deskbird Reviews
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51 Reviews
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great tool & great team!
Reviewed on 2024-02-27
Pros
Easy to implement, easy to use, great UI, great dashboarding
Cons
for now, the tool has everything we need
Response from deskbird
Thanks for your feedback!
- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
They only hybrid workplace management system you will ever need!
Reviewed on 2022-09-06
Great experience from demo to implementation. 10/10! With deskbird, we can finally plan our week...
Great experience from demo to implementation. 10/10! With deskbird, we can finally plan our week (remotely or not), see where our colleagues sit and book a desk where we want it.
Pros
It's easy to use and intuitive. You can book a meeting room, schedule remote days, or analyze office space usage with just a few clicks. Onboarding was quick and professional. If you run a hybrid/flexible office (and want to save money), deskbird is a must-have.
Cons
Nothing comes to mind. Each feature is dedicated to solving specific hybrid work challenges. deskbird is an excellent tool for managing my hybrid office, and I enjoy using it.
Reasons for Switching to deskbird
better user interface - much easier to use, overall better product- Industry: Music
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Solid Product!
Reviewed on 2024-03-04
We were looking for a desk booking software as out company returned to office. We had a few key...
We were looking for a desk booking software as out company returned to office. We had a few key issues when considering what product to go with - a tight budget, employees on several (5+!) Google acccount instances as well as a part of the company on Microsoft. Getting employees onboarded via QR for the most part was very smooth, although manually uploading employees was a bit of a pain as it was through .csv file only. Employees adapted to the app pretty quickly and required very little reminding on how to use it.
Pros
Intuitive interface, great customer support, easy install/onboarding, great price compared to competitors.
Cons
Some tasks like deleting bookings takes a long time, only being able to upload users via .csv is a little bit of a pain, some data is difficult to access (specifically bookings that auto-cancel due to not checking in)
Response from deskbird
Thanks for your feedback. With the latest release, now you can choose between the automatic provision of users through SCIM or CSV1, making it easier to edit, delete, or add multiple users at once!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great desk and schedule booking app
Reviewed on 2024-07-24
Great desk booking and schedule managing app, very clear overview of staff working remote or at...
Great desk booking and schedule managing app, very clear overview of staff working remote or at office. Also a great app for booking meeting rooms since it synchronizes with Outlook Calender.
Pros
The ease of use and overall clear UX and UI
Cons
Some additions needed to be added by customer support in order to view our employees the presence of safety staff when booking (i.e. fire evacuators, emergency staff etc.) This set up took a bit of long time, but when done it was fully operational.
- Industry: Financial Services Software
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Deskbird is great!
Reviewed on 2024-02-21
Cannot fault my experience with deskbird, very friendly, helpful and on hand.
Cannot fault my experience with deskbird, very friendly, helpful and on hand.
Pros
Easy to use, modern looking and has an app and in Teams usage. My team love it!
Cons
Would have liked it to include a simple in house floor design tool when designing our floor.
Alternatives Considered
RobinReasons for Switching to deskbird
Easier to use, nicer look, doesn't overcomplicate and more cost effective.Response from deskbird
Thanks for sharing your positive experience!
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
FlexOffice Desk Reservation using DeskBird
Reviewed on 2024-01-26
Super handy and useful addressing all our use cases and gives us peace of mind when it comes to...
Super handy and useful addressing all our use cases and gives us peace of mind when it comes to desk reservation.
Pros
- Ease of use
- SSO
- Integration with Outlook
Cons
- Reporting not too intuitive
- Overview of bookings by people
Response from deskbird
Thanks for your positive feedback! We're glad deskbird meets your needs.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great experience!
Reviewed on 2024-02-14
Very pleased with how quick and easy it has made the whole process of working a hybrid model and...
Very pleased with how quick and easy it has made the whole process of working a hybrid model and accessing spaces in the office!
Pros
How it looks, how easy it is to navigate and use, how simple the process of booking and cancelling was!
Cons
I would love to be able to tag staff to show which staff have key responsibilities in the office e.g Suzanne, First Aider
Response from deskbird
Thank you for your positive review! User-friendliness is our priority, and we're glad it made your hybrid work model easier. We will pass your suggestions to the team.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Great Experience
Reviewed on 2024-01-25
Pros
Quick and easy desk booking and access to analytics.
Cons
I believe once events are integrated with google calendars everything would be on point
Response from deskbird
Thanks for your feedback. We are actively working on calendar integration for events. Stay tuned!
- Industry: Research
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
My daily routine
Reviewed on 2024-07-24
Pros
The ease of booking my favourite spaces. The ease of modifying my booking calendar.
Cons
It should be possible to book within 30 days. Although I suppose this is an internal criterion of my company.
- Industry: Computer Software
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Deskbird review by Veera
Reviewed on 2024-08-05
Overall it is good tool for the purpose.
Overall it is good tool for the purpose.
Pros
Very user friendly and very efficient. The tool does what is needs to do.
Cons
It allows one user to book multiple desks which should not be possible for every user (if Manager can do it, it is reasonable).
I also noticed if someone cancels the desk for a day, it still appears as they are in at a glance view, but when we click on floor plan it does not appear.
- Industry: Public Relations & Communications
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fantastic easy-to-use- app
Reviewed on 2021-09-23
From the moment we spoke to the Deskbird sales team right through to the day we went live with the...
From the moment we spoke to the Deskbird sales team right through to the day we went live with the software, we have been delighted with both the company and the software. Deskbird is exactly what we were looking for and works exactly as we intended, as it offers an intuitive online booking system and was simple to roll-out to the team.
Pros
We are currently working with limited occupancy in the office (with every other desk empty) to allow for social distancing due to Covid-19, and so it was essential for us to find a system that could let people book desks in advance online - not only to avoid overcrowding in the office, which is critical, but also so that different teams can plan to be in on the same day and sit in the same area.
Cons
I can't think of anything? For us, the beauty is Deskbird is its simplicity and ease of use. We don't use - or want - too many additonal features. Its core functionality is perfect for us and works exactly as described - although i have no doubt that more advanced options will be added for those who want or need them.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Really optimized the desk spaces in the office
Reviewed on 2024-01-22
Pros
It was introduced in Covid times and after that it has become part of daily life. It helps scheduling if your number of working persons are more than the available work stations.
The visual office mapping is fantastic.
Cons
When i used it, the mobile app used to crash sometimes.
Response from deskbird
Hi Asad,
Thanks for sharing your positive experience with deskbird! We're glad it's optimizing your office spaces. Apologies for any mobile app issues; we're actively working on improvements. If you have further feedback or need assistance, our customer support is here for you!
- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Thanks for call of today
Reviewed on 2024-02-29
I think it is a good product, as specified above, I think it costs too much
I think it is a good product, as specified above, I think it costs too much
Pros
Ease of use and instant booking updates. For this I consider it a good product
Cons
the cost, which inexplicably doubled in the space of two years.
It should not work for active licences (one could forget to eliminate inactive staff). I think it should work per number of average monthly accesses
Response from deskbird
Thanks for your feedback!
- Industry: Maritime
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
DeskBird Recommended
Reviewed on 2024-02-08
Pros
Super easy to use and set up as well, usually no training is needed for staff to use
Cons
The meeting bookings are not used due to limitations
Response from deskbird
Thank you, we appreciate your feedback. We're actively working on updates for our meeting rooms. Your input helps us improve!
- Industry: Aviation & Aerospace
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
I guess we liked each others
Reviewed on 2024-04-02
Easy, friendly and reliable, and hopefully is like that the whole contract period.
Easy, friendly and reliable, and hopefully is like that the whole contract period.
Pros
Every need was fulfilled with a feature. The follow up [sensitive content hidden] did on us, her professionalism and the way she make everything clear. [sensitive content hidden] too over right after signing and he seems pretty helpful too, we have just started..
Cons
I guess is not about deskbird itself, but the fact that our particular case with the "bookable lunches" has not yet brought anyones attention...
- Industry: Environmental Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Handy tool to see who is where.
Reviewed on 2024-08-01
Easy to use and efficient to see who's is where (in the office or not),
Easy to use and efficient to see who's is where (in the office or not),
Pros
Easy to use and efficient to see who's is where
Cons
Not possible to click in one overview to plan for i.e. the coming 2 weeks
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Would recommend to any Operations team or Office manager to help navigate days in the office...
Reviewed on 2024-02-26
Fantastic! Our account manager and the support team have been very positive throughout our...
Fantastic! Our account manager and the support team have been very positive throughout our interactions, helping us out with issues quickly and problem solving with ease.
Pros
Ease of set up, ease of on boarding users. Low cost and low annual charge. Helps us plan days in the office more effectively, ordering supplies as and when needed helping us prevent waste and over ordering.
Cons
Nothing noticed so far, our only con is reminding team members to sign in weekly and schedule their calendars.
Response from deskbird
Thanks for the great feedback, we appreciate it!
- Industry: Government Administration
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Does what is says and is easy to use
Reviewed on 2024-05-07
Straightforward app that works really well.
Straightforward app that works really well.
Pros
This platform is easy to use and is mobile friendly. The app makes the process of booking desks and rooms a breeze.
Cons
Sometimes it can be hard to see who's where after you have booked your desk or room. You can see who's booked to be in the office but you cannot see where they are. Sometimes having booked a desk and where you're at an early offsite meeting, it would be great to have other options to hold the booked desk as you were going to use it after 11am.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
7-3-2024 deskbird
Reviewed on 2024-03-07
Easy experience (but i'm telling that as an IT guy - haha.
But the layout and stuff is nice
Easy experience (but i'm telling that as an IT guy - haha.
But the layout and stuff is nice
Pros
The config was pretty simple, [sensitive content hidden] assisted us great!
Cons
Not deskbird related but our users needed some time to get familiar witht the app (we used an other booking app before)
Response from deskbird
Thanks for your great feedback!
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Efficient hybrid working with Deskbird
Reviewed on 2024-05-16
Pros
Easy to use. Good overview and quickly installed.
Cons
Sometimes deskbird allows double bookings. Which can lead to confusion on bookings.
- Industry: Financial Services Software
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Feedback on Deskbird usage
Reviewed on 2024-05-15
Pros
It's User friendly
Seamless scheduling options
It's to book meeting
Cons
I can't book more than one month in advance
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
TST review
Reviewed on 2024-05-14
Pros
Seeing who else is in the office on what days
Cons
The interface within teams app is a bit squashed
- Industry: Government Relations
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
My experience with Deskbird
Reviewed on 2024-05-08
It has been a very nice experience, because deskbird facilitates the booking of my desk without...
It has been a very nice experience, because deskbird facilitates the booking of my desk without wasting time in the process. In other words, you can make your booking very efficiently.
Pros
Deskbird is easy to use and it prevents misunderstandings between colleages when booking a desk.
Cons
Ther is noithing I like the least about deskbird. It is because it works efficently and I have never experienced troubles making my bookings.
- Industry: Financial Services Software
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Interactive Floor Plans
Reviewed on 2024-07-23
Deskbird has significantly improved the hot desking experience in our office. It's convenient,...
Deskbird has significantly improved the hot desking experience in our office. It's convenient, efficient, and makes managing workspace bookings a breeze. Highly recommended for any office with a hot desking system.
Pros
It shows real-time availability of desks, making it easy to find and book a spot that suits my needs.
Cons
I receive timely notifications and reminders about my bookings, which helps me stay organized.
- Industry: Executive Office
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Good tool for daily work
Reviewed on 2024-07-23
Pros
Convenience of use, simple and clear interface for understanding and use.
Cons
There are no objections at the moment. The administrator solved all the difficulties that arose at the beginning of using the platform.