WorkforceHub Reviews
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49 Reviews
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
WorkForceHub As An Effective HR Management Tool
Reviewed on 2024-08-16
Their support team is super friendly and helpful. The system overall is reliable and straight...
Their support team is super friendly and helpful. The system overall is reliable and straight forward to use.
Pros
It was a straight forward process to migrate out of old HR system.
A very functional system for employees to monitor their own PTO and request time off.
The embedded "time clock" system, which can be regulated by IP number is also effective.
Cons
It sometimes takes employees a while to click their way into the time off request forms, and likewise, it's easy to forget where to go to approve time off request.
Reasons for Switching to WorkforceHub
We were already using SwipeClock, which is the same company that owns WorkForceHub. After reviewing our options, WFH was the natural fit.Response from Swipeclock
Thanks for the great review Aaron!
- Industry: Accounting Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Successful Software
Reviewed on 2024-12-11
Overall I really like the system and it is fairly easy to move about. I think it could be less...
Overall I really like the system and it is fairly easy to move about. I think it could be less steps when entering employee information than it is but for the most part we do like the system.
Pros
Option for employees to see their time card and request PTO time
Cons
Unpaid PTO time is the default so we have a lot of employees making errors. Another dislike is while in the system working it keeps asking if I want to keep this session. It is like the system doesn't recognize movement within the software. If you don't select to keep it active you have to log in again. That is frustrating when working on a timely action.
Alternatives Considered
AscendTMS Logistics SoftwareReasons for Choosing WorkforceHub
They were merging with another company and we didn't like the new system.Switched From
NOVAtimeReasons for Switching to WorkforceHub
Pricing, options for employees to view their time from their phones, requests PTO time and the style of the software- Industry: Furniture
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
Swipeclock Review
Reviewed on 2024-12-14
Customer service is a little slow. But overall not a bad product. Could use some upgrades.
Customer service is a little slow. But overall not a bad product. Could use some upgrades.
Pros
Ease of adding new employees. Ease of clocking in and out by employees.
Cons
The inability to track attendance. The inability to track vacation if not processed by an employee request.
Alternatives Considered
ADP Workforce NowReasons for Switching to WorkforceHub
Cost was more within our budget at the time.- Industry: Accounting Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
HR, Onboarding and Time-Tracking. All-in-one!
Reviewed on 2024-12-17
WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I...
WorkforceHub has been our solution to HR, Time-tracking and onboarding for a couple of years now. I don't see us moving away from it anytime soon
Pros
The multi-function capability of the platform is very useful. From HR to onboarding to time-tracking and time off requests and even team member check in
Cons
Some integration issues with Quickbooks but it isn't a huge issue. Usually easily fixed
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Workforce Scheduling
Reviewed on 2024-12-26
It’s the not the best, needs help with updates.
It’s the not the best, needs help with updates.
Pros
When team gets work, they can accept, easy.
Cons
When doing changes in the app for employees to accept the new changes it’s harder.
Alternatives Considered
ADP Workforce NowReasons for Switching to WorkforceHub
Easier, cheaper, smoother transfer and all employees can adapt to the app and click faster.- Industry: Insurance Software
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
WorkforceHub
Reviewed on 2024-12-16
My experience was positive, and I enjoyed using WorkforceHub. Everything pertaining to employee...
My experience was positive, and I enjoyed using WorkforceHub. Everything pertaining to employee management is one place.
Pros
The ease of uploading your employee list right into the system, and edit as much as needed. Also, being able to save all of your policies and rules including time off, PTO and sick pay.
Cons
I can not think of anything I do not like. Every part of WorkforceHub is convenient and user friendly.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Solid time management system
Reviewed on 2024-12-03
Great system to help keep track of time and PTO
Great system to help keep track of time and PTO
Pros
Quick and convenient way to clock in. For my application all I need is wifi.
Cons
once in a while it will miss a punch but I think it may be my internet connection.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Best time keeping system!
Reviewed on 2024-12-10
My overall experience with Workforce Hub has been great!
My overall experience with Workforce Hub has been great!
Pros
Easy to guide new employees through the portal.
Cons
Not being able to see adjustments made manually.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
User Friendly Interface
Reviewed on 2024-12-06
Pros
I love that it is really user friendly. Everything is pretty straight forward.
Cons
Sometimes I think it glitches so I think I've clocked in but haven't. But I think that is more likely my computer that is glitching
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 2.0 /10
Hard to work with - don't recommend
Reviewed on 2024-12-18
very confusing and aggravating, I would not recommend this
very confusing and aggravating, I would not recommend this
Pros
It did the job to allow me to access email from another company, but that was it
Cons
almost everything. it was very hard to connect to. It kept saying my computer had issues and would run me into circles when trying to log in. It acted as if I needed to download something but when I did, didn't seem to recognize that step was completed
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 5.0 /10
WFH review
Reviewed on 2024-08-02
So far it is ok but things are still confusing for us and still trying to work out the kinks.
So far it is ok but things are still confusing for us and still trying to work out the kinks.
Pros
That is it has PTO and time tracking in one system vs using multiple systems
Cons
1) That we are not able to have a free admin accounts for multiple admins. 2) The training would be more applicable if we were able to access the system and trial things during the instruction; it was very confusing trying to set things up on our own after. 3) Steps to download and send to accounting is confusing and we thought it would be easy since our accoutant has accountants world but did not work since we were not able to access and change information (addresses, etc). 4) Wish things were more visually appealing and employee time tracking and time off were in one area instead of seperate places; as well as a different place to make additions to PTO etc.
Alternatives Considered
Microsoft TeamsReasons for Choosing WorkforceHub
So that we could have tracking all in one system rather than having two. We also thought that it would be more compatible for our accountants to access, but because they had different information in their system, it kept changing ours and did not work for us. With 3 owners, it was not able to allow us access unless we were viewed as "terminated" in the system otherwise it would charge use for each user and ultimately we had to remove it.Switched From
Day OffReasons for Switching to WorkforceHub
Same as above; seemed like it was going to work well for out accountant; was similiarly priced and had not options in one system rather than multiple.Response from Swipeclock
Thank you for your feedback, if you havent already, feel free to fill our our support form and I will make sure to get you some support on your concerns. https://support.swipeclock.com/directsupport/s/
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Great for differentials, but not much else
Reviewed on 2024-08-02
There was a lot promised and very little provided. It's not my favorite software. But, they have...
There was a lot promised and very little provided. It's not my favorite software. But, they have the one thing that makes my life easier, and that's differential pay. It also integrates with Gusto, which is helpful.
Pros
The ability to track multiple differentials for different types of shifts. It's the number one reason we went with this software.
Cons
It's difficult to use, the team can't see the schedule, we can't enter PTO for employees (we can enter the hours but it doesn't show on the schedule when we do), we can't show someone as a "sick callout" and the Absent status is nearly impossible to find.
Reasons for Choosing WorkforceHub
Differentials for payroll and time trackingSwitched From
SlingReasons for Switching to WorkforceHub
Differentials. Nobody offers the custom work we needed.Response from Swipeclock
Thank you for your feedback! If you havnet already, I would love to get your concern into a support form so I can personally get you some assistance! https://support.swipeclock.com/directsupport/s/
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great for Small Start-Up Businesses!
Reviewed on 2024-08-02
Overall, the experience was wonderful. We had an amazing presentation which led us to a second call...
Overall, the experience was wonderful. We had an amazing presentation which led us to a second call and we immediately began implementation shortly after. They asked us all of the right questions to understand our needs and made sure to outline what the next steps were after each of our training calls. They understood our needs from the beginning all the way to execution. As a small start up - simple and transparency are KEY for us!
Pros
I like the ability to get training on demand and having a go-to project manager that you can email at anytime to ask how to do something or to get technical support.
Cons
I have no Cons to report. Everything was very smoothly outlined and we understood what to expect at all moments of transition.
Alternatives Considered
ADP Workforce NowReasons for Switching to WorkforceHub
The simplicity of using the platform. The ability to pay for only the amount of users we need. The access to ongoing training is also beneficial to us.Response from Swipeclock
Thank you for your review and appreciate your support of WorkForce Hub!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My Opinion of WorkforceHub
Reviewed on 2024-08-16
Its a great platform to use for timekeeping.
Its a great platform to use for timekeeping.
Pros
It's easy to navigate through and add and term employees.
Cons
I haven't really found anything that I don't like about it
Response from Swipeclock
What a review! Thank you Lori!
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Grateful for such an intuitive program and amazing team!
Reviewed on 2024-08-02
Their team has been most helpful in getting us started and supporting us while using the program.
Their team has been most helpful in getting us started and supporting us while using the program.
Pros
The ease of use, how it syncs with our payroll company, the easy to use reports, and date tracking for accounting purposes. We use it for onboarding new staff, time sheets and scheduling.
Cons
I have not found anything negative about this program.
Response from Swipeclock
Thank you for your review and support of WorkForce Hub!
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Works as Described.
Reviewed on 2024-08-12
As a whole we have had a good experience with the WorkforceHub.
As a whole we have had a good experience with the WorkforceHub.
Pros
Ease of use for staff and managers. Correction of mistakes, adding missed punches are easy for managers to fix. The note feature lets staff notify managers what the error is and what it should be.
Cons
Correcting vacation/paid time off once it has been approved. We had thought this was something that could be done directly on the time sheet but you have to go back and deny the original request and have staff request the corrected amount. We found it easier to just adjust the balance and hand write the correction on the timesheet. We do not do the auto upload as we allocate time to various departments.
Alternatives Considered
QuickBooks TimeReasons for Choosing WorkforceHub
cost and ability to make corrections in real time.Switched From
ClockSharkReasons for Switching to WorkforceHub
ability to make corrections in real timeResponse from Swipeclock
Thanks for the good review Kella. You can get more help at this link, https://support.swipeclock.com/workforcehub/s/, or I can connect you with your account manager if needed.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Definitely one to Try; you won't need another
Reviewed on 2024-08-12
It has been a smooth and easy transition for use. The training on using the system was great.
It has been a smooth and easy transition for use. The training on using the system was great.
Pros
It seems pretty easy and streamlined. Very straight forward
Cons
I don't see any thing that wasn't a creation error. so no complaints
Alternatives Considered
Google DocsReasons for Choosing WorkforceHub
It was too much having to calculate time worked and also faxing to the CPASwitched From
GmailReasons for Switching to WorkforceHub
I was not impressed by the knowledge or the willingness of the other companies to just allow us to develop our need for the time clock feature when this is all we need.Response from Swipeclock
Thanks for the stellar review Tammy! Happy WorkforceHub has helped!
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 2.0 /10
It's ok I guess
Reviewed on 2024-08-02
Ok. It does its job for the most part. Except when people get locked out or clock out, but it...
Ok. It does its job for the most part. Except when people get locked out or clock out, but it doesn't show up.
Pros
It has an app that can be used from wherever. Editing profiles is pretty easy.
Cons
People's punches don't always get taken, the app goes black for hours sometimes, a lot of people get locked out frequently and I have to send a password reset email. It does not have geo fence capability for clocking in and out within certain distance of the office. The way the notes appear on the timesheet can be confusing because there is not bold separation between days.
Response from Swipeclock
Thank you so much for your feedback of WorkForce Hub, if you havent already, I would love to get you some assistance for our Support Team. If you would like to fill out our support form I will make sure your concerns get addressed! https://support.swipeclock.com/directsupport/s/
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Alaska Time Clock
Reviewed on 2024-08-24
I
Workforce Hub as really made doing payroll easy for me. I trust it's accuracy as well.
I
Workforce Hub as really made doing payroll easy for me. I trust it's accuracy as well.
Pros
I like the fact that all my employees can see the hours they have logged per day on their cell phones.
Cons
It's all good. No real cons for me. It's a good program.
- Industry: Alternative Medicine
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Asked and Received
Reviewed on 2024-08-07
Easy to navigate as admin. Development issues and slow rollouts of functions that are available on...
Easy to navigate as admin. Development issues and slow rollouts of functions that are available on lesser product versions without issue.
Pros
The ability to use "Timeclock Day View", the view we had access to using SwipeClock.
Cons
Inconsistency in program functions and consistently needing to submit help desk tickets after being in the program for over a year.
Response from Swipeclock
Thank you for your feedback. We're glad you find the admin navigation easy and appreciate your insights on areas needing improvement. We're constantly working on improvements of our product and will work on enhancing these aspects. Your input is valuable as we continue to develop our product!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
User interface good - inability to work disconnected bad
Reviewed on 2024-08-07
As a company we like the product but getting our employees to edit the timesheets at the end of the...
As a company we like the product but getting our employees to edit the timesheets at the end of the day or time period because of no connection at job sites has proven difficult and tough to enforce.
Pros
User interface makes it easy to use on mobile devices.
Cons
Unable to use it when there is no cellular connection.
Alternatives Considered
QuickBooks OnlineReasons for Switching to WorkforceHub
Compatible with payroll service that we are using. They recommended it.Response from Swipeclock
Thank you for your feedback and support of WorkForce Hub!
- Industry: Libraries
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Great company to work with
Reviewed on 2024-08-05
Keep up the great work!! Love the product.
Keep up the great work!! Love the product.
Pros
It's very easy to use on the most part. Really like the Applicant Stack that will roll over into Swipeclock when a person is hired. The Workforce Hub team does answer me back on a timely basis.
Cons
It doesn't do somethings that my current software does but they are checking into it to see if it is doable.
Response from Swipeclock
Thank you for your review and support of WorkForce Hub!
- Industry: Commercial Real Estate Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Payroll Administrator
Reviewed on 2024-08-02
I feel that it works as it is intended to work.
I feel that it works as it is intended to work.
Pros
I really do not have any issues with using the WorkforceHub Swipeclock system. I feel that it is pretty easy to use and navigate.
Cons
Being able to create custom reports without requesting assistance from WorkforceHub customer support would be great. For example I am still sending requests to get pay period timecards for the entire company emailed to me.
Alternatives Considered
ADP Workforce NowReasons for Switching to WorkforceHub
we choose WorkforceHub over other products due to already had the software.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
WorkforceHub Review
Reviewed on 2024-08-08
Overall, our experience with WorkforceHub has been excellent.
Overall, our experience with WorkforceHub has been excellent.
Pros
Overall, WorkforceHub is very easy to use once you get a feel for the system. The app is the best we have ever used. Support is fast and easy to contact.
Cons
The FAQ could be better with more detail.
Response from Swipeclock
Thanks for the excellent review Tammie! You can get more help at our KB, linked here, https://support.swipeclock.com/workforcehub/s/
- Industry: Construction
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
WorkforceHub is good to work with.
Reviewed on 2024-08-15
I'm still not really clear who I contact and for what purpose. I contact the same person and then...
I'm still not really clear who I contact and for what purpose. I contact the same person and then get directed. I feel badly bugging them. I just don't recall what issues go to whom.
Pros
I like that it seems mostly easy to use from a supervisor standpoint. It is VERY easy for an employee standpoint. I just wish it was easier to get something accomplished, added, or answers to questions.
Cons
I wish it was easier to get something accomplished, added, or answers to questions. Also seems like a fight to search for answer on my own. Nobody to really help me with set up. Everyone passing it off.
Reasons for Choosing WorkforceHub
It didn't have the ability to track different jobs. It didn't have the ability to integrate with my other systems.Switched From
RepliconReasons for Switching to WorkforceHub
Price and it appeared to be the most comprehensive. It appeared from my research and interviewing that it did the functions I was looking for.Response from Swipeclock
Hi Jadee and and thank for the feedback and review. You can get access to more support at the link below. You can also respond directly to my email and I can work to connect you with support or an account manager.
https://www.workforcehub.com/workforcehub-university/