BambooHR Reviews

The HR software is all-encompassing and user-friendly. Administrators and end users alike will appreciate the streamlined UI and pleasant UX they provide. My team has found the platform to be very user-friendly and productive.

It irritates me because any time I make an update to anything, it needs to be approved first, but I don't think this is something that happens everywhere; rather, I think it's more of a company permissions issue.

BambooHR has revolutionized our HR management processes. The comprehensive suite of features is most impactful, with the employee database and self-service portal being particularly impressive. It's incredibly easy to use; setting up the system, adding employee information, and managing leave requests are all intuitive tasks. The onboarding and offboarding processes have been streamlined, saving us valuable time and reducing administrative headaches. Integrating BambooHR with our existing business processes was surprisingly smooth – it seamlessly integrated with our payroll and time tracking systems.

While BambooHR is a fantastic tool, there are a few areas that could use enhancement. The reporting and analytics features are good, but they could be more robust to provide deeper insights into employee data. Some users have found the learning curve a bit steep, especially when configuring custom workflows or setting up advanced integrations. Occasionally, the mobile app can be a bit slow to load, which can be frustrating when you're on the go. Additionally, while the customer support team is responsive, it would be great if they offered more in-depth guidance for complex configurations.

-We do not require a fully -dedicated HR department, but can manage our employees from a single source. The feature has greatly improved internal efficiency and reduced overhead costs.-A clean interface that is easy to navigate.-It is intuitively made for simplicity through precise organization of features.-Broad-based HR functions that are easy to integrate into workplace structure.

-The support team is relatively slow especially when decisions have to be made promptly.-I also don't like the fact that I have to select employees individually when I want to send a message to a team

I've been using BambooHR now for about 2 years since joining my current company. I find it super easy to use as both an employee and an administrator and think the functionality and layout are great. My favourite features are the onboarding, reporting, job history, and vacation/leaves/PTO tracking. If I have a question about something, I can always find a very easy to follow video or article which almost always answers my questions and if not, their online customer support is excellent.

There are always functions that can be improved or added to a software system but nothing specific comes to mind right now. The only thing I can think of simplifying the rehiring process of an ex-employee that returns or comes back for another contract or work term.

BambooHR has everything in one place. Easy to set up and implement and employees can start using it immediately with very little training. Very easy to customize it to suit your company's unique needs. Customer service is second to none!!

Having an integrated payroll system would be the cherry on top but for a Canadian company, this option is not available. A huge market untapped!! The ability to choose a "close" date for the Performance Management Reviews would be very helpful as sometimes a longer or shorter window is required.

The software is very easy to personalize to your organizations individual needs. Response from the help desk is usually within minutes, and their out of the box thinking ensures you will get the output that you are looking for.

BambooHR works great with other software programs that have HR in mind. If your backbone software is built for integration is industry specific and somewhat inflexible, it is more difficult to integrate the great features that BambooHR has to offer.

I have implemented BambooHR as our primary HRIS system at 3 companies now. Bamboo is so intuitive training is a breeze. Whenever anything pops up I don't have an answer to Help desk is an IM away. Reporting cannot be beat. Hands down the easiest most intuitive HRIS our there for HR Professionals and Employees.

I wish there were more options within the review portal. Like having the ability to do quarterly assessments AND a formal annual assessment that combines all the quarterlies. Even though we have a quarterly assessment process at our Company people also want to traditional annual and we have to do that all manually outside of the system currently.

I have gone through implementation of payroll services with four different providers over the years and BambooHR was by far the easiest process with the fewest issues. While there was work involved, their expectations were very clear and they worked with us to determine the best way to manage unique situations specific to our company. The system is very intuitive and easy to use.

There are some small things here and there that we have encountered and have to work around, but customer services is always very responsive and help us find a solution. We have made suggestions to BambooHR's feedback team and they have already implemented some changes to help with some of these issues. They are always making improvements and additions to their products.

Easy to integrate and use, very user friendly, very useful reporting tools.

To be able to make reports on a chosen date and not only on the current date. Be able to identify managers more easily.

Getting employee buy in and adoption is easy due to how intuitive the end-user experience is with BambooHR, especially with Google Single Sign On. As the administrator, I have the ability to make changes and implement things quickly on the backend without having to make a request and wait for someone else to make the changes for me. Having a streamlined and consistent onboarding and offboarding process ensures that new hires are set up for success and offboarding employees accounts and data are turned off in a timely manner.

BambooHR may not have as many robust features as some of the other HRIS out there, but they are always adding new features and making improvements, which is good to see. You may have to add some app integrations in areas like recruiting and benefits administration, if you want all the bells and whistles.

As a one-person HR shop, BambooHR has made my professional life easier. The system is designed for small and medium-sized businesses. It is a web-based workforce solution that offers a variety of tools and features, like HRIS, applicant tracking, benefits management, onboarding, offboarding, leave tracking, customizable fields, reports, access levels, and more. It combines a multitude of HR functions into a single application. It effectively automated basic HR workflow, allowing me to spend more time on other crucial tasks. Forms are online and it has eliminated a lot of paper.

The customer support is very good.

I am not a fan of the new benefits upgrade. Only time will tell if it has helped me or not. I would like to see a total rewards compensation statement. All the data is in the system. It would be helpful to give employees annual total compensation statements.

BambooHR is very user-friendly. It has a clean layout and can be customized based on the needs of the organization. The overall site is easy to navigate and has the tabs that I need to manage employee data. I like that the HRIS acts as an internal intranet site for employees.

Training tab - employees are not able to upload their own certificates. For example, if there are 6 mandatory training modules and I have 6 new hires, I would need to upload 36 files into their training tab. It's tedious and time consuming for the admin.Templates - while this is a smart feature, I think it should be broken down into two. One is for an actual template that applies to all staff (primarily forms). For contracts that require signature, it is not necessary to upload the contract as a template (since it's only used once) and request for the signature. With this, we usually use an external party to get the signatures from both parties and upload it into documents. It would be nice if this can be integrated in BambooHR so everything is in one place. Also, if the "contract" specified to an individual becomes a template, there is a risk of uploading/ sharing it by error to another employee.Cost - I wish there was an option for non-profit to save money on the software especially we're a smaller company. The cost increased a lot from July and it is also in USD which impacts the overall fee since we're a Canadian organization.

BambooHR's customer support is second to none. How they find such cheerful, helpful people, I don't know. They are happy to work with you to help you get the most out of the system. The system is user friendly and can be customized in a lot of ways. You can report on any information in the system, with easy to use standard reports, or you can create your own. They constantly add features and make improvements based on customer feedback. In some cases, they can make requested changes immediately. But they really seem to listen to what you want, and work to get there. Employees can see and request updates to their information, as well as complete & submit forms electronically. I'm able to create approval workflows to support many request processes, allowing us to become more automated and maintain files electronically, which we can then report on. I love the applicant tracking system. I think it's the strongest feature they have, allowing collaboration with hiring managers, as well as communication with candidates. It's helped me manage and improve our recruitment process with the click of a button. All candidate records are maintained in one place, and can be seamlessly on-boarded.

It is only as good as the data you enter, and does not currently integrate with the other systems we use. So, it requires constant data maintenance to keep employee information up to date, for effective reporting. There's no seamless automation for benefit enrollment. The time off system is easy to use, but does not currently show enough detail to be useful for our needs. I hope that BambooHR will focus on automating the integration of information from other systems, and provide a simpler update of benefit plan information at year end.

It's completely utilitarian, you'll clock in and out (and it's geotagged, so no cheating), you'll be able request days off, see pay stubs, etc. BambooHR has made one of the leading HR stages on the advertise. Favorite highlights incorporate the capacity to onboard or unlink representatives utilizing numerous distinctive workflows and choices, we too cherish the capacity to keep track of representative data, counting reports that require marks. BambooHR permits you to turn any archive into a signature layout with custom areas, signature order, and other alternatives. BambooHR Finance offers a simple way to oversee finance and match up it with data put away within the entry, there are numerous more highlights we utilize counting execution administration, time following, candidate following, etc., our group adores you. adore it since they can log in and see their pay stubs and other pertinent data.

The speed of the execution caused us to miss a few points of interest that we had to burrow up afterward, but the bolster group was exceptionally supportive and a few of the extra information areas we needed were not a issue at all to execute. So distant, the as it were drawback I've seen when exchanging to BambooHR is that our pay stubs aren't accessible until payday. The execution module can be progressed by pleasing non-calendar year survey cycles, they did post advertisement hoc surveys a whereas back, but it would be accommodating to be able to set our plan based on the commemoration of the contract date.

I found BambooHR very easy to set up, with a very clear, clean interface, a great mobile app and very easy to use for the employees. I am very impressed with the ease with which I was able to set up time-off policies and performance management, and the applicant tracking system is simple and collaborative. A great strength of Bamboo is the customer service - everybody I have spoken to is communicative, responsive, helpful, knowledgable - they seem to genuinely want to help. Their help documentation is very good and they keep clients up to date monthly with product developments and tips via video. Setting up forms for e-signature is awesome, and the newly introduced COVID tracker and storage of information has sensibly (and for legal reasons) been separated from other HR files.

I'd like to see more flexibility in creating sub-folders for file storage, and integrations with more payroll providers and the time-tracking could use a little more development, but I do like that Bamboo continues to improve in all these aspects and that stops me jumping ship even when there are limitations.

BambooHr has allowed our management team to be on the same page with employee Management. Our managers are able to access our Bamboo account from anywhere, allowing them to keep updated on their team. This product also allows employees to enter & update their own personal information reducing user error. This software reporting has several automated functions for manual reports that my company generates for the corporate office. We continue to automate more processes with the help of the Bamboo development team. The onboarding and offboarding processes are streamlined and offer electronic onboarding, task assignments, and e-signature documents. Bamboo HR is able to support every aspect of employee administration and HR management.

The biggest complaint I have with BambooHr is their customer service and support team. While the team was really hands-on with us for implementation, the support has since left us to figure out our problems with the software ourselves and basically just sends us links to tutorials. The tutorials are ok but we usually end up having even more specific questions after watching them. It would be nice to see them be more hands-on after implementation.

It is simple to use, employees can guide themselves and electronic signatures are a breeze. When an employee moves to a different state, they need to complete a new tax form. To facilitate the procedure, we use BambooHR to request that document to be signed, which allows you to receive it faster instead of trying to email and call them. It saves a lot of time. It allows the new procedure for recruiting people to be very straightforward. Just upload your employment and contact information. Then send them a link to register with BambooHR and fill out the necessary forms.

On two occasions, I was asked to create custom reports through BambooHR. It is somewhat complicated to choose what data I want to appear in the report. We have standardized reports that are easy to access, but it is difficult to create a new one.

The platform offers us a good management of the documentation of our employees. It is easy to make detailed follow-ups about the activity of each employee, and their work time. The same thing happens with the follow-up of the candidates, and their abilities, because this is very complete. Another advantage of bamboohr is that the work can be organized so that specific employees can manage the rest. Bamboohr has proven to be a very reliable service, with which we can support all the work reports of our staff, and much more. The platform has also been of great help to achieve a more methodical workflow, and for the whole team to be aware of the skills and talents of each member of the team. Thanks to this we can create work strategies based on these skills.

Bamboohr offers a quite poor smartphone application. This is much better when used directly from the web page. The Platform does not offer enough communication tools. It does not handle motors of revision of curricular summaries, and neither it allows to administer criminal records (in the case of the candidates).