GetResponse Reviews

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514 Reviews

- Industry: Entertainment
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Get Response review
Reviewed on 2023-11-05
I still use, for e-mail marketing and list management
Id like to see a free version.
I still use, for e-mail marketing and list management
Id like to see a free version.
Pros
List Management has really good functionality also cleans your list.
Cons
automation they have a crazy connect the dot system, a bit tricky, but it works 100%
Response from GetResponse
Hi, Christopher, thank you so much for taking the time to share your feedback! It's awesome to hear that you've found the list management functionality of GetResponse to be really effective, and that the automation system is working perfectly for you. Your satisfaction is incredibly important to us. - Mariana
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Email Marketing Software with High Conversions
Reviewed on 2023-11-23
I like the user friendly interface, making it easy to use. This saves time and gets the work done...
I like the user friendly interface, making it easy to use. This saves time and gets the work done with less effort.
Pros
It offers a comprehensive set of email marketing features, including email campaign management, autoresponders, A/B testing, and analysis.
Cons
Most of the advanced features require some learning curve.
Response from GetResponse
Hi, Charles! Thank you for taking the time to share your thoughts on GetResponse. We're delighted to hear that you appreciate the comprehensive set of features we offer. We understand your feedback about the learning curve for some of our advanced features. We are dedicated to delivering powerful yet user-friendly tools and are consistently improving our resources for a more seamless learning journey. If you have any specific suggestions or questions, please feel free to reach out. We're here to support you! - Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
Get Response I's Good For The Price and Beginners
Reviewed on 2024-04-18
My overall experience with Get Response has been great to be honest.
My overall experience with Get Response has been great to be honest.
Pros
I like the price and the free trial feature i tested it during the trial then decided to stay for the price.
Cons
Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle.
Response from GetResponse
Hi Zuberi,
Thank you for sharing your feedback with us. We're so happy to hear that you've had a positive experience with GetResponse!
Regarding your comment about the landing page templates, we understand the importance of having a variety of options to suit different needs. We're continuously working on enhancing our platform, including expanding our template library to provide more choices for our users like you.
Thank you once again for choosing GetResponse. We look forward to continuing to serve you and exceeding your expectations! 😊
Best,
Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
If you want great expericne in email marketing then use GetResponse!
Reviewed on 2023-10-20
It was a great experience, and I plan on using it again once I hit a good profit amount in my...
It was a great experience, and I plan on using it again once I hit a good profit amount in my business.
Pros
The two things I loved the most about GetResponse is 1- The design and how easy to use and how highly functional.2- Their customer service around the clock is unparalleled.Whenever I needed technical help with my email automation or anything else in the system, I would get immediate help from GetResponse with the highest customer service satisfaction.
Cons
The pricing! It is a bit too expensive to use email automation, especially if you're at the beginning of your online business journey. However, I still highly recommend it, especially if you are already making high profits from your business, because it's the best software for email marketing, in my opinion and experience. It makes your work so much easier.
Alternatives Considered
AWeberReasons for Switching to GetResponse
The design and customer service.Response from GetResponse
Hi, Bay! Thank you for taking the time to share your feedback. We're so happy to hear that you found GetResponse user-friendly and loved our customer support. We're here to keep up the good work. Should you ever have more feedback or questions, please don't hesitate to get in touch. - Mariana
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Elevating Marketing Efforts with Seamless Automation and Analytics
Reviewed on 2024-01-02
Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly...
Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development.
Pros
One particularly useful feature is the automation workflow builder, which makes it simple to construct intricate, customised customer journeys.The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages.
Cons
They should consider looking into a more scalable pricing structure for expanding companies.
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
Check GetResponse
Reviewed on 2023-11-14
Overall, getRespone is a easy and exciting tool to use for narketing and crm works
Overall, getRespone is a easy and exciting tool to use for narketing and crm works
Pros
It's ease of use and realtime checking for correction of design errors and responsiveness
Cons
I think that will be their tools used in designing, some of them are not optimised for complete customisation as in case of icons and cta buttons
Response from GetResponse
Hi, thanks a lot for your review! We're thrilled to hear that the ease of use and real-time design error checking have been valuable to you. We also appreciate your feedback regarding the possibilities for customization, as we're continuously working to optimize these tools for even more complete and tailored options. If you ever have more suggestions or questions, do reach out! - Mariana
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
A Powerful Marketing Solution For Business
Reviewed on 2024-02-01
Pros
I like that GetResponse is an all in one marketing solution
From lead management, campaign management to email marketing and automation, this product has it all.
Cons
No cons as GetResponse offers all marketing features we need.
Response from GetResponse
Hi Renly,
Thank you so much for your glowing review! We appreciate you taking the time to share your positive experience with us. It's fantastic to know that our platform covers all your marketing needs.
If you have any questions or suggestions for us, please don't hesitate to reach out. We're here to support you every step of the way.
Best,
Mariana
- Industry: Writing & Editing
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Get Response Email Marketing
Reviewed on 2023-09-27
Good experience setting up email marketing campaign. The site was easy to use and worked as I...
Good experience setting up email marketing campaign. The site was easy to use and worked as I expected
Pros
The ease of setting up mass emails. They were easy to setup the day and amount of emails you wanted to send. Tracking was easy as well. Program worked as I expected
Cons
Customer service could be a little bit easier to get ahold of. I also had some issues with functionality, nothing major and got resolved
Response from GetResponse
Thank you so much for your review of GetResponse! It's great to hear that setting up your email campaigns was a breeze and that everything worked just the way you wanted it to.
We're taking your feedback to heart, especially about customer service and any functionality hiccups you encountered. We're always striving to make your experience even better.
Your thoughts mean a lot to us, and we're here to assist you with any email marketing needs you have in the future. So, if you ever need a hand, just reach out – we've got your back! 😊

- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
GetResponse evaluative Review
Reviewed on 2023-07-17
Well worth the cost if you are trying to build your online business.
Well worth the cost if you are trying to build your online business.
Pros
This email distribution and automation is a must have in the marketing field today. GetResponse is a little more expensive than most autoresponders but is not outrageously priced and well worth the expense to continue to get the leads.
Cons
If things aren't set up with other programs just right you will be entering the emails manually until you get them set up. That takes a lot of time.
Response from GetResponse
Thank you for sharing your valuable feedback about GetResponse. We're delighted that you find GetResponse well worth the expense, especially when it comes to building your online business. We're committed to helping you succeed and providing you with the tools you need for your marketing efforts.
If you have any further insights or need assistance, please don't hesitate to reach out to our support team. We're here to support your online business journey.
Best regards,
Abbie
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
My GetResponse Review
Reviewed on 2024-06-17
Pros
Its features are super advanced and not complicated.
Cons
It's a little expensive especially for newbies
Response from GetResponse
Hi Chinedu, many thanks for your review! - Mariana
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 3.0 /10
Getresponse lost its edge
Reviewed on 2021-11-23
Pros
The support is always available and helpful.
The UI is clean and ok to navigate through.
(I've seen much worse and much better too though)
I think it's a great (and easy to use) alternative to basic ESPs that have far less features for the same price point. If you're just getting started with newsletters and automations, go ahead and trial it at least.
Cons
I used to like... no... LOVE that Getresponse was at the cutting edge of e-mail marketing.
Not anymore sadly.
Automations should be a killer feature but instead, it seems half-baked and not really improved.
Contact based ESPs are much easier to work with.
It feels like Getresponse switched to serve a different audience looking for an all-in-one tool with pages, e-mails, ads, webinars, chat and abandoned it's initial core offer : a cutting edge email marketing tool at a competitive price.
If you're a beginner, then, you will most likely love it's all-in-one offer.
If you're a veteran with an existing tech stack and just looking for a new ESP... there are better solutions out there.
Reasons for Switching to GetResponse
At the time, 10 years ago, it had more features and a better price point. I still think it holds true but the competition got fierce and there are better alternatives for advanced marketers these days like Active Campaign, Ontraport or Encharge.Response from GetResponse
Hi Geoffrey!
Thanks for taking the time to leave such a detailed review. I have shared your feedback with the team so we can continue to improve. -Taylor
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Not bad but expensive
Reviewed on 2024-04-15
Pros
Free Plan: GetResponse offers a free plan that accommodates up to 500 contacts.
Unlimited Email Sends: With all paid plans, you get unlimited monthly email sends.
User-Friendly Visual Email Editor: The platform provides a user-friendly visual email editor, making it easy to create engaging email campaigns.
Cons
Pricing Tiers: GetResponse’s pricing tiers are relatively higher compared to other email marketing platforms.
Learning Curve: Although the visual email editor is user-friendly, some beginners may still experience a learning curve when navigating the platform.
Response from GetResponse
Thank you for taking the time to share your feedback about GetResponse. We appreciate your insights and are glad to hear that you find several aspects of our platform valuable.
Your feedback is invaluable to us as we strive to improve and provide the best possible service. If you have any further suggestions or need assistance, please don't hesitate to reach out.
Thanks for choosing GetResponse!
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Get Response Review
Reviewed on 2024-05-13
Pros
I like how there's so many valuable free resources to help me. I even created content from the site to use as well.
Cons
Nothing honestly. I like everything so far.
Response from GetResponse
Hi Leslie,
Thank you so much for your review! It makes us super happy to hear that our resources are helpful to you and that you’re enjoying our platform. 🤗
Best,
Mariana
- Industry: Information Services
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 9.0 /10
How I LIKE GET RESPONSE
Reviewed on 2024-06-20
My overall experience was that the product was easy to use.
My overall experience was that the product was easy to use.
Pros
The free trial portion of the product shows that they value their customers.
Cons
Nothing that I liked the least the product is good.
Response from GetResponse
Hi Britian,
Thank you for your positive review. We're happy to hear you find GetResponse easy to use!
Welcome to the GetResponse family,
Abbie
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
GetResponse
Reviewed on 2023-07-18
My overall experience with GetResponse was good. It is well put together.
My overall experience with GetResponse was good. It is well put together.
Pros
The features that I liked and used the most on GetResponse was the email automation and email marketing features.
Cons
The thing that I least liked about GetResponse was the integrations. It didn't integrate with some of the software that I needed it to.
Response from GetResponse
Hi Brandi,
Thank you for being part of the GetResponse community and for sharing your thoughts with us.
We're glad to hear that you found our email automation and email marketing features to be the most useful for your needs.
Regarding integrations, we apologize for any inconvenience you may have experienced. Our team is continuously working to expand our list of integrations to better accommodate our users' requirements.
We understand that work situations can change, and we're grateful that you chose GetResponse during that transition. We're committed to providing a well-put-together platform to meet your marketing needs.
Best regards,
Abbie
- Industry: Education Management
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
A good email marketing platform you need for your business
Reviewed on 2023-07-17
It's been pretty good using GetResponse.
It's been pretty good using GetResponse.
Pros
That it's pretty intuitive. You need something that's user friendly otherwise, your team won't be able to use it easily.
Cons
Sometimes it can get a bit buggy and when it comes to email styling, there's limited options. I think if there were some more customisation options available - that would be good.
Response from GetResponse
Hi Quynh,
Thank you for sharing your feedback on GetResponse. We're thrilled to hear that you find our platform intuitive and user-friendly, making it a valuable asset for your business.
We understand that occasional bugs can be frustrating, and we apologize for any inconvenience this may have caused. Our team is constantly working to improve and provide a smooth experience for our users.
Regarding email styling options, we appreciate your suggestion for more customization choices, and we'll take this into consideration as we continue to enhance our platform.
We're delighted that overall, your experience with GetResponse has been positive, and we're here to support your email marketing efforts and help your business thrive.
Best regards,
Abbie

- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
The Most Simple Email Marketing Software
Reviewed on 2023-06-07
A great product for email marketing and lead generation.
A great product for email marketing and lead generation.
Pros
We've been using GetResponse for a long time now across several other businesses we run and by far they're the best in terms of marketing automation and Customer support. The support team takes time to send useful weekly emails to new clients to help them better use their software. This educational aspect of theirs shows how concerned they are with the client's experience that's what we're chasing after.We create and run email marketing easily with great automation features and there are a lot of prebuilt email templates to start off with. The ideas are quite helpful.It also supports a lot of integrations which makes marketing super easy and less stressful. The tool itself is very affordable and result-driven- Don't where'll find the best elsewhere.
Cons
Sales convention comes at an extra cost and times it's not really easy to accurately keep track of email bounce rates. We have issues controlling this and would love to hear about how to control it.I don't think their website builder is great compared to the advanced ones we've used
Response from GetResponse
Hi Joel,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Justyna
- Industry: Apparel & Fashion
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
Comprehensive Analysis and Evaluation: Features, Performance, and Effectiveness
Reviewed on 2023-07-15
Overall I will remain a forever user of GetResponse It has everything I need and more and at an...
Overall I will remain a forever user of GetResponse It has everything I need and more and at an affordable price.
Pros
User-friendly interface, accessible for users of all skill levels. Provides a wide range of email marketing tools and features. It includes a drag-and-drop. Top-notch automation capabilities. Can host webinars directly within the platform. With a wide range of third-party tools and platforms. Just so much more.
Cons
While they may offer automation capabilities, it may not be as advanced or robust as some of its competitors. While GetResponse does offer integration with a variety of third-party tools and platforms, its list of integrations may not be as extensive as that of some other email marketing platforms.
Response from GetResponse
Hi Jennifer,
Thank you for your fantastic review of GetResponse. We're thrilled that you find our platform user-friendly with a wide range of email marketing tools, including top-notch automation capabilities and webinar hosting. While we acknowledge your feedback on automation and integrations, we are continuously improving to meet our users' needs. We truly appreciate your loyalty and look forward to providing you with exceptional service.
Best regards,
Abbie
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Best for landing page creation and email automation
Reviewed on 2023-08-05
Pros
I have created multiple landing pages for my campaign, and the interface is easy to understand. This is perfect for an email campaign. Adding contacts, managing them and sending email is super easy. Highly recommended.
Cons
Email sequences are quite complicated to understand.
Response from GetResponse
Hi Hemal,
Thank you for your review. It's wonderful to hear that you've successfully created multiple landing pages for your campaign using GetResponse.
As far as learning about email sequences within the platform, make sure you check out our youtube channel where we are adding tutorial videos weekly. Thank you for sharing your balanced feedback, and we'll certainly consider ways to improve the clarity of email sequences for a smoother experience.
-Abbie

- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
the email marketing platform
Reviewed on 2023-09-21
the email marketing platform that empowers marketers,
the email marketing platform that empowers marketers,
Pros
the email marketing platform that empowers marketers,
Cons
I have nothing to Say about that.So nice platform
Response from GetResponse
Hi Copernic! We are so glad to hear that the platform has made things easier for you.
Justyna
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 7.0 /10
GetResponse
Reviewed on 2023-07-14
We used it to automatically respond back to contact forms and segment emails. Overall it was quick...
We used it to automatically respond back to contact forms and segment emails. Overall it was quick and easy to setup and smooth to use.
Pros
Getresponse does what it says it's going to do and does it well. Quick and easy to setup email newsletters and email automation. Along with landing pages.
Cons
Only 500 contacts on the Free plan, but what can you say, its the free plan.
Response from GetResponse
Hi there,
Thank you for sharing your feedback on GetResponse. We're delighted that our platform lived up to its promises, offering quick and easy setup for email newsletters, email automation, and landing pages.
While we understand the limitation of 500 contacts on the Free plan, we hope it still provided a valuable taste of our services. Should you need further assistance or have any questions, please don't hesitate to reach out to our support team. We appreciate your support and look forward to continuing to serve you.
Best regards,
Abbie
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 10.0 /10
A Complete Platform
Reviewed on 2023-04-18
My experience has been very good. It has helped with the automation of the company's email...
My experience has been very good. It has helped with the automation of the company's email marketing, the increase in revenue has been visible as well. It is a reliable and responsible platform
Pros
What I liked most about the platform is that it is complete, and has helped me with the process of automating the company's e-mails
Cons
What I didn't like at first was that it didn't have a free trial version, and compared to other email marketing options, it can be a bit more expensive.
Response from GetResponse
Hi Camila,
Thank you for your positive review of our platform and highlighting the benefits you experienced. We're glad to hear that our complete set of features has been helpful in automating your company's emails and contributing to increased revenue.
Our free trial lasts 30 days, and during that time period you are able to use all paid features. Please let us know if you have any questions.
Thanks for choosing GetResponse!
-Abbie
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 8.0 /10
Fastest email marketing servers by far! But it is expensive
Reviewed on 2023-04-05
Very good
Very good
Pros
Very fast servers that sends tons of emails at the same timeSupport team answers very fast and helps a lot
Cons
Pricing :,(If you compare it to Mailchimp is cheap due to the support team, but when you have a lot of contacts you will need to change to another platform because of the price raises a lot
Response from GetResponse
Hi Fernando, thanks for sharing your feedback.
Justyna

- Industry: Insurance Software
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 1.0 /10
Good software but not easy to deploy
Reviewed on 2023-04-11
Pros
The set of features is impressive and also pricing is not bad
Cons
No way to make it work on Windows 7 even with a help of support
Alternatives Considered
EngageBay CRMResponse from GetResponse
Hi Kamil,
Thank you for your review of our software. We're glad to hear that you found the set of features impressive and that you're satisfied with the pricing. We apologize for the inconvenience you experienced with deploying the software on Windows 7. While our support team strives to assist with various issues, we regret that they were unable to help in this particular case. We appreciate your feedback and will take it into consideration for future improvements. If you have any further concerns, please feel free to reach out to us.
-Abbie
- Industry: Government Administration
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support Software
- Likelihood to recommend 6.0 /10
Getresponse is full of marketing suit, with some minor draw backs
Reviewed on 2023-02-22
If you want to watch your email inbox deliverability, very powerful email tool for good marketers....
If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better.
Pros
Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc.
Cons
I personally feel that other services seem to working a little better
Response from GetResponse
Hi,
Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team.
Justyna