Rocketlane Reviews

The user experience of Rocketlane is one most fascinating thing about the product and also UI is one of the best that one would come across.

Nothing as of now since this is one of the best product that I have come across.

There are various things which i liked in the application
- Private space which i can use for actionable within team, same is not visible to client
- Use this application to have conversation with client (chat tool too)
- Easy to attach documents
- Project also have sub task activities (Child -Parent relation)
- Overall project status with delay activities
- Reminders for the project (next and delayed task)
- Play with % of completion with task and subtask and many more

Nothing as such but yes, i must say i wanted more charts and reports

I use Rocketlane for customer onboarding, it helps me and my client have a clear visibility of the blockers and the milestones of the project.

Rocketlane does not have a social sign in feature yet and I also feel that the UI can be simplified to have a richer user experience.

Rocketlane has all of the core features you would expect from an implementation provider, and then some. I especially like the Magic Link sign on process, and the ability to add Spaces, where you can collaborate further with users.

We are looking forward to further customization abilities with the platform.

I really like the Presenter mode, which allow me to show my customers what the project is going to look like, within a synthetic view.
I also love the possibility to generate status reports directly from the tool, with a simple click & drop of recently completed or blocked tasks.

I use project phases for projects with clearly defined tasks but I'm currently missing the opportunity to define custom tags to easily build group of tasks later inside the Kanban board for example

We love using Rocketlane's external view of the project so we can share with our Customer and keep specific tasks internal vs external. Rocketlane allows us to control our branding and onboarding experience better than competitors.

Rocketlane is new to the scene and thus some of the features will be fresh and rusty. Transfering from Asana just took a little bit of getting used to you. They have a great Care team and resources which eliminate these concerns.

Overall, the whole product looks great according to the UI part and also very user friendly. Security-wise also Rockletlane is up to the mark

The part where we can attach documents can be improved.

Easy to use and visualize as per standards, real-time tracking and updating of data is possible.
Friendly notifications and reminders can be enabled and reporting can be done.

Can be made more robust and drag and drop enabled.

Ease of use, ready-made templates and documents make life easy of project manager, the repeated task can be automated with guidance and tracking.

None as such, roacketlane team is helping us with each step in case we get stuck somewhere either with a query, issue, or requirement enhancement.

Easy of use
Customer Support
Visibility for customers

Nothing really.
It would be helpful to have a team for adoption of the software in the customers ecosystem.

I very much enjoy the Status Updates which I use for our Weekly customer meetings. I also find the internal notes and tasks great so we can have all tasks in one - the ones the customer needs to know about and the ones that are just for us internally.

It´s still missing a few features. I would for example like to order tasks in the project board by drag and drop. This is not doable yet.

We really like how we can track documents, the status of tasks and communication in one place instead of using various tools

Everything is great so far. Sometimes when we have to change timelines for a task it is a little bit time consuming as we have to manually update the times for the subtasks

1) Project assignment
2) Sending mails for the pending work to do particular employee

internal team discussion tools like telegram, slack.

One stop solution to have complete overview on the projects aligned and the timelines prescribed. Really crisp and handy to use.

Rocketlane is definitely evolving. Nothing that seems missing but lil more automation would really make RL a super tool to use. Just nitpicking ,but timesheets can be more easy to fill in.

Easy to use, simple to set-up and a good team to deal with

It's a pretty new piece of kit and there's additional features being added regularly and right now there are some gaps but they're being filled quickly.

The onboarding program is rich and ensures you understand the product.

This question is should be optional. I am not sure I have one because the team is open to feedback.

The product is very easy to use and it helps in making the Onboarding experience awesome for all the stakeholders (Implementation team, CSM and Clients). There is an in-depth documentation of all the events and thus gives huge amount of clarity to all the parties involved.

None that I can think of at the moment.

The onboarding feature and reporting is very cool. I love the clear way in which you can assign tasks to internally and to clients

I haven't come across a negative yet for this platform

The process has been seamless and organized after adopting Rocketlane for onboarding our customers.. the visibility at different phases gives us the flexibility to act according to the need of the hour.

Nothing in particular so far. Things have been going well.

Ease of use; Customer engagement; Visually appealling

Not an easy tool to track issues/bugs in QA or UAT stage ; Sometimes changing dates in any task becomes cumbersome.