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20 Reviews
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best logistics management software for E-commerce companies
Reviewed on 2022-03-10
Clickpost has helped us with resolving issues with regard to non-delivery reports and return...
Clickpost has helped us with resolving issues with regard to non-delivery reports and return management. We have increased our metrics with regard to on-time shipping and on-time delivery.
Pros
Seamless API integration with best customer support and onboarding, with one click you are able to choose from multiple courier partners at the lowest price, download the shipping label and track your shipment.
Cons
Nothing. It is the best software for logistics management
- Industry: Cosmetics
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Very Reliable!
Reviewed on 2023-08-02
Click post Returns Management has really made our returns process smooth.Love the tracking...
Click post Returns Management has really made our returns process smooth.Love the tracking experience and NDR Management.We can rely on the Clickpost team to fix any issues we face or even help with additional feature requests. They really understand the requirements and fix things real quick. It really makes the user experience great!
Pros
Returns Management and NDR Management are smooth.
Cons
Analytics needs fixing.Report formats are not uniform and keep changing. Also, at times the reports are incorrect too.Returns Management doesn't have the option to arrange QC pickups for incorrect products delivered.
- Industry: Import & Export
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
user
Reviewed on 2021-07-06
It finds me good to use
It finds me good to use
Pros
Wide feature range help to resolve query
Cons
lot of levels to do developments which make user confuse
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Easy to Use
Reviewed on 2022-12-01
Hey,We are using this software since 3-4 years ago, day by day it is getting updated and Clickpost...
Hey,We are using this software since 3-4 years ago, day by day it is getting updated and Clickpost trying to provide superb experience to users. Its very easy and user Friendly software. We are dealing as a B2c and it help us to provide ontime updates to customers. [SENSITIVE CONTENT] is Handling our account and very intelligent guy who understand issues and resolve on prioriy. We have integrated our all internal softwares with clickpost and all status getting autochanged and it help us to minimise manual work.
Pros
User Freindly software,getting all details on one click
Cons
There is no cons but sometime getting revert delay from CS team
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easy to Use and Good Value for Money
Reviewed on 2022-06-16
Pros
The ability to easily create shipment labels for multiple couriers simultaneously and track them in a single place instead of having to track the shipments separately at each courier portal. The tracking urls and tracking page can also be customized to promote our company's brand which is a cool option to have
Cons
Would be nice to view the client order reference number as well in the tracking page instead of just the shipment number which is currently available as it would make the identification of orders easier especially when doing a bulk search
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Backup support
Reviewed on 2021-07-06
Better to have clickpost as it reduces interactions with customers.
Better to have clickpost as it reduces interactions with customers.
Pros
1. Ease of handling
2. Covered all data set required for the analysis
3. Overview & analytics dashboards
Cons
1. In the start, it used to fetch duplicate results.
2. After onboarding, development takes time & not customized development available.
- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Clickpost logistics enablements and Solutions for D2c Channels
Reviewed on 2022-08-01
Pros
Clickpost provide complete end to end solution in offering Logistics tracking and enablement integrated with Wms.
Cons
Clickpost should have feasible tracking enablement solutions with Shopify and other frontend Software.
- Industry: Sporting Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Decathlon India review
Reviewed on 2023-02-03
My experience with integrating clickpost in our system has been seamless. Thanks to the customer...
My experience with integrating clickpost in our system has been seamless. Thanks to the customer service and dedicated support provided by the team. Special mention to Prateek Kaushal who has been involved in adding many carrier partners to the integration.
Pros
The ease of usage and user journey on app is commendable
Cons
Clickpost is a great SAAS tool . However, if you could be more affordable , it would be helpful for many companies including startups to adapt easily and benefit from the tool
- Industry: Textiles
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Amazing Software
Reviewed on 2022-04-01
Pros
Reporting, NDR Management, Allocation rules
Cons
Should also have the features for inventory management.
- Industry: Sporting Goods
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good tool for TMS
Reviewed on 2023-01-23
Over all good
Over all good
Pros
No comments..
Cons
Error in uploading the SLA file.Rest all features are good.....
- Industry: Apparel & Fashion
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
One of the best LMSs in the market
Reviewed on 2021-10-04
It reduced the GTM for integrating with any and all courier partners which positively impacted the...
It reduced the GTM for integrating with any and all courier partners which positively impacted the business
Pros
- Their reporting is top-notch
- Great NDR dashboard and IVR features available
Cons
More visual representation options of data would be great
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Great LMS
Reviewed on 2022-11-04
Pros
Recommendation Engine - Multivariate algorithms can be developed using the systemTracking Page - Giving the customer visibility of the shipment progress
Cons
The new panel is a little slow in comparison to the old panel. Triggering reports takes time.
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Clickpost - Simple & Seamless Solution for 3PL management
Reviewed on 2023-01-23
Pros
Great UI & UX. Seamless integration with 3PL & Outbound partners. [sensitive content hidden] responsiveness & on-time support is valuable. She goes out of her way at times to ensure the quickest resolution is given to the client. Big heads up to her relentlessness & diligence!
Cons
Support & Response from the Product/Tech team on tickets were extremely delayed: - Additional QC parameter debugging with Shadowfax- Incorrect Status fetching from API vs Report download from Clickpost portal resolution.
- Industry: E-Learning
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Extremely good shipping management software
Reviewed on 2021-07-17
Pros
Really good software for managing e-commerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges
Cons
UI can be improved slightly for better experience but still I like that its the best available in the market
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Good tool to get one view of all shipment related to information
Reviewed on 2021-07-13
Existing experience is good, but there's lot of scope for improvement
Existing experience is good, but there's lot of scope for improvement
Pros
- One view on all shipment
- Easy addition/deletion of courier partners
- Consumer communication is seamless
- Very few downtimes
Cons
- Update status API is not real time for all CP
- Support is not streamlined
- Industry: Luxury Goods & Jewelry
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Helped a lot in scaling Logistics Operation at Candere, team is using it for 2 years now.
Reviewed on 2021-08-04
Pros
The main feature of being an aggregator with all the logistics partners.
Cons
The tools did not have the flexibility to add pre-shipping labels and help our brand to showcase a holistic journey of a customer order
- Industry: Cosmetics
- Company size: 201–500 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Good product. Still needs more development
Reviewed on 2021-07-13
Nice product but lacks support and problem-solving.
Nice product but lacks support and problem-solving.
Pros
Integration with multiple channels like WhatsApp, SMS & EMails.
Cons
Webhook updates for shipment updates are delayed or missed.
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Easily onboarded
Reviewed on 2022-01-03
Overall its nice working with Clickpost
Overall its nice working with Clickpost
Pros
provides all the information related to shipping
Cons
Pricing is too high to go with low number of orders
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Business Machine
Reviewed on 2021-09-28
Pros
It is super simple and super fast. Decreases the time to market
Cons
Nothing that I can think of on top of my head
- Industry: Retail
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good software
Reviewed on 2021-07-16
Pros
Really good software for managing ecommerce logistics! We're using the complete product- multi-carrier shipping, tracking, customer updates, NDR management. It solves almost all shipping related challenges
Cons
Nothing really. It has all the relevant features
