ConstructionOnline Reviews

Their customer service is unbelievably good. If you have questions or don't understand something, they work with you until you do. I'm impressed by how much time and effort has gone into putting this platform together and their constantly willingness to listen to their customers for feedback.

For there most part, I love almost everything. I wish the ToDo lists and/or punch lists had the ability to repeat those items you do on a daily basis. At the moment that's all I can think of.

Estimate budget tracking, scheduling, the use of subcategories, the ability to set tax rates, and profit margins

You can not adjust the schedule from the mobile app

If GamePlan works as it should, this could almost turn our operations into a self driving car. The increased efficiency and convenience we expect to get out of this should have a direct impact on our bottom line, as well as our ability to leave our clients satisfied

The OnSite App seems to need work before we can even use this. The language used in the app is confusing as well as the functionality. This makes the likelihood of proper use by our guys in the field highly unlikely, which could be worse than if we don't use GamePlan at all. It needs to be clear to the user that they just "Completed" the task. Currently, it says "Dismiss Event," which sounds more like you are ignoring the task. Additionally, you need a submit button, complete task button, or some type of clear confirmation that lets the OnSite User know, for sure, that they have just completed the task in the system. Then, the main page of the app needs to reflect that the task was completed. Additionally, I do not see anything actually being completed in construction online from the operations manager end of things. That takes most of the benefits of the software away. I tested this by creating a fake user account and assigning tasks to myself from construction online. I couldn't tell what I was doing when I was "Dismissing" event because I couldn't tell if it has updated the app. Then when I went into construction online, it did not show that anything of the tasks were completed. Again, we can't wait to get GamePlan implemented in the business, but I think we need some kinks worked out before we put it into place.

I like that we are able to build cost books to make estimating simpler. The various templates are very helpful as well.

I think the general UI could use some help. It is not always intuitive on where to find certain information. I wish you could enter addresses for calendar events since some of our meetings take place at clients homes.

Our primarily use for Construction Online is estimating, scheduling and job costing, and these features have been integral to our success as a company. We can easily build budgets for our clients, schedule projects and then track the job costing throughout the duration of the project. Everything can be built with templates which saves numerous hours and the real time job costing helps guides decisions throughout the build. The scheduling has allowed our project managers to plan well in advance which has created a smooth construction process.

The documents which can be autogenerated are great but I have found it quite tough to customize them to a format which can be sent directly to our clients or trade partners. This is more of just a personal preference rather than a drawback to the product.

installation was as simple as clicking a link. Very user friendly and easy to install. Technical support is available but I never used it because I had no issues. I was able to do everything myself.

I have not identified any issues. I am able to manage my projects from beginning to end. This is exactly what I needed.

Easy start up and intuitive to use. Transferable from laptop to tablet to phone.

When taking photos of multiple Projects, it is necessary to back completely out of the Program and then re-enter. There is no way to jump from project to project.

Being able to manage all your information under one platform. Functions and tasks are easy to assign and follow up

Merging and naming of blueprint pages, software does not recognize and at times sorts them out of sequence

UDA is a convenient place for all of our client's documents to be stored and shared across clients, subcontractors, project manager, and designers. The feature that allows clients to "approve" each choice ensures that their desires are withheld during the building process. Having a virtual format for all of this information is essential for our design business where clients are often out of state and makes communication easier. The live chat function on the software is great for questions about the software that are quickly answered by a representative.

The organization of categories, selections, and choices could be improved by having more flexibility for their organization. Often, we have multiple choices for a selection, and it would be easier for our flow for a client to approve multiple choices within a selection. However, we have found ways to work around this limitation.

It seems to integrate well with agile books as long as you understand how QB items work. When I called for help, I received an effective and immediate solution and the project logging application was much easier than using a spreadsheet.

My only complaint is that I have waited too long to implement my software program integration. I don't really have any negative comments ... the product continues to evolve and improvements are added and unlike many systems

All-in-one functionality. Super great customer service.

There are just a few minor features that we would be great. 1) Not counting QB credit card credit as cost. 2) Being able to see what costs came in from QB for each Construction Online category.

I enjoy the cross platform functionality. It's so great to be able to access our files from any location, either online or from our servers in the office. This makes a big difference as our team (and project list) continues to grow - we can allow viewing of select items/lists and we don't need to force anyone to use Mac or Windows to work within UDA. Far surpassing any software features, though, the fact that your IT staff is so prompt to respond and so helpful launches this software into one of my favorites I've ever worked with. All software has issues - it's how you respond and deal with those issues that differentiate you from the rest and I thank you for it. Now if you can just have some IT available until 5pm West Coast time (where I am) my dreams would really come true. Thank you to Katy and all the other fabulously helpful people I've interacted with!

A trifling issue, but since you asked - when I add documents from our computer to the Project Files for a job, it's pretty wonky and time consuming. If I drag an item to the file list, instead of showing it was added - the file list scrolls back to the top so I have to scroll back down to see if it was even added - which it usually wasn't. This happens each time. This means I've taken to adding each document twice to ensure it imports so I don't need to scroll down to check if it's there or not. It would be MUCH nicer if the file list stayed put while I added files so I could see where - and that they were added to the list. Sometimes UDA lets me add mutliple documents and adds a 1 or 2 after each multiple - and sometimes it warns me that it already has that doc in the file. If this warning could pop up every time, I wouldn't need to then re-scroll down to the files I just added and delete duplicates. Also - just like when I add files, when I delete a duplicate the file list automatically scrolls back up to the top so I have to manually go back down to where I was to delete the next duplicate.

The detailed list on the estimating program helps to remind me of each item to price. The change order option is very helpful because it becomes part of the base bid, and it is designed to allow me to track the draws each week.

I give my project manager a copy of the estimate without the mark-up info. It would be helpful if I could print off a copy of the estimate with all the details of the estimate, but without doing a proposal to get that copy.

I use this software on a daily basis and the organization it brings to my project tracking, and scheduling is unbelievable. From estimates to completion, the software makes it possible to keep track of it all. What great software!

About the software itself, I have no complaints. I have been using UDA Construction since 2004 and the software has a learning curve that needs a serious commitment and that is one of the reasons why I like the app so much because a lot of the data can be updated from the field. The learning curve was steep over the years but it has only skilled me in how one should think around construction projects which is also a benefit. The learning curve, however, for me has been slow for the simple reason that as my experience and projects grew the demand exponentially grew on the software itself, so my learning curve followed that trend.

We are a small GC entity for an owner/manager of commercial properties. Construction Online allows us to easily manage multiple projects simultaneously whether we are the GC or just the owner's rep. It ahs paid for itself just in tracking of change orders alone. The fact that we can have one place to with one easy interface to store and retrieve information is absolutely amazing. It has allowed us to be better at what we do in the field because we spend less time trying to organize job folders.

The scheduling portion was a difficult piece to get to function properly Trying to have predecessors, getting the Gantt chart to layout correctly, and the schedule to print properly were all too difficult. We purchased Microsoft Project as a result.

The features are endless. We can everything in UDA that we used to do in 4 different platforms. There is a lot to learn, but the outstanding customer services makes the process easy.

There is a learning curve as you get started. There are just so many features that we are still learning about.

Construction Online gives me the value of having everything I need in one place. Plus the client portal is a major plus for communication with my clients on change orders, scheduling, etc.

Don't have any complaints. Sometimes when you need someone to help you, it may be awhile before they do call back.

The financial reports are instrumental for our business.

Building the construction schedules could use a feature that lets you add lag days.

This software gives you the best bang for the buck. There are only a few programs on the market that will do everything that CO does, and only CO integrates everything and makes it easier for the user.

Some of the features from Construction suite have not moved over to CO. The client website looks dated and it is not extremely user friendly.

CO keeps all my documents, notes, logs, appointments and anything else I need to put in there and organizes it in a simple way so I can get what I need when I need it. This business can be crazy, and CO is a powerful tool that lets me keep things under control. I'm learning more all the time, and I know I don't use it to its fullest yet, but even so my business has shown a tremendous impact. Staying organized is what it is all about. The guys at UDA have always been so helpful and respectful. They are able to guide me when I need it even if I am under a deadline and stressed out. If there is a problem they cant't fix on the phone, they can get on the screen share and find a solution or get back to me with a fix in a reasonable time.

I have no complaints at all. Maybe I'd like it more if they were headquartered in my town.

This product is affordable and convenient for meeting all the essential management team criteria

Cons: great user-friendly tracking tools. easy daily log system

The project and team management tools will be a huge asset to our system. I like the ability to create templates. I think the estimating is easy to use and very useful

I would like to be able to have some initial set up control power on my end when setting up sub contractors. It's absolutely essential that I be able to pull up the estimating docs from the app, so as to cross reference different items. Simply looking at a pdf version is not the same. I think there should be a way to classify projects. For example, once a contract is signed I would turn the project over to live. At that point, the estimate can't be altered, only change orders created. Some of the projects we begin building will never turn into jobs, so they will only have the estimating portion done more than likely. I wouldn't want that project to count as an overall project and go against the total amount we are allowed. But I would want to be able to at least be able to estimate through the system so if it turns into a job, it can carry over. I also think it's really important to be able to use the scheduling system through the app. I wish there were more options to customize the estimate reports to look more professional.

Ease of use, thoroughness of job costing and seamless integration between estimating and document generation.

Two things:
1. Cost. Although it is a good value, there should be tiered plans for smaller companies with fewer users.
2. Better Project Management options to keep track of hours and material costs during a project.

There are several things that we find useful with this software. The ease of being able to add items and the fact things can be added from different contractors at job sites makes this a great website.

There are so many features, sometimes it takes quite a bit of time figuring it out.

I feel the product reflects the care and concern that the personnel of UDA Technologies project when they are asked to answer questions or provide technical help. The updates and changes with the interface keep reducing my work load in the office, while providing me with better cost control and work flow. The next best thing is you have resisted the "pitfall" of out sourcing your support group this is a major plus.

That I have to get up at 2 in the morning to get questions answered, as they say,"it's the price you pay for living in paradise" Hawaii