Circuit Reviews

This routing software has a clean, intuitive interface that runs quickly and smoothly. It helps the delivery crew accurately report delivery status as well as helping the sales staff to make much more informed decisions as to scheduling. I am confident that there are many deliveries that would not have happened without this software.

Recently a "save changes" step was added after "re-order all/changed stops". This extra click is easy to miss and has resulted in a few inaccurate routes when a browser was closed/computer restarted. Though, we are now on the lookout for that.

Real time optimization by both drivers and admins

Expensive side of the market but quality

Easy to use and to upload large delivery jobs via CSV

Notifications to clients could be more flexible

The visual map that is created after inputting a route helps me know if we can add more stops to that day or not.

There are several steps that seem unnecessary what adding a stop to the route. In Google maps you can manually adjust the route to fit your town or truck and you cannot do that in Circuit.

Easy to useUnlimited target addressesMaps are great

Growing pains, but you guys listen so that is always fixed

Honestly the whole package of the offering is amazing. it does virtually everything we need it

The only thing I don't like about Circuit is the integration with shopify. We could become more effiecnt at pulling products if we could produce a list of items that we are delivering that day.

Allows our drivers to manage their deliveries efficiently

Sometimes the app is glitchy, issue showing drivers next stop on google maps

Since we implemented Circuit, our customers are more happy with the estimated delivery times received on their phone every day and it made my life, as an office manager, much easier to set up the routes.

The only con about the app is the consistency with setting up the routes as sometimes they could be better, but the app is constantly updated and the routes are getting better and better and the features added to the system are amazing.

We like having a simple app to create routes for our local deliveries each week. The basic plan is suffice for 1-2 days delivery 4-30 orders.

The only dislike is the route directions sometimes don’t make sense. When you choose first stop, it takes you to it but then will direct you all the back to the second stop which could be farthest away rather than rerouting to make the next closest stop, stop 2. I have tried a few different hacks to fix this but we end up just hopping off the route and getting back on.

Super super easy to use, affordable and scalable.

Editing routes on the app can be a bit of a pain, but once you get used to it and reupload from an edited spreadsheet it’s a real breeze! Just takes some getting used to the workflow. Any bugs have been very promptly dealt with and customer support is excellent!

Saves me time when I'm at my busiest part of the day

From the beginning to now, most of my needs have been met with version updates. Would be nice to be able to add a driver to a route currently in progress.

We use circuit to manage our delivery team, plan routes and issue delivery notifications. Compared to competitors it is a much more affordable solution that provides the simple features we require for a small delivery team.

GPS could be better at times. But for the price it isn't an issue for us.

Ease of use for administrators and users.

Sending routes from PC is hard to edit.

Route planning is very accurate, its a great tool for delivery on my business.

It doesn’t let you edit the order of the route manually. It will be great if you could just drag up or down manually the directions on route.

Circuit is the most simple and easy to use routing software Iv'e used for routing. I generally recomend it to everyone, especially smaller companies.

Sometimes the driver tracking is off, but never in a detrimental way.

The most liked feature of the circuit is giving our customers a proper update.

It's the support.For a reply, we need to wait more than 10 minutes

We like the route management so we don't need to manually sort a drop list for our drivers. Circuit automatically gives our drives the most efficient drop list and route.

Real time adjustments to the delivery locations and order would be great.

The ease of route planning and adjusting routes for the delivery drivers is excellent!

The one thing I'd like to see is the ability to number the deliveries quickly rather than set a time and delivery window.

Circuit makes me so much more efficient and makes route planning a breeze.

I wish I could add general notes for the entire day, instead of just for each individual client. That’s really my only complaint and it’s not that big of a deal honestly

Very cost-effective
Can add delivery notes to each "stop" on the route
Can adjust route on the fly, and re-optimize the remaining stops
Compatible with apple carplay because it uses either apple maps or google maps on your phone

Circuit for teams has all the features you'd want to manage a team of delivery drivers
-bulk upload of routes
-delivery confirmation functionality

It was confusing that there are 2 apps, so for a while we didn't even realize that dispatch tier features existed, but other than that, there aren't many complaints as it's allowed us to optimize our delivery times here in Calgary, AB, getting sanitizer wipes delivered during the pandemic!

Very simply laid out, provides exactly what it says it will without slowing down the system of the user at all.

Very happy with the system, easy to use for end users, no complaints!

Very helpful in knowing when and where our drivers are

The route planning can be better, it sometimes makes the drivers make detours that aren't needed.