--- description: Detailed reviews on Missive based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Missive with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Missive Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/330/productivity/software) > [Missive](/software/2057204/missive) # Missive Canonical: https://www.getapp.ca/software/2057204/missive Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2057204/missive?page=2) > Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience. > > Verdict: Rated **4.9/5** by 147 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 147 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Missive - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$18.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: - Free - $14/month - $18/month - $26/month Details: https://missiveapp.com/pricing - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Autoresponders - Brainstorming - Business Process Automation - CRM Software - Calendar Management - Calendar Sync - Canned Responses - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software ## Integrations (20 total) - Aircall - Asana - ChargeDesk - ChatGPT - ClickUp - Close - Daylite for Mac - Dialpad - Dropbox Business - FullContact - Google Drive - HubSpot CRM - Make - Pipedrive - Retool ... and 5 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) ## Related Categories - [Productivity Software](https://www.getapp.ca/directory/330/productivity/software) - [Collaboration Software](https://www.getapp.ca/directory/335/web-collaboration/software) - [Customer Engagement Software](https://www.getapp.ca/directory/650/customer-engagement/software) - [Complaint Management Software](https://www.getapp.ca/directory/841/complaint-management/software) - [Customer Success Software](https://www.getapp.ca/directory/959/customer-success/software) ## Alternatives 1. [LiveAgent](https://www.getapp.ca/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Google Workspace](https://www.getapp.ca/software/90761/google-apps-for-business) — 4.7/5 (17483 reviews) 3. [Microsoft 365](https://www.getapp.ca/software/90725/microsoft-office-365) — 4.6/5 (14035 reviews) 4. [Front](https://www.getapp.ca/software/102177/front) — 4.5/5 (286 reviews) 5. [Hiver](https://www.getapp.ca/software/20502/hiver) — 4.7/5 (146 reviews) ## Reviews ### "One software to rule them all" — 5.0/5 > **Phil** | *March 10, 2021* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: The team inbox feature is simply incredible. It allows our team to chat between responses to our customers or suppliers to make sure we say the correct things and that we have all the information needed before sending those emails. It’s much better than Zendesk for the workflow and the fact that Missive doesn’t break all the time (like it happened to us on Zendesk back then, before we switched). As a small business, Missive allows us to centralize all our “external communication” (Customer service, BizDev, Media/Press contacts) into one software, instead of scattering our team between a help desk, a CRM, and some other tools and software to make it all work. We have different e-commerce websites, so we can actually have all our projects and different emails on the same software for a single price. > > **Cons**: Since this isn’t a help desk, there are no “ticket numbers”, where everything has a clear number attached to it (Customer request ticket \#1001, \#1002, etc.). But that’s understandable because Missive isn’t built only for being a help desk. What I also like the least about Missive is the lack of hierarchical structure implemented in the pre-built responses our team created. It’s already great (the search tool for searching through your quick responses is already great, but the lack of visual structure can be hard for beginner employees when you have 50+ quick responses for every possible situation when dealing with customer service. This is something that I miss from Zendesk, when we could separate our quick responses (aka macros) into different folders/categories > > Thanks to Missive, we’ve been able to use only 2 softwares for all our communications. Internal communication (team members interacting with each others) is done through Basecamp, and external communication (team members interacting with customers, suppliers, media, bizdev, etc.) is done through Missive. This really helps to keep our focus at the right place in the correct software. Disclaimer: We still have to use other softwares to send our newsletter, for example, but that wasn’t the point in my review. ----- ### "An Essential Tool for Managing Our Firm’s Inbox" — 5.0/5 > **Arif** | *November 12, 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Missive is extremely user-friendly. It has helped our team manage the inbox efficiently and easily delegate responsibilities. The support team is amazing and very responsive. After trying Missive for just a couple of weeks, we decided to onboard fully—our team quickly learned the key features. The support team also prioritizes our requests, and we can even build custom integrations. > > **Cons**: I hope they add an integration with OpenPhone (now called Quo). Also, there’s currently no way to reverse the inbox queue—for example, to view the oldest emails first. This feature is already in their pipeline, and I believe it should be a quick fix, but I’m still waiting. > > I love it\! A colleague referred me to Missive, and I’m so grateful for the recommendation. Since the inbox is the heart of our practice, Missive has quickly become the most essential tool in our firm. ----- ### "Reliable option for managing shared emails" — 5.0/5 > **Nayan** | *February 15, 2026* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: During busy days, it’s easier to reassign conversations and keep things moving. Overall, it reduces the need for side messages asking for updates. We can quickly see who’s responsible for a message, which helps avoid stepping on each other’s toes. > > **Cons**: It takes a little time to become familiar with all the settings, especially notification options, but once you explore and adjust them to your preferences, everything becomes easier to manage. > > Once everyone adjusted to the workflow, communication became more consistent. It’s particularly helpful when someone is out and another person needs context fast. While it’s not perfect, it’s dependable and does what we need. Overall, it’s been a solid addition to our toolset. ----- ### "Missive Review" — 4.0/5 > **Nathan** | *June 14, 2024* | Construction | Recommendation rating: 7.0/10 > > **Pros**: This was a new product to me when I started at this company, So far it has done just about everything I've needed from the software. > > **Cons**: I haven't run into any issues to provide any constructive feedback ----- ### "Excellent communication tool for growing teams" — 5.0/5 > **Franz** | *February 2, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Missive is incredibly intuitive and easy to set up. We were fully productive within a very short time. The interface is clean and well-designed, making it easy for the whole team to collaborate efficiently. Support is fast and helpful, and new useful features are released regularly. > > **Cons**: There is very little to complain about. Some advanced features take a bit of time to fully explore, but this is more about the richness of the tool than a real downside. > > We have been using Missive for several months now and are extremely satisfied. It has significantly improved our internal and external communication. Everything feels reliable, stable, and well thought out. It’s one of those tools that just works and keeps getting better over time. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2057204/missive?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2057204/missive) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data