Web QMS Reviews

Thanks for your review Loyd. The training module or eLearning app has seen significant improvements in the past year. A very informative landing page for users, with very responsive filters to see pending and completed training. The reports available to users are also now in React, making them fast and easy to access. There is also a special area for users to see their tasks, or pending training -similar to the landing page. This application shows you also a Training Matrix, with the actual list of Job Titles and training required -all coming from the app itself. And of course the KPIs have been boosted, with the ability to print single KPI charts and see status of training.

Thank you, Jeremy for your Review. While most of our apps have accurate search engines, we understand that the Documents app was a bit inaccurate. We have just released a new version of our Master Documents app which takes our app and its functionality to the next level. The search function has been significantly improved, making it more accurate and instantaneous, without any delays. The landing page has been revamped to provide additional information about documents. The Detail View has also been revamped to provide additional information with a cleaner interface. We have incorporated 3 versions of a Master Document Register and there is also an area to see which documents may be pending for your review or approval. There is a log of all actions taken place in the app that is available for app Admins.

We appreciate your review Eikhwan. We just rolled out a major enhancement to our Master Documents app which takes the search function to the next level. The updates include new filters by location, category, and document type, which exhibit instantaneous results; therefore once you select the filter, the results are immediate and 100% accurate. The search box has also been improved so now you get not only extreme accuracy but you can search before and after the filters, either way with great results. Additionally, there is a printer and a download icon, which will render a PDF report or an excel file with the list of documents (filtered or not).
99% of sites have been upgraded, so we hope you are already able to enjoy the new improved functionality.

Dear Jeanna,
We really appreciate your honest feedback and we want to reassure you that all enhancements are done with the goal of keeping up with technology and also to provide our customers with a better experience.
Your feedback did not specify the report or application that was having the issues, so we took it upon ourselves to conduct a thorough review of all our reports throughout all our applications. We narrowed it to the eLearning app reports and concluded that by combining a few of the reports with the goal of making them faster, we may have made them slightly busier.
After further analysis and a deeper look into the design of these reports, we were able to separate them while still being able to utilize new features. Now the reports are both faster and easier to read.
Thanks again for your feedback and for helping us continue to improve.

Thank you, Billy, for your review. We have been improving many of our apps and have been creating new apps to complement our suite of apps and help companies maintain their Management Systems in excellent shape. The Maintenance (PM and Repair) will be revamped soon, to provide significantly more functionality, making it faster and allowing for more configuration.

Thank you for your review Justin. Many of our apps have been converted to React which makes them be more responsive. And of course all our new apps have the latest back end and front end software technology so that they do not slow your work down.

Thank you for your review Eric. We strive daily to provide a wonderful user experience, all while ensure the requirements of ISO and API are met through our software.

Thank you Christopher. Since 2019 we have improved our software apps quite significantly. Many of our apps now have its own App Settings, therefore shifting individual app settings to the App Admin (who are usually the experts) rather than relying solely in the site Admin.

Thank you for your review Terrance. We are in the process of revamping the Master Documents app and you will see that the search engine is incredible accurate and responsive. We had not rolled out the updates to all sites before, because some of our customers have heavy customizations, making their deployment harder to manage. However we have made significant improvements with the goal of giving more control to the users to do configuration, while ensuring that the apps do not become slower. With the new technology using web api and React we are able to archive faster response and use of less bandwith. Hope the new updates and search engine provide you with better results and search experience.

Thank you for your review Mohammad. We are glad you our software easy to navigate.
Providing full visibility to a document URL is not optimal due to information security and the need to not expose this to hackers, however with the latest release of our Master Documents app, you can now see a more improved Details page as well as view 3 versions of the Master Documents Register (MDR), one which provides the actual folder where the document is located at.
And with the new search filters on the revamped landing page, you should find it easier to locate documents, almost instantaneously.

Thank you for your review Gerald. We are working hard to improve all our apps and ensure they have the latest technology. We will be working on the PM app soon to provide additional functionality and ensure faster app response.

Thank you Amanda for your feedback, we really appreciate it. A lot of improvements made were to standardize features across our sites and ensure compliance to the appropriate ISO and API standards.
We will certainly meet with you next week as discussed, to hear the details of the features you felt were lost, so that our team can investigate and see if changes are needed to revert those features back.

Thank you Jennifer for your feedback. We have improved the admin area and have further improvements in 2019 to make this area more streamlined.

Thank you for your Review, Cesar. We also just released a new upgrade to our Master Documents app, making the search and finding of information even easier. Hope you enjoy it!

Thank you for your review Michelle. That's is true that we limit some of the changes due to the extreme customization possible, however in all our revamped and new apps, we have created App Settings for each app, thus giving the control to the App Admin or process owner. This way they no longer have to rely on the site Admin or us to make changes needed.

Thank you for your review. We agree that the search engine on the documents was not always easy, however we have released a new version which significantly improves the search engine, making it extremely accurate and responsive. The results are instantaneous, so you are able to locate any document with ease and speed.

Thanks for your review. Since 2019 we have made various updates to ensure the features are easy to navigate. In 2021 we also did a full revamp of all our online manuals, so that they can be more comprehensive.

Thank you Kevin for your review. You are correct in that our inventory tracking is very basic, mainly because our software is geared towards assisting companies with their management systems requirements and it is not an ERP software. However we have received many requests for additional inventory tracking capabilities to go hand in hand with our Maintenance app. So this is something that will be part of our software suite once the Maintenance (PM and Repair) app is revamped soon.

Thank you Raul for your review.

Thank you for your review Kenway. We always make sure that any of our apps utilize a similar user-interface, to ensure that once you are familiar with one app, you can navigate another app with ease. Our initial installment also include 8 hours of training. But we understand that this could be difficult for somebody not familiar with the standards or software, therefore we are very proactive with our Clients at trying to complete their training.

Thanks for your review Scott. Since the Covid pandemic, Web QMS has become more relevant for employees working remotely as well as Auditors and Auditees, making it simpler to access documentation and records needed for work and for an audit.

Thank you, Gonzalo for your review. We are glad that you value our Web QMS software in your professional career and you see the importance to the success of your company's Management System.