PartsTech Reviews

Soooooe easy to see all suppliers, inventory, and prices to immediately compare

I wish the part is not in stock but they can get it at another location, it would show the time I would receive it.

i love being able to search parts from all my vendors in one location. It also easily lets me add those parts to my estimate without having to type each one in! I can then go back and order my parts directly from the vendor without opening parts tech or making a phone call. it makes me able to handle far more than I would be able to with the average software

the only thing i do not like, is the way the descriptions of the parts i add to my work order change. Sometimes the description is completely wrong. And if you dont change it, it could seem like you are charging a customer for something you didnt do. Or that you did something without permission

I like how it integrates miultiple vendors

At times the orders do not go through which causes major problems

The ease of providing estimates and the lookup of available parts

When a job is initially declined and the customer comes back a week later to have the repairs, the amount of the job differs due to taxes.

Having multiple venders in one sight is wonderful. The fact that tracs/parts tech now allows parts to be billed and ordered to repair orders makes life a lot easier

unless you have the exact name of the part-sometimes it is difficult to find the part. do not have categories to find parts. also 30% of the time to quantity does not switch over to order. states no order available in tracs. need to go back and add to quantity line. Very annoying when you didn't catch it and only ordered some of the parts the first purchase order

Ability to add up to five of your top vendors for free (all of your vendors with paid, which we use). It allows one GUI for each vendor instead of having to learn the quirks of each website/software and it's all in one window on your browser.

Honestly, I cannot really think of a single negative on this software for what it offers. The only thing it does not offer (and does not claim/promise to) is OEM parts.

This is a great software to use from a starting new shop all the way up to a company with multiple locations.

I think that the inventory could be easier to clean up, as well as seeing repairlink integrated.

Its so easy to use. It finds the prices across the board for us

no issues, everything is so smooth and easy

Love the fact that you can look at several different vendors in one click.

The con that I have at this moment is that the tires get sorted by brand not price.

easy to use. the integration works great.

sometimes wont find parts by application but will by part number

price comparing is much easier to check vendors and compare pries

overall good system there is no easy way to quick quote or phone estimate in a timely manor

Ease of use and the integration with our POS.

Not all the product available with the vendors will populate in the software but this is a minor problem When searching tires, should have ability to perform a search for any tire. Specialty tires seem to be restricted.

Integration was easy. This makes preparing estimates and ordering parts so much better. We can see five suppliers at a time and all their inventory/pricing.

Sometimes there are interruptions in the connection with certain parts suppliers. However, this seems like an issue with the individual suppliers, not necessarily a parts tech issue

After using a prior industry standard and switching to this product life has become SO much easier. Implementing the product was easy, as is using it. Most of all I have seen record sales since implementing.

Probably too many clicks to get what I want.

Just like my title, it simplified and consolidated parts procurement.

The lack of saving/naming applications, jobs, etc, is about all I can think of at the moment.

Easy to use very helpful User friendly for staff and employees

Sometimes it lags and doesn’t not always show vendors

Easy user interface.Directly integrated with ShopBoss.

None. It does what we need it to. The end.

easy to use what can I say, good stuff oh yeah

not having access to all of the parts from that vendor

Ease of use to look across all vendors at one time.

The only issue we have is parts showing in stock then once ordered they may not be in stock and vendors don't notify us.

I like that all the shops are in one place and that it is simple to compare pricing, and parts availability. I also like the feature of looking up OEM part and it giving the after market options.

The program takes way to long to add parts to the cart, to submit to the ticket, and it has to be restarted or refreshed.

It easily integrates and adds parts to my tickets

Doesn't recognize all vin numbers and dorman parts don't integrate all the time.

Quickly pulls product from all vendors allowing to see availability and prices to make the best decision.

Can be hard at times to lookup certain parts without using keywords partstech is supportive of.

The ease of use and being able to compare multiple vendors on one platform which increases work efficiency.

At times actual prices reflect incorrectly from the vendor

Easy to navigate to shop cost comparison saving money and time

Does not always show complete vendor inventory and does not always show pictures of parts (mostly O'Reillys)

Parts Tech was easy to integrate and pretty user friendly.

All the "Notes" for each part that transfer over into our Shop Monkey work orders are redundant and super annoying. PLEASE GET RID OF THIS FEATURE!!!! If we order a "Precision Fuel Pumps Fuel Pump Module Assembly" the note "Fuel Pump Module Assembly" shows up on the same line item. It then must be deleted. PLEASE GET RID OF THIS FEATURE!!!