--- description: Detailed reviews on GrubHub based on features, pricing, usability, and ratings. Get a quick overview advantages and disadvantages. Compare GrubHub with similar products. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: GrubHub Reviews, Prices & Ratings | GetApp Canada 2026 --- Breadcrumb: [Home](/) > [Food Delivery Software](/directory/909/food-delivery/software) > [GrubHub](/software/2035511/grubhub) # GrubHub Canonical: https://www.getapp.ca/software/2035511/grubhub Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2035511/grubhub?page=2) > Grubhub is a takeout and delivery software for corporates and restaurants to build food orders, manage payments, and track delivery on a digital platform. It helps manage large orders and its distribution, scheduling recurring requests, generating monthly invoices, and setting up guidelines. > > Verdict: Rated **4.3/5** by 131 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 131 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.0/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: GrubHub ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Please contact GrubHub directly for pricing information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Delivery Tracking - Employee Management - Food Delivery Dispatching - For Restaurants - Gift Card Management - Kitchen/Menu Management - Live Tracking - Mobile Access - Online Ordering - Online Payments - Order Management Software - Order Processing - Order Tracking - Point of Sale (POS) - Real-Time Reporting ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support ## Category - [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software) ## Related Categories - [Food Delivery Software](https://www.getapp.ca/directory/909/food-delivery/software) - [Online Ordering Systems](https://www.getapp.ca/directory/3571/online-ordering/software) ## Alternatives 1. [Restroworks](https://www.getapp.ca/software/2036087/restroworks) — 4.9/5 (568 reviews) 2. [Owner.com](https://www.getapp.ca/software/2074040/owner-com) — 4.7/5 (96 reviews) 3. [Square Point of Sale](https://www.getapp.ca/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews) 4. [Toast POS](https://www.getapp.ca/software/103313/toast-pos) — 4.2/5 (549 reviews) 5. [StoreKit](https://www.getapp.ca/software/2039339/sk-takeaway) — 4.9/5 (107 reviews) ## Reviews ### "My GrubHub review" — 5.0/5 > **Jason** | *August 3, 2021* | Nonprofit Organization Management | Recommendation rating: 8.0/10 > > **Pros**: It was able to draw me to customers, it got me to the customer’s address with no problem > > **Cons**: I didnt like it when I get called to pick up food just so it will be canceled. ----- ### "Very Similar to Competitors" — 5.0/5 > **Verified Reviewer** | *September 1, 2022* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: GrubHub's mobile app is intuitive and easy to navigate, their customer service is top notch, and on a more granular level, the ability to search past orders differentiates GrubHub from its competitors. They are also incredibly communicative if an order you've placed requires cancellation, as they send out a text, email, and even call you to notify you. Their additional fees tend to be less than services like Postmates or DoorDash as well. > > **Cons**: GrubHub does seem to have a noticeably limited selection of restaurants compared to DoorDash or Postmates. This setback in and of itself may lead me to seek out an alternative food delivery app, considering the majority of its features are comparable, if not identical, to its competitors. > > Overall, my experience with GrubHub is not much different than my experience with DoorDash, Postmates, or most other food delivery applications. I alternate between using these 3 apps in particular quite regularly. ----- ### "GrubHub's Technology Lags That of Other Ordering and Delivery Services for Restaurant Owners" — 3.0/5 > **Theodore** | *July 16, 2023* | Restaurants | Recommendation rating: 5.0/10 > > **Pros**: They were useful in that some customers want to order via GrubHub - perhaps because they have seen GrubHub's TV commercials, for example - and if you want to get these customers' orders, you have to sign up for GrubHub and have its tablet booted and sitting on your counter for the orders to come in. > > **Cons**: GrubHub generated far less business than DoorDash and UberEATS. However, that might reflect regional preferences (we are in Washington state). Orders did pick up on GrubHub when it launched its partnership with Amazon.GrubHub charges a percentage that was higher than the other ordering/delivery platforms. Also, when we started working with them, GrubHub charged an additional credit card processing fee above and beyond what it charges for ordering and delivery. So, you are told you will be charged, say, 30%, but then you find yourself paying an additional 3% for credit card processing. This compared to 28% and \*no\* credit card processing fee with DoorDash.GrubHub's system works less well than the other ordering and delivery platforms. Their app is slow to respond to commands, which becomes a big disadvantage when working at the counter of a busy restaurant - you need those fractional bits of time to attend to other priorities.GrubHub seemed to ignore the time we told their app that we could have an order ready to be picked up. We tell them it'll take a half hour, but the driver arrives in 10 minutes. This makes for a frustrated driver and it is unpleasant to tell them we don't have the order they are seeking. > > Of the ordering and delivery services we tried (GrubHub, UberEATS, DoorDash and Postmates) GrubHub cost us more per dollar of business that it generated, its system worked less well than the other ones (and wasted more of our time due to its sluggish app/tablet), and generated less revenue for us. We kept it because it delivered a small number of orders, and we didn't want to lose those. ----- ### "My favorite online ordering service" — 5.0/5 > **Verified Reviewer** | *April 16, 2022* | Banking | Recommendation rating: 10.0/10 > > **Pros**: Started using them more during the Pandemic. Selection is great. You can easily find a place you know, as well as browse through selections. Once you become a user you will receive the promotions quiet often. $5 off, 7$off, etc. You can choose delivery or pickup. > > **Cons**: I never encountered any issues. I heard someone complaint they do not recieve promotions, but as I mentioned, you only receive them if you order t least once a while. > > Overall, GrubHub has been great. You get much better deal than if you order from restaurants directly. You can also browse an find new places you never heard about before. ----- ### "Grubhub Ordering" — 5.0/5 > **Verified Reviewer** | *July 25, 2021* | Higher Education Software | Recommendation rating: 7.0/10 > > **Pros**: Grubhub makes food ordering easy and straightforward for work and business events. I like the clean design of the platform and the easy order management and follow-up with support. > > **Cons**: They have added a bunch of new charges and fees which add up with the order. The support has been a bit sketchy at times. > > We use Grubhub to order food for team events and so far they have done a great job. ----- Page: 1 / 7\ Next: [Next page](https://www.getapp.ca/software/2035511/grubhub?page=2) ## Links - [View on GetApp](https://www.getapp.ca/software/2035511/grubhub) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data