--- description: Detailed reviews on OpenTable based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare OpenTable with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: OpenTable Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [OpenTable](/software/2044651/opentable-for-restaurants) # OpenTable Canonical: https://www.getapp.ca/software/2044651/opentable-for-restaurants Page: 1 / 54\ Next: [Next page](https://www.getapp.ca/software/2044651/opentable-for-restaurants?page=2) > The best restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue. > > Verdict: Rated **4.7/5** by 1320 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 1320 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: OpenTable - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$149.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \& tags \& notes, marketing tools, reviews management \& analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences. Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. Pro Plan (all Basic \& Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences. All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activities Booking - Alerts/Notifications - Availability Management - Barcode/Ticket Scanning - Billing & Invoicing - Booking Management - Booking Notes - CRM Software - Calendar Management - Contact Database - Credit Card Processing - Customer Database - Customer History - Customer Support Software - Customizable Reports - Customizable Templates - Delivery Estimate - Delivery Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ca/directory/204/customer-loyalty/software) - [Waitlist Management Software](https://www.getapp.ca/directory/1575/waitlist/software) - [Reservations Software](https://www.getapp.ca/directory/83/reservation-online-booking/software) - [Restaurant Management Software](https://www.getapp.ca/directory/196/restaurant-management/software) - [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software) ## Alternatives 1. [Booqable](https://www.getapp.ca/software/108821/booqable) — 4.8/5 (1157 reviews) 2. [Now Book It](https://www.getapp.ca/software/2073585/now-book-it) — 4.9/5 (100 reviews) 3. [Mindbody](https://www.getapp.ca/software/91024/mindbody) — 4.0/5 (2991 reviews) 4. [Semper](https://www.getapp.ca/software/2058039/hospitality-software) — 4.3/5 (138 reviews) 5. [SpotOn](https://www.getapp.ca/software/130639/spoton-restaurant) — 4.2/5 (370 reviews) ## Reviews ### "Convenient and Reliable, with a Few Minor Glitches" — 4.0/5 > **Anthony** | *August 26, 2024* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: OpenTable makes it incredibly easy to find and book reservations at a wide variety of restaurants, often with just a few clicks. The user interface is intuitive, and I appreciate the ability to read reviews and see real-time availability. It’s also convenient to manage reservations and make adjustments on the go. > > **Cons**: While the platform is generally reliable, there have been occasions when I arrived at a restaurant only to find that the reservation hadn’t been properly communicated or confirmed on their end. Also, some of the lesser-known or smaller restaurants aren’t available on OpenTable, limiting options in certain areas. > > Overall, I’ve had a positive experience using OpenTable. It’s my go-to for making restaurant reservations, especially when I’m exploring new places. The convenience factor is high, and the app generally performs well. There are minor hiccups from time to time, but they’re not deal-breakers. ----- ### "Endless options\!" — 4.0/5 > **Tyla** | *July 9, 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: It’s very user friendly, with tons of review to help anyone make a decision on where they want to go > > **Cons**: Sometimes the log in process can be repetitive but that might be something out of everyone’s control. It’s good for security purposes. ----- ### "Arrogant Company" — 1.0/5 > **Mike** | *October 25, 2024* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: It's well known. But there were NO pros for my company. They drained us monthly with their expensive plan and added little to no value in growing our company. > > **Cons**: Far too expensive, customer service was deplorable, and their arrogance was overwhelming. We are a small business and could not afford their services any longer. Three days after we canceled our service, we received an erroneous review, and Open Table did not address the issue even though it had nothing to do with our restaurant. It was a personal opinion of how we accepted his criticism. With partnership like Open Table who needs enemies, if you have any other choice run from open table and utilize Tock. > > It was awful, too expensive, had no training, and did not support our restaurant. They only support false accusations and don't care about our restaurant's success. ----- ### "Open Table Review" — 5.0/5 > **Jackie** | *May 7, 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: Very user friendly and a great page layout. It makes it easy for users to learn how to use and also be able to see reservations easy\! > > **Cons**: Initially hard to set up with venue space, but their customer service was great in helping\! ----- ### "The Best Reservation Platform" — 4.0/5 > **Jake** | *April 9, 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: There are so many restaurants available to reserve through OpenTable. There's no doubt, if I'm going to make a reservation, this is my first look. > > **Cons**: I find it hard sometimes to access menus. > > OpenTable is the best reservation platform out there - the widest network, the most connected. ----- Page: 1 / 54\ Next: [Next page](https://www.getapp.ca/software/2044651/opentable-for-restaurants?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2044651/opentable-for-restaurants) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data