TransVirtual Reviews

The system is flexible in importing/exporting all types of data and allows users to rate consignments in any way you can imagine. The mobile app has enabled our drivers to complete deliveries more efficiently using scanning and optimized routing.

The reporting could be better with an inbuilt BI Tool.

Transvirtual is very user friendly meets all of our needs

can be glitchy on certain devices and not sync straight away

It is super user friendly for any new user.

Sometimes,the system gets stuck for a while.

simplicity of integration and ease of communication

how different people use TV differently and not consistent through different carriers, same system but different carriers use it less efficiently causing in-effectiveness from my end

I like that everything is linked quote - connote - invoice - pod

It can be slow at times, & slow response from customer service, we have had the same problem now for a couple of months.

Integrations Ability
Invoicing Functionality
Rate Cards

not able to see items description on driver's app to determine the which are short delivered.

Easy to use web Portal.
Print, Save or Email Consignments

It would be good if you could delete a saved autofill address.

Ease of use, nice and quick with thorough details on delivery, customers can be assured they are taking delivery

Couldn't fault this software, very easy to use

Easy to use and navigate, quick acess, and friendly user interface. Invoicing is transparant and broken down in different charges categories.

No real time tracking. Some features are still not accessible.

User-friendly interface and easy navigation

Security mode can be confusing at first and takes time to get used to

Everything is in one place. We delivery for multiple carriers, and it is so much easier when they are already integrated with TransVirtual. Customer Service queries have dropped because the senders and receivers can get up to date tracking on ETAs. And PODs can be triggered to send off automatically at completion. Their support staff have been amazing as well.

Not a whole lot yet. I would love to learn more about the reports side of thing, as I don't think we have dived deep enough into that area yet.

The ease to do the majority of the rules to support agents and customers along with turning off an on features based on what you would like to have the Agent, Customer or receiver see.

We do not like to time it takes to get issues resolved as in the Transport Industry it is time dependant and some items takes weeks and months to have resolved, even though it was working before a change that TransVirtual did, the support team would say that it is a feature request and no guarantee it will be done even when you show old emails to say that the function was there before.

TransVirtual! One major thing stands out: its intuitive, robust logistics management platform. Its feature of seamlessness between logistics operations enables a free workflow and few manual errors in its execution. Their concentration on real-time tracking along with comprehensive reporting tools also stands out well for the logistics industry.

It can be a bit overwhelming with all the features and capabilities. There might be a learning curve to become fully comfortable with all of the functionalities. It's a trade-off, however, because the depth of features is what makes it powerful. It just may take a little time to master.

We love that it has multiple core functions:

Route Optimization
Con note creating ability
Multi carrier capability
Invoice reconciliation

There is really not too much to dislike about Transvirtual..

easy to use when you get the hang of it.

sometimes it runs really slow on the scanners and laptops

We use trans virtual to further monitor our jobs. Having an access is a great help for me to check from time to time more accurate history and ETA of the Jobs. I can also see our rates which enable us to advance check prices for Invoicing matters accuracy.

I think all good but would love to suggest if system has the ability to auto notify carrier once Job is delayed based on Transit time set up.

CAN SETUP PAGES TO YOUR REQUIREMENTS, EASY TO USE

REPORTS NEED SOME HELP OR I NEED EDUCATION ON HOW TO USE THEM

ON TIME AND EFFICIENT. DRIVER WAS AMAZING

THERE WAS NOTHING I CAN SAY. EVERYTHING WAS GREAT

The easy use of the platform and clear buttons

The create your own filters are confusing, if they were clear it would be a god send.

Boosted visabikity throighout our network, features that helped improve our functionality.

Some things cannot be altered, further modification would be great to suit our business model

Up to date Tracking gives me greater visibility on where my item is.

Sometimes when we have too many companies using TransVirtual it can get confusing to which one you are logged into.

The ease in which one can add jobs for pickups, especially once they have been saved so you don't need to enter in details each time.

There can sometimes be a lot of extra details that is not needed but that might just be to do with how our carrier has set it up.