Mailjet Reviews

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Easy to use newsletter builder included, Can test the service a free plan including 6000 mails per month. Can be used as a mail delivery service such as an SMTP.

Required monthly subscription if you are sending more than 6000 emails per month. Somehow costly as compared to other services.

Ease of use
A plethora of features
Messages arrive to inbox (not spam)
Good analytics
Overall value is good

Mailjet limits your sending rate at first
Some features could be more customizable (e.g. subscriber forms/widgets)
Can be a bit complicated to add sender addresses and verify URLs

I solved the spam problem without large configurations, thanks to their fully qualified servers. It was what I needed

I would love to have the option to pay for the service annually and not only monthly, obviously prepaid

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data.

They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

So far, I have mostly only used the transactional emails. Our developer found this solution and it integrated with our platfrom through the API very smooth. My role was to create and design the email templates. It was very intuitive to use and has a vast feature set. I quickly setup 15+ custom templates within a few hours. The developer had them connected and running within a couple days.

The reporting is a bit confusing compared to other email tools I have used. When I had to go and find if someone was triggered a transactional email and it wasn't easy to find the information I needed.

Its easy to use, simple, and cheap for ammount of mail they offer.

I couldnt find option to read sent mail (to see mail content).

Relatively easy to set up and use, Cheap

Strictly transactional and they shut down my account immediately (which is fine as I am new to this, but they should have made that clearer as I signed up), horrible customer service

it works! even free version is full of features needed by a small online business to run smoothly the every day e-mail needs.

the user interface can be a little bit better, but this is not so important, after all the perfect software does not exist

Easy to set up and configure for multiple delivery platforms, and consistently reliable. Excellent delivery rates.

Reporting can be a little out of sync sometimes, a minor issue in the scheme of things. Reporting granularity could be better, i.e. more detail

Mailjet is quite fair in price, good technically, good API, good and easy to use admin interface.

Support only by email.

Nice company to do business with
Very good and fast service.

If you have payment issues, there system automatics downgrade without any warning.
So the next time, your discounts are gone.

Free plan. Intuative interface. DKIM / DMARC Recording checking.

Some of messages relayed appear in the 'forum' tabs of gmail but that's possibly due to misconfiguraiton on my part somehwere.

I love using Mailjet and have recommended my clients use it as well. It is a great way to send SMTP email, especially since the hosting providers offer such a lack luster approach to doing this.

Nothing, I seriously have no issues with this product.

Mailjet provides a lot of interessant statistics. It gives us an overview of how our messages are treated.

Mailjet should warn us when some services are suddenly blocked... Even if it's caused by our credit card payment. How can I notice that there is something wrong if I don't get any warning ?

The interface is good, which means it's easy to get started. The choice of templates lets you send better-looking mailers. The reporting is excellent, allowing you to drill down into the response data and see where you have been most successful. The 200 free per day is generous, given that you can schedule five different mailers to a total of 1000 people over a working week. The scheduling tool allows your message to arrive at the most opportune time.

Some of the setup procedures are a bit clunky, particularly reusing previous text and layouts. I suppose the five point certification statement about opt-in is a necessary evil. In the reporting it would be useful to know more about the nature of the bounces, or even the detail of the message.

My experience with Mailjet is rather positive. I've tried some other mass mailing platforms and I can say that Mailjet offers good value for money. Mailjet is quite easy to set up, template design tool gives you everything you need to create a nice-looking newsletter. The analytics gives you necessary insights into your marketing campaign. The support team was always quite responsive to my claims and willing to help.

The email sending limitation when you first start sending out mailers with Mailjet is one reason to be annoyed when you have a large customer database. It is not always easy to find out the reason why an email is blocked by Mailjet. However, for me the most annoying thing is that you may get kicked out of the system quite often for no particular reason in the middle of designing or manually sending out mailers.

Mailjet is an excellent email marketing solution no matter your business size. It's user friendly interface, and ease of use makes it the perfect platform for those who don't have the time to waste fiddling around with a time consuming, and cumbersome process to create a professional looking, and eye catching email.

Mailjet really doesn't have any cons per se. However, I do think that they could make some of the backend features like SMTP and API a bit more user friendly, and consumer accessible.

Great value and features! Easy-to-use and advanced features aren't limited to an enterprise account like some other solutions / services are.

Would like to see credits carry over from month to month.

Easy to use and helps drive sales numbers. We can reach multiple leads with one campaign saving time and money.

Limited formatting when trying to create a new campaign. If there were more options on formats it would be helpful.

I already have required features for mail marketing from Mailjet. From SMTP to campaign and contact list.
Sending limit for free account is high comared to other competitors. Love it

No cons. Everything is very good. Thanks

Ease of use and good features.
Inbuilt drag and drop editor for crafting good flyers and newsletters.
Very economical when compared with competitor products.
Option to set up SMTP relay service using our local software.

Customer support not that great, though we can handle most of the things our own.
More improvement in reports and dashboards.

the simplicity of use, the possibility of using different sending emails, the possibility of keeping archives of all newsletters sent

the lack of explanation about blocked emails, it should be more detailed , we should know for each email why it is blocked