Bitdefender GravityZone Reviews

Bitdefender GravityZone

4.6 (214)
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Security & risk analytics platform with threat intelligence

Overall rating

4.6 /5
(214)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.4/5
Customer Support Software
4.3/5
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214 Reviews

Diego Martin
Diego Martin
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

A set of tools that keeps your data safe.

Reviewed on 2021-07-02

Bitdefender is a great tool that gives us confidence that our data is safe when our partners browse...

Bitdefender is a great tool that gives us confidence that our data is safe when our partners browse the internet and download large databases to work with. Its price is low compared to the benefits it provides.
I really recommend this product especially for SMEs and personal use.

Pros

The most valuable features that our team like are those related to the anonymous and safe browsing. Bitdefender is also easy to use and automatically reduce its resources usage when you are working.

Cons

I would really like this product was faster when analyze our systems. Usually it can take until 9 hours and this process has a great impact in our resources performance.

Reasons for Switching to Bitdefender GravityZone

I chose Bitdefender over other products because it is cheaper and its performance is high.
Verified Reviewer
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Good Antivirus package for smaller organizations

Reviewed on 2020-06-08

Experience has been mostly positive from an administrative standpoint. Complaints about all AV...

Experience has been mostly positive from an administrative standpoint. Complaints about all AV vendors and some of their updates give us grief when running during business hours, but all-in-all it catches most of what's out there which is the point.

Pros

GravityZone is easy to install and manage for our organization. Scans are relatively quick and CPU usage is fairly low.

Cons

LIcensing for the product doesn't fit our environment well since we have a lot of servers and very few workstations. For this product they want it limited to the number of servers per workstation.

aseal
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

One of the greatest antivirus

Reviewed on 2023-04-17

Actually, it was a great experience working with Bitdefender and I were always sure that my PC will...

Actually, it was a great experience working with Bitdefender and I were always sure that my PC will be safe, but we didn't use Bitdefender for a long time because we could find better offers from local vendors of other antivirus applications

Pros

We have used Bitdefender in our company as endpoint security and network protection. I like the antivirus and malware protection on the PC it works very effectively, and it is one of the oldest antivirus applications in the world.

Cons

This software is a little bit expansive compared to same antivirus applications.

Response from bitdefender

Dear Aseal,

Thank you for taking the time to write the review! We're thrilled to hear that our product provided great endpoint security and malware protection for your company, and that you found it to be one of the greatest antivirus applications.

Your comments are important to us, and we will take them into consideration as we continue to improve our offerings. We also appreciate your mention of local vendors and are glad that you were able to find a suitable alternative for your company. However, if there is anything we can do to win back your business in the future, please do not hesitate to reach out to us @ [email protected].

It would be great if we could expand on the topics you mentioned. We take all customer feedback seriously, and we investigate each thoroughly to ensure that we can provide the best possible product and customer experience.

We hope to have the opportunity to serve you in the future again!

Best regards,
The Bitdefender Team

Jason
Jason
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Great product for small business offices.

Reviewed on 2019-10-24

This is a great product at a great price point per agent, that covers all aspects of protection....

This is a great product at a great price point per agent, that covers all aspects of protection. its neat, and simple, and not over blown and complicated.

Pros

Ease of administration, reporting, strength of product effectiveness, Covers al aspects of security and is fully customizable

Cons

The online web interface is a little cumbersome to navigate in layout. It would also be nice if all the agents could be locally administered from a console on a server or admin PC.

Verified Reviewer
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Anti Virus What/

Reviewed on 2020-03-09

Pros

I like bitdefender because the price is fair as compared to other anti-virus programs. and it use very little resources making your computer run a bit better. It use very little RAM memory, leaving you the rest to use for more memory intensive programs

Cons

I don't know what I like least about this program

Andrés J
Andrés J
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 5.0 /10

Good protection, but slow response on software bugs

Reviewed on 2021-09-21

Besides the two major bugs I've encountered, my experience has been good in the 5 years I've been...

Besides the two major bugs I've encountered, my experience has been good in the 5 years I've been using this software. The Android app is solid and quite fast, and support is attentive.

Pros

Generally speaking, the software is weel designed and with many normal features. It's not pricey and you will be able to use it across multiple Windows, Mac, iOS and Android devices.

Cons

When they release a version with a bug, they take forever to fix it. In 2020 a bug on the Mac version made the software freeze and made the Mac slower. There were active threads on the companies' forums, and it took them over 3 months to fix this issue. And in 2021, a bug automatically boots the VPN app on Mac, even though they have the option to turn this off. This bug was reported at least in early February 2021, the company acknowledge the issue and in mid-September 2021 they haven't been able to fix this simple issue.

Also, the VPN app is a paid feature, which would be better to include in the normal subscription package. If not, it would be better to leave this app away of the offering, and instead, make it an optional download.

Matt
Matt
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Stop the malware

Reviewed on 2019-08-08

It has worked really well.

It has worked really well.

Pros

It does not annoy you like other antivirus solutions. It is light weigh and rarely interferes with anything.

Cons

The management interface is clunky. Everyone complains about that.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 6.0 /10

Good At Getting The Job Done, room for improvement

Reviewed on 2020-01-14

We purchased this for EDR, AV, etc. It worked fine. We could initiate scans, but it seems like turn...

We purchased this for EDR, AV, etc. It worked fine. We could initiate scans, but it seems like turn on EDR sensor really killed it for us. CPU spiked and because almost unuseable. This was across Windows and Mac.

Pros

Integrates with our SIEM. During testing, stopped all the malware I intentionally wrote and downloaded. Good to initiate scans remotely, etc

Cons

I was sold on web filtering, but I'm not seeing that in the product anywhere. It might be an add-on, but I was under the impression that it was a core functionality.
When we turned on EDR sensor, it spiked everyone's CPUs, so we had to turn on a key function. I didn't like that.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2020-07-20

Recently Bitdender launched the latest Ultra security solution also for the top/max level protection...

Recently Bitdender launched the latest Ultra security solution also for the top/max level protection. Prices are also very competitive.

Pros

Protects computers from any potential malware. It is a light agent and doesn't slow the PC.

Cons

Nothing. My customers talk positive about Bitdefender as compareed to others.

Alternatives Considered

Symantec Endpoint Security and Intercept X Endpoint

Reasons for Switching to Bitdefender GravityZone

Price and ultra security. Both were hard to find in other products.
Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Perfect protection for corporate environments

Reviewed on 2023-11-16

Pros

As an user, I feel it's not intrusive, doesn't break your workflow and does it's job.

Cons

It doesn't always update by itself, sometimes I have to manually trigger updates. I am not sure if it's a configuration or software problem.

Walter
Overall rating
  • Industry: International Trade & Development
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

One of the best antivirus, antimalware, products in the market

Reviewed on 2020-12-12

One of the few software products that actually work, and work well in the background without...

One of the few software products that actually work, and work well in the background without constant interruptions, or requiring constant attention. The scanning of a complete system can be done very quickly and unobtrusively. Warnings appear only when there is an actual potential problem, otherwise the software works very well and very effectively. We just wish that all software programs worked in a similar fashion.

Pros

Very easy to install and use. Non intrusive unless there is an issue. The price is very reasonable and support is always available.

Cons

Compared to other anti-virus and anti-software programs, this one does not appear to have any problems or flaws that would detract from its use.

Brent
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Bitfender - Good Value in its space

Reviewed on 2023-03-22

Pros

The detection rate and response is top notch. No real problems. I wish the notifications and detection notification... and licensing notifications were a little more reliable.

Cons

The ability to deploy remotely would be awesome...

Marcin
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Great Software

Reviewed on 2023-02-07

Pros

Advanced local and cloud machine learning, behavioral analytics technologies, integrated SandBox, and device hardening

Cons

I cant find nothing so far. For last two years i didnt have any problems

Alternatives Considered

Comodo

Reasons for Switching to Bitdefender GravityZone

Bitdefender was more affordable
Walt
Walt
Overall rating
  • Industry: Higher Education Software
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Best Antimalware Platform I've Used in the last 20 years

Reviewed on 2022-08-04

Bitdefender has been incredible to work with as a vendor.

Bitdefender actually listens to their...

Bitdefender has been incredible to work with as a vendor.

Bitdefender actually listens to their customers. After submitting a number of detailed bug reports and feature requests, I was actually approached by Product Management for my input and to better understand some of the suggestions I had made.

When we decided to make the migration to their cloud solution, there was no integration with our LogRhythm SIEM. I worked with both vendors to make this happen and it was Bitdefender that finally provided a solution. they actually went through the process of becoming a LogRhythm partner to get access to resources to make this happen. Migration was held up for a significant time waiting on this. Bitdefender did not activate our subscription license until I have them the go ahead after integration was established. I was able to set up the cloud infrastructure before we started paying for it.

Pros

Bitdefender Gravityzone Business is an extremely cost effective and high performance solution that puts the 5 other enterprise endpoint protection products I've managed over the last 20 years to shame.

It is simple to deploy and manage. It requires minimal attention. custom exclusions are rare and those I've had to create have been due to vendor stupidity, like sharing updates in an AWS container. I

n addition to the typical features of most endpoint protection products, it includes features that are found in specialized products that cost more than Bitdefender alone. I've told many an endpoint security vendor, "Sorry, Bitdefender already does that for me. It might not do it as well, but it does the job your software does and more for less than half of what you want to charge me for your one trick pony."

Bitdefender keeps adding security features to the base product without raising the price or drop in performance. It provides amazing network protection without implementing the Firewall. It is the only comprehensive solution I know of that provides true Ransomware Protection, which is behavior based. I have actually seen this in action when migrating data to a niche document management application. Bitdefender saw it encrypting files willy nilly while ingesting them and determined the behavior matched that of a ransomware application and stopped it dead. The application had previously encrypted files that were uploaded to it and it had never triggered before.

Cons

The only time I've run into significant difficulty was migrating from on premise to the cloud. The methods for doing that were not ass clean or simple to implement as I would have liked. The migration patch is not "finished" software and I've determined that systems that were "migrated" have leftover information from the On-Premise configuration that causes random communication issues that are invariably cleared by uninstalling and reinstalling.

kharisma
kharisma
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Lightweight, Intuitive UI, Fast dan Mostly accurate to detecting threat

Reviewed on 2022-02-11

Very helpful and my laptop is not burdened with its performance. All my internet activity becomes...

Very helpful and my laptop is not burdened with its performance. All my internet activity becomes very safe because if I make an unsecured connection with a certain site I can see why bitdefender is making this notification.

Pros

ease of use, complete features and the ability to overcome threats in a fast time and almost one hundred percent accurate

Cons

The vpn bonus given for total security is useless. Because it only provides connection data of 200mb per day

Lawrent
Lawrent
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Bitdefender GravityZone is a good cloud-based antivirus solution for medium and large...

Reviewed on 2022-11-13

Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much...

Bitdefender GravityZone has a user interface that makes it simple for anyone who doesn't have much experience with computers or antivirus programs in general.

Pros

The GravityZone interface is easy to use and cloud based. It's real time, so you can see what’s happening with your system at any moment of the day. The firewall administration tool is also simple to navigate and user friendly, which makes it easy to set up new rules or change existing ones.GravityZone is a cloud-based solution, which means it can be used with any internet connection. It doesn't require installation on your devices or computers, but instead just needs to be downloaded and installed on the router you want to protect. While this may sound like an inconvenience, it's actually quite convenient because it protects all devices connected to your network--even those that lack features like antivirus software or malware protection built into their operating systems.GravityZone is also a real-time malware protection solution. This means it will actively monitor all traffic coming through your ISP and block anything that looks suspicious before its able to affect your device or computer. You'll still need anti-virus software installed for more serious threats (like viruses), but GravityZone will keep hackers out of the way so they don't have time to do any damage!

Cons

Overall, GravityZone is a good product. It's easy to use, and the cloud-based technology helps keep your computer safe. The only downside is that it is very expensive for a small business.

Margaret
Margaret
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 9.0 /10

Our IT Developers said we needed to change over to this...

Reviewed on 2018-02-27

Fewer spams and no more virus threats!

Fewer spams and no more virus threats!

Pros

When our IT gurus said we should change our malware/anti-virus software AGAIN, they said this should be the last change, hopefully . They told us that with the sophistication of viruses and malware out there, our current software wasn't adequate enough to keep us protected. They also told us that Bitdefender has one of the highest rankings when it comes to providing the best protection against ransomware and hackers.

From my POV, I can honestly vouch for the fact that the number of junk, spam and unsolicited email have been greatly reduced...and that makes me very happy. I don't have time to read the legit emails let alone take the time to clean out my mailbox...especially the spams!

Cons

Backup services or mobile protection are not included with Bitdefender Internet Security. However, both of these features are available with Bitdefender Total Security at a higher price.

Andrigo
Andrigo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Strongest anti virus available on market

Reviewed on 2019-07-02

My overall experience with bitdefender is very good, it's a reliable protection solution.

My overall experience with bitdefender is very good, it's a reliable protection solution.

Pros

Bitdefender always proved me to be a very reliable solution for endpoint protection. It is simple to implement, easy to configure and there's no need of dedicated server for managing your policies and things like that. Also, you can configure various different types of policies and apply each one on a group of machines. So, you can adjust the configurations to match the needs of your environment. Currently, all of our customers run Bitdefender as they primary protection solution.

Cons

Bitdefender try to block everything they think it's malicious, and sometimes it causes trouble by blocking false-positives. I don't really know if this is a downside, but annoys frequently

Everton
Everton
Overall rating
  • Industry: Computer Networking
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

The safest and lightest antivirus tool

Reviewed on 2019-06-10

For more than two years I have implemented Bitdefender as a protection tool, in all this time it...

For more than two years I have implemented Bitdefender as a protection tool, in all this time it has never been a problem or there was some flaw with the tool.

Pros

Bitdefender is the best antivirus option I've ever implemented. Besides being simple to install and configure, it is very lightweight. All policy settings are very useful. The way the tool is managed is great, it does not require a central server in the client environment, everything is managed in the cloud

Cons

There is nothing that makes the tool gain negative points. It has always been very well on all tests, including protecting against ransoware attacks. In an environment that has firewall and proxy, you must release the update addresses, it is a bit more work.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 8.0 /10

Excellence software for anti-viruses

Reviewed on 2018-12-26

Pros

Bit defender is a virus guard which helps to protect the computers from number of viruses that attacks the computers. It protects the computer not only from viruses but it also protects the computers from spyware and phishing scams too.

One of the main advantages of bit defender is while the defender is running it does not make the computer slow. Bit defender runs as a background process so it does not affect the cpu or the memory. That’s why running bit defender does not cause slowness in computer .

Bit defender has the capability of scanning all the web sites and emails that a user may use. It reduces the chance of virus attacks.

It is easy to install bit defender .All you have to do is just follow the instructions given. Users does not need expertise to do all these.

It supports most of the platforms like Linux, mac and windows.

Cons

One of the main disadvantages of bit defender is sometimes it does not work well in long terms.

lynn
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

No worries with Bitdefender

Reviewed on 2019-10-31

We tried a few other programs and when we switches to bitdefender noticed an improvement in the...

We tried a few other programs and when we switches to bitdefender noticed an improvement in the performance of the PC along and they dont constantly bombard you with offers to upgrade or add on services, which is a plus!

Pros

Bid defender is a great anti-virus program that doesn't overly bog down your PC, like many other programs do. It auto updates and scans in the background for problems but doesn't slow down my system like some of the other programs I have used did.

Cons

There really aren't any cons to this program, it does what it says and seems to keep the computer working efficiently with out annoying pop ups.

Alternatives Considered

AVG Antivirus Business Edition
Jennifer
Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 7.0 /10

Disappointing Customer Service

Reviewed on 2020-01-18

Great product, poor customer service.

Great product, poor customer service.

Pros

It protects my machine from all kinds of viruses.

Cons

I was overcharged and when I reached out to customer service they were less than helpful. The charge was on a old, closed account. I could not access it and to prove I had been overcharged I had to contact the bank and go through an entire process which was very frustrating. Customer service at Bitdefender was frustrating to deal with and less than accommodating.

Andre
Andre
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Full business antivirus

Reviewed on 2021-07-06

With BITDefender I managed to minimize the amount of problems with the operating system and data...

With BITDefender I managed to minimize the amount of problems with the operating system and data loss, either by viruses or invasions.

Pros

With a very wide range of control and analysis tools, it is possible to manage websites, accesses, devices and many others.

Cons

Not necessarily a problem, but the access menu could be simpler, or allow you to use something like bookmarks.

Verified Reviewer
Overall rating
  • Industry: Higher Education Software
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good for Security

Reviewed on 2022-07-24

My overall experience with Bitdefender GravityZone has been good so far, and I definitely recommend...

My overall experience with Bitdefender GravityZone has been good so far, and I definitely recommend it.

Pros

Bitdefender GravityZone offers some nice features like: The Apps Blacklist, Malware detection, system analysis, etc. All these combined with the nice user-interface make this software a pretty decent one.

Cons

There is not a lot I don't like about Bitdefender GravityZone, but their prices are a bit high. It would be nice to see a slight reduction in the prices. Other than that, I think initial installation and setup should be made easier on the user.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support Software
  • Likelihood to recommend 10.0 /10

Bitdefender, the New and Cheap Anti-Virus Software

Reviewed on 2019-07-15

I've had many different anti-virus software over the years but Bitdefender was by far the best. It...

I've had many different anti-virus software over the years but Bitdefender was by far the best. It was recommended to me by a computer expert years ago and I still use it to this day.

Pros

The software is cheap, easy to install, and easy to use to do a quick check on the health of your computer.

Cons

The prices to renew seemed a bit steep. Especially if you wait too long to renew.