provided a cultural shift and created a more positive, engaged environment.
Cons
We found that the install of Redzone was a little worrisome for our front-line workers. Before installing, some felt like it was a tracking tool for management to track employees, with a lot of meetings to discuss what we want to use the tool for (to give a voice to the workers and help them) the team really bought into it and became more positive. i would say that this is very important and that management at ALL levels should be engaged and supportive.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Redzone implementation review for Fresh CVenture Foods
Reviewed on 2024-09-30
Our implementor from Redzone did an amazing job and overcame language barriers. She also really...
Our implementor from Redzone did an amazing job and overcame language barriers. She also really understood our processes which made everything go well. Thank you [sensitive content hidden]!
Pros
It is a great communication tool. I use the "Translate with Google" feature quite a bit.
Cons
I think we are a difficult area/location to get to and service. There were issues with scheduling in the beginning but it worked out fine.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Redzone gets an A+++
Reviewed on 2024-10-17
Our experience has been amazing. Everyone from sales to coaching has been nothing short of creating...
Our experience has been amazing. Everyone from sales to coaching has been nothing short of creating an experience for us. Not just a job to them.
Pros
Saco Foods prides ourselves in the programs we've implemented over the years to help employees feel engated, food safety, food quality and overall systems. My position involves Supplier Approval Programs so I have toured many facilities, and starting seeing Redzone pop up. I was intrigued. In further research I felt it was a great program to implement. We had no idea how great it would be. One of the most meaningful benfits of Redzone is the operator engagement. Putting all savings aside (and we have seen a 54% increase in OEE), our employees feel a part of the program and the company. They take ownership in themselves and in the company. People care and want you to know that, and they want to feel they're a productive part of the process. We cannot say enough good things about Redzone.
Cons
I have literally sat here and thought about how to answer this for 10 minutes. I come up with absolutely nothing. There have been no downsides from our experience!
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Redzone is Great for the Quality systems coordinator
Reviewed on 2024-10-08
when i communicate with the shop floor staff, i find the translation function very useful because...
when i communicate with the shop floor staff, i find the translation function very useful because not everyone understands english and the app can help me translate in to thai language.
i like the action management interface i can see and catch up with all my daily task
Pros
i enjoy using redzone and i find it very easy and quick to do my daily inspection task. Redzone also makes very easy for me to connect within my department, we can share pictures and videos and messages and all work related messages.
Cons
Sometime i think is confusing to understand all the functions within the app. sometime when internet is not stable it affects my job.
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Improve Plant Efficiency with Redzone
Reviewed on 2024-05-30
Pros
Provide a better visualization of data tracking which can be use to help reduce product count loss in the future. This app improve the communication between shifts allowing everyone's voices are heard, from operators to maintenance and quality assurance. Shout out for coach [sensitive content hidden] for her superb guidedance and being impressively patient with our operators. The coach helps them become more eager to learn more about Redzone.
Cons
Not entirely a dislike about Redzone but some of our operators have no knowledge using new technology so they have difficulty learning the new software language. With the new compliance system coming in place, the operators also doing both paper batch record and EBR at the same time so it's creating more work for them, but hopefully this issue will end soon after we fully implement paperless system.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Paperless journey for the Engineering administrator
Reviewed on 2024-10-09
Before Redzone, I used to spend a lot of time manually inputting data from sheets of paper into our...
Before Redzone, I used to spend a lot of time manually inputting data from sheets of paper into our Excel files. This was a very administrative and time-consuming task. Now, all the necessary checks are being filled and submitted via Redzone. I have full visibility of the paperwork, including when it was completed and the pass/fail status of the checks. I can better use my time on other tasks. Redzone has also helped me save time on managing work orders much more efficiently.
Pros
We are now paperless because of Redzone. I find the admin app very easy to use, and I can manage all my settings. Changes can be applied quickly, and I can also see the log of changes that I have made.
Cons
Redzone is not available on PC and i can only use ipad to access the main app.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Redzone Productivity and Compliance
Reviewed on 2024-06-11
Great program with a lot of room to grow. Great team and amazing coaches who take their time to...
Great program with a lot of room to grow. Great team and amazing coaches who take their time to understand your processes to make sure they are adding value to your team.
Pros
The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state.
Cons
Some of the templates and triggers provided were less than ideal. It would be nice to see product filters available for shift triggers within the compliance module.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The most helpful tool for production.
Reviewed on 2024-03-04
Overall, this has turned out to be an amazing benefit for our production needs. We have had some...
Overall, this has turned out to be an amazing benefit for our production needs. We have had some amazing coaches teach us through the process. The coaches work one on one and in group settings to help everyone gain a comfort level using the applications.
Pros
This is very user friendly. Anyone of any job title can use easily. I appreciate the real time data I get now rather than having to wait until the next day. This allows us to be proactive now rather than reactive.
Cons
There are some functions that need some updating. Some examples.
After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve.
When trying to contact support through the app the response is slow.
Some of the set up in the modules took a lot more work than originally understood.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
3rd Party Audits Made Easy
Reviewed on 2024-05-30
Pros
Redzone makes 3rd party audits easy. All of the documents generated are searchable is a number of ways depending on what your auditor is looking for. In the past we have have spent an hour or so gathering documents now with Redzone this process takes minutes.
Cons
There is some heavy lifting that needs to be done up front, however once that is done there is very minimal upkeep.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Redzone Unlocking Our Potential
Reviewed on 2024-10-29
This has been a great experience. [sensitive content hidden] Has made this transition AMAZING.
This has been a great experience. [sensitive content hidden] Has made this transition AMAZING.
Pros
Redzone is an effective manufacturing software solution that streamlines production processes and enhances efficiency. Its key features include robust production planning, and comprehensive quality control tools. The user-friendly interface makes it accessible for all staff levels, while strong reporting capabilities provide valuable insights for decision-making.
Cons
While Redzone offers a wide range of features and functionality, its complexity can be a bit overwhelming for new users.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Redzone is a great system and it's better than the old one
Reviewed on 2024-05-15
the data has enabled us to understand where the problem of our line is, it helped to improve our...
the data has enabled us to understand where the problem of our line is, it helped to improve our line performance.
the front line team get very engaged and when they see their line is doing well, they get instant feedback from the management team and they enjoy the comments being shown on Tv and ipads.
Pros
i like the data catcher function, i am able to drill into the information which helps us to improve our line performance and effiency.
Cons
i understand the basic of the whole system but in i need more time to understand the admin aspect of the system.
it can be a little complicate to understand how each downtime problem and assets are related and we need to set up the system back and forth to suit our needs.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best help ever
Reviewed on 2023-12-14
Wonderful!! Helpful tools, great implementation strategies and ease of communication
Wonderful!! Helpful tools, great implementation strategies and ease of communication
Pros
[sensitive content hidden] was super helpful in all aspects of implementation
Cons
People not using the tool provided until they realize the value in it
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game changer
Reviewed on 2024-05-17
Pros
Redzone is an amazing communication tool bringing all of operations together.
Cons
We are still scratching the surface with Redzone, but I would like for more customization to the core software design for our company needs.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Maintenance supervisor experience with Redzone in Thailand
Reviewed on 2024-10-09
before redozne, production team used to call the engineers to attend a breakdown. we would go into...
before redozne, production team used to call the engineers to attend a breakdown. we would go into any situation without knowing what happened.
Now with Redzone, they can share pictures and videos of the breakdown and we can better prepare our visit and sometime even able to help resolve the problem without attending because of better communication.
Pros
Redzone is very user friendly, i can see all the locations on the operations dashboard.
i like using work order, i can sent work orders to my team members and get updates and we can share pictures and comments without needing to use paper.
Cons
i have not used ipad before and at the start it takes me a while to get used to it. if would be great if this app is available on PC.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
QAD RedZone
Reviewed on 2024-05-02
Pros
Training sessions and user froendly software.
Cons
Change is hard. Implementing changes. More of an employee issue than RZ.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Redzone is the future and all production line should use it
Reviewed on 2024-05-24
Redzone is made it a lot easier to log our line downtime.
Is automatically logging the downtime...
Redzone is made it a lot easier to log our line downtime.
Is automatically logging the downtime duration and all I need to allocate those time downtime into the correct reason codes.
Pros
We can see all our line data on a screen and it allows us to know what's happening on our line, what's causing the downtime.
Cons
At the moment, I don't use the system enough to dislike it.
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Building Momentum
Reviewed on 2024-01-15
Very positive. Better than previous experience with RZ in 2019.
Very positive. Better than previous experience with RZ in 2019.
Pros
I really appreciated the support from the Redzone Coach to help build the critical mass necessary for full adoption by the site team. It is often hard to get the momentum behind these deployment, and our coach was an expert in encouraging participation from resistant employees.
Cons
Only available on IOS. Lack of desktop interface.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Team leader in the food mixing area after 2 months of use
Reviewed on 2024-04-26
we can see live data, before redzone we have no visibiliy on our machine performance, how much...
we can see live data, before redzone we have no visibiliy on our machine performance, how much downtime. now we can easily access all the information as well as past production runs. we can share our machine problems to the correct teams using the @ function.
Pros
Redzone helps us to record downtime, we are a food mixing area, we use the manual locations in redzone to record our machine uptime and downtime. We used to record it on paper but the information doesn't get review quick enough. with redzone, we can see live data for all our locations, we can quickly identify which location is not performing and give support to where is needed.
Cons
manual location requires extra steps in logging data. i wish the system can atomically detect the running status of our machine so we dont' need to manually tell the system.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Redzone making my life easier as production line team leader
Reviewed on 2024-05-23
Redzone is making downtime entery very easy, before we were struggling to remember specifics...
Redzone is making downtime entery very easy, before we were struggling to remember specifics downtime, start and end times and also the reasons.
Redzone has simplified the process, we just needed to select the downtime from the drop-down menu.
Pros
We save time when using Redzone, it's easier to record downtime.
I can sent pictures and videos to my team and problems get resolved quicker using Redzone
I don't need to stay on line I can be elsewhere and still able to monitor my own line performance.
Cons
In our production, there is no line cleaning time, the system expects us to immediately finish production.
We should allow some downtime as line cleaning to be entered before our break.
- Industry: Food Production
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Program
Reviewed on 2024-05-02
Pros
User friendly
Information is clear and easy to understand on the displays
Cons
Haven’t really experienced acon woth Redzone so far.
- Industry: Dairy
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Redzone Compliance has made my job so much easier!
Reviewed on 2023-10-17
We have received points on audits in the past due to missing information on paperwork an now...
We have received points on audits in the past due to missing information on paperwork an now Redzone does not allow for these items to be overlooked. I haven't been through an audit yet but i already see where the improvement will lie in completions and sign offs of documentation.
Pros
I love having all of our quality and production records in one place. It has eliminated tracking down supervisors and ops for missed checks. I also get a lot of calls at home regarding plant issues, having my tablet with Redzone has made it easier to communicate and see what is going on in the plant when I am not on site. The coaching is also great and they are extremely helpful! I will admit when we talked about how much was going to be put into Redzone I was a bit hesitant but with all of our coaching they made it so easy!
Cons
I am an android user and would like to be able to have the app on my phone instead of having to carry a tablet.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Red Zone Post
Reviewed on 2024-05-02
Pros
It seems to be more streamlined than our current model
Cons
Not Custom to plant, would be nice to have access to the coding