AutoLeap Reviews

The support is amazing! I like how we are able to track everything!

A little more pricey but you get what you pay for!

AutoLeap simplifies all of our shop management processes. It connects to QuickBooks Online.

I would have liked more one on one training with our techs and service advisor.

Easy to use. But what a horrible experience using it

I picked this software option over many others because it lookee like it could do all the things we needed it to do. We we pay them we go through the setup process. And right from the very first vehicle I put in there it was pulling up wrong parts. Half of our fleet are the same type of vehicle. Needless to say i wasnt very impressed. The third vehicle I go to put in there I'm looking for a water pump and it doesn't even show one. My phone their support they were no help they say they pulled from motors database like everybody else does. But Identifix pulls parts and labor from motor database just like auto leap supposedly does identifix pulls up the right parts and labor. I tell them I want to cancel because it isn't doing what it needs to do for us like they said it would. And they will not stop taking credit card payments off my card. Voiced my opinion to them many times over the phone and through emails. Was never happy with the software right from the start

The ease of use , customer service and price

Payrix the payment portal they take to long to pay out money

switching from alldata management online after 15 years of using it was scary. autoleap made the transition easy and seamless as possible. its only been a few days of using the software but so far it has been great and checks all the box's that all data did not . i am very happy with the product so far and highly recommend

color scheme is boring and bland it needs to be more eye popping.

The team behind the software is amazing. The software is very easy to use and navigate but the AutoLeap team is always there to guide you on every step of the way.

The technician app could use improvement so it doesn't look less appealing. The multipoint inspection on technician app needs to be color coded for the technician and maybe more detailed.

I like the simplicity. Works great. Nice to have all the features in one product. Digital inspection, marketing tool and the ability to text customers

Don’t have any yet. Changing customer and vehicle isn’t updated yet but it’s coming up in the next update.

Everything is in one place. Love the Carfax option and having the labor rates and parts rates in the same app.

Haven't really played with the project management side of it yet.

I like how its a cloud-based platform and can be accessed remotely.

Its quite a bit differnent than the previous POS system we have been using. I wish it were easier to set up flat rate jobs, and to have specific price matrixes based on brands of parts/tires and different suppliers.

I am especially pleased with the ease of use for both the office staff and the automotive techs. The software allows us to eliminate all the paper notes and labor tracking that was cumbersome, time consuming and not as accurate as I needed. AutoLeap provides a great way to manage all phases of customer care starting with original intake and scheduling, through cost estimation, assignment of tasks, invoicing and archiving. It is also allowing me to more accurately track the work of all technicians and assess the efficiency of each technician. In addition, AutoLeap allows me to get a snapshot view of the profitability of each invoice.

At this point I don't have any major complaints. If I had to write one thing is that the software is new and they are still adding features. But, that is also a plus because the product development team takes into consideration customer feedback and makes rapid modifications to accommodate the needs of the shop.

Easy and fast to use. In comparison to our previous shop management software, ALLDATA Manage. Autoleap is leaps and bounds a better software to use. Highly recommend!!!

No real issues with Autoleap. Everything has been going the way we expected. Motor repair data leaves a bit to be desired. Recommend getting a repair information guide to work in tandem with autoleap.

This software makes it easy to make work orders, assign work to techs and keep track of work progress.

The digital inspection makes it easier to let the customers know the status of their vehicle. We like the fact that we can create and manage estimates and send real-time customer quotes and keep track of approved or deferred work.

AMAZING TECH SUPPORT. Helped us get used to the program and showed us every step of the way.
They were there within 1 min to help.

I don’t have any complaints at the moment.

The software is very user friendly and the out lay of the invoice reads well.

Can not think of any problems that I have at this time.

AutoLeap simplifies the entire shop management software into a user friendly system that needs almost no instruction on how to use. The time saved when a simple, thought out process from start to finish is implemented, makes their process totally worth using. So much faster than other programs, and the Dashboard with key indicators right up front, and quick access to reports is excellent.

They have been very quick in addressing and fixing any issues that have arise. We are looking forward to them updating and improving their integration with labor times and repair information, as there is some lack of information available.