PayClock Online Reviews

PayClock Online

4.6 (97)
Time Tracking for Employees

Overall rating

4.6 /5
(97)
Value for Money
4.6/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support Software
4.7/5

94%
recommended this app
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97 Reviews

Patricia
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

from Administrative Point of View

Reviewed on 2020-11-30

fantastic program, and syncs perfectly with our Quickbooks Program. absolutely love it.

fantastic program, and syncs perfectly with our Quickbooks Program. absolutely love it.

Pros

Reporting, exporting, ease of editing hours,

Cons

Fingerprint feature not consistent. ended up using the Badges. it would be nice if you could click and drag times into different spots, if for example someone thought they clocked in, but either it failed to register, or they forgot altogether. When they clock out, it is in the "clock In' spot. rather than retype it, i'd like to be able to click and drag it over to the clock out spot.

David
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Straightforward, Simple, Reliable

Reviewed on 2018-11-13

Pros

The software is very simple to set up, use and connection to the terminals is quick. Associated documentation is thorough and logically laid out. If assistance is needed from Lathem, the customer service personnel are knowledgeable and go the extra step to help the customer. Software features are impressive and reporting functions are top notch.

Cons

If there is a forgotten time punch by an employee that goes undetected for a few days, it can be a challenge to put the time records into the spatial columns that they belong.

Krista
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

The company lacks integrity - they sell a maintenance package and replace with subpar equipment

Reviewed on 2020-03-19

Pros

It is easy to use but our original machine started to malfunction and support did not resolve sufficiently.

Cons

The company support does not operate with integrity after the sale. They misrepresented the maintenance program and then did not provide equipment as agreed in their replacement program. Their representative misquoted and then the salesperson did not honor quote and tried to upsell.

Bonnie
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Pretty good

Reviewed on 2019-10-02

Pros

The one thing we really liked about this software was the ability to use it with our Lathem FaceIN facial recognition time clock.

Cons

The lack of features and the user interface.

Loene
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

easy to use timeclock

Reviewed on 2020-11-24

I've been using it for years and really appreciate not having to enter hours myself.

I've been using it for years and really appreciate not having to enter hours myself.

Pros

efficient,
hardly ever have a problem with it and when I do the tech team quickly fixes it,
makes bookkeeping and payroll easy

Cons

whenever I have a change in employees, I have to call the tech department to make QuickBooks and PayClock update and meld.

MARION
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

PAYCLOCK FOR STAFF

Reviewed on 2020-11-23

Pros

I like the fact that it is user friendly and provides accurate customizable reporting needed to process payroll and to track work hours.

Cons

There are a lot of functions that are available that we do not use. I would like for PTO to be automatically calculated once we put in the accrual rates that should be added at the end of each pay period.

Kevin
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

payclock online

Reviewed on 2020-11-24

Pros

Easy access form anywhere, easy to use, cloud based.

Cons

When I first went to payclock online there were a few times it was unavailable due to some Microsoft issues. This was back a few years ago and hasn't happened since. The only complaint I might have now is that it is slow sometimes.

Kent
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

My experience with Latham

Reviewed on 2020-11-23

Tracking hours by department

Tracking hours by department

Pros

Reports are very functional and date range selection is nice. The ability to change departments on the fly is much more convenient than other software I have used.

Cons

I takes awhile to find all the function buttons.

Elizabeth
Overall rating
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good for small businesses

Reviewed on 2020-11-17

Overall the payclock software works well. We have had a few problems but those were resolved...

Overall the payclock software works well. We have had a few problems but those were resolved within a reasonable period of time once I contacted customer service.

Pros

Ease of operation. Pricing is acceptable.

Cons

Occasional problem with connectivity. Not sure how I can connect this to my Quickbooks software.

Mindi
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

love this product

Reviewed on 2017-11-22

Pros

The ease of use! This is a very user friendly product we liked it so much our entire company switched over and we now all use this for each property

Cons

The update created glitches and multiple pay classes showed up for the same person making it difficult to find they are working on it!

Mel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Payclock Review in Medical Practice

Reviewed on 2020-11-17

I do not worry about time clock issues as I know the equipment and software is reliable.

I do not worry about time clock issues as I know the equipment and software is reliable.

Pros

Very accurte, easy to use and I can work anywhere including home to get the numbers I need.

Cons

If an employee forgets to check-in in the morning then checks out for lunch, back in for the afternoon, and out for the end of the day, you must reenter ALL the data to go back to enter when they came in. Takes more time then we should

Matt
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Lathem makes it easy!

Reviewed on 2017-04-24

The user interface and data we able to pull from the software does exactly what we need it to do...

The user interface and data we able to pull from the software does exactly what we need it to do and makes it easy to administer our time clock system.

Pros

Ease of use, clarity in presentation of information on user interface

Cons

We aren't experiencing any limitations with the software at this time

Jenny
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Customer service is friendly

Reviewed on 2018-07-12

we went from 1 server base to web based which helps managers be able to check timecards from...

we went from 1 server base to web based which helps managers be able to check timecards from anywhere at anytime when not at work. I would like to know more about the message system.

Pros

web based. keeps track of holiday & Paid time off. many different types of reports you can use to keep track of benefits, time off, tardiness. staff likes the print out of their hours.

Cons

the training was not the greatest. the training videos are to vague. I am still have a problem with employees facing in and it not registering for 6 mos. they cant seem to figure out the problems.

Linda
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 2020-12-04

Pros

Easy to set up and use. Useful reports.

Cons

You have to log in after it times out. Would be good if you could leave it open.

Joey
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

PayClock

Reviewed on 2020-12-04

my overall experience has been positive

my overall experience has been positive

Pros

looks after all our time clock needs we just upgraded to cloud

Cons

There is nothing so far about this software i don't like no cons

Teena
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 3.0 /10

Customer support

Reviewed on 2020-11-27

Pros

We have three stores and this app enables everyone to clock in remotely.

Cons

Unable to get call back from support. A product is only as good as the support we receive, so far I can't say we have received that. Two support calls never answered.

Janet
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Outstanding device

Reviewed on 2017-03-31

We have used payclock for 2 years at 5 of our locations. It is easy to use! I love that I can...

We have used payclock for 2 years at 5 of our locations. It is easy to use! I love that I can acccess from anywhere including my phone!

Pros

Easy access

Daisy
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Nice Training Tool

Reviewed on 2022-01-11

Overall, it is a great system.

Overall, it is a great system.

Pros

The training options available make this software a great tool. It allows the user to design a training that best fits the company. We have used videos as well as questionnaires.

Cons

Since I do train, I would like to see a way to do live videos with questions for the employee to answer.

Dana
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Time Clock

Reviewed on 2019-02-01

Over the last several years, we have used several time clocks and this is one of the best ones. It...

Over the last several years, we have used several time clocks and this is one of the best ones. It is extremely easy to use, there are so many reporting options, and if you have any issues their customer service is amazing!

Pros

Easier to use, employees had no trouble making the shift from our previous system, any report you need is available, its extremely cost effective and I love the clock in with GPS option - its perfect for our DMs that are always traveling between locations.

Cons

The only issue that we had was a delay in the punches. Sometimes it would take anywhere from 10-60 seconds for the punch to process but we have experienced that with other time clock systems as well.

violet
Overall rating
  • Industry: Accounting Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Violet Smith

Reviewed on 2020-11-17

Pros

Very helpful with keeping up with hours worked. Has saved me many hours of guessing and trying to remember what days the employees worked and how long their lunch break was.

Cons

Serveral complaint from employees not being able to clock in.

LaShawna
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 0.0 /10

It is ALWAYS offline

Reviewed on 2019-08-28

Pros

The software is relatively easy to use when it isn't crashing.

Cons

In the last 2 weeks alone it has been down twice ! When the software is down you are unable to perform any functions. This is unacceptable.

Omayda
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Satisfactory

Reviewed on 2020-11-23

very satisfied customer.

very satisfied customer.

Pros

very convenient for employee time tracking. Easy to manage, I highly recommend this software.

Cons

no problems so far. hoping to not encounter any problems.

Michael
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Review of Payclock online

Reviewed on 2017-04-06

The payclock online is a user friendly computer program. I have not had any major technical issue,...

The payclock online is a user friendly computer program. I have not had any major technical issue, but customer support has alway been incredible and very accommodating.

Pros

Easy. cost effective.

Cons

Some features are difficult to understand.

Linda
Overall rating
  • Industry: Banking
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Lathem Time Clocks

Reviewed on 2017-03-30

When we were purchasing the time clocks, the service was excellent but when we had issues they...

When we were purchasing the time clocks, the service was excellent but when we had issues they couldn't assist us or they were not available.

Pros

Easy to use

Cons

Issues with the software, the downtime.

Jim
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great Service

Reviewed on 2020-11-30

Very pleased

Very pleased

Pros

Customer service is always available, courteous and very helpful with my request and needs. Nice to have USA based help line.

Cons

Love everything about this version of software