BookyWay

4.7 (278)
Booking application with multiple subscriptions

Overall rating

4.7 /5
(278)
Value for Money
4.9/5
Features
4.5/5
Ease of Use
4.8/5
Customer Support Software
4.8/5

98%
recommended this app
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278 Reviews

Tayo
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best deal ever!!! ... After 5 days of Searching

Reviewed on 2022-01-05

As a business owner that have used two other booking softwares over 6 years, I can tell you that...

As a business owner that have used two other booking softwares over 6 years, I can tell you that BookyWay offers all the features that my business needed and my clients wanted

Pros

Absolutely easy to setup
Unlimited Locations
Unlimited bookings
Unlimited classes
Mobile App for customer booking (Excellent)
Instructors get to see only clients that book and no more
The gallery of usable photos
The pricing deal
You get to start paying after uploading all existing clients
You only pay when a new client is registered (that's so cool)
Push notifications to client mobile App
You can add validity/Expiration period to client registrations
You can credit client with prepaid classes
You really don't need a payment platform to run this.

Cons

SMS alerts
Email Marketing
Integrations with other Apps (Not sure yet)

Reasons for Choosing BookyWay

Needed a Client mobile App Needed a flexible payment plan Needed clients to see expiration date of registration Needed clients to see number of classes outstanding Needed clients to see all bookings done Clients to cancel or reschedule class easily

Switched From

Appointy

Reasons for Switching to BookyWay

Better pricing Easy of setup Client Mobile App Features that clients can see from Mobile App Unlimited bookings Unlimited number of classes No contracts Easy to edit Unlimited number of instructor and Admin profiles I get to pay only when a new client registers
Tatiana
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best app ever!

Reviewed on 2023-08-25

Excellent!

Excellent!

Pros

The price and the easiest way to useIt is very intuitive

Cons

The app is just for customer and doesnt work for administrators

Alternatives Considered

BEWE

Reasons for Choosing BookyWay

Pricing

Switched From

BEWE

Reasons for Switching to BookyWay

Price
Anastasia
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Very helpful customer service

Reviewed on 2022-11-22

I've been using BookyWay ever since I started my business and it has always been relatively easy...

I've been using BookyWay ever since I started my business and it has always been relatively easy for both me and my clients.

Pros

Great value for money, easy to use for both administrators and clients, and extremely helpful customer service, I can't thank those guys enough. Very responsive and reliable, they'll respond to every query and answer all of the questions that people who aren't great at tech, might have.

Cons

I manage the timetables for an exercise club and it would help if I could just copy the whole week's timetable to the next week, rather than add classes one by one. I know I can schedule for the month ahead, but it would help if I could copy one of the previous weeks or months cause the classes change sometimes.

Response from Gymtrainer

Thanks for your review and your suggestions about better timetable management.
We will consider it in our development roadmap.

Shajidul
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Small improvements can make this much better

Reviewed on 2022-02-16

It does the job I need which is create a timteable and allow customers to book into classes. The...

It does the job I need which is create a timteable and allow customers to book into classes. The customers find it easy to use. But the admin side for making changes is a little poor and can be frustrating.

Pros

For the customer the app is great and easy to use

Cons

For admin it's a bit of nightmare making changes, especially if you notice a small mistake on a recurring class and then you have to go delete the class and renter everything. A feature such as allowing changes for all future classes like Google calender would be ideal.

Also most changes need to be done on a pc as the phone browser is not very good. An app for the admin would also be great.

Response from Gymtrainer

Hi Shajidul, which improvement do you think helps bookyway to become a better product except for the chenges to the classes that we are going to release within 2022?

Alban
Overall rating
  • Industry: Animation
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good Learning and communication software

Reviewed on 2023-01-23

Excellent,it allows me to organize online meeting between collaborators, customers and sellers.

Excellent,it allows me to organize online meeting between collaborators, customers and sellers.

Pros

I like this appls because it allows me through its mobile version to attend online class ,or to record them. Very easy to use and accessible to all at a very good price.

Cons

A little limited. This program can also affect others sectors a part form sport and culture. Can be better.

Austin
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Bookyway

Reviewed on 2023-05-27

Pros

I wasn't expecting the class creator but I loved it. I planned and recorded different lessons on using the equipment we sell and the techniques we teach. They really caught on. It's affordable and it's really easy to reach out to Bookyway for help.Web based but you can use on anything.

Cons

It just wasn't for me. I like the standard booking features and this doesn't have all of them plus it isn't easy to integrate with my payment processing and point of sale software. It might be great for someone else but just not me.

Debbie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Easy to use Booking System for customers

Reviewed on 2022-02-07

Very good customer service. I have e-mailed on many occasions and got all problems solved

Very good customer service. I have e-mailed on many occasions and got all problems solved

Pros

Its so simple and easy to use. Gives my clients flexibility to book onto classes and unsubscribe if they change their mind.

Cons

I would love to be able to have all my members birthday's on the system so that I can easily see who has Birthday's each month. I would like to send a group e-mail to all the clients on the system at once, it currently doesn't allow you to send to everyone. I would also like to use my own pictures, it would be far more personal having group pictures of the clients who come to the class.

Mattheos
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The ultimate business saver

Reviewed on 2022-01-01

After looking through a few apps BookyWay was the only one which covered all my needs. It has all...

After looking through a few apps BookyWay was the only one which covered all my needs. It has all the features I need and it is easy to set up and be used by my clients.
I also want to express my thanks to the excellent staff members who replied to all of our requests quickly and in detail.

Pros

The creation of the calendar has been a real help for me and the addition of their workouts on the software as well.

Cons

Not having the option to cancel an appointment on a course without having the rest of the weeks also canceled.

Rebecca
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Invaluable booking system

Reviewed on 2022-02-12

I started using BookyWay during the COVID pandemic due to restrictions in the fitness industry. I...

I started using BookyWay during the COVID pandemic due to restrictions in the fitness industry. I have been a small gym owner for 25 years and this has been one of the most valuable tools I have introduced into my centre for class control and client communication.

Pros

Easy to use. Choice of language. Clear insight into daily/weekly bookings. Reasonably priced.

Cons

At times the software can run a little slow and be a little ‘ jumpy’ Very limited choice of exercises for client personal programme.

Sharpn
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great Booking System

Reviewed on 2021-12-19

Free to start and set up and use. Easy to add courses and classes. Ease of use for members via...

Free to start and set up and use. Easy to add courses and classes. Ease of use for members via mobile app or computer. Fairly cheap after initial free trial period to continue to add new members.

Pros

Easiliy accessible via Mobile App, and computer. Ease of use for members and for instructor to add classes and courses.

Cons

Would like it so that either parent (especially in split households) can book their child. Two parents/carerers per child.

Stella
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My right hand helper. Love it!

Reviewed on 2022-01-08

User friendly and helpful right from the get go.

User friendly and helpful right from the get go.

Pros

I like how easy it is to use and even my most inexperienced members found it to be a piece of cake.

Cons

I would like some more variety in photos for my specific company.

magy
Overall rating
  • Industry: Capital Markets
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

the best suporter for my gym

Reviewed on 2021-12-18

the best its only support us when the pandemie start and we have to make appointment

the best its only support us when the pandemie start and we have to make appointment

Pros

everithing ,easy to use ,and cheap and exelante .Thank you BookyWay for helping us

Cons

everithing easy to use ,its comforable to use ,you dont need time to make the appointment .THE CLIENT USE VERY FAST AND EASY TO USE

Blaž
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

BookyWay is the best!

Reviewed on 2022-11-17

Awesome!

Awesome!

Pros

I like the conveince! Its virutally free, but it gives you soo much!

Cons

Its a bit outdated... I wish there were an update...

Alternatives Considered

Wix

Reasons for Switching to BookyWay

Its free!!

Response from Gymtrainer

Thanks for your review.
It would be really helpful to understand which update are you expecting.
We will appreciate further details.

Domagoj
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

BookyWay revire

Reviewed on 2022-12-09

Great product, easy to use

Great product, easy to use

Pros

Easy to use, especially important for older users

Cons

I would like more payment options available. All news on the linkedin page are on Italian language only.

Rosalind
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Easy to use basic software

Reviewed on 2022-11-22

Pros

It's easy to learn and use, both for administrators and members.

Cons

Some of the aspects of adding classes could be more efficient for administrators.

Agnes
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Amazing booking software

Reviewed on 2023-02-20

Pros

It was really easy to implement and set up. It saves me hours every week, as my clients can book and cancel their bookings without having to get in touch with me. It is very easy to use, we (all my clients and myself) love it!

Cons

There is no such, I love everything about this software

Chris
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

User-friendly and Reliable

Reviewed on 2021-12-16

I am pleasantly surprised. Wanted to start with the product because of the low price and then...

I am pleasantly surprised. Wanted to start with the product because of the low price and then decided to keep it because it works very well.

Pros

No fixed costs a month, good reports, easy to use,

Cons

maybe more options for Credits/Limits would be nice

Rachael
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great system to use

Reviewed on 2022-11-21

Very good system and allows me to create new classes and adjust current class set up

Very good system and allows me to create new classes and adjust current class set up

Pros

Easy to use the software, easy to explain to clients

Cons

nothing negative to comment on the system.

Valerie
Overall rating
  • Industry: Medical Devices
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easy to use with user friendly interface

Reviewed on 2021-08-19

Pros

Once you sign up, it is easy to get your email and password set up to be in the App quickly. The app is easily accessible on your phone and can send you reminders you have scheduled an event.

Cons

I wish there were more hovers over txt to direct you what to do. It is very user friendly but for first time users, it would be nice to have on-screen directions.

Hector
Overall rating
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Convenient

Reviewed on 2021-08-19

Pros

Great because I can book all my apointments with this app.

Cons

Sometimes it doesn't show all hours that are available.

Stefano
Overall rating
  • Industry: Sports
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Molto utile e funzionale

Reviewed on 2021-12-16

Da quando utilizziamo questo software abbiamo risolto il problema delle prenotazioni (prima lo...

Da quando utilizziamo questo software abbiamo risolto il problema delle prenotazioni (prima lo facevamo manualmente o con un foglio di Excel o Calendar). Ora ci ha semplificato il tutto.

Pros

Ottimo software, facile da installare, da configurare se sei amministratore, ottima assistenza quando viene contattata. Ottimo feedback da parte degli utenti che lo usano della nostra Associazione Sportiva. Consigliatissima! TOP!

Cons

Non vi sono particolari disservizi. Ogni tanto qualche utente ci riferisce che non arrivano le notifiche push, ma dopo qualche verifica sembra sia legato ad aggiornamenti del sistema operativo del dispositivo mobile.

SUGGERIMENTI:
1) oltre al blocco per le prenotazioni inserito per per abbonamenti e certificati medici scaduti, suggerirei anche un blocco relativo alle quote associative (che durano 365 giorni). Sono molto importanti poiché se si allenano con quella scaduta non hanno copertura assicurativa.
2) se fosse possibile, inserirei anche la possibilità di ricevere una mail automatica un mese prima delle scadenze (ad esempio: scadenza del certificato medico il giorno 20 febbraio 2022, il 20 gennaio il sistema invia automaticamente una mail per avvisare l'utente della scadenza. Stessa cosa per abbonamento e quota associativa).

Response from Gymtrainer

Ciao Stefano e grazie della tua recensione.
Per le quote associative puoi usare la "scadenza personalizzata"... se non la stai già usando per un'altra scadenza ancora.

Stefano
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ottima scoperta!

Reviewed on 2022-11-24

Lo utilizzo dal 2018 e mi ha cambiato la vita in merito alla gestione delle prenotazioni. Fino a...

Lo utilizzo dal 2018 e mi ha cambiato la vita in merito alla gestione delle prenotazioni. Fino a prima facevo tutto manualmente e ora zero pensieri.

Pros

È un software molto semplice da utilizzare sia per gli utenti sia per me che ne sono l’Amministratore. Non abbiamo mai ricevuto una lamentela da parte degli utenti.

Cons

Ogni tanto quando vi sono aggiornamenti da parte di IOS o Android può comparire qualche problema nella ricezione delle comunicazioni tramite Push.

manuela
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

assistenza clienti fantastica e ottimo rapporto qualità/prezzo

Reviewed on 2022-11-17

Pros

ottimo rapporto qualità prezzo per piccoli centri che pagano a seconda dei clienti inseriti, fantastico!

Cons

gestione clienti bassa: divisione attivi/non attivi, note visibili/invio messaggi direttamente in app

Alternatives Considered

Mindbody

Reasons for Switching to BookyWay

prezzo e piattaforma locale (italiana,cerchiamo di sostenere ed acquistare da aziende italiane)
Maria
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Un'esperienza semplice e comoda: La mia recensione su Bookyway, l'app di prenotazione per i...

Reviewed on 2023-07-25

La mia esperienza con Bookyway è stata estremamente positiva. Grazie a questa soluzione, i miei...

La mia esperienza con Bookyway è stata estremamente positiva. Grazie a questa soluzione, i miei clienti hanno potuto prenotare i corsi di gruppo in modo facile e autonomo, garantendo loro una maggiore comodità e flessibilità nella gestione delle lezioni. Inoltre, l'interfaccia intuitiva e user-friendly ha reso l'esperienza ancora più piacevole. Consiglio vivamente Bookyway a chiunque desideri organizzare al meglio la partecipazione a corsi di gruppo.

Pros

La funzionalità che ho apprezzato di più: Comodità e facilità nell'iscrizione e disiscrizione autonoma ai corsi di gruppo

Cons

Ciò che mi è piaciuto di meno: Ho notato che, pur personalizzando la homepage con il proprio logo e i colori, il resto dell'applicazione mantiene colori estranei. Tuttavia, è solo un dettaglio e non influisce sulla funzionalità e comodità del sistema di prenotazione.

Morena
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Ottima App!

Reviewed on 2023-08-01

Pros

E un'applicazione molto intuitiva e semplice da usare.

Cons

Dover cancellare le lezioni singolarmente piuttosto che in blocco.

Response from Gymtrainer

Ciao Morena e grazie mille per la tua recensione! Puoi cancellare tutte le lezioni in blocco dalla lista delle attività dopo averle filtrate e selezionate tutte con l'apposito flag. Se hai problemi scrivici pure sul supporto grazie ;-)