QAD Redzone

4.9 (243)
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Create a culture of engagement and collaboration

Overall rating

4.9 /5
(243)
Value for Money
4.7/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support Software
4.8/5

100%
recommended this app
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243 Reviews

Da Inn
Da Inn
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Increasing the associates' engagement and communication for 1000+ associates!

Reviewed on 2022-05-24

We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks...

We had a big issue with communication this factory where it is 24/7 with 1000+ associates. Thanks to Redzone, it is much easier to communicate major/minor news/issues across the factory. It also gives voices to the operators to notify issues and also take actions real time to resolve it!

Pros

I like how easy it is to understand/relate issues that is happening on the shopfloor. This helps to provide voices to associates to be able to take actions real time. It is also very to see who is winning and losing at any given time where people work harder to get recognition by winning.

Cons

Initial set up of getting infrastructure was little bit challenging with the long lead time of the TVs and iPads and installations.

Chuck
Overall rating
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Value of using Redzone.

Reviewed on 2024-06-04

Overall experience has been really good, the support we have received from [sensitive content...

Overall experience has been really good, the support we have received from [sensitive content hidden] has been outstanding! I think Redzone is a great tool and a positive move forward for our team.

Pros

Redzone has provided us with a tool to help our front-line workers have a voice to communicate with their team. The use of Redzone has brought supporting departments together with our production team to work as one unit to solve problems and improve processes. Not only does Redzone provide a ton of useful data, but it has also provided a cultural shift and created a more positive, engaged environment.

Cons

We found that the install of Redzone was a little worrisome for our front-line workers. Before installing, some felt like it was a tracking tool for management to track employees, with a lot of meetings to discuss what we want to use the tool for (to give a voice to the workers and help them) the team really bought into it and became more positive. i would say that this is very important and that management at ALL levels should be engaged and supportive.

Christopher
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Sandridge Review

Reviewed on 2021-02-09

The coaches and the team really care about changing behaviors and culture (particular callouts to...

The coaches and the team really care about changing behaviors and culture (particular callouts to [SENSITIVE CONTENT HIDDEN]) and that is commendable. They are always willing to listen on how they can improve the product. We're generally happy with the product, but would prefer it if the system forced employees to perform the correct function. Our employees will miss CCP checks and the system allows for this. We're working through it, but would like more functionality from the system on this.

Pros

I like the productivity module's focus on visual real-time feedback

Cons

The SPC module is difficult to use effectively and the Compliance module's inability to enforce checks to be completed has been a concern. Also, the Redzone TV's are constantly updating and not working properly. Not sure if this is a Redzone issue, but it's caused us to minimize the use of the TV's.

Response from QAD

Thanks for the review Christopher. I'm sorry that you have some issues, but hopefully the 7 out of 10 ranking reflects that the pros outweigh the cons.

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Redzone is great

Reviewed on 2024-03-27

Pros

Redzone gives us unprecedented insights into our production process and helps us identify trends we can use to increase our productivity and efficiency. The compliance module helps us fulfill our regulatory obligations easily and without paper.

Cons

Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. We had issues with this but it's likely because we haven't done many product conversions similar to this before.

Since Redzone is designed to work with Apple's iOS platform, everything 'just works' between the various supported devices. You can run the programs on computers with M-series processors but it would be really nice if there was a web based option for management users who can't/won't use an iPad.

Zachary
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Enhancing Accountability and Communication in Sanitation Operations with Redzone

Reviewed on 2024-03-05

Pros

Incorporating Redzone into my sanitation team's operations has revolutionized the way I manage accountability and communication within my team. One of the most remarkable aspects of Redzone is its ability to hold team members and management alike accountable for their actions and responsibilities. With its intuitive interface and real-time tracking features, every task and objective is transparent and accessible. This level of transparency fosters a culture of responsibility and ownership among team members, driving them to consistently perform at their best.

I would also like to personally thank [sensitive content hidden]
, our Redzone coach, whose dedication and expertise have been pivotal in integrating Redzone into our daily processes. [sensitive content hidden]
competence and innovative ideas have significantly helped our factory operations. Throughout the integration phase, [sensitive content hidden]
patience and guidance were invaluable, ensuring a smooth transition and instilling confidence among our team. [sensitive content hidden]
insights have boosted continuous improvement. We owe a great deal of our achievements to [sensitive content hidden]
professionalism and support. Thank you, [sensitive content hidden]
, for being an asset and driving force behind our journey towards operational excellence.

Cons

-Navigating the introduction of Redzone to team members unfamiliar with smartphones or tablets presented a considerable challenge. While I recognize that OEE serves as the primary metric within Redzone, I found it crucial to emphasize the significance of sanitation related features. These features have proven invaluable to our team's productivity and efficiency. Despite the initial difficulties in familiarizing everyone with the technology, the benefits of incorporating Redzone into our sanitation processes have been undeniable. Moving forward, I hope to continue highlighting the importance of sanitation related features within the platform.

Melissa
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The most helpful tool for production.

Reviewed on 2024-03-04

Overall, this has turned out to be an amazing benefit for our production needs. We have had some...

Overall, this has turned out to be an amazing benefit for our production needs. We have had some amazing coaches teach us through the process. The coaches work one on one and in group settings to help everyone gain a comfort level using the applications.

Pros

This is very user friendly. Anyone of any job title can use easily. I appreciate the real time data I get now rather than having to wait until the next day. This allows us to be proactive now rather than reactive.

Cons

There are some functions that need some updating. Some examples.
After the approval of any quality check, it will default you back to the beginning of the list rather than move you to the next item to approve.
When trying to contact support through the app the response is slow.
Some of the set up in the modules took a lot more work than originally understood.

An
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Improve Plant Efficiency with Redzone

Reviewed on 2024-05-30

Pros

Provide a better visualization of data tracking which can be use to help reduce product count loss in the future. This app improve the communication between shifts allowing everyone's voices are heard, from operators to maintenance and quality assurance. Shout out for coach [sensitive content hidden] for her superb guidedance and being impressively patient with our operators. The coach helps them become more eager to learn more about Redzone.

Cons

Not entirely a dislike about Redzone but some of our operators have no knowledge using new technology so they have difficulty learning the new software language. With the new compliance system coming in place, the operators also doing both paper batch record and EBR at the same time so it's creating more work for them, but hopefully this issue will end soon after we fully implement paperless system.

Adam
Overall rating
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Redzone Deployment

Reviewed on 2024-06-07

Excellent deployment and support from the on site coaches and having [sensitive content hidden] as...

Excellent deployment and support from the on site coaches and having [sensitive content hidden] as a consistent coach has been great and we have been able to create a great working relationship.

Pros

Ease of use and set up. Easy to implement to operations and coaching support has been fantastic.

Cons

Some features missing or not implemented in the way that we currently work. Redzone take on suggestions but may not act upon them.

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Redzone Productivity and Compliance

Reviewed on 2024-06-11

Great program with a lot of room to grow. Great team and amazing coaches who take their time to...

Great program with a lot of room to grow. Great team and amazing coaches who take their time to understand your processes to make sure they are adding value to your team.

Pros

The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state.

Cons

Some of the templates and triggers provided were less than ideal. It would be nice to see product filters available for shift triggers within the compliance module.

Verified Reviewer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Redzone in Pharma - intuitive and powerful!

Reviewed on 2024-05-15

Very positive. Change is hard at all times, but the intuitiveness of the system and the excellent...

Very positive. Change is hard at all times, but the intuitiveness of the system and the excellent coaching provided have enabled a quick and seamless transition.

Pros

Very accessible and intuitive. All of the workforce have responded positively.

Cons

We are using Power BI for analytics, as the in-house analytics is not configurable enough for our needs yet.

anthony
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Redzone is a great system and it's better than the old one

Reviewed on 2024-05-15

the data has enabled us to understand where the problem of our line is, it helped to improve our...

the data has enabled us to understand where the problem of our line is, it helped to improve our line performance.

the front line team get very engaged and when they see their line is doing well, they get instant feedback from the management team and they enjoy the comments being shown on Tv and ipads.

Pros

i like the data catcher function, i am able to drill into the information which helps us to improve our line performance and effiency.

Cons

i understand the basic of the whole system but in i need more time to understand the admin aspect of the system.

it can be a little complicate to understand how each downtime problem and assets are related and we need to set up the system back and forth to suit our needs.

Nelson
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Redzone review

Reviewed on 2024-05-22

Pros

I like that I'm able to communicate with others in real time and work together to solve issues that are happening on the floor.

Cons

No complaints on redzone as the app is easy to use and very user friendly.

Alfredo
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Effective Communication

Reviewed on 2024-07-25

Pros

The OEE is updated instantly. I get to see all the chats and communication for the whole plant. This has help improve our inefficiencies and focused on our bottlenecks. The engagement is great with employees on the floor taking initiative to create action items.

Cons

The least is when action items are closed you are not able to see all action items closed to review history.

barbara
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Quality take on Redzone compliance

Reviewed on 2024-05-15

now i can see all the paper work that's been done on each production run.

the way the datasheet is...

now i can see all the paper work that's been done on each production run.

the way the datasheet is set up, we can now clearly instruct each operatior what are the next steps if a check is failed.

the photos and videos uploads from the front line has helped to prevent any incidents that can impact the business and it gives a voice to the packing floor. they now have a direct link to the management teams for any improvement ideas.

Pros

i love the visibility of redzone for the whole factory and i really enjoy the communication aspect of Redzone, i now have direct contact with the factory at any time, the level of engagement between department is unseen before.

the compliance module has enable full visibility of what checks are being made, if its fail or pass or missed. we can directly make changes

Cons

there are some limitations when we do compliance module, for example each check must be linked to a production run or we wouldn't be able to sign off.

We can only copy data sheets and we can't copy triggers!

Daniel
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

QAD RedZone

Reviewed on 2024-05-02

Pros

Training sessions and user froendly software.

Cons

Change is hard. Implementing changes. More of an employee issue than RZ.

Noe
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Redzone User and Admin for over 2+ Years

Reviewed on 2023-10-27

Pros

What I like most about Redzone is that it in-powers the front-line workers. I have been involved in 2 Redzone launches, and for both sites, it has made our jobs easier. It helps create a structure for organizations. The culture that Redzone brings to sites about coaching employees and helping them grow professionally is what I most like about Redzone.

Cons

One of the cons that I have experienced with Redzone is minor app bugs that quickly get addressed.

Evan
Overall rating
  • Industry: Food Production
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Redzone

Reviewed on 2024-04-24

Our Redzone coach, [sensitive content hidden], was very helpful and personable. He did a great job...

Our Redzone coach, [sensitive content hidden], was very helpful and personable. He did a great job coaching us to thing outside the box to come up with solutions to opportunities. I enjoyed learning from and getting to know [sensitive content hidden].

Pros

Redzone does a great job of challenging floor supervisors and hourly Team Members to drive results in a positive way.

Cons

Some equipment manufacturers were much more difficult to get network fed information to communicate with Redzone than others.

Sejadbhai
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Redzone is the future and all production line should use it

Reviewed on 2024-05-24

Redzone is made it a lot easier to log our line downtime.

Is automatically logging the downtime...

Redzone is made it a lot easier to log our line downtime.

Is automatically logging the downtime duration and all I need to allocate those time downtime into the correct reason codes.

Pros

We can see all our line data on a screen and it allows us to know what's happening on our line, what's causing the downtime.

Cons

At the moment, I don't use the system enough to dislike it.

Augusto
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great platform, easy to use

Reviewed on 2024-05-01

We are able to have meeting on live date, instead of having to wait for a shift to finish. All...

We are able to have meeting on live date, instead of having to wait for a shift to finish. All meetings we do on the shopfloor are visible, and we can easily see how well they were performed. people are more engaged and coming together more often. Moving away from paper also is a huge benefit. We can easily find information, and we dont have to go to paper arcive and spend time looking for data sheets from specific days/shifts.

Pros

Redzone allows me to easily see dowtime reasons for our lines, review Quality Checks and communicate with frontline operators. It is very user-friendly and it has a great interface.

Cons

Currently all the admin set up has to be done on the iPad. this takes more time and it is more clumsy. it would be better to have a version on browsers.
Review collected by and hosted on G2.com.

James
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Red zone review

Reviewed on 2024-05-02

So far very pleased with using it to keep track of problems that need resolved

So far very pleased with using it to keep track of problems that need resolved

Pros

Ease of use and training with [sensitive content hidden] was on point

Cons

So many things that can be done it’s hard to remember how to get to some options

Aurora
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

On our way to paperless

Reviewed on 2023-12-07

[sensitive content hidden] was very helpful and made sure we were all comfortable learning. He...

[sensitive content hidden] was very helpful and made sure we were all comfortable learning. He always made sure all of our questions were answered.

Pros

Redzone helping us go paperless is going to save us time and help us keep track of what's on the floor real time.

Cons

There’s a lot to learn and I feel more training with [sensitive content hidden] would have helped.

Tipparut
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Real time data tracking and downtime reduction with Redzone!

Reviewed on 2023-11-24

We used to manually record machine downtimes. We then had to manually input them into an Excel file...

We used to manually record machine downtimes. We then had to manually input them into an Excel file to generate daily and weekly downtime reports for our meetings. These were time-consuming tasks, and operators often forgot to input the data, resulting in incorrect data being logged. Redzone helped eliminate all these issues. The actual downtime is tracked by the sensors of the line. When the line stops and starts, the entire downtime is captured, and all we need to do is assign the downtime reason. We can now get more accurate data, and we can generate reports with just one click.

Pros

real time data tracking! we can now see the performance of the whole factory from the ipads. The app is very easy to use and we can also manage new users, products, etc very easily from the admin app. We no longer no need to manually recording downtime and Redzone is saving us more time and allow us to focus on reducing downtime.

Cons

it was confusing when we first set up. we can have assets, asset type and locations problems. it all made sense when we started using the system and this takes some time to get used to and requires some adjustments to fine tune to our needs.

Tennille
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2023-10-20

Pros

Easy to implement and easy to use. The Redzone coaches are amazing. They are very professional and knowledgeable about their product and about manufacturing.

Cons

I cannot think of any cons. Redzone has a great product.

wei
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Redzone spiced up things in the spice factory

Reviewed on 2023-11-22

As we do not allow mobile phones in the factory, Having Redzone has helped communications within...

As we do not allow mobile phones in the factory, Having Redzone has helped communications within our factory significantly, we can now sent photos to describe problems, we can also assign actions to the right people and we can track actions in our daily meetings.

Pros

we no longer need to rely on people writtting downtime data with pen and peper, we can easily see live data and the data centre in Redzone makes very easy to look past production run or shift reports.

Cons

we hope to have voice input in the messaging functions and when we first set up the systems it takes some time to understand how the data is related and we had to make many adjustments

Jesse
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The redzone app is great, quick communication

Reviewed on 2024-05-23

Redzone is helping us greatly with communication.

We have a group chat for all team leaders and...

Redzone is helping us greatly with communication.

We have a group chat for all team leaders and information are managed and shared instantly.

Pros

I like everything about Redzone. I don't need to run around to monitor my lines and I love the communication aspect of Redzone.

I can get to know downtime quickly and if the line is stoped I can immediately react to the problem.

Redzone has made decisions making easier.

Cons

I would to see directly video call. At the moment is limited to pictures and videos.

When internet is down, the system is down.