RapidStart CRM

4.8 (5)
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Simple Customer Relationship Management
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Overall rating

4.8 /5
(5)
Value for Money
5/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support Software
4.7/5
100%
recommended this app
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5 Reviews

John
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best CRM in the world, and it runs entirely on Microsoft

Reviewed on 2022-04-21

Excellent. Product is amazing, customer service is fantastic. Let the team at Rapid Start CRM do your deployment for you. The cost is minimal and your team will be up and running with a world class CRM solution the same day!

Pros

Full Microsoft 365 / Dynamics integration. You can literally customize Rapid Start CRM to do anything in a matter of minutes by leveraging your Microsoft 365 / Dataverse / Azure capabilities.

Cons

It is hard to complain. This is the perhaps the number one most important and useful software product / service a small to medium business can deploy.

Alternatives Considered

Salesforce Sales Cloud and Dynamics 365 Business Central

Reasons for Choosing RapidStart CRM

Needed full Microsoft 365 / Dynamics / Dataverse integration.

Switched From

SuiteCRM

Reasons for Switching to RapidStart CRM

Cost, ease of deployment, rich feature set.

Response from Forceworks

Thanks a lot! We Appreciate that you Appreciate :)

Murat
Overall rating
  • Industry: Machinery
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Free CRM Option

Reviewed on 2022-04-20

Pros

Integration with current database and outlook were very easy.

Cons

Task assignment and management features are not that easy.

Alternatives Considered

Zoho CRM and noCRM.io

Reasons for Choosing RapidStart CRM

This program is ready to be implemented.

Switched From

Microsoft Access

Reasons for Switching to RapidStart CRM

Best free CRM option so far.

Response from Forceworks

Thanks for your review! We will look to clarify or enhance the documentation around Task assignment and management features.

johan
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Moving from Sales Professional

Reviewed on 2022-04-21

So far all good, some fields need to be changed as they have different references compared to Sales Professional

Pros

It is a good and reduced version of sales professional dynamics. I appreciate that the SW uses at least some UI Elements.

Cons

The german translation has some bugs, even it is still usable, no problem

Response from Forceworks

Thanks for your feedback. For any translation issues, you can submit them on the bug report in the RapidStart Settings app, and we can get them corrected. The differences from Sales Professional were intentional and by-design to make the app easier to use. Feedback appreciated!

Eoin
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Still don't know what I'm doing but I'm using Dynamics

Reviewed on 2022-05-04

I initially adopted all of RapidCRM and then scaled back to the original OOTB experience for the pieces where I needed more detail.

Pros

I was able to ignore the noise about leads which I did not need if they weren't real. RapidCRM cut to the chase for the most important information to capture up front and then I use the Dynamics365 product ootb experience for contacts and tracking opportunities and sales.

Cons

I needed features beyond RapidCRM (EG competitor analysis) simple approach for some things.

Response from Forceworks

We built RapidStart CRM for people "Who don't know what they are doing" :)

Thanks for your review!

Kyle
Overall rating
  • Industry: Oil & Energy
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Small Business Alternative

Reviewed on 2022-05-03

We needed a niche business solution that was not starting from scratch and not paying too much for a CRM that was too powerful and over-built. RapidStart was a great head start to building a Power App from scratch.

Pros

We were overwhelmed by the costly, pre-built, and industry-specific features that other out-of-the-box solutions provide. RapidStart was FREE and provided a simplistic starting place to build out a custom CRM solution to meet our specific needs.

Cons

There are a few times where the managed solution has not allowed me to customize or access something, but I understand why you have those tables locked down.

Response from Forceworks

Thanks for your kind words. Please let us know which tables you found locked. Our intention is that it is 100% customizable.