--- description: Detailed reviews on DoorDash for Merchants based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare DoorDash for Merchants with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DoorDash for Merchants Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3571/online-ordering/software) > [DoorDash for Merchants](/software/2046953/doordash) # DoorDash for Merchants Canonical: https://www.getapp.ca/software/2046953/doordash Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/2046953/doordash?page=2) > DoorDash is a food delivery service that provides a fleet of delivery drivers to pick up and deliver food and other items from restaurants, nearby grocery and convenience stores, and more. > > Verdict: Rated **4.1/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 188 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DoorDash ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact DoorDash for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Activity Dashboard - Activity Tracking - Customer Database - Customer History - Customizable Reports - Delivery Tracking - Food Delivery Dispatching - For Restaurants - Inventory Management Software - Inventory Tracking - Mobile Access - Online Ordering - Online Payments - Order Management Software - Reporting/Analytics - Restaurant POS Software ## Support Options - FAQs/Forum - Phone Support ## Category - [Online Ordering Systems](https://www.getapp.ca/directory/3571/online-ordering/software) ## Related Categories - [Online Ordering Systems](https://www.getapp.ca/directory/3571/online-ordering/software) - [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software) ## Alternatives 1. [Restroworks Cloud Kitchen Management Software](https://www.getapp.ca/software/2069247/restroworks-cloud-kitchen) — 4.9/5 (79 reviews) 2. [GrubHub](https://www.getapp.ca/software/2035511/grubhub) — 4.3/5 (131 reviews) 3. [Owner.com](https://www.getapp.ca/software/2074040/owner-com) — 4.7/5 (96 reviews) 4. [Instacart](https://www.getapp.ca/software/2047346/instacart) — 4.0/5 (47 reviews) 5. [StoreKit](https://www.getapp.ca/software/2039339/sk-takeaway) — 4.9/5 (107 reviews) ## Reviews ### "Good App to Use" — 4.0/5 > **Shanice** | *May 4, 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like the variety of things to order and the ability to have multiple orders it once > > **Cons**: I dont lime the fact that refunds only are in dash cash instead of full returned on catd > > It was rough at first due to pandemic changes it has gotten better with the errors of communication. ----- ### "DoorDash is fun and reliable" — 5.0/5 > **Ilana** | *November 16, 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Their network of deliverers is vast, especially in a city the size of Phoenix, and it's easy to find a taker almost every order. The app has useful filters like "open now" and "near me", and it tells you about how long you'll wait for your food before you even order. > > **Cons**: I get frustrated sometimes that the recommendations are repetitive and off-base. Sometimes, but not always. I've discovered some real gems. > > I have had a great experience using this app. I would definitely recommend it. ----- ### "Don't use them" — 1.0/5 > **Chelsey** | *September 8, 2025* | Food & Beverages | Recommendation rating: 0.0/10 > > **Pros**: Nothing.awful dashers who don't care about deliveries and just abandon orders. They don't hold anyone accountable. > > **Cons**: Dashers abandon orders and you never get your delivery. Customer service is horrible. Supposed to deliver 2 hrs before and never came and then tried to go to a store after they closed to pick up the order. Ridiculous ----- ### "Dashing thru" — 5.0/5 > **Samantha** | *March 29, 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The customer support is very helpful and the timelines of ordering to when order arrives is awesome, never have to wait too long . > > **Cons**: They don't have many drivers in the late night hours. > > My overall experience with door dash compared to the other delivery options is by far the best. I've had nothing but great experiences. ----- ### "DoorDash review" — 4.0/5 > **Blake** | *June 10, 2025* | Information Services | Recommendation rating: 9.0/10 > > **Pros**: I like the ease of being able to order food whenever we want and that it’s at our fingertips when we don’t have time to leave to go get it > > **Cons**: Cons is that it’s more expensive than getting it ourselves. They have so much extra fees that make you want to just drive and get it ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.ca/software/2046953/doordash?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2046953/doordash) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data