ConstructionOnline Reviews

ConstructionOnline

4.5 (549)
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Web-based project management tool for construction sector

Overall rating

4.5 /5
(549)
Value for Money
4.5/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support Software
4.8/5

95%
recommended this app
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549 Reviews

Rean
Rean
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

This is the best new "toy" I've had in years. I feel like a kid in a candy store!

Reviewed on 2017-10-18

Saves time. Makes it easy to find stuff. Helps you stay organized. Keeps subs, vendors, owners,...

Saves time. Makes it easy to find stuff. Helps you stay organized. Keeps subs, vendors, owners, architects, vendors all on the same page.

Pros

I am a new user of this kind of software. A few months ago I did not even know that something like this existed. It has opened a whole new world for me and I am blown away by what this software can do. We demo'ed a few competing products before making a choice and it was the wide range of features at the most competitive price that sold us on ConstructionOnline. I especially like the messaging feature which is basically an email system dedicated to one specific project.

Cons

There is nothing I really dislike about ConstructionOnline, there are just some features I do not use as they do not meet my needs as a commercial general contractor. For example, I do not use Estimating and Change Orders as they seem to be less robust than some of the other software products. These features seem to be geared more towards the residential market. However, I realize it is hard to be everything for everyone.

A feature, I think, that would be nice would be the ability to sign documents electronically. Maybe one can do it through Redline; if so, I have not been able to figure it out yet.

As a general contractor one has to collect submittal packages from vendors and subcontractors, review them, and then attach a separate sheet to the package, that contains your stamp of approval/comments/signature on it, before you forward the submittal package on to the architect/engineer for review. On this submittal sheet there is space for the different reviewers to add their stamps as well. It would be nice if ConstructionOnline could generate this submittal sheet that you can attach to submittal packages sent to you. Currently, I generate the submittal sheet in another project management program, print it, place my stamp on it, sign it, scan it back into my computer, upload it to a pdf editor, add it to the submittal package file, and then upload the combined file to ConstructionOnline. It would be nice if you could do it all in ConstructionOnline.

John
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Review by owner/entrepreneur

Reviewed on 2023-06-19

Overall, it is checking all the boxes necessary for managing our company; I’m still learning how to...

Overall, it is checking all the boxes necessary for managing our company; I’m still learning how to use it myself- after almost a year after purchasing it!

Pros

It has all the features you need for running a mid-size construction company.

Cons

The learning curve is quite challenging, which makes it a tedious process to adopt and train employees.

Alternatives Considered

Buildertrend

Reasons for Choosing ConstructionOnline

We switched from solely using QuickBooks for estimating and invoicing. We still use QuickBooks for bookkeeping, etc. Construction online offers so many more features necessary in a construction company, and can still be synced with QuickBooks.

Switched From

QuickBooks Online

Reasons for Switching to ConstructionOnline

It seemed like a better product overall with better customer service and better reviews.
DJ
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

We are excited to put gameplan into action, but it seems it needs some work first

Reviewed on 2017-09-05

Our business uses it for scheduling, but we are looking forward to using the GamePlan function when...

Our business uses it for scheduling, but we are looking forward to using the GamePlan function when it is ready

Pros

If GamePlan works as it should, this could almost turn our operations into a self driving car. The increased efficiency and convenience we expect to get out of this should have a direct impact on our bottom line, as well as our ability to leave our clients satisfied

Cons

The OnSite App seems to need work before we can even use this. The language used in the app is confusing as well as the functionality. This makes the likelihood of proper use by our guys in the field highly unlikely, which could be worse than if we don't use GamePlan at all. It needs to be clear to the user that they just "Completed" the task. Currently, it says "Dismiss Event," which sounds more like you are ignoring the task. Additionally, you need a submit button, complete task button, or some type of clear confirmation that lets the OnSite User know, for sure, that they have just completed the task in the system. Then, the main page of the app needs to reflect that the task was completed. Additionally, I do not see anything actually being completed in construction online from the operations manager end of things. That takes most of the benefits of the software away. I tested this by creating a fake user account and assigning tasks to myself from construction online. I couldn't tell what I was doing when I was "Dismissing" event because I couldn't tell if it has updated the app. Then when I went into construction online, it did not show that anything of the tasks were completed. Again, we can't wait to get GamePlan implemented in the business, but I think we need some kinks worked out before we put it into place.

Dilcia
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Construction Online and our company

Reviewed on 2024-06-03

With the option for a mobile app managing projects has become easier and the team has the informatio...

With the option for a mobile app managing projects has become easier and the team has the information always at hand.

Pros

It contains in one place all the necessary tools to manage a project, from the conception of said project with the creation of estimates to daily monitoring with photos and reports. Every detail of project tracking is clearly integrated and user-friendly. It also helps keep the client up to date and has all documentation, communication and evidence in one easily accessible place.

Cons

Some features from Construction Suite are not part (yet?) of the online version.

Jason
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Uda construction online

Reviewed on 2022-09-21

I have used uda since 2007, when I decided to go to an online platform I tried several, none of...

I have used uda since 2007, when I decided to go to an online platform I tried several, none of them had the easy user platform that construction online had

Pros

Estimate budget tracking, scheduling, the use of subcategories, the ability to set tax rates, and profit margins

Cons

You can not adjust the schedule from the mobile app

Alternatives Considered

JobTread, Buildertrend and Contractor Foreman

Reasons for Choosing ConstructionOnline

Buildertrend estimating and budget tracking was terrible

Switched From

Buildertrend

Reasons for Switching to ConstructionOnline

They didn't have the estimating set up in an easy to use dashboard, no sub categories no easy we to use percent of mark up, and tax rates, and all of the categories are in tabs, so when you want to look for a specific item you can just click on the tab for that category, the other products you need to scroll through the whole estimate
Chris
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Construction Online is a Must Have

Reviewed on 2022-05-25

Our company has used Construction Online for almost 10 years now. The UDA team made the tailoring...

Our company has used Construction Online for almost 10 years now. The UDA team made the tailoring of their product to our specific needs really easy and the learning curve with our organization was quite short. Construction Online has improved every aspect from our estimating to our production and the whole client experience. I would never start another project without the full workings of it going through Construction Online.

Pros

Our primarily use for Construction Online is estimating, scheduling and job costing, and these features have been integral to our success as a company. We can easily build budgets for our clients, schedule projects and then track the job costing throughout the duration of the project. Everything can be built with templates which saves numerous hours and the real time job costing helps guides decisions throughout the build. The scheduling has allowed our project managers to plan well in advance which has created a smooth construction process.

Cons

The documents which can be autogenerated are great but I have found it quite tough to customize them to a format which can be sent directly to our clients or trade partners. This is more of just a personal preference rather than a drawback to the product.

Alternatives Considered

Buildertrend

Reasons for Choosing ConstructionOnline

I wanted to use a software that would allow me to track job costs in relation to our estimates. That was not something CoConstruct was offering.

Switched From

CoConstruct

Reasons for Switching to ConstructionOnline

Construction Online offered more in the sense of estimating. I much preferred the way Construction Online estimates were set up. I found it to be more inline with the views I was used to using and the job costing went into more detail which is what I was looking for.
Ray
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Construction Online

Reviewed on 2024-01-02

The product is easy to use provides a great user friendly tool to manage projects.

The product is easy to use provides a great user friendly tool to manage projects.

Pros

The app is user friendly, overall easy to use and train, has almost every Project Management tool that a construction Project Manager will need.

Cons

Very basic estimating tool, very basic scheduling tool, very poor billing, invoice management and cost tracking

Devon
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Every aspect is well thought out

Reviewed on 2024-02-20

Its been amazing so far ! I was pretty empressed with customer support and how fast the response...

Its been amazing so far ! I was pretty empressed with customer support and how fast the response ti.e is

Pros

Im a big fan of the reporting in all areas of the software.
I have tried to impliment these forms of tracking before but it is extremely expensive to try and do on your own.

Cons

The price is a bit extreme i would like to see a bit more variance and the ability to drop a few more features for a discount.

David
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Great Alternative to Procore

Reviewed on 2023-11-27

Great overall experience, and hard to beat the value it provides.

Great overall experience, and hard to beat the value it provides.

Pros

It's RFI management feature helps us track and push timelines.

Cons

Project dash boards are a little busy, takes a little time/patience to learn where all the feature and specific menu items are located.

Alternatives Considered

Procore

Reasons for Switching to ConstructionOnline

Price was much better but the features were still very similar.
Kelly
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Excellent speed and ease of use

Reviewed on 2019-05-10

Mananging numerous subcontractors on numerous projects. Makes keeping track easy.

Mananging numerous subcontractors on numerous projects. Makes keeping track easy.

Pros

The fact that it is extremely fast and has a ton of great features

Cons

Not sure yet I haven't used enough to find a con.

Alternatives Considered

Sage 100

Reasons for Switching to ConstructionOnline

All around ease use and function sand they were more affordable.
Joe
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Merging UDA with our needs

Reviewed on 2023-09-06

So far Customer Service has been GREAT!

So far Customer Service has been GREAT!

Pros

One source or solution, everything under one platform.

Cons

Lack of a prebuilt RS Means construction cost database option.

Alternatives Considered

Procore, Autodesk Construction Cloud and STACK

Switched From

STACK

Reasons for Switching to ConstructionOnline

Had a platform we thought we could adapt to our requirements
Walter
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

UDA Construction Online, Awesome.

Reviewed on 2024-05-13

I have used other management tools and platforms and UDA is by far the easiest to use. I never feel...

I have used other management tools and platforms and UDA is by far the easiest to use. I never feel like if I need some info from the platform I am in for a 1/2 to 1 hour session to find what I am looking for.

Pros

Firstly I like that it is easy and intuitive to use. All of the functions are organized for ease of use and I don't have to spend lots of time (time is money) looking for the functionality that I need. Secondly, I really like that everything is on one platform. I especially like that I can look at the plans and the budget in one short session. Thirdly, I like that the project tracking is easy to use and allows for quick logging for the day.

Cons

My only thing that gets me is the AI assistant button is always in my way when I first open the platform.

Aleia
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Our Processes Have Improved Exponentially!

Reviewed on 2024-03-27

Pros

Construction Online has emerged as our beacon of efficiency. Previously, our operations relied heavily on manual tasks, hindering our productivity and overall effectiveness. With Construction Online, however, we've experienced a paradigm shift. The platform's robust features have empowered us to streamline our internal communication seamlessly. Now, every member of our team is on the same page, fostering collaboration and enhancing productivity.

Moreover, Construction Online's project management tools have been instrumental in keeping us on track. We can closely monitor our projects, both in terms of schedule and budget, with unparalleled precision. This level of oversight has enabled us to proactively address potential issues before they escalate, ensuring smooth project delivery every time.

One of the standout advantages of Construction Online is its centralized information repository. Gone are the days of searching through endless folders and emails for crucial data. With all our information consolidated in one place, accessing project details, documents, and communications has never been easier. This centralized approach has not only saved us valuable time but has also improved our organization's overall efficiency.

Cons

While Construction Online has significantly enhanced our operations, we did encounter a notable challenge specific to our location in British Columbia. The platform's handling of Provincial Sales Tax (PST) posed a hurdle for us, as it's not recognized within the system. This limitation required us to devise a workaround, particularly concerning the integration of QuickBooks Actuals from QuickBooks Online. While this was a manageable inconvenience, it did necessitate additional steps in our financial processes.

Don
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great product, great value

Reviewed on 2023-02-01

The biggest benefit we've had is the collaboration of information. My field super no longer has to...

The biggest benefit we've had is the collaboration of information. My field super no longer has to call asking about a PO, he can look online. He can submit back charges and VPO's to me for approval from his phone in the field. Communication amongst our team and to our subs is all in one place for all of us to see.

Pros

This product is really easy to use. The support is amazing. Even with seemingly simple questions, I can call or email them anytime and I always get the help I need. They have even worked with us to make the pricing options scalable for our needs. Transitioning from the desktop version to the online version was a daunting task but after I did it, I wish I would have done it sooner. The features available for our team to collaborate information is invaluable.

Cons

When I am in costbooks, I wish there was a way to click and drag items into new folders. The way it's set up now is a little time consuming. There also isn't a way to deactivate sub-categories in the estimates like there was in the desktop version or set sub-categories as allowances.

Hector
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Lost with out it!

Reviewed on 2022-01-12

I have been using this software on since 2015 and has been extremely satisfied. I operate as a...

I have been using this software on since 2015 and has been extremely satisfied. I operate as a small residential Contractor and use UDA Suite and Construction online for Estimating, Proposals, Project Tracking (Work Logs and reports), Redline/Plan Room. I use this software on a daily basis and it helps me stay organized.

Pros

Estimating, Proposals, Project Tracking (Work Logs and reports) and Redline/Plan Room.

The infrequent times I have an issue or question someone is readily available to help and resolve it immediately. For Example- I called about upgrading my Construction Suite and their Support Specialist Win [SENSITIVE CONTENT] handle my questions in an efficient and professional manner. I'm up running again!

Cons

For me it is helpful to able to see load paths through out my projects. It would be great if you would include an overlay feature in red line/plan room.

Jacob
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Excellent Construction management software, would highly recommend

Reviewed on 2024-05-03

Pros

CO's online scheduling is great, I love the automatic scheuduling updates that it sends out on a weekly basis.

Cons

In order to get a feature or two that you'd like, you need to be upgraded to a higher tier which doubles or triples the price

Alternatives Considered

Procore
Tony
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Construction Online

Reviewed on 2022-03-06

Overall, this has been a positive experience. We are far more organized, information seems to...

Overall, this has been a positive experience. We are far more organized, information seems to flow more easily between parties, and we have realized a more streamlined process.

Pros

We are a small GC entity for an owner/manager of commercial properties. Construction Online allows us to easily manage multiple projects simultaneously whether we are the GC or just the owner's rep. It ahs paid for itself just in tracking of change orders alone. The fact that we can have one place to with one easy interface to store and retrieve information is absolutely amazing. It has allowed us to be better at what we do in the field because we spend less time trying to organize job folders.

Cons

The scheduling portion was a difficult piece to get to function properly Trying to have predecessors, getting the Gantt chart to layout correctly, and the schedule to print properly were all too difficult. We purchased Microsoft Project as a result.

Krista
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

A helpful, one stop shop platform

Reviewed on 2023-10-16

Some business items we do with Construction Online is tracking our client's selections for their...

Some business items we do with Construction Online is tracking our client's selections for their projects. Whether it is a kitchen remodel, ADU or a new barn or shop, I can do it all on UDA. It tracks their allowances and costs and lets them see all their choices they've made.

Pros

We use Construction Online to upload and showcase our client's selections for their residential projects. I love how it shows the "Selections Overage Summary" Our client's really like to see the running total as well. Oh and one other thing that is probably my favorite feature is the "picker tool!" It is so helpful and convenient!

Cons

That it can take a while to load sometimes, but that may just be my computer.

James
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great software, even better customer service

Reviewed on 2022-01-06

Excellent. We have had a learning curve as we have integrated our entire system into UDA, but...

Excellent. We have had a learning curve as we have integrated our entire system into UDA, but customer service has been on top of it. Anytime we need help, we get it right away. And we are not having to use multiple systems for project management, time keeping, document uploading, etc.

Pros

The features are endless. We can everything in UDA that we used to do in 4 different platforms. There is a lot to learn, but the outstanding customer services makes the process easy.

Cons

There is a learning curve as you get started. There are just so many features that we are still learning about.

Eris
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

UDA Construction Has Been Beneficial for Our Design Business

Reviewed on 2022-04-13

Pros

UDA is a convenient place for all of our client's documents to be stored and shared across clients, subcontractors, project manager, and designers. The feature that allows clients to "approve" each choice ensures that their desires are withheld during the building process. Having a virtual format for all of this information is essential for our design business where clients are often out of state and makes communication easier. The live chat function on the software is great for questions about the software that are quickly answered by a representative.

Cons

The organization of categories, selections, and choices could be improved by having more flexibility for their organization. Often, we have multiple choices for a selection, and it would be easier for our flow for a client to approve multiple choices within a selection. However, we have found ways to work around this limitation.

Julian
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The Best I Ever Had

Reviewed on 2024-07-17

My overall experience has been great with construction online - outstanding.

My overall experience has been great with construction online - outstanding.

Pros

Construction online is a great product however the thing that has been most impressive over the years has been the customer service. They have always responded to my questions and concerns promptly and accurately via email, chat room or phone. They have always been responsive.

Cons

My only only con would be future price increases. I will look past that if the product and customer service continue to be there.

Jorge
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software

This products has the potential of being one of the contractor most valuable tools.

Reviewed on 2017-05-03

Pros

There is a value in communication and instant data upload with our Customers and Sub's.
The ability to instantly upload pictures, punch list, RFI, client selection and change orders or adjusting architectural drawings on the fly is a valuable tool and these are but a few of the tools we use please keep improving the software.

Cons

There are a lot of software limitation such as the search for contacts and the ability to set categories and sub categories. The ability to rotate the plans once they are in the plan room.
The ability for some of the apps to connect properly with the online software such as time tracking or the use of plan room on an iPad or other tablet which has a lot of glitch's and does not work fluently.

Christina
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Organization is key

Reviewed on 2023-10-03

I am truly happy with CO. We’ve had the chance to switch but we see no reason to. UDA offer’s...

I am truly happy with CO. We’ve had the chance to switch but we see no reason to. UDA offer’s everything we need

Pros

Being able to keep all of our projects well organized helps my entire staff stay on track. Nothing is more important to us and our clients than staying on schedule and in budget

Cons

I am totally satisfied with CO, compared to other software it’s very easy to navigate and the customer service help is amazing

Robert
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Significant ease of use and straight forward organization of Construction Online.

Reviewed on 2017-08-09

UDA is a one stop shop for all my project management needs. I use UDA and Microsoft Outlook as my...

UDA is a one stop shop for all my project management needs. I use UDA and Microsoft Outlook as my main two software tools on a daily basis.

Pros

Constantly updating and evolving with more features. Easy to acclimate new users to features specifically used for their job duties. It is not an all or nothing software. We can limit users to features that will increase their productivity and not inundate nor confuse them with features that are not beneficial to their work flow.

Cons

Sometimes big time on web server don't know if it is due to # of users or or amount of information contained in our company files. Wish the web server could process the information faster when imputing data.

Joshua
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Second time around, Still useful.

Reviewed on 2022-05-23

I started with UDA years ago with construction suite. We used suite for the pre-con, and CO for the...

I started with UDA years ago with construction suite. We used suite for the pre-con, and CO for the daily management. CO is getting better every day. I would love to see more webinars for continued training.

Pros

This software gives you the best bang for the buck. There are only a few programs on the market that will do everything that CO does, and only CO integrates everything and makes it easier for the user.

Cons

Some of the features from Construction suite have not moved over to CO. The client website looks dated and it is not extremely user friendly.