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34 Reviews
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
We love it
Reviewed on 10/20/2021
Great!
Pros
We're really happy with the service all-around. It's so easy to interface with and has given us a lot more freedom and flexibility internally. The support has been unbeatable also.
Cons
I wish there was an option to have more windows for occupied properties, and the ability to schedule Codebox OR attended showings at each vacant property.
Response from Showdigs
Hi Sarah, thank you for taking the time to leave us this review! We're so glad that we can help support you and your business. Switching back and forth from a self-showing to attended showings is on our radar - should be available very soon!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
It depends
Reviewed on 9/15/2021
Great people to work with, but not convinced that their employees understand day-to-day operations of leasing.
Pros
On-demand features and user-friendly. Great customer service and quick to pick up the phone.
Cons
Lack of customization. Lack of incentive for the showing agents.
Reasons for Switching to Showdigs
I guess I hang on to the idea that they'll adapt.Response from Showdigs
Hi Chris, thanks so much for taking the time to leave us a review! We're consistently working on adding features to our platform to make it more customizable, so it fits your business even better. So glad you've enjoyed working with our customer service team!
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
My thoughts
Reviewed on 9/13/2021
Overall, it's fine. It's more of the people using the program. It's actually a great program and the agents are pretty cool as well.
Pros
What u enjoy most is that it allows you to see everything in real time. Contact info and cancelations.
Cons
People cancel like crazy. Last minute, everything. Nothing to do with the app but since it's so easy to reschedule, cancel or whatever, that's what they do. Sometimes the app really lags and doesn't work properly and will freeze as well.
Response from Showdigs
Hi Everett, thank you so much for your time to review our product! We're so glad to hear you enjoy your interactions with our agents, this makes us confident in our training and ability to help you during your busy months! We truly appreciate your feedback about leads' ability to reschedule. As you know leads do whatever they want, really, so we try to give them the option to let us know if they won't be able to make it, instead of just not showing up at all. It's a balance and we are absolutely open to ideas from our clients here. In regards to the app performance, this is great information and we will report these issues with our product team. Thanks again for helping to make our service better for your team!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Game Changer!
Reviewed on 8/26/2022
It's been great!
Pros
I love that we have the ability to assign certain showings to Showdigs agents. This allows me to have a better work / life balance while not sacrificing any time in getting my clients' properties leased.
Cons
I would love for there to be a feature that allows us to require photo ID's. Meeting members of the public at properties can be a risky job. It's important to have this safety feature in place, for those of us who want it. I also would love for the system to be better integrated with my calendar.
Response from Showdigs
Hey Crystal, a better work/life balance is what we're all about! And thank you for the valuable feedback. Our team is in the process of releasing the calendar integration now, and the photo ID collection is on the roadmap!
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Valuable Addition
Reviewed on 9/14/2021
This has made day to day operations of my property management business flow much smoother. Prospects can see homes quicker which results in reduced vacancy times and the inspections are very thorough. More cost effective than hiring an employee.
Pros
Super easy to use. Great customer support.
Cons
I wish they had a phone number instead of just an email to direct prospects to.
Response from Showdigs
We so appreciate the feedback, Natalie! You've been a pleasure to work with - and we're so happy that you've been enjoying our on-demand tours and condition reports. :)
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Platform for Providing More Showing Flexibility - Easy to Use and Wonderful Customer...
Reviewed on 9/24/2021
It's been fantastic. They've really allowed us to increase our flexibility for our leasing agents, increase the availability of our homes for prospective tenants to view, and even let us to come up with ways to provide target showings to approved applicants. Their customer service is top notch - communicative, proactive, and so quick to assist when needed. As great as the software is, it wouldn't be as valuable without their amazing team backing it up.
Pros
We love using this software to show our available rentals. The platform itself is fairly intuitive and very easy to use, so setting up a property is a quick process. Our office was able to start using this software without a lot of training time, meaning we could start integrating it immediately into our showing format. We appreciate that we can control the number of total tours for a home, and that we can "take over" any tours to show with our in-house leasing agents, if it works with their schedules. Showdigs is constantly upgrading and adding more features to their platform, so it's becoming more and more useful to our staff.
Cons
When you view upcoming tours, you can only sort them by time, not by property, meaning if you have multiple showings at one home during one day, there's no way to view those showings together if they're spread out. When a tour is canceled - for any reason - the contact details for that lead disappear from the tour itself, so if you want to reach out to them directly, you need to navigate to the property page and search for the prospect there. These are relatively minor details, but when you're showing lots of properties at once, they make a difference.
Response from Showdigs
Hi Amber, thank you so much for your thoughtful feedback. I've shared this with our team since we're always trying to improve our user experience and this feedback is very helpful. We're so happy that you love using our software and working with our wonderful customer service team - we look forward to continuing this partnership!
- Industry: Real Estate
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Showdigs saves me
Reviewed on 9/14/2021
Overall it has been very positive! I could not do my job without the help of showdigs.
Pros
I manage just under 100 properties and could not do it without the help of Showdigs! They continue to come through for me even in emergencies which I know is a huge challenge for them, but I have been super lucky as they have always been able to find an agent to help me. They also help me with non-emergencies and I use them for all of my showings. I just started using the self-showings feature which I am kind of beta testing for my company. So far it has worked and I rented a home with it in one day!
Cons
In the beginning, I had a difficult time adopting Showdigs as I wanted to pre-qualify the tenants but was having a difficult time around that. I have since learned how to put verbiage in for tenants who inquire, I'm about 50/50 with responses. it's is still a financial saving for me though.
Response from Showdigs
Lee, we've been so happy working with you! We've been extremely excited about our new self-showings feature - SO glad it's been working so well for you. We always have your back :)
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A whole new world was opened
Reviewed on 9/10/2021
I love showdigs. It opened a whole new world of possibilities for the leasing department. I know other departments in our company love it too but I am talking out of my experience. It is super easy to keep up wuth interested potential tenants, sending out leases, screening applications and so on.
Pros
I love the fact that we no longer need to write out every single document that goes out to tenants or owners. We can simply have one format for each type of communication we have with our clients.
Cons
The only thing I don't like is that I have to verify my account every 30 days and that is just a little detail that I can get over.
Response from Showdigs
Elizabeth, thank you for your review! We're so happy that Showdigs has been easy and useful for you and your leasing department.
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Showdigs is an integral part of our business!
Reviewed on 9/15/2021
Showdigs has allowed our company to grow with its offering. Showdigs continues to innovate to meet the industry's changing needs.
Pros
Our Property Managers can pick and choose when to take over showings that fit into their busy schedules.
Cons
There is a bit of a learning curve to property entry on the Showdigs portal.
Response from Showdigs
Hi Briget, thanks for the review! We're always working on improving our UX and onboarding process - your feedback is greatly appreciated and we always make sure to share it with our product team. Thank you for continuing to grow with us!
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Fabulous Service with a Massive Time Save
Reviewed on 9/10/2021
Showdigs has wonderful customer service and are always available to help and answer questions quickly!
Pros
Showdigs offers an innovative service that saves property management companies hours of labor, creates an unbeatable convenience for prospective tenants, and income opportunities for real estate agents.
Cons
I don't have any cons about the product.
Response from Showdigs
Thank you, Michelle! We're really grateful for our incredible Customer Care team, and we're glad you are too. :)
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Showdigs Review
Reviewed on 9/17/2021
Pros
Having on demand, round the clock showings for our prospective tenants has been a game changer. We've found that most people do not want to be told when to view a property and want to have the flexibility to choose their own vieiwing times. This is impossible with a traditional platform of scheduling with our field agents and having showings "schedule themselves" has been hugely successful for our company.
Cons
It can be costly when trying to "chase down" leads who continue to cancel and reschedule their appointments. We've had a few instances where the agent gave misinformation to prospective tenants, which can tarnish our reputation. Overall the software is user friendly and has made major improvements since the original implementation.
Response from Showdigs
Hi Kaydee, thanks for taking the time to leave us this feedback! We're really happy that Showdigs has been a game-changer for your company :)
When it comes to our Agent Network, we take training very seriously and it's against our policy to have our agents offer any information that's not provided by the property manager. Unfortunately, our agents aren't always perfect. We work hard to immediately and actionably address any situation that comes up since upholding your reputation is extremely important to us as well.
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Scalable solution for our showing needs
Reviewed on 1/31/2023
Excellent customer service and partnership. Showdigs has built custom products and features at our request, and they have been crucial in helping us to expand our business. They are true partners for us in our growth.
Pros
Showdigs is quick and efficient in scheduling showings. Our first showing was scheduled within an hour of launching the product. We utilize showdigs in several different markets, and it allows us to scale rapidly without needing to hire contractors or full time employees when volume is unknown. Showdigs was very valuable in getting us through the mid-summer push of showings, when our own capacity was constrained.
Cons
Reporting at scale needs improvement. Showdigs has built interim processes to help us overcome this, and it would be great to have more robust reporting in the product.
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Showdigs Improves Marketing in Property Management
Reviewed on 9/10/2021
I have really enjoyed working with Showdigs. I rely on them heavily to book tours for prospects when I otherwise wouldn't be able to.
Pros
I really like the whole concept of Showdigs. It's easy and user friendly for clients to book showings of available rental homes.
Cons
It's growing process and anytime there is a hiccup, [SENSITIVE CONTENT] with Showdigs is very quick to step in and help us. It's not perfect by any means but I appreciate the team's efforts toward improvement.
Response from Showdigs
Thanks for the feedback Michele! We listen closely to our users and we're always striving to improve our product accordingly. Thanks for sticking with us!
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Awesome Service!
Reviewed on 9/14/2021
Pros
This service is great. It helps us be able to show properties faster and thus get a tenant in there as soon as possible! Gives me more time to catch up on paperwork.
Cons
Sometimes prospective tenants don't always get a confirmation text when scheduling a showing, but it is a rare issue.
Response from Showdigs
Lindsey, thank you for your feedback! We're constantly working to improve our software and appreciate your patience when a bug comes up, like the rare occasion a confirmation text isn't received. Everything gets reported to our product development team, who are usually able to solve any issue pretty quickly :) thanks again!
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Showdigs is the digs!
Reviewed on 9/15/2021
The Showdigs team and software is something I never knew I needed! As a Property Manager that is very hands on with every aspect of the job I was orginally hesitate to outsource my showings and inspections but once I gave them a try I never looked back. Absolutely the best!!
Pros
All of it! The ease of use and process make it so easy to use.
Cons
Nothing. They have taken every single one of our suggestions and acted on it to better their software.
Response from Showdigs
Wow, Ashley, thank you for the kind words! We listen closely to what our clients want from our platform - and you have had some great suggestions :) we're excited to continue to grow with you!
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Nice Option for when you can’t be everywhere
Reviewed on 9/11/2021
Very good. I don’t use it all that often, but it’s been super helpful to not hold things up, particularly when I’ve been on vacation.
Pros
The convenience of being able to outsource showings for a reasonable price. And having a platform where they report the feedback (I haven’t tried outsourcing an Inspection yet, but sounds tempting).
Cons
As I recall it was a bit tricky to set up to fully integrate with PM software, but I was able to just manually send a link to schedule after talking to a prospect. I also haven’t seen a good way to verify the license of showing agents.
Response from Showdigs
Jared - thanks for your thoughtful feedback! The only way for agents to join our network is to have an active license, which we verify by having them provide their license # and a photo of their license during the application process. Our agents must complete a background check and then go through 2 hours of training before they can be out in the field, where we closely keep an eye on their first several tour reports to make sure they meet our quality standard. I hope that helps clear things up!
We're glad you're enjoying the feedback and convenience of Showdigs - just let us know when you're ready to try a condition report. :)
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent time savee
Reviewed on 9/15/2021
Pros
Keeps my employees from having too much drive time. Showings are on demand and help us rent homes quick.
Cons
Spent about $10,000 in July and August so it does get pricey but worth it.
Response from Showdigs
Hi Cody, thanks for taking the time to leave us a review! Cutting down on drive time and helping you rent homes quickly is our bread and butter :) spending $10k during the busy season makes sense, especially with the # of properties y'all had available this summer - overall it's still less costly than hiring a full-time showing agent!
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Great Software
Reviewed on 10/15/2021
It helps a lot our company to complete tasks we are not able to. When I have a problem and need to contact an agent over the phone, they are always fast and professional.
Pros
The help you received over the phone is excellent, friendly user interface
Cons
Bit pricey, besides that, there is nothing else I can think of.
Response from Showdigs
Hey Christian, thanks for taking the time to leave us feedback! We're so glad you've enjoyed using our platform and Showdigs Agents :)
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Life Saver Showings Software!
Reviewed on 9/16/2021
I have had a wonderful experience with Showdigs. The company has completely changed the way I do business and freed up my nights/weekends!
Pros
I like that it's really flexible and functional.
Cons
I don't like the user interface, you can't toggle between tour reports and the property.
Response from Showdigs
Hi Katie, thank you for your review! We're so happy you have your nights and weekends back :) I'm sharing your feedback with the team so we can improve our interface!
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best property management help
Reviewed on 7/30/2022
Pros
This team cares about my work load, and help to make the volume manageable. They are responsive and accommodating to new requests.
We use them for move out evaluations and showings.
They are the BEST
Cons
I dont have any concerns with the service.
Response from Showdigs
Hi Michelle, thanks so much for your review! We're so glad our team can help make your day-to-day workload much more manageable :)
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
We love showdigs.
Reviewed on 9/15/2021
We love showdigs, we use them on a daily basis, and has made our showing process so much easier and fast.
Pros
Easy to use and user-friendly, customer support is super responsive and professional.
Cons
Nothing, we've used this for 1.5 years, and has helped us grow our business.
Response from Showdigs
Alina, thank you for taking the time to leave us such a nice review :) we're happy that Showdigs has worked so well for you and your company!
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Quality scheduling option
Reviewed on 9/15/2021
Pros
The ability to show property at all time is all area
Cons
It can be expensive if you traffic is high
Response from Showdigs
Thank you, Kevin! We offer several different types of showings (agent showings, self-showings, restricted showings) to help cut down on showing costs for more popular properties. Our customer success team is always available to help you come up with a showing strategy :)
- Industry: Real Estate
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Excellent customer service
Reviewed on 9/20/2021
Excellent customer support/service. Employees are very responsive. Software is very user friendly.
Pros
Ability to schedule tours and availability of agents within a short notice.
Cons
None at the moment. Showdigs is very useful and handy.
Response from Showdigs
Thanks for your feedback, Anna! So glad you're enjoying our on-demand agents :)
- Industry: Real Estate
- Company size: 2-10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great Customer Support
Reviewed on 9/10/2021
Showdigs has been really helpful in regards to giving us a wider showing schedule and also at doing move-in reports for us, they follow instructions, provide detailed pictures, and have a very responsive customer support team
Pros
-Fast customer support attention
-Easy to use
Cons
-No cons so far, we have used it for less than a year but so far its been helpful
Response from Showdigs
Lucy, thank you so much for your feedback! We're so glad to hear that Showdigs has been easy to use and helpful for you - that's always the goal :)
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Saves time and easy to use
Reviewed on 9/15/2021
Pros
Easy to use and find showings, able to find info on properties quickly
Cons
Sometimes too short of notice for canceled showings
Response from Showdigs
Thanks for your feedback, Jennifer! Our goal is to balance scheduling flexibility for the prospective renter, while also giving our agents enough of a heads up when a tour gets canceled or rescheduled. We're working on making this process as seamless as possible, and we're always open to suggestions :)