---
description: Detailed reviews on Identifix Shop Manager based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare Identifix Shop Manager with similar products.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Identifix Shop Manager Reviews, Prices & Ratings | GetApp Canada 2026
---

Breadcrumb: [Home](/) > [Auto Repair Software](/directory/202/auto-repair/software) > [Identifix Shop Manager](/software/2046679/lengow-1)

# Identifix Shop Manager

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> Identifix Shop Manager is a cloud-based auto shop management software that helps businesses in the automotive industry access OEM services and repair information. The built-in estimating tool allow users to check equipment price, create multiple jobs, build task templates, and send estimates to customers.
> 
> Verdict: Rated **4.2/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Identifix Shop Manager

•Identifix enables users to search for the vehicle, issue, or vehicle code to complete the repair work.&#10;&#10;•The platform delivers original equipment manufacturer (OEM) information through service manuals, R\&amp;R procedures, color-coded wiring diagrams, and more to execute the repair job efficiently.&#10;&#10;•It collects and store labor and parts information in a centralized repository, enabling users to locate parts, labor times, and costs of vehicles in real-time.&#10;&#10;•The shop management and diagnostic platform lets professional automotive technicians identify and fix problems, track inventories, and generate custom reports on a unified platform.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 55 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support Software | 3.9/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Solera

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Accounting Software
- Activity Dashboard
- Appointment Scheduling Software
- Billing & Invoicing
- Chat/Messaging
- Communication Management
- Employee Scheduling Software
- Estimating
- Inspection Management
- Inventory Management Software
- Maintenance Scheduling
- Multi-Location
- Quotes/Estimates
- Records Management Software
- Reporting & Statistics
- Service History
- Third-Party Integrations
- Work Order Management
- Workflow Management Software

## Integrations (9 total)

- AutoVitals
- Broadly
- Demandforce
- Kukui
- Nexpart Distribution Management
- PartsTech
- QuickBooks Enterprise
- Shopgenie
- Steer

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Auto Repair Software](https://www.getapp.ca/directory/202/auto-repair/software)

## Alternatives

1. [AutoLeap](https://www.getapp.ca/software/2039015/autoleap) — 4.8/5 (742 reviews)
2. [ARI](https://www.getapp.ca/software/131559/ari) — 4.6/5 (600 reviews)
3. [AutoRepair Cloud](https://www.getapp.ca/software/124971/autorepair-cloud) — 4.9/5 (163 reviews)
4. [Autorox](https://www.getapp.ca/software/2061384/autrorox) — 4.8/5 (62 reviews)
5. [NAPA TRACS](https://www.getapp.ca/software/2057637/napa-tracs) — 4.2/5 (258 reviews)

## Reviews

### "Identifix Review" — 5.0/5

> **Rocky** | *July 3, 2023* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of finding data for vehicles (maintenance schedules, repair diagrams, etc.)
> 
> **Cons**: No way to make invoices, only estimates.
> 
> It's been helpful as a repair guide, and is handy for writing accurate estimates.

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### "Identifix helps" — 5.0/5

> **Robert** | *July 7, 2023* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: You can use to see if any other tech is having the same issue. Also to see what other techs used to fix issue.
> 
> **Cons**: Not always a fix for a vehicle, but still an avenue to fix a car.
> 
> We use it to troubleshoot cars we do not work on all the time.

-----

### "Your information MIGHT be in there, under hundreds of unrelated documents" — 2.0/5

> **Shaun** | *October 8, 2018* | Automotive | Recommendation rating: 2.0/10
> 
> **Pros**: Getting information from real-world technician notes is great\!  'Nightmare vehicles' are where this system shines.
> 
> **Cons**: Regular maintenance and simple, day to day information is a horrible\!  WAY too much unrelated information.

-----

### "Identifix Is a Must Have product" — 5.0/5

> **Frank** | *November 9, 2021* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to shorten the diagnostic time by pin pointing common pattern failures, causes, and testing steps.
> 
> **Cons**: Technicians often want to rely on it and they fail to do basic testing.
> 
> It is useful to identify pattern failures, TSBs, and recalls.  It also has labor times and wiring diagrams. It is a good product to have in the shop.

-----

### "Super helpful tool for small repair shop" — 5.0/5

> **Patrick** | *April 28, 2020* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: Identifix has saved us lots of money and time by helping pinpoint troublesome vehicle’s maladies. Identifix has paid for itself many times over.
> 
> **Cons**: The overall interface is a little “busy” but after getting used to it, it became pretty seamless.

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## Links

- [View on GetApp](https://www.getapp.ca/software/2046679/lengow-1)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/website-ecommerce-software/a/lengow-1/> |
| en-AE | <https://www.getapp.ae/software/2046679/lengow-1> |
| en-AU | <https://www.getapp.com.au/software/2046679/lengow-1> |
| en-CA | <https://www.getapp.ca/software/2046679/lengow-1> |
| en-GB | <https://www.getapp.co.uk/software/2046679/lengow-1> |
| en-IE | <https://www.getapp.ie/software/2046679/lengow-1> |
| en-NZ | <https://www.getapp.co.nz/software/2046679/lengow-1> |
| en-SG | <https://www.getapp.sg/software/2046679/lengow-1> |
| en-ZA | <https://www.getapp.za.com/software/2046679/lengow-1> |
| es | <https://www.getapp.es/software/2046679/lengow-1> |
| es-CL | <https://www.getapp.cl/software/2046679/lengow-1> |
| es-CO | <https://www.getapp.com.co/software/2046679/lengow-1> |
| es-MX | <https://www.getapp.com.mx/software/2046679/lengow-1> |
| fr | <https://www.getapp.fr/software/2046679/lengow-1> |
| fr-BE | <https://fr.getapp.be/software/2046679/lengow-1> |
| fr-CA | <https://fr.getapp.ca/software/2046679/lengow-1> |

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