ClickPost

4.4 (16)
Shipping Experience Management Platform for eCommerce

Overall rating

4.4 /5
(16)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.7/5
Customer Support Software
4.4/5

88%
recommended this app
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16 Reviews

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best logistics management software for E-commerce companies

Reviewed on 3/10/2022

Clickpost has helped us with resolving issues with regard to non-delivery reports and return management. We have increased our metrics with regard to on-time shipping and on-time delivery.

Pros

Seamless API integration with best customer support and onboarding, with one click you are able to choose from multiple courier partners at the lowest price, download the shipping label and track your shipment.

Cons

Nothing. It is the best software for logistics management

Sharad
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to Use

Reviewed on 12/1/2022

Hey,We are using this software since 3-4 years ago, day by day it is getting updated and Clickpost trying to provide superb experience to users. Its very easy and user Friendly software. We are dealing as a B2c and it help us to provide ontime updates to customers. [SENSITIVE CONTENT] is Handling our account and very intelligent guy who understand issues and resolve on prioriy. We have integrated our all internal softwares with clickpost and all status getting autochanged and it help us to minimise manual work.

Pros

User Freindly software,getting all details on one click

Cons

There is no cons but sometime getting revert delay from CS team

Earven
Overall rating
  • Industry: Import & Export
  • Company size: 501-1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

user

Reviewed on 7/6/2021

It finds me good to use

Pros

Wide feature range help to resolve query

Cons

lot of levels to do developments which make user confuse

Abhishek
Overall rating
  • Industry: Consumer Services
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great LMS

Reviewed on 11/4/2022

Pros

Recommendation Engine - Multivariate algorithms can be developed using the systemTracking Page - Giving the customer visibility of the shipment progress

Cons

The new panel is a little slow in comparison to the old panel. Triggering reports takes time.

Jeffin
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easy to Use and Good Value for Money

Reviewed on 6/16/2022

Pros

The ability to easily create shipment labels for multiple couriers simultaneously and track them in a single place instead of having to track the shipments separately at each courier portal. The tracking urls and tracking page can also be customized to promote our company's brand which is a cool option to have

Cons

Would be nice to view the client order reference number as well in the tracking page instead of just the shipment number which is currently available as it would make the identification of orders easier especially when doing a bulk search

Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Backup support

Reviewed on 7/6/2021

Better to have clickpost as it reduces interactions with customers.

Pros

1. Ease of handling
2. Covered all data set required for the analysis
3. Overview & analytics dashboards

Cons

1. In the start, it used to fetch duplicate results.
2. After onboarding, development takes time & not customized development available.

Bhavay
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Clickpost logistics enablements and Solutions for D2c Channels

Reviewed on 8/1/2022

Pros

Clickpost provide complete end to end solution in offering Logistics tracking and enablement integrated with Wms.

Cons

Clickpost should have feasible tracking enablement solutions with Shopify and other frontend Software.

Anand
Overall rating
  • Industry: Textiles
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Amazing Software

Reviewed on 4/1/2022

Pros

Reporting, NDR Management, Allocation rules

Cons

Should also have the features for inventory management.

Sai Pavan
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 201-500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

One of the best LMSs in the market

Reviewed on 10/4/2021

It reduced the GTM for integrating with any and all courier partners which positively impacted the business

Pros

- Their reporting is top-notch
- Great NDR dashboard and IVR features available

Cons

More visual representation options of data would be great

Rishabh
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Helped a lot in scaling Logistics Operation at Candere, team is using it for 2 years now.

Reviewed on 8/4/2021

Pros

The main feature of being an aggregator with all the logistics partners.

Cons

The tools did not have the flexibility to add pre-shipping labels and help our brand to showcase a holistic journey of a customer order

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Extremely good shipping management software

Reviewed on 7/17/2021

Pros

Really good software for managing e-commerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges

Cons

UI can be improved slightly for better experience but still I like that its the best available in the market

Keyur
Overall rating
  • Industry: Cosmetics
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Good product. Still needs more development

Reviewed on 7/13/2021

Nice product but lacks support and problem-solving.

Pros

Integration with multiple channels like WhatsApp, SMS & EMails.

Cons

Webhook updates for shipment updates are delayed or missed.

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Company size: 1,001-5,000 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Business Machine

Reviewed on 9/28/2021

Pros

It is super simple and super fast. Decreases the time to market

Cons

Nothing that I can think of on top of my head

Abhishek
Overall rating
  • Industry: Banking
  • Company size: 1,001-5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Easily onboarded

Reviewed on 1/3/2022

Overall its nice working with Clickpost

Pros

provides all the information related to shipping

Cons

Pricing is too high to go with low number of orders

Sakshi
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good tool to get one view of all shipment related to information

Reviewed on 7/13/2021

Existing experience is good, but there's lot of scope for improvement

Pros

- One view on all shipment
- Easy addition/deletion of courier partners
- Consumer communication is seamless
- Very few downtimes

Cons

- Update status API is not real time for all CP
- Support is not streamlined

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good software

Reviewed on 7/16/2021

Pros

Really good software for managing ecommerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges

Cons

Nothing really. It has all the relevant features