TimeClick

Employee time tracker and reporting tool.

Overall rating

4.7 /5
(440)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support Software
4.8/5

94%
recommended this app
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440 Reviews

JAMIE
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product!

Reviewed on 2019-06-06

We lost our previous time clock software all of the sudden and had to come up with a quick...

We lost our previous time clock software all of the sudden and had to come up with a quick solutions. After researching via the internet we found TimeClick and have been happy with the results. We can have it in different locations throughout the business and let managers keep track of their employees better.

Pros

I like the ease of use and the reports we can create. Employees have no problem picking up clocking in and out and it's easy to fix the errors they make. The online chat is perfect. If it's something we can't figure out (I'm not too technologically versed), they don't mind calling us or logging in to help with setup.

Cons

I wish it would not round at all, if so chosen. The tutorials are good, but we usually end up having to do online chats when we do encounter problems. Whomever is doing them assumes we are a little smarter than we actually are, lol. Sometimes I wish we could customize the reports for certain situations. We have not interfaced with QuickBooks yet, but that's our fault. Will let you know how that goes.

Nicole
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Ok but too pricey

Reviewed on 2019-07-26

Pros

There was some attraction to it for the one time fee instead of a per-user fee. It did most of the things we were looking for in time keeping.

Cons

The price was out of our price range. Timekeeping has just never been a company-wide focus, so spending hundreds of dollars on it did not make sense.

LORI
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

TimeClick review

Reviewed on 2019-06-18

Since going hourly this is the only software we have used and it seems to be okay for us at this...

Since going hourly this is the only software we have used and it seems to be okay for us at this time.

Pros

I like being able to see each employees last clock in/out on the dashboard.

Cons

The updated version reports I find confusing because I have to search for the report I need and the older version seemed much simpler. I don't like how the other hours are not calculated into the overtime. Again, maybe I am missing something on one of the reports.

Richard
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The easiest way to track your daily work hours!

Reviewed on 2019-08-04

It has defiantly increased our income because its was not a guess as to how much time we were at...

It has defiantly increased our income because its was not a guess as to how much time we were at our customer site it is the exact time we spent at our customers site.

Pros

I love the fact that it works on a cell phone, tablet or ipad. I use it the most on my cell phone. This is the most accurate way to keep track of your time spent at your customers site. It has increased my weekly income because now I have more accurate times that I am spending at each account. When I arrive I click "Start" then after I have completed the job I click "Stop" showing me the exact hours and minutes I was on that call. If there is ever any question I have it right there on my cell phone. You can track your weekly hours and income right within the app.

Cons

None, We are very pleased with what this product offers for our needs.

RICHARD
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

EXCELLENT FOR SMALL BUSINESS

Reviewed on 2019-08-09

Overall its very easy to use. I like the newly added feature if an employee forgot to close in or...

Overall its very easy to use. I like the newly added feature if an employee forgot to close in or out. The create a message to the administrator to approve the correction. This save time for the administrator.

Pros

Great customer support! The immediately respond if you have an issue.
I forgot my password a couple of times and had to transfer the app to a new computer.
Their technicians are very pleasant and knowledgeable. They immediately provided a quick solution.
The app is very intuitive to use and report. I have been using for 6 years and plan continue using it.

Cons

The only con I had has been addressed with the latest software version. It had to due with how break time and total work time was reported. No other problems.

Meagan
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

TimeClick

Reviewed on 2019-08-29

Our overall experience with TimeClick has been great. It helps us be much more accurate when...

Our overall experience with TimeClick has been great. It helps us be much more accurate when reports our employee's hours. The customer service is very helpful and easy to reach if there are any issues.

Pros

TimeClick is a user-friendly program that helped our company start tracking the hours of our employees. I don't know what we did before we used TimeClick! We were not only able to track employees hours, but we were also able to set vacation, PTO, and sick time. Running reports is easy, so you can get he results at your fingertips. The price is very reasonable too!

Cons

The product can be on multiple computers but must be on one network. Our remote employees are not able to utilize the software.

Sheldon
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Tech Support

Reviewed on 2019-03-13

CSR helped me with an issue I was having. Our original computer that we had installed the software...

CSR helped me with an issue I was having. Our original computer that we had installed the software is not working right. I was all set to buy a new edition of time click or pay for the support to have it moved. She easily could have charged us to have them move it for us. Instead he wanted us to be really happy with TimeClick and gave us email instructions on how to do it myself. I am terrible with this stuff, yet I was able to move everything over and set up our other 3 computers to be working in under an hour. I can not recommend TimeClick or the help from support team enough. Thank you

Pros

We are a small company and the one time price fits our needs. Many companies lure you in with free software only to realize if you want any features that you will actually need you must pay a monthly fee.

Cons

It is networked based, so you can not just access it from your home

Craig
Overall rating
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Why you should buy

Reviewed on 2019-08-02

Paper time cards were fine for a small shop, but we realized as we were growing it wasn't the best....

Paper time cards were fine for a small shop, but we realized as we were growing it wasn't the best. We knew there had to be a better solution. TimeClick allowed me to try it before we bought it and it was AMAZING. No more adding up each employees weekly time cards, just a simple click of the mouse and the reports are at your finger tips. Each employee clocks in and out at their workstation which is convenient. As a bonus it has a great inter-office communication function where we can share important information.

Pros

From set-up to every day use this is easy, straight forward solution for managing your staff. Customer support is second to none and will walk you through any issues. We have it running on 16 workstations and or server and set-up was less than 1 hour. The reports make payroll entry a breeze!

Cons

Nothing, it has been the answer to our growing company switching from paper time cards to electronic time keeping.

Scott
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Timeclick Software For All Type of Business

Reviewed on 2019-06-06

We are a unionized environment, and as such require staff to be on time and leave at the appropriate...

We are a unionized environment, and as such require staff to be on time and leave at the appropriate time for ending their shift. This software works to assist calculation of employees time either our hourly workers for payroll or our salary workers to maintain no tardy records. This product has been used to discipline our staff on repetitive tardiness, without it, we could not prove they were in the office or not.

Pros

The best part of this software is the custom reports you can get developed. The makers of Timeclick are very supportive in making this product work for every customer they have.

Cons

No real cons, however would like like to see finger print reading rather than username and password authentication only. We have no yet installed the new version so maybe its already there!

Kaitlin
Kaitlin
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Not my favorite

Reviewed on 2019-02-20

Pros

I like that I can keep a time card electronically.

Cons

I do not like how often time, my secure network does not connect properly. It seems like my TimeClick is constantly resetting itself, along with my settings.

Response from Passport Software

Thank you for your review Kaitlin. We do have a newer version of TimeClick available that resets with your network settings better than the older version you are currently running. We would be happy to show you the new version and help you upgrade to it. Feel free to call us at (435) 753-4102 or email [email protected] to schedule a time to discuss. Looking forward to hearing from you and working with you further!

Peggy
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

time click review

Reviewed on 2019-06-15

Had some minor bugs when first started using, but updates have fixed most of them.

Had some minor bugs when first started using, but updates have fixed most of them.

Pros

I like that you can have one employee in more than one job type and payscale.

Cons

It does not tell me when someone has forgotten to clock out. i.e. Work 8-5...clock in at 8am forget to clock out and clock out when they come in at 8am the next day then clock right back in. Program doesn't flag obvious errors...i.e. more than 10 hours.

When one employee uses 2 different pay scales the totals don't always come out correct. i.e. time card will say reg hours total 44.84 then will say Instructor 15.53 and sales 23.37 which only adds up to 38.9 hours. I have to manually add them up almost every pay period so I don't cheat my employees. NOT time efficient. This happens almost every pay period for employees with split duties.

Erin
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A great product, sometimes users have a little trouble with double clockins

Reviewed on 2019-06-14

Overall, its a good product for the price and we will continue to use it into the future.

Overall, its a good product for the price and we will continue to use it into the future.

Pros

Timeclick is user friendly, affordable and easy to use. I think the reporting function works really well and the upgraded version does a nice job of alerting me of errors before I print out the reports.

Cons

The only complaint I have ist hat on occasion my users end up with double clock-ins (or outs) and I have to go in and fix their entries. With several users it does become time consuming. Since I do not clock-in, I cannot speak to the issue, but I know that the way it is reported to me is that "I clocked in once and it entered it twice out of the blue". Perhaps it is user related, but it would be nice if there was a way for them to remedy this themselves without having to get the administrator involved.

Susan
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Bobby made upgrade very smooth!

Reviewed on 2021-04-22

All Positive

All Positive

Pros

Reporting
Assistance from customer service - always pleasant and helpful

Cons

That you had to close out after each payroll but that has been corrected with the upgrade

Shirley
Overall rating
  • Industry: Financial Services Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Comptroller

Reviewed on 2019-07-25

Pros

Ease of use, the incredible amount of flexibility it offers is amazing. The pricing is great.

Cons

I really don't have a con. TimeClick does what I need it to do.

Alternatives Considered

TimeClock Plus

Reasons for Switching to TimeClick

Ease of use
Lauren K
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Timeclicks

Reviewed on 2021-02-04

overall has been great, until I needed to expand. To add additional users one at a time, as I need...

overall has been great, until I needed to expand. To add additional users one at a time, as I need them, is not an option.

Pros

We use it to track hours and leave for employees who work in the office. Each day each employee 'clocks in and clocks out'. We also use it to record sick, vacation and holiday leave annually.

Cons

I just discovered today, when trying to add a new office employee, the licensing goes from 5 workstations to 50 workstations. there is no in between. I cannot add one or a couple workstations. On top of that the jump from 5 to 50 is $ 500. Not cost effective for a small business slowly expanding.

Dr.
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Product!

Reviewed on 2021-09-24

Pros

Time Click is an excellent product. It has saved me time and energy when calculating hours for payroll. It is very user friendly and the support staff is fantastic! Definitely worth your time and investment. In business, it's great to work with the combination of a helpful product and a wonderful service team.

Cons

Not too much for what I use the product for. Sometimes I have had trouble with updates, however the tech support staff resolves my issue quickly and efficiently.

Elaine
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Upgrade Review

Reviewed on 2019-06-06

The tech support has been awesome...we often find that when we have issues they come shortly before...

The tech support has been awesome...we often find that when we have issues they come shortly before TimeClick's closing time or right after (we are in Washington state - I believe 2 hours behind)...it would be nice if Tech hours would extend to 7 pm their time (5 pm our time).

Pros

For the most part fairly simple to use...the upgrade has given a bunch more options to use...am still trying to figure them all out

Cons

Reading between the main computer to other workstations has been a problem we have had...some within our networking and others with the TimeClick software...but it seems do far with the upgrade that these issues have been solved

Leigh
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Basic time tracking

Reviewed on 2019-06-19

Simple software that gets the job done. I do not use a lot of the features that this software...

Simple software that gets the job done. I do not use a lot of the features that this software offers. We have 3 employees that track their hours with this. It totals the hours for me, which is all I need. We do not track overtime or anything fancy.

Pros

I like that there is not a monthly fee to use this software. It gets the job done.

Cons

I wish it automatically calculated hours by our pay period. I have to enter the pay period dates manually to get the hours. Our pay period is always biweekly ending on the same day. When I need to manually enter/edit anything I have to keep entering the dates. It could be more efficient.

Tammy
Overall rating
  • Industry: Farming
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Easy to use!

Reviewed on 2019-06-13

Before we purchased, employees kept paper time sheets and wrote down the same times every day no...

Before we purchased, employees kept paper time sheets and wrote down the same times every day no matter when they arrived/departed, this keeps them from doing that. It's also great for tracking sick/vacation days.

Pros

Affordable, easy to implement and user friendly. It has helped correct our time sheet problem with certain employees.

Cons

Our payroll administrator was hoping for more features and flexibility; it's fairly canned; I don't like that employees are able to manipulate the program

Jeff
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Using Time Click is easy and accurate

Reviewed on 2019-06-21

Before we began using Time Click, we had an old style time clock with paper cards. The cards would...

Before we began using Time Click, we had an old style time clock with paper cards. The cards would often not align properly in the clock and the result was a non-legible card at the end of a period.

Pros

It is very easy to use and it provides our management team an accurate accounting of employee hours.

Cons

There is nothing that stands out as a negative feature. However, I would like to receive a discount when renewing for multiple years.

barbara
Overall rating
  • Industry: Wholesale
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

timeclock

Reviewed on 2019-06-14

paid for support and don't think much of it. we still don't have updates installed which were paid...

paid for support and don't think much of it. we still don't have updates installed which were paid for. when we first signed on there was a support person that logged into my system to help and now it is just emails, which get us nowhere.
I am still trying to get the work time changed for our second shift which runs passed 12 midnight occasionally which causes confusion and loss of their overtime when it happens at the end of our pay week.

Pros

it works when you don't need to make a change.

Cons

too may clicks in and out to get one job done.
too difficult to find where you need to be to complete a step

Jeffrey
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Time Click replaced our manual time clock

Reviewed on 2019-06-06

By moving from a manual time clock with punch cards to a network time clock environment, all the...

By moving from a manual time clock with punch cards to a network time clock environment, all the employees entry can be viewed from one location, even spread across 3 different warehouse locations.

Pros

The ease of use, very basic functions. Easy to correct and adjust hourly employee's time stamps but also secure enough so only administrators have access to edit. We use this product as a straight time clock but there are other functions that we don't use.

Cons

I really have no issues with the software at all.

Cheryl
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Time Click

Reviewed on 2019-06-21

Working with TimeClick has been positive.

Working with TimeClick has been positive.

Pros

Time Click gives us the functionality we need at a value price. We placed the software in the startup menu on our employees' desktop computers and it pops up for them when they start their day. This helps our desk workers track their time without needing to "punch a clock."

Cons

There is nothing really that I like least. We use the product mainly for tracking time which is only a small part of it's functionality.

john
Overall rating
  • Industry: Medical Devices
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great program

Reviewed on 2019-07-19

This saves so much time at the end of the pay periods. The accounting teams work load was reduced...

This saves so much time at the end of the pay periods. The accounting teams work load was reduced greatly. Saves lots of time during the week as well an employee can check on their current hours worked or sick time available without talking to HR or accounting.

Pros

Easy to set up and easier to use. Doesnt require training class for the staff to use.

Cons

I do not have any real cons to list the software has been as reliable as a mechanical time clock.

Jill
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Awesome software and support

Reviewed on 2019-06-21

So thrilled we found TimeClick! It helps tremendously in keeping track of the hours of our 20+...

So thrilled we found TimeClick! It helps tremendously in keeping track of the hours of our 20+ employees at our pharmacy. We have been using the software for a number of years and every time I think it’s perfect they find a way to add an even bigger and better feature! Thank you TimeClick!

Pros

-Very user friendly
-Rarely needed, but very kind and patient support staff
-Constantly improving and updating software
-Very fair pricing for software and support plan

Cons

-Honestly, no complaints about the software!