Indy

4.7 (103)
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Overall rating

4.7 /5
(103)
Value for Money
4.8/5
Features
4.4/5
Ease of Use
4.7/5
Customer Support Software
4.9/5

95%
recommended this app
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103 Reviews

Laura
Laura
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Good choice for freelancers on a budget

Reviewed on 2021-10-13

Good experience- a good option for freelancers to consider!

Good experience- a good option for freelancers to consider!

Pros

Easy to invoice, nice reminders when someone has viewed the invoice and left comments, too.

Cons

The cost felt like a bit much on an ongoing basis for a solo freelancer based on what was provided. Hard to get clients on board with using the system. Not every client is going to want to invoice through here, either, which is a challenge I had. I had one client that paid through here, but it felt like one more software to use that I didn't need so I simplified and moved elsewhere.

Response from Indy

Hi Laura! It's awesome to hear that Indy's Invoices tool was easy to use and kept you up-to-date with notifications. Thank you for taking the time to let us know where we can improve. It's actually not necessary for your clients to be on Indy to view your documents, invoices, contracts, proposals, or pay invoices but they may not have been clear. I'll be sure to share this feedback with the team so we can find ways to improve the client experience.

Andrea
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great application!

Reviewed on 2021-10-05

Pros

I needed a simple interface for contracts and proposals and light contact management. I love that I can host forms, proposals, and contracts all in one place. You also cannot beat the price point for the value!

Cons

It's a newer program so there are some additional features I'd like to see down the road. But the price point is so good and the program itself is so easy to use that I'm willing to wait out for some additional features, like linking forms to contacts.

Alternatives Considered

HoneyBook

Reasons for Choosing Indy

I wanted something a little simpler and more intuitive. I didn't need (or want) all of the Dubsado features; Indy provided all of the features I really wanted.

Switched From

Dubsado

Reasons for Switching to Indy

I wanted something a little simpler and more intuitive.

Response from Indy

Thank you for being a valued Indy member, Andrea. We built Indy to be simple yet powerful so we're glad to hear that it has all the tools and features for your business. You can add a lead from Forms as a contact by clicking the 3-dot menu next to the name and then clicking 'Add contact'. If you are looking for something different (or not seeing this on your end), please reach out to support. Also, we love feedback! You can reach out to support at any time to submit feature requests. Feedback allows us to continuously develop and improve Indy.

Nathan
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 4.0 /10

Indy is good, but has a way to go

Reviewed on 2022-07-19

I like it, wouldn't recommend it till bugs get sorted out...I want FULL branding...and nothing that...

I like it, wouldn't recommend it till bugs get sorted out...I want FULL branding...and nothing that says Indy.

Pros

I like that I can easily manage all my projects and not have to click twenty times to find the status of a project

Cons

I want FULL custom branding. I'm tried of my emails coming from Indy....I don't want my clients to know I use Indy

Response from Indy

Hi Nathan, it's great to hear that Indy has been able to help with project management. We really appreciate the feedback on more custom branding options and it's on our radar. Please don't hesitate to reach out to our support team if you have any other valuable feedback.

Mary
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Impressed

Reviewed on 2022-03-02

So far, I am satisfied with this software and service.

So far, I am satisfied with this software and service.

Pros

Impressed with a clear, easy solution for helping create contracts and proposals without all the fuss.

Cons

In the proposals, it only gives you one option for the estimate. I like to give my clients options, so being able to have that field more than once would be amazing.

Response from Indy

Hi Mary, thanks for being a valued member. We're happy to hear that Indy has taken the fuss out of creating proposals and contracts. Thank you for sharing your interest in having more than one estimate block in proposals for your clients to choose from. We'll send this over to the team to review. We're always looking at ways to improve our tools. You can reach out to our support team if you have any other amazing feedback.

Quincy
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best software for the beginning small business owner

Reviewed on 2021-12-09

I needed a simple service to do invoicing, possibly create standard documents to use for new...

I needed a simple service to do invoicing, possibly create standard documents to use for new clients, and at some point expand the business.

Pros

The Indy service has made the invoicing process easier, and provides a variety of ways to get paid. The UI is extremely intuitive, and its priced just right for getting started with a small business.

Cons

All the features are great, even the ones I don't use regularly look appealing. Wish there was a tax recording/filing feature included as well.

Response from Indy

Hi Quincy, thanks for being a valued Indy member! It's amazing to hear that we've made the invoicing process easier. This is exactly what we were going for with all our tools we hope you see that as you test out some others. I've forwarded your feedback about a tax recording/filing feature to the team for consideration. Please don't hesitate to reach out to support if you have any other feedback. Feedback like yours allows us to continuously improve and develop Indy.

Nakia
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Indy is stress fre

Reviewed on 2021-10-12

Overall Indy as been a great experience.

Overall Indy as been a great experience.

Pros

Im defiantly someone who overthinks and gets easily overwhelmed with "wordy" CRM platforms that requires me to spend too much time figuring how to use them. With Indy I very at ease and comfortable. Everything is minimal and straight to the point.

Cons

I would love to see more templates for emails and automations for things to flow easily. I would like to be able to schedule 1:1 meetings with clients. I also would love to see a Kanban board for task progress. Also a client portal would be awesome !!!!

Response from Indy

Hi Nakia! It's great to hear that Indy is making it easy for you to run your business without all the stress. The indie life is complex and our team works hard to release tools and features to make it simpler. Thanks for all the feedback. Some of these features are actually already on our radar! I'll be sure to pass those that aren't over to my team for consideration. You can schedule meetings with clients using the Calendar tool if you integrate your Google account. If you'd like another way to schedule, please contact support that way we can delve into this topic further. I'd also love to talk with you more about your feedback. Looking forward to hearing from you!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An excellent tool for freelancers and business professionals

Reviewed on 2022-03-02

I feel connect to this product after using it, and it has helped me grow my small business. It’s...

I feel connect to this product after using it, and it has helped me grow my small business. It’s affordable, and the support staff is kind and proactive.

Pros

The product is incredibly user friendly and easy to use, and I can customize different areas (like my time tracking, invoices, and contracts) to be populated with my information.

Cons

So far, I use and enjoy all of the features Indy offers. They work great.

Response from Indy

Hi there, thanks for the love! We're happy to hear that you've been able to grow your business with Indy. We will continue to support your business by releasing features that will optimize your workflow. Please reach out to our support team at any time if you have questions or feedback.

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Indy is the best replacement I've ever found so far.

Reviewed on 2022-03-15

Pros

I am living in a country where the dollar conversion is really huge. I used HelloBonsai before but I cannot keep up with its pricing. When I found Indy, I can say that this is the most affordable CRM I found. Also, it has the robust features that I love the most and looked for a CRM - creating proposals and contracts, adding contact, creating projects, time tracking, task tracking and file management. They also have a chat feature which I never used but can be an edge to any other CRM out there. For a freelancer/one-person agency, Indy saved my time from client management and organized everything for me.

Cons

I can see that Indy is fairly new in the market. There are things that needs to be improved on such as currency localization. Right now, they only accept USD as currency for invoices. I hope they can globalize in the future. Also, I want to point out about automation. I hope we can add few more automations in the system.

Response from Indy

Hi there! We're happy to hear that you were able to find a tool that meant your business needs at an affordable price. That's our main mission here at Indy you need a tool that works as hard as you do without breaking the bank. Thanks for the feedback. Global currencies are on our radar and we're hoping for a release very soon. We're also looking at ways to improve our product and automation is an area we'd like to explore. If there are specific automations you'd like to see here, please let us know!!

Verified Reviewer
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy for freelancers

Reviewed on 2021-10-11

Pros

It’s incredibly easy to use and deploy and the value for the monthly cost is unmatched.

Cons

The ability to design your documents and invoices could be improved. It’s templated to look very basic currently.

Alternatives Considered

HoneyBook

Reasons for Switching to Indy

The price of Indy was significantly less.

Response from Indy

Hi there! Thank you for being an Indy member. It's great to hear that Indy has been able to help your business at a fraction of the cost of the other tool you were using. I've shared your feedback about adding more customizability to documents and invoices with the team. Please don't hesitate to reach out to support if there's anything else you'd like to see on Indy.

Verified Reviewer
Overall rating
  • Industry: Graphic Design Software
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Invoicing

Reviewed on 2022-07-21

I have had a great experience! It's been the best transition for my business. I think it is some...

I have had a great experience! It's been the best transition for my business. I think it is some much easier to use than honey book or another invoicing services.

Pros

I love that it has so many features! It is such a good price compared to honey book.

Cons

Sometimes it does glitch in the app. I would use the app a lot more if the bugs are fixed

Response from Indy

Hi there, we're happy to hear that you're loving all Indy has to offer at an affordable price. We apologize for any glitches and bugs you experienced when using our software. Please keep our support team updated if it happens again and we'll look into.

Nash
Overall rating
  • Industry: Media Production
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A must for freelancers & small businesses!

Reviewed on 2022-07-21

Indy has really helped me learn more about contracts, invoicing, and organization when it comes to...

Indy has really helped me learn more about contracts, invoicing, and organization when it comes to managing between my clients and projects. I love it and plan on staying loyal because it has great features for the prices and I really enjoy it so much!

Pros

I really enjoy the simplicity of Indy, it has everything I need to be able to run my business as a solo freelancer. It gives me that professional edge so that my clients take me seriously as a freelancer.

Cons

I honestly don’t have a negative to say about this software. It has helped me tremendously as I’ve been getting into my freelancing and slowly growing more clientele. I really enjoy it!

Response from Indy

Hi Nash, thanks for all the love! It's truly amazing to hear that Indy has everything you need to run your freelance business. We'll continue to update our tools with new features to continually give you that professional edge with your clients. Please don't hesitate to reach out to our support team if anything comes up or if there's something you'd like to see on Indy. We're always looking for ways to improve our product.

Stephanie
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

I'm obsessed with Indy

Reviewed on 2021-12-09

I'm obsessed. It's been helping me keep track of which clients haven't paid me (and more importantl...

I'm obsessed. It's been helping me keep track of which clients haven't paid me (and more importantly how long it's been since they paid me) and how long it takes for my invoices to get paid in general.

Pros

Indy helps keep track of EVERYTHING. I can login every morning and know what I have to do throughout the day. I have reminders in my email about important tasks and meetings, as well as due dates that are coming up, so I know I'm staying on top of things. I'm just starting out with my business so it's very important to me to be able to deliver for my clients, and Indy has been doing a great job of making sure I don't drop the ball.

Cons

Anything I don't like has been minimal, and is usually something I can take care of on my own. For instance the client management, when sending invoices, forces you to initially address it to a specific client rather than the business that the client/contact works for. It's something I can go in and edit easily though, but it would be nice to be able to put the organization as the client and simply name contacts there without having them become the only point of contact for the organization.

Response from Indy

Hi Stephanie! Thank you for being a valued member. We're happy to hear that Indy has helped you keep track of everything so you can keep your business running smoothly. I have forwarded your feedback about creating companies as a contact with different people associated with that company. Please don't hesitate to reach out to support if you have any other feedback on what you'd like to see on Indy.

Aidan
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

An all up invoice and contract system that doesn't drain your bank!

Reviewed on 2021-11-30

Very happy with the software. It's always a win when you find software that actually works at a...

Very happy with the software. It's always a win when you find software that actually works at a pricepoint that makes sense.

Pros

I absolutely love the contract builder that Indy has. It's easy and intuitive to navigate. Coming from honey book for the past three years, I'm so happy I found Indy, Invoices look great and are easy to generate. the desktop and mobile app are seamless. Very happy with the functinality.

Cons

I wish there was a way to send the contract and invoice together in one email. Maybe there is a way. haven't found it out yet.

Alternatives Considered

Square Payments, Invoice Ninja and Bonsai

Reasons for Choosing Indy

Price and function

Switched From

HoneyBook

Reasons for Switching to Indy

Price and function

Response from Indy

Hi Aidan, thank you very much for sharing your feedback. We are so thrilled to hear that it is easy to create great-looking contracts and invoices while providing a seamless way to run your business while at home or on the go. Regarding sending 2 items in one email, I have forwarded this feedback to the team for feature consideration. In the meantime, you could create an invoice and share it via a link instead of the email service. Then when you create/send your contact, add the invoice link into the email body for the contract email. When your client receives the email, they'll see the block for the contract and an active link for the invoice. If you reach out to support, I can provide you with a step-by-step tutorial with images. Additionally, if you ever need anything at all, please reach out to us via the in-app support chat button.

Justin
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great PM Tool with Powerful Billing Features

Reviewed on 2022-07-20

My overall experience has been good. The Indy makes tracking your tasks and objectives easy and the...

My overall experience has been good. The Indy makes tracking your tasks and objectives easy and the ability to add tracked time to invoices is nice. (If you bill by the hour - but you shouldn't)

Pros

Indy is a great project management toll for a freelancer or small team to track workflow, proposals and invoicing. The invoicing and billing features are great to offer clients a solutions to pay quickly.

Cons

Seems still in development and new features are being released. It feels a little behind some of the other industry software but is taking the time to fix what other solutions are doing wrong.

Alternatives Considered

HoneyBook

Reasons for Switching to Indy

Price, and free trial/entry offer.

Response from Indy

Hey Justin, we're glad to hear that our all-in-one productivity tool has been helpful in keeping your business organized. We originally built Indy to be simple and lightweight but now we're working on expanding our feature set to provide more robust tools. We're actively working on some new and exciting things and we can't wait to share them with our community. Please don't hesitate to reach out to our support team if you have any other feedback feedback like yours allows us to continuously develop and improve Indy.

Marcus
Overall rating
  • Industry: Graphic Design Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Love This! Keeps more money in your pocket and off the table!

Reviewed on 2022-03-02

Awesome experience overall and would recommend.

Awesome experience overall and would recommend.

Pros

I love the time tracking feature especially with my retainer clients. Makes accountability and task management a breeze. Ensures I’m accurately paid for time on project. Gives solid evidence when you can attach an itemized listing to your invoices. Love this!

Cons

Not applicable. I like all the features of this software.

Response from Indy

Hi Marcus, thanks for the love! We're happy to hear that Indy has helped streamline time tracking and invoicing at a price that doesn't hurt your pockets.

Brian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

first review

Reviewed on 2021-10-07

Love it. It's nice to look at and an easy UX. I just need it to be more robust for my other...

Love it. It's nice to look at and an easy UX. I just need it to be more robust for my other ventures.

Pros

The invoicing is great. The UX is great.

Cons

I wish there was a way to set up all of my DBA business under the same umbrella. That's my biggest problem with it, and when my other business get busier I will have to switch to another company most likely.

Response from Indy

Thank you for being an Indy member, Brian! We are happy to hear that you enjoying using Indy's Invoices tool. I've shared your feedback about having the ability to have multiple businesses under one account with the team. It's really important for us to know where we can improve so thank you for taking the time to share your feedback with us. We built our tools to be simple and lightweight but we are working on expanding our feature set to provide more robust tools. Please don't hesitate to reach out to support if you have any feedback on features you'd like to see in Indy.

Camila
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to use and just what I need!

Reviewed on 2021-09-29

I was so thrilled when I found Indy because it offered me more of what I needed for a lower price...

I was so thrilled when I found Indy because it offered me more of what I needed for a lower price that what I was previously using. Whenever I experience any issue, the customer service team is always quick to respond and resolve and that is a big plus.

Pros

I love that Indy offers all of the things I need in one place, without overcomplicating with too many services. The contracts, proposals, and invoices are all simple to use and allow me to keep all of these important documents organized, easily accessible, all while making the process simple for my clients. Another huge plus for me is that Indy does not charge extra for payment transactions (only the fee direct from the payment processor applies). The customer service is also fantastic!

Cons

I have noticed some glitches on the platform at rare times. I also wish that there were a few more formatting and styling options for contracts and proposals, but this is the designer in me!

Response from Indy

Thank you for you being a valued Indy member, Camila! It's great to hear all the ways that Indy has helped your business at a fraction of the cost of the other tool you were using. Thanks for the feedback on formatting and styling options. I've shared this (and the occasional glitch) with the team so they can find ways to improve on our current feature set.

Prasanna Ram
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best tool for managing self employed work

Reviewed on 2022-03-07

Love it, and will continue using this as my primary tool for managing self employed work. Looking...

Love it, and will continue using this as my primary tool for managing self employed work. Looking forward to more new features from the team!

Pros

Ease of use mainly for time tracking and invoicing. Having a mobile app also helps quickly add manual time slots which I use a lot. Very competitive pricing compared to alternatives in the market.

Cons

Nothing specific though I would love a very native integration with Wise global account for accepting payments through Indy itself to corresponding currency account. Current options seems limited to me when thinking about global scale.

Response from Indy

Hi Prasanna, it's wonderful to hear that you've been able to use Indy to help manage your freelance business. We have an update coming shortly that will let you change the currency to your preferred global currency. We are also considering alternative payment processors and will look into Wise. Thanks for the feedback!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

My INDY Experience

Reviewed on 2022-07-23

Overall! It was a great experience, this will surpass any other CRM out there!

Overall! It was a great experience, this will surpass any other CRM out there!

Pros

It's easy to use. Friendly designs, and most of all the customer service is legit! Overall, it's great!

Cons

I would suggest to INDY to develop a team feature where I can invite more people or my team to a project I create in INDY.

Mitzi
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

IndyPro perks

Reviewed on 2022-03-09

IndyPro helps me stay organized with task management, billing and invoicing, and contracts and...

IndyPro helps me stay organized with task management, billing and invoicing, and contracts and proposals.

Pros

I chose this software over others because it was affordable and there was a built-in calendar. I can also integrate my Google calendar.

Cons

I wish it also had accounting. I have to use separate software for that.

Alternatives Considered

HoneyBook, Dubsado and Bonsai

Reasons for Switching to Indy

Price and features I needed

Response from Indy

Mitzi, thanks so much for the review! It's amazing to hear how Indy's tools have helped organize your business. We're definitely looking into ways to expand on our feature set and that does include accounting features later down the line. We'll be sure to keep you updated as we make progress on this release.

George
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Spend More time with your clients not charging them

Reviewed on 2022-02-25

Very positive so far, I love the invoice feature, especially the automated send outs. Thanks.

Very positive so far, I love the invoice feature, especially the automated send outs. Thanks.

Pros

Indy helped me remove a few hours of work each week monitoring time spent with each client, and sending out invoices. Often times I would forget to send out invoices and send invoices at inconsistent time schedules which would be a point of friction for the people I work with.

Cons

The time tracking feature is still a little difficult to use. I don't work on individual "projects" for clients, instead just working maintaining and improving their websites and responding to small updates. It would be nice to be able to track time for an individual client/company vs a project.

Response from Indy

Hi George, thanks for being a valued Indy member. It's great to hear how Indy has helped streamline your business operations and makes sending invoices a breeze! The ability to track time per client sounds like a great idea. This feedback has been shared with the team for feature consideration. If you have any other feedback on our time tracking tool, please let us know. We'd love to be able to make some changes to it to ensure it's not difficult to navigate.

Taryn
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The most valuable tool for Solopreneurs /Small Business

Reviewed on 2021-12-15

Indy is a great solution in that it saves time prospecting clients and signing contracts. It gives...

Indy is a great solution in that it saves time prospecting clients and signing contracts. It gives you added confidence when signing agreements with larger entities. It's standard practice to just accept a client's contract, with Indy, I can introduce my own, and even if I have to use a client's contract, the language/terms from my contract are always embedded into it. My only wish is that they'd create a yearly subscription.

Pros

The contract templates are clutch! As someone who regularly contracts with startups, having my own contract in place guarantees my terms of service. I absolutely love the built-in late payment function. Since instituting that into my contracts, I never have to chase down payments and it's just a nice touch.

Cons

Creating SOWs is less intuitive. However, it's not that big of a deal overall.

Response from Indy

Hi Taryn, thanks for the feedback. We're happy to hear you're loving Indy's contract tool and all the ways it's helped streamline your business. Good news we are working on an annual subscription plan. Keep an eye out. We'd love to know more about how we can make the SOW more intuitive. Please contact support so we can chat.

Daniela
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Love this tool!

Reviewed on 2022-07-29

Love this tool! Easy to use, beautiful, and user friendly on the admin side and on the client side.

Love this tool! Easy to use, beautiful, and user friendly on the admin side and on the client side.

Pros

Easy to use contract drafting tools with relevant templates ans the ability to adjust to your needs. I was able to use it quickly and send the contract to my first client!

Cons

The only thing I didn't like is that once you start editing the contract on your own, you are not able to go back to the other mode.

Alternatives Considered

HoneyBook

Reasons for Switching to Indy

I like the look and feel of the platform!

Response from Indy

Hi Daniela, it's great to hear how Indy's Contracts tool has helped your business. Thanks for the feedback...we hear you! We're currently working on reimagining the Indy Contract experience to fix this issue and we'll have more to share on this as it develops.

Daniel
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Indy Review

Reviewed on 2022-03-12

I had a very positive experience with Indy, I feel like they really know their customers and strive...

I had a very positive experience with Indy, I feel like they really know their customers and strive to provide tools for freelancers at affordable prices.

Pros

I feel like the Indy was made for me, since I needed help with contracts, proposals, and invoicing.
Indy has all these features and many more.

Cons

I really don't have any cons for the team Indy, all features that I need under one roof.

Response from Indy

Hi Daniel, thanks for being a valued Indy member. It's awesome to hear that you're loving all that Indy has to offer. We pride ourselves in our unwavering commitment to building a platform for freelancers based on their needs. We do this by actively talking to our community and collecting feedback. We're happy to hear that you haven't found any cons yet but, if you do, please don't hesitate to reach out to our support team to share your experience.

Corky
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Great tool for freelancers

Reviewed on 2022-07-28

I found the software easy to get used to and now it’s very simple to generate invoices.

I found the software easy to get used to and now it’s very simple to generate invoices.

Pros

Ease of setup. Payment methods are great and the fact that payments are recorded makes the workflow so easy.

Cons

I does not have a Mac desktop timekeeping app.

Response from Indy

Hi Corky, we're happy to hear you're loving Indy's ease of use and how you can quickly get paid with your preferred payment option in Invoices. We always strive to find ways to streamline your workflow so it's nice to hear we've been able to do that. Thanks for the feedback on Time Tracker we're always looking for ways to improve our product. We'll have the team review this and hopefully, we'll be able to get it added.