PayClock Online Reviews

Reporting, exporting, ease of editing hours,

Fingerprint feature not consistent. ended up using the Badges. it would be nice if you could click and drag times into different spots, if for example someone thought they clocked in, but either it failed to register, or they forgot altogether. When they clock out, it is in the "clock In' spot. rather than retype it, i'd like to be able to click and drag it over to the clock out spot.

efficient,
hardly ever have a problem with it and when I do the tech team quickly fixes it,
makes bookkeeping and payroll easy

whenever I have a change in employees, I have to call the tech department to make QuickBooks and PayClock update and meld.

Easy to use. Cloud based makes it accessible from any location

Support is horrible. Features are oversold. System won't necessarily support it's claims.

I like the fact that it is user friendly and provides accurate customizable reporting needed to process payroll and to track work hours.

There are a lot of functions that are available that we do not use. I would like for PTO to be automatically calculated once we put in the accrual rates that should be added at the end of each pay period.

Easy access form anywhere, easy to use, cloud based.

When I first went to payclock online there were a few times it was unavailable due to some Microsoft issues. This was back a few years ago and hasn't happened since. The only complaint I might have now is that it is slow sometimes.

Reports are very functional and date range selection is nice. The ability to change departments on the fly is much more convenient than other software I have used.

I takes awhile to find all the function buttons.

Ease of operation. Pricing is acceptable.

Occasional problem with connectivity. Not sure how I can connect this to my Quickbooks software.

The ease of use! This is a very user friendly product we liked it so much our entire company switched over and we now all use this for each property

The update created glitches and multiple pay classes showed up for the same person making it difficult to find they are working on it!

Very accurte, easy to use and I can work anywhere including home to get the numbers I need.

If an employee forgets to check-in in the morning then checks out for lunch, back in for the afternoon, and out for the end of the day, you must reenter ALL the data to go back to enter when they came in. Takes more time then we should

set-up and using the PayClock has been relatively easy from day one and if I do need assistance TECH support is always so friendly and has the answers right away.

I really can't think of anything I like the least about PayClock

Ease of use, clarity in presentation of information on user interface

We aren't experiencing any limitations with the software at this time

web based. keeps track of holiday & Paid time off. many different types of reports you can use to keep track of benefits, time off, tardiness. staff likes the print out of their hours.

the training was not the greatest. the training videos are to vague. I am still have a problem with employees facing in and it not registering for 6 mos. they cant seem to figure out the problems.

Easy to set up and use. Useful reports.

You have to log in after it times out. Would be good if you could leave it open.

looks after all our time clock needs we just upgraded to cloud

There is nothing so far about this software i don't like no cons

We have three stores and this app enables everyone to clock in remotely.

Unable to get call back from support. A product is only as good as the support we receive, so far I can't say we have received that. Two support calls never answered.

The infinite reports available

It is not as user friendly as I expect

The training options available make this software a great tool. It allows the user to design a training that best fits the company. We have used videos as well as questionnaires.

Since I do train, I would like to see a way to do live videos with questions for the employee to answer.

We converted to our inhouse wall clock to the cloud. The transition was seemless.

I wish it would integrate with the quickbooks payroll account that I have. But it is still very easy to use.

The product is quite simple to use and feels slightly different but fairly familiar if you've used the desktop version previously. What I really enjoy using is the App version on my phone.

The hardware that we were sent for free, the FR650 is not so great and our employees have a hard time signing in or out with the facial recognition. I think the machine is not as smart really.

Easily keeps track of employees times in and out, can add to mulitple punches within the day.

If employee fails to punch in/out it resets the day and doesn't show accumulation of hours. As if the pucnh didn't exist.

Badges sign in options was good change..

Nit being able to merge with my payroll system. QuickBooks

Easy to use

Issues with the software, the downtime.

This Software is very easy to use. very fast and in case and the staff are very helpful and understanding and patients to solve any problem I face. I'm so happy I chose this program.

So far I like everything in this program.

The software allows for easy-to-understand movement through the varied options and fields.

I have no disagreements. It suits my purposes very well.

The software is relatively easy to use when it isn't crashing.

In the last 2 weeks alone it has been down twice ! When the software is down you are unable to perform any functions. This is unacceptable.