Builterra Reviews

Builterra

4.0 (104)
Contract administration software for AEC industry

Overall rating

4.0 /5
(104)
Value for Money
4.0/5
Features
3.8/5
Ease of Use
3.7/5
Customer Support Software
4.4/5

80%
recommended this app
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104 Reviews

Vaibhav
Overall rating
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best platform for contract management

Reviewed on 2021-05-13

Pros

The easy way to write and submit the inspection report, payment certificates, estimate and most of the contract administration work are breeze to do

Cons

Absolutely nothing that I don't like about the product. Though there can be some improvement in testing side before the product rolls out to avoid any miscalculation in projects

Response from AEC Solutions

Thanks Mali,

Looking forward to serving the team at WSP Canada in 2021! As we rollout new portals, we will spend more time on the sandbox testing. Point taken.

Ilham
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best product in the Market

Reviewed on 2018-08-30

overall, i am really satisfied with this software and will continue to use it.

overall, i am really satisfied with this software and will continue to use it.

Pros

I really liked how user friendly the software is. Any age or computer skills person can use this software with any problems.

Cons

the software is a bit slow to reload and response.

Response from AEC Solutions

Hello Ilham, Thank you so much for taking the time to share your feedback on Builterra.

We appreciate your positive comments on the usability and have taken note of the performance issues you mentioned. We will review our cloud servers and upgrade accordingly to resolve response times during peak hours.

Once again, thank you.

Feel free to reach out to our support team should the need arise: http://builterra.com/contact. In the meantime, we'll be in touch once your feedback has been addressed.

Jason
Overall rating
  • Industry: Civil Engineering
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 1.0 /10

Review of Field App, not Desktop Software

Reviewed on 2021-05-13

The field app ought to be a simple as a calendar. Open project, open day, input notes about day. ...

The field app ought to be a simple as a calendar. Open project, open day, input notes about day. Thats it. What has been provided is extremely time consuming to use and fumbley. It will not last as the field tool for COB.
The menu icon is a "submit" icon, not a menu icon in the iphone app. This obvious error has never been fixed, despite the feedback. This makes it confusing to use for new users.

Pros

The quantity input portion is the only feature of the field app I find useful.

Cons

The field App is not user-friendly. I'd need to include an attachment to explain all of the issues and how they could be improved upon. It feels like a data collection app, when it simply a place to write notes and input measurements.

Response from AEC Solutions

Hi Jason, Thanks for the review. Please send the complete list to [email protected] and we can arrange to meet with you directly. The app uses sub-tables to collect multiple remarks throughout the day...so the idea of a single Page with 1 comment can be configured easily. If you don't need other sub-table like Labour and Equipment etc.. then no problem. This would make it simple for you. We could have a Remarks Table and that's it...and still have the quantity data collection table for you...I suggest we add this and get your comments to verify that it's more usable to you. As far as the ICON style, we develop for both iOS and Android. The SUBMIT icon is subject to the 3rd party Xamarin development kit we use. I will discuss with development about another method to "Submit" the data...sorry for confusion, this is good to know that ICON style does make a difference.

Peter
Overall rating
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Program for Construction Review and Reports

Reviewed on 2021-05-18

Pros

I like that the program takes the information that is provided the user and prepare a uniform report and the format matches the your colleagues.

Cons

Depending on the platform being used when mobile (Android or ios) the drop down and search options could be improved.

Lucas
Overall rating
  • Industry: Civil Engineering
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Municipal Services Inspector review

Reviewed on 2021-05-13

Good customer service and easy to use

Good customer service and easy to use

Pros

Gives me more time to inspect instead of writing reports and I can draw and edit pictures. I can easily download pictures and reports without having to save them on my computer.

Cons

Not everything I would like to use is on it yet.

Jason
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Builterra App

Reviewed on 2021-05-26

Overall experience been really good it’s been helpful for my day-to-day operations

Overall experience been really good it’s been helpful for my day-to-day operations

Pros

The software is great easy to use I like the mobile app makes my tracking of the day-to-day operations useful

Cons

I do not like how when you sync data on your mobile app and you’ve done work on your desktop it doesn’t match up, also importing of equipment labour and materials on the mobile app doesn’t give you the full list that it does on the desktop

Brian
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Builterra is a great platform for civil engineering projects!

Reviewed on 2021-05-18

Pros

Ease of use. Functionality. I can view the reports immediately after my inspectors have completed them.

Cons

uploading photos and documents can take some time. Permissions on reports could be adjusted. Better (more reliable) notification structure could help.

Diana
Overall rating
  • Industry: Civil Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Awesome software

Reviewed on 2021-05-13

Good but needed more training when I started

Good but needed more training when I started

Pros

PQR financial statement linked to diaries is a nice feature
It's nice to generate a mid month payment for budget purposes.

Cons

Making change orders are not easy as there are many steps. Simplifying this would be great

Steve
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Subsurface Utility Engineering, from supervisory perspective

Reviewed on 2021-05-21

Pros

The best feature is the field data is easily viewed in office.

Cons

The integration gets better and better. Some features like our truck tracking is difficult to manage (aside from the same day data) in the field. Office/browser side works great

Mandeep
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Builterra

Reviewed on 2021-05-18

Pros

The fact that most of the items are picked up app automatically such as location, weather and edits the placement of the photos.

Cons

Every time you write a activity or observation you have to hit the submit button and to edit it you need to go to review mode. It would be easier to add numbers on table for construction members and equipment used rather than selecting once by one. When you take a photo some times it gets deleted and you will have to retake it. When manually a photo is added it adds a default stamp which is incorrect. Contractor has to be written every time you edit the report. When publishing in pfd for example if you have tree photos the stamp of the photo will show on the next page. Adobe files are very heavy when directly publish as pdf. No weekly set up

Landon
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 0.0 /10

Not helpful

Reviewed on 2021-05-13

It’s not helpful to those in the field and is solely for the benefit of the office staff. I find it...

It’s not helpful to those in the field and is solely for the benefit of the office staff. I find it actually creates work for me and doesn’t speed things up at all. I only use this product because I have to. It’s horrible and I wouldn’t recommend it!

Pros

I don’t like any features of the software

Cons

It’s slow, the pictures take forever to load to the point I stopped using it.

Response from AEC Solutions

Hi Landon,
Sorry to hear about your challenges with Builterra Mobile App. We will setup a meeting or field visit with you and your field manager s soon as possible to get to the bottom of the issues experienced.

SOHEIL
Overall rating
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Review May 16, 2021

Reviewed on 2021-05-16

My overall experience as I have been using the platform for more than 3 years is very good

My overall experience as I have been using the platform for more than 3 years is very good

Pros

being user-friendly, easy to input all data

Cons

Probably defining templates could be better introduced to the platform

Audrey
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Useful for Site Inspections

Reviewed on 2021-05-13

Pros

Using Builterra on our tablets and phones on site was very useful for writing speedy inspections. We mainly used Builterra on our mobiles for taking pictures and tracking locations.

Cons

Sometimes WORD reports and PDFs wouldn't get generated properly, but after contacting Builterra staff it would be resolved promptly.

Haroon Adil
Overall rating
  • Industry: Construction
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Good experience

Reviewed on 2021-05-25

Pros

User friendly and well organized software

Cons

Adding photos more than one at a a time would be a good feature for desktop version

Andrew
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Andrew's Review

Reviewed on 2021-05-25

Solid program. Helps facilitate construction projects from the inspector aspect, in a big way.

Solid program. Helps facilitate construction projects from the inspector aspect, in a big way.

Pros

All reports are made for you, with the exception of the specific data input for the application.

Cons

Daily input of every piece of equipment and labour on each daily report.
Templates are not easy to make and use.

Darcey
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 2.0 /10

Builterra review

Reviewed on 2021-05-21

Okay I guess.

Okay I guess.

Pros

The concept of how easy it can make inspections.

Cons

when I cant send emails of my reports to clients.

Vince
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Acceptable Product

Reviewed on 2018-08-30

It has been acceptable. We haven't been impressed, but not disappointed. It needs to be more...

It has been acceptable. We haven't been impressed, but not disappointed. It needs to be more fully adopted by our clients before it will become truly useful.

Pros

It has all the functionality needed to effectively perform contract administration and inspection services.

Cons

The setup process has been difficult. Our projects don't have all the correct details, and inspectors do not have a trust level with the software.

Response from AEC Solutions

Vince,
Thank you for taking the time to review the Builterra platform.

We're happy to hear you're pleased with the functionality for contract admin and field inspection.

We would like to learn more about the difficulties you've experienced during setup.
Inspection details are configurable so if you could review which details are required by your client, we'll be in touch to help.

Thanks again Vince. We appreciate your feedback and look forward to connecting.

Mujtaba
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Needs improvement

Reviewed on 2021-05-21

Builterra can be a good fit in terms of form and report creations as long of the user has more...

Builterra can be a good fit in terms of form and report creations as long of the user has more control over the software and the software is more flexible.

Pros

Photo uploads and captions.
Generate word and PDF report

Cons

The application is both friendly and not friendly user. The purpose of the using such a software is to eliminate time spending on reports. With Builterra, to bring changes to t report, you have to log in to your computer to bring those changes.
A user should have more control using this software. For example, I need to change the title of the report as per client’s requirements, I cannot do it in software itself- I have to sign in to Builterra portal, download the word/PDF document and then bring those changes.

Jonathan
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Inpsection Reporting

Reviewed on 2018-08-30

We are try to simplify the inspection reporting for the Inspectors. This was supposed to make...

We are try to simplify the inspection reporting for the Inspectors. This was supposed to make project communication faster and more reliable.

Pros

The complete project team was capable of reviewing ongoing site planning , construction and administration tools

Cons

Very time consuming to upload photo and inspection reports (to many screens)

Response from AEC Solutions

Jonathan,

Thank you for taking the time to provide feedback on your Builterra experience.

We're happy to hear your team is able to collaborate more effectively on projects, from planning to admin tools.

We recognize that the upload speed is an issue for users during peak times and are currently looking into background processing for photo submission.

Stay tuned for platform updates scheduled for the Fall. We'll be in touch with you Jonathan.

Thank you again for your time, it's much appreciated.

Chris
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Not Builterra’s fault

Reviewed on 2021-05-13

Pros

It’s a great platform that can shape a system and culture for organizations that don’t have one. I would recommend to public sector or larger groups that can manage one platform or need a culture change from pen and paper

Cons

Frustration of being forced into it by public sector work. We work in support to a variety of different platforms ie; onware, field wire, procore and our own cloud system

It’s to rigid for us to use on all projects, so we need something more flexible to work within the other systems.

Response from AEC Solutions

Hi Chris, Thanks for the Review.

Glad to hear that the issues are not completely "Builterra's Fault". Complete User Configuration of data collection forms, bid catalogs and pay items was our intent with the platform. The Owner's sometimes dictate the configuration of the system and we can only influence them in the process. I would suggest that we facilitate a Owner-Consultant round table to review pros-cons with them and make changes to better suit your processes. We can reach out directly to help you with this.

Mikhail
Overall rating
  • Industry: Civil Engineering
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2018-08-28

I conduct field inspections with the software

I conduct field inspections with the software

Pros

Customer support is great. they always fix issues really fast.

Cons

lots of bugs, not a very user friendly interface

Response from AEC Solutions

Mikhail,

Thanks for providing feedback on your Builterra experience.

We're pleased to hear you appreciate the responsiveness and performance of our customer support team.

We'd appreciate learning more about the bugs you've encountered and will be in touch. Stay tuned for updates to our user interface and an invitation to our Platform Advisory Council.

Thanks again for your time Mikhail.

Luis
Overall rating
  • Industry: Civil Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Daily inspections

Reviewed on 2021-05-13

Good results working with the application and time saving as well

Good results working with the application and time saving as well

Pros

Easy to use, quick to introduce data, and time saving when some information is already recorded without any input.

Cons

Photos taken with the application are not saved in my devices so double photos to be taken when keeping a daily record of activities

Response from AEC Solutions

Thanks for the Review Luis
The Settings option on the App (Action Menu) will provide a setting called "Keep Photos on Device After Submit"...make sure this is turned ON. This will solve the issue you are having. Please send an eail to [email protected] for followup on any other technical questions.

Ammar
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Beginner user review

Reviewed on 2021-05-18

Pros

The product is easy to use. Once you know how to access the project, you can easily drag and drop items into the entire tender document to start compiling the entire project into a cost estimate document. I also like that it can populate unit costs from past projects (although some are lower costs than we would expect but those can be bumped up easily.).

Cons

What I don't like currently in the menus is the "Dummy Items" - creating custom items is a little bit of a hassle. These dummy items are placed randomly throughout different drop down menus and it is very confusing. Maybe having the first line item as a dummy item with no item code would be easier to manage and navigate. You can check to see if the item code inputted already belongs to a different item and if it does, prompt the user to use a different code for the dummy items.

Idrees
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Make day to day life easy.

Reviewed on 2021-05-25

Pros

To manipulate data and to extract what is required

Cons

To add more details about design quantities per project street as to deal with overrun at the time of operations

Jorge
Overall rating
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

I recommend Builterra

Reviewed on 2021-05-25

Pros

The product is very easy to use as all the information you need is in one spot. It's good for tracking monthly work progress.

Cons

At first, there are quite a few things to learn but once you get the hang of using Builterra, it's very easy.